Piscina stagionale all'aperto

Recensioni per Hyatt Place Atlanta / Norcross / Peachtree

3 out of 5
Hyatt Place Atlanta / Norcross / Peachtree
5600 Peachtree Parkway, Peachtree Corners, GA

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 568 su 1002 recensioni" "
Valutazione di 8 - Buono. 232 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 103 su 1002 recensioni" "
Valutazione di 4 - Scarso. 47 su 1002 recensioni" "
Valutazione di 2 - Terribile. 52 su 1002 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,2/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Bijan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast offered was good. The only issue was that the staff member responsible for attending to the food did not promptly replace items as they ran out. It took 30 minutes for them to bring out a new dish of fresh fruits or scrambled eggs.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Bijan, it's delightful to hear you enjoyed the breakfast at Hyatt Place Atlanta Norcross Peachtree. We truly respect your feedback on the timing of replenishing the buffet. Our dedicated culinary team always aims to keep the dining experience seamless, and we'll certainly take your note into account for improvement. We hope your overall stay was pleasing and look forward to welcoming you again soon.

10/10 Eccellente

Lisa

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The beds were so comfortable!
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Lisa, we are thrilled to hear you enjoyed the comfort of our beds at the Hyatt Place Atlanta Norcross Peachtree. We hope to welcome you back soon for another restful stay!

10/10 Eccellente

Anjum

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good!
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Anjum, it's wonderful to hear you had a good experience at Hyatt Place Atlanta Norcross Peachtree. We are delighted you enjoyed your stay and look forward to welcoming you back in the future.

8/10 Buono

Anjum

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good location
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Anjum, thank you for bringing attention to Hyatt Place Atlanta Norcross Peachtree's convenient location. It's great to hear that this aspect positively impacted your stay. Thank you for the 4-star rating! We hope to welcome you back soon!

4/10 Scarso

Shaun

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
They put a 50$ hold on my card which hasn’t been released yet and it’s been 3 weeks now. Staff was not helpful in the least about solving this issue
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 24 apr 2024
Shaun, we regret to hear that your experience regarding the card hold didn't meet your expectations. Please understand that such holds are typically released in a few business days, depending on individual banking procedures. We highly value your feedback, and we assure you our team is committed to improving customer service. We recommend reaching out to your bank once more, and if the issue persists, please direct any further concerns to our front desk. Our team will be eager to offer any assistance you require.

2/10 Terribile

Debraca

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
We appreciate you taking the time to share your feedback, Debraca.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Eccellente

Leidy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We arrived late at night and staff at front desk was quick and efficient.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Leidy, we are thrilled to hear about your positive experience at the Hyatt Place Atlanta Norcross Peachtree. We're proud of our team members who ensure efficient service, especially during late hours. We look forward to hosting you again in the future.

10/10 Eccellente

Adrian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Adrian, thank you for your top-rated score on Expedia! We're thrilled to know you had a wonderful experience at Hyatt Place Atlanta Norcross Peachtree. We hope to have the pleasure of welcoming you back on your next visit to Atlanta.

10/10 Eccellente

Charles

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 2 mag 2024
Charles, we're delighted to see you rated your stay at Hyatt Place Atlanta Norcross Peachtree so highly. Providing enjoyable experiences is important to us and we're thrilled we met your expectations. We're looking forward to your next visit. Safe travels till then!

10/10 Eccellente

RICARTE, MACON

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Ricarte, thank you for choosing to stay at Hyatt Place Atlanta Norcross Peachtree. We greatly appreciate your top marks and would be thrilled to welcome you back in the future. Make sure to stop by for more memorable Atlanta experiences.

6/10 Soddisfacente

JESSICA

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
The best thing about the property was the staff. They were very friendly, pleasant and helpful. My only two dislikes were the loud sliding door upon entry and exit and the breakfast which is was really really limited and did not seem to be freshened up timely. The room was good and bed comfortable.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 8 apr 2024
Jessica, it's wonderful to hear that our team members exceeded your expectations with their friendliness and helpfulness. We appreciate your feedback on the door noise and breakfast timing. It informs us of areas where we can enhance our guest experience. We're glad you enjoyed your room and found the bed to be comfortable. Your comments will help us strive for continuous improvement. Thank you for relying on us for your travel needs.

10/10 Eccellente

sunday

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent all around.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 8 apr 2024
Sunday, we're delighted to hear that you found your overall experience at Hyatt Place Atlanta Norcross Peachtree to be excellent. Our goal is to provide a seamless and satisfying stay for all our guests, and we're glad we met this mark during your visit. Thank you for letting us know, and we look forward to welcoming you back in the future.

8/10 Buono

Jack

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Thank you for the great rating, Jack!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Place Atlanta Norcross Peachtree. We'd like to share an even better experience with you soon.

