Dear Valerio Thank you very much for staying with us and for your detailed feedback. We are glad that you and your family felt welcome and comfortable during your visit. We also appreciate your kind comments regarding our dedicated staff. It will be our pleasure to share your feedback with our team! Also wonderful, that you appreciate our central location.Hopefully you explored the beautiful, historic city by feet or with the public transportation. We also want to use the opportunity to express our sincerest apologies for the inconveniences in your room. We are very sorry for that. Please feel free to contact our staff if anything is not to your satisfaction. We are always happy to assist you and provide a solution. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you and your family in the near future. Until then, we wish you all the best and a pleasant summer! With best regards from Basel Brigitte Fritz General Manager

Dear Edy We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. With best regards Brigitte Fritz General Manager

Dear Michael Thank you for your feedback!We are delighted to hear that your experience exceeded expectations. It's wonderful to know you appreciated the cleanliness and spaciousness of our rooms, our strategic location, and our amenities. We strive to provide a superior service experience for every guest, and your feedback is incredibly valuable to us. Thank you for choosing Basel Marriott, and we look forward to welcoming you back soon.

Dear Ethel Thank you for your positive comments and helpful feedback about your stay. We're thrilled you found our staff supportive and enjoyed our meals. Your satisfaction and comfort are our top priorities.Thank you for choosing our hotel, and we look forward to welcoming you back soon.

Thank you so much for your wonderful review! We're thrilled to hear that Stefan made your stay absolutely incredible with his kindness and outstanding service. We truly appreciate your kind words and the recognition of our staff's efforts to honor the Marriott brand.Your feedback is a source of motivation for our entire team. Thank you once again for choosing Marriott, and we look forward to welcoming you back soon.

Dear Graham Thank you for your excellent review and for choosing us! Your feedback boosts our team's spirit, motivating us to maintain our high standards. We eagerly await your return.Best regards

Dear GrahamThank you so much for your wonderful review! We're glad that you found everything to your liking and appreciate you taking the time to share your rating. It was a pleasure having you as our guest, and we hope to welcome you back soon for another delightful experience.

Sehr geehrte Cathieherzlichen Dank für Ihr Feedback. Es freut uns, dass Sie die Sauberkeit unseres Hotels geschätzt haben. Ihre Zufriedenheit ist uns wichtig, und wir nehmen Ihre Kritik ernