Caro Andrea, ci dispiace per i tuoi commenti negativi per un soggiorno che non poteva essere. Tieni presente che ci atteniamo alle politiche di cancellazione scelte al momento della prenotazione e suggeriamo di optare per un'opzione rimborsabile in futuro. Saluti

Hi James,It is a pleasure to hear that you have enjoyed your stayover with us, and that you took advantage of the location and variety of places to visit around the property.Hope to welcome you at Sonder very soon

Muchas gracias por su puntuación, Juan David. Nos alegra saber que disfrutó de su estancia con nosotros. Estamos encantados de que vuelva a hospedarse con nosotros pronto.

Ivan, valoramos su puntuación y lamentamos que su experiencia no haya cumplido con sus expectativas. Estamos comprometidos a mejorar nuestros servicios y esperamos que en su próxima visita podamos brindarle una mejor experiencia.

Your review is appreciated, Michael. We hope you had a wonderful stay with us. We’re excited to have you travel with us again soon.

Hi Drew, we appreciate your honest feedback. We apologize for any discomfort caused by the issues with the bed and the noise it generated, your feedback is invaluable to us, and we will use it to make necessary improvements. If you decide to try us again we would love to show you a better experience.

Thank you for your review, Emily. We're delighted to hear that these aspects of your stay met your expectations. We sincerely apologize for the inconvenience caused by the street noise, this location is in a busy area, and we understand the noise can be a bit much at times. Please accept our apologies for any inconvenience. Thank you again for your detailed review, and we look forward to the possibility of hosting you again.

Thank you for your review, Wesley. We're sorry that your experience with us didn't meet your expectations. We apologize for the inconvenience caused by the unpleasant smell. Our team is already working on addressing this issue to ensure a great stay for our future guests. If you decide to give us another try, we would love the opportunity to make it up to you.

Dear Jeff, we are glad that you had such a wonderful stay with us. We are pleased with your review and look forward to hosting you again soon.

Dear James, we are glad that you had such a wonderful stay with us. We are pleased that the location was suitable for you, as well as the check-in method. We look forward to hosting you again soon.

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We're glad to hear that you had a satisfactory experience overall. We value your input and will take your comments into consideration as we continuously strive to improve our services. If there's anything specific you'd like to discuss or if there's anything we can do to enhance your future stays, please don't hesitate to reach out to us. We hope to have the opportunity to exceed your expectations in the future.

Hola David, lamentamos que la estancia no haya sido de su agrado. Nos gustaría saber que ha fallado para poder mejorar en el futuro.Saludos

Hi Ola, thank you for your feedback. We're glad that you had an amazing stay and hope we can host you again in the near future.

Hi Petros, were sorry that the prices didnt match your expectations. Well work on it in the future. See you soon.

Great to hear that you had an absolutely terrific location and that our staff was incredibly helpful and knowledgeable. We strive to provide our guests with excellent service and ensure they have a wonderful experience during their stay. Thank you for taking the time to share your feedback with us, and we hope to welcome you back soon!

Thank you Jacob for your feedback. Wed love to know what went missing to reach a 10/10 next time.

Thank you Sylvie for your feedback. Wed love to know what went missing to reach a 10/10 next time.

Hola Bienvenido, lamentamos que la estancia no haya sido de su agrado. Nos gustaria saber donde mejorar para el futuro.Saludos

Thank you for sharing your experience with us. It's great to hear that you enjoyed the fun neighborhood of Gothic Quarter, though it's a shame that you couldn't take a taxi directly to the property. It's also good to hear that you found the property well insulated and brand new, even though you experienced some vibrations at night. It's good to know that the small room was still adequate for your needs, and it's great that there were many restaurants in the nearby Plaza, even if they were touristy. We appreciate your feedback and hope to have the opportunity to host you again in the future.

Hi Grace, thank you for the kind review! We are happy to hear your experience at Sonder Los Arcos was wonderful and that you enjoyed our location so much. We look forward to hosting you again in the future!

Hi Scott, thank you for your feedback. Well mention our staff for their great work. Wed love to know what went missing to reach a 5/5. See you soon.