8/10 Buono

LANAIDRA

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 5 apr 2024
Lanaidra, thank you for your high rating of the Hyatt Place Atlanta Norcross Peachtree. It seems your stay met your expectations and left you satisfied. We cherish your patronage and look forward to welcoming you back in the future.

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 4 apr 2024
Jessica, we're thrilled to hear your stay at Hyatt Place Atlanta Norcross Peachtree was excellent. Please visit us again when you are back in the area. We appreciate your valuable feedback.

8/10 Buono

Francisco, Duran

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Excellent service and new facilities. Was disappointed when told at check in that the room would only be cleaned avery other day, rather than daily. Also a disappointment to be told that parking in the premises had an additional charge of $12 per night.
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 2 apr 2024
Francisco, it's pleasing to learn that you appreciated the excellent service and our fresh facilities at Hyatt Place Atlanta Norcross Peachtree. However, we regret any disappointment caused by the room cleaning frequency and the parking charges. Our team members ensure to communicate such aspects up-front for transparency. We hope the overall experience was memorable nonetheless and we anxiously look forward to serving you again in the near future.

10/10 Eccellente

Kiyah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent customer service in every department, Front Desk, Kitchen/Dining staff as well Housekeeping. I would absolutely recommend this property as well visit again myself in the future.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Kiyah, your praises are greatly appreciated! It's heartening to hear that every department at Hyatt Place Atlanta Norcross Peachtree contributed to your exceptional stay. Your recommendation means the world to us! We're already looking forward to your next visit.

4/10 Scarso

Yaneris

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The power went out at 12 am when I turned on a lamp in the room. At that time, we had to move to another room. The room was sticky (floor, bathroom), and the walls were sticky too. Site didn't say that pool was closed. Breakfast and staff were the only good thing.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Yaneris, we acknowledge your concerns regarding the unforeseen power issue and the cleanliness standards of the room you originally occupied. We're sorry for the inconvenience that you, as our valued guest, encountered. To the best of our ability, we aim to display up-to-date amenities on all booking platforms, including the status of our pool. We're heartened, however, to learn that our team members and breakfast offerings met your satisfaction. Our team members are committed to serving you better on your next stay.

6/10 Soddisfacente

Alisha

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I had to ask for new blankets due to a yellow large stain on the blanket. The toilet was leaking on the floor. The couch had mismatched cushions and had a blood stain on it. The toilet paper from the last person was still there.. I drove 8 hrs w/ two toddlers and was disappointed I didn't trust any of it so I didn't shower and slept for 6 hours and left.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Alisha, we regret to read about the challenges you faced during your stay. Accommodation cleanliness is of utmost importance to us, and it's disappointing that we missed the mark on this occasion. We can appreciate your concerns regarding the toilet and the couch and thank you for bringing these matters to our attention. Measures will be taken to correct these unwelcome circumstances. Although your experience was not up to standard, we hope you will give us another chance to deliver a more enjoyable and comfortable stay.

10/10 Eccellente

Bruno, Quebec

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unfortunately, the parking and micro wave were not included. We had to pay about 13.$ to park.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 30 mar 2024
Bruno, it seems you experienced inconvenience regarding the parking and microwave during your stay. While our parking fee typically ensures spot availability, we appreciate your feedback and will look into how we can make this clearer for guests. As for the microwave, we will review options to better address the needs of our guests. We hope you'll return to Hyatt Place Atlanta Norcross Peachtree and allow us the opportunity to improve on your experience.

10/10 Eccellente

Emily

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great!
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Emily,Thank you for sharing your positive feedback. At Hyatt Place Atlanta Norcross Peachtree, we strive to provide a memorable experience for our guests. We’re thrilled to hear that your stay was just that. We look forward to hosting your stay again in the future.

10/10 Eccellente

Jonathan

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Jonathan, it's great to see your high rating for Hyatt Place Atlanta Norcross Peachtree! We trust you had a memorable stay and we're looking forward to welcoming you back soon. Safe travels until then!

10/10 Eccellente

Tiffany

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a great experience
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 26 mar 2024
Tiffany, we're thrilled you had an excellent stay at Hyatt Place Atlanta Norcross Peachtree. It's splendid to hear you enjoyed your experience with us. We eagerly look forward to welcoming you back for another visit in the near future.

8/10 Buono

Cinthia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was great other than the check in late isn’t very handy
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Cinthia, it's delightful to know your experience at the Hyatt Place Atlanta Norcross Peachtree was generally enjoyable. Recognizing your concerns about late check-ins, we are continually seeking ways to refine our procedures for guest convenience. We truly value your feedback and look forward to hosting you again in the future.

8/10 Buono

Unique

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great loved my stay just needed a little more cleaning is all.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Unique, we appreciate your feedback. It's delightful to know you loved your stay at the Hyatt Place Atlanta Norcross Peachtree. Your suggestion regarding cleanliness has been noted and communicated to our team members for future improvement. We look forward to welcoming you back in the future.

4/10 Scarso

Danielle

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The main complaint would be the housekeeping, or lack thereof. (For my TWO rooms) Day 1: we left the hotel that morning - returned later that day, to find only one of the rooms had been cleaned and the other was not touched. I went to speak with the front desk attendant, she was very apologetic because she, herself, did not understand why one of the rooms was cleaned and the other one was not. She contacted a housekeeper, who brought me clean linen and towels, for ME to change vs. helping me do so, or doing her job, all together and then took none of the dirty linen / towels. Day 2, Day 3, and Day 4 - NO Housekeeping for room A and Day 1, Day 2, Day in 3, and Day 4 - NO Housekeeping for room B at all – the entire stay. The night before checking out – the same night attendant was so embarrassed and shocked when we told her, yet again, the rooms had not been touched, the whole trip!
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Danielle, we value your feedback regarding your recent stay with us. We're regretful to hear about your experience with the housekeeping service. Our team is committed to ensuring that our guests' rooms are cleaned daily and it appears we did not meet those expectations in this instance. We understand the inconvenience this may have caused and want to assure you that this will be addressed with our team members to prevent such incidents in the future. We're apologetic for the confusion and we hope you will give us another chance to prove our dedication to exceptional service.

6/10 Soddisfacente

Conchita

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
This location had the nicest staff very polite and helpful. Down side for this price of the stay this hotel is very dated and had a bad moldy smell throughout the halls and rooms.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 22 mar 2024
Conchita, thank you for recognizing our team members' politeness and helpfulness. However, it's regrettable your stay at our establishment didn't entirely meet your expectations because of subpar conditions. Please know we are continuously dedicated to updating and improving our premises to better serve guests like you. We hope for another chance to deliver a much-improved experience next time.

8/10 Buono

Cortney

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff with an welcoming atmosphere.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Cortney, thank you for sharing your positive experience at Hyatt Place Atlanta Norcross Peachtree. It's delightful to know that you appreciated our team members' approachability and the ambiance of our establishment. We're eagerly looking forward to welcoming you back soon.

10/10 Eccellente

Patty

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel!!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 10 mar 2024
Patty, it's wonderful to hear you appreciated the beauty of Hyatt Place Atlanta Norcross Peachtree. We are thrilled to know that our hotel met your expectations and we look forward to welcoming you back in the future.

6/10 Soddisfacente

KAREEM

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Air condition not working properly camot getting clocked up some kind of water running noise was comming both nights
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 9 mar 2024
Kareem, thank you for taking the time to provide your feedback. It seems there were a couple of concerns about the functionality of the air conditioning unit and an unfamiliar sound during your stay. We aim to provide a pleasant experience for our guests, and we're sorry if things were not up to par on this occasion. Rest assured, we are looking into your concerns and we appreciate your feedback. We hope to have the opportunity to host you again to show the level of quality we strive to uphold.

10/10 Eccellente

Leland

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
it was great
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 7 mar 2024
Leland, we're delighted to hear that your recent stay at Hyatt Place Atlanta Norcross Peachtree was favorable! Your contentment is our highest reward and we look forward to making your next visit equally as special.

8/10 Buono

James

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
James, we're delighted to know you had a pleasing stay at Hyatt Place Atlanta Norcross Peachtree. We thank you for your rating on Expedia and look forward to your next visit.

10/10 Eccellente

Anthony

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 4 mar 2024
Anthony, thank you for choosing Hyatt Place Atlanta Norcross Peachtree as your accommodation. We're thrilled to learn that your experience met your expectations. We hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Mimpei

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and good service
Soggiorno di 4 notti a febbraio 2024
Risposta di Customer Service, il giorno 3 mar 2024
Mimpei, it's great to hear that your stay at Hyatt Place Atlanta Norcross Peachtree met your expectations with its cleanliness and service quality. Our team members aim to provide the best guest experience possible, and your kind words affirm their efforts. We hope to be your choice of stay whenever you're in Atlanta.

10/10 Eccellente

Zarina

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Amazing helpful staff
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 3 mar 2024
Thanks for the fantastic review, Zarina!It's excellent you had such an amazing stay at Hyatt Place Atlanta Norcross Peachtree! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

2/10 Terribile

pepe

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 22 feb 2024
We appreciate your feedback, Pepe.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 Eccellente

Sanjana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
goog
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 7 feb 2024
Sanjana, thank you for sharing your experience with us at Hyatt Place Atlanta Norcross Peachtree. We're elated to have provided a positive stay for you. We're looking forward to welcoming you back on your next trip to Atlanta.

10/10 Eccellente

Michael

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 21 mar 2024
Michael, we are delighted to know you had a five-star experience at Hyatt Place Atlanta Norcross Peachtree. We truly appreciate you taking the time to rate us on Expedia. We hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Donna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like free breakfast the breakfast was yummy
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 28 gen 2024
Donna, it's great to hear that you enjoyed the complimentary breakfast at Hyatt Place Atlanta Norcross Peachtree. Our team members put a lot of care into making sure it's delicious for our guests. We appreciate the feedback and look forward to welcoming you back soon!

10/10 Eccellente

Colelette

Soggiorno di 5 notti a gennaio 2024
Risposta di Customer Service, il giorno 28 gen 2024
Thank you for the 10/10 rating, Colelette!It's excellent you enjoyed your time at Hyatt Place Atlanta Norcross Peachtree so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 Buono

Peter

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Customer Service, il giorno 26 gen 2024
Thank you for the lovely rating, Peter!We are delighted to see that you had a wonderful time at Hyatt Place Atlanta Norcross Peachtree. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Eccellente

Brenda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was very helpful
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 25 gen 2024
Brenda, we're absolutely thrilled to hear that you received such helpful assistance from our team members at Hyatt Place Atlanta Norcross Peachtree. Your positive feedback is greatly appreciated and will certainly be shared with the team. We look forward to welcoming you back in the future!

10/10 Eccellente

k w, colorado springs

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Their kindness was unpralleled. The property was clean as it should be.
Soggiorno di 4 notti a gennaio 2024
Risposta di Customer Service, il giorno 21 gen 2024
It's wonderful to hear you appreciated the notable hospitality at Hyatt Place Atlanta Norcross Peachtree. We are glad the property's cleanliness met your expectations too. We hope to see you again soon for another flawless experience.

8/10 Buono

Ravi

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 7 feb 2024
Ravi, it's wonderful to learn that you had a favourable stay at Hyatt Place Atlanta Norcross Peachtree, implied by your rating. We trust every aspect of your visit contributed to make it positive, and we look forward to serving you again on your next visit. Safe travels!

10/10 Eccellente

ANH

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect choice
A perfect choice ! Front desk staffs are very friendly and helpful ! The room is very clean and quite new furnishes. I found some small surprises with joys such as multiple plugs under working desk in room, the cleanliness of faucets… the location is just 15 minutes drives to Dulluth or Norcross, where I can enjoy a lot of Vietnamese and Korean foods !
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 16 gen 2024
Anh, it's wonderful to hear that you found your stay at the Hyatt Place Atlanta Norcross Peachtree to be a perfect choice! We are pleased that you found the friendliness and helpfulness of our team members at the front desk noteworthy, and the cleanliness and updates in your room enhanced your experience. It sounds like our strategic location allowed you to easily access and enjoy a variety of international cuisines. Your positive comments are truly a testament to our consistent drive for delivering outstanding guest experiences. We can't wait to welcome you back on your next visit.

10/10 Eccellente

Marisol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 15 gen 2024
Marisol, thank you for the wonderful rating! It's great to see that Hyatt Place Atlanta Norcross Peachtree met your expectations. We appreciate your positive feedback and look forward to hosting you again in the future.

10/10 Eccellente

Akeiba

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 15 gen 2024
Akeiba, it's wonderful to know that you had a great stay at Hyatt Place Atlanta Norcross Peachtree. Your positive rating means a lot to us. We're thrilled to work hard to provide memorable experiences for our guests and it seems we hit the mark during your stay. Looking forward to welcoming you back in the future!

10/10 Eccellente

KEVIN

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bathroom was small and not configured properly.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 13 gen 2024
Kevin, it's regrettable to hear that the layout of the bathroom wasn't to your preference. At Hyatt Place Atlanta Norcross Peachtree, we continuously strive for the comfort and satisfaction of our guests and we will take your feedback into consideration going forward. We appreciate your input and hope for the opportunity to serve you again for a better experience.

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 13 gen 2024
Kevin, we are thrilled that your stay at the Hyatt Place Atlanta Norcross Peachtree was a pleasant experience. Your high rating reflects our team's dedicated service and commitment to providing our guests with a top-notch experience. We hope to have the opportunity to welcome you again in the near future.

4/10 Scarso

Doris

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
checked in on a Thursday. had to call for fresh towels. did not have room service until Tuesday. Wanted to buy a Star Bucks coffee. The person did not know how to operate the machine.
Soggiorno di 6 notti a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Doris, we regret to hear about the issues you experienced during your stay, particularly regarding housekeeping and your coffee order. We take these concerns seriously and strive today for improved services based on each guest's feedback. It's disappointing to hear we fell short this time. Thank you for staying with us. We look forward to having another chance to better serve you next time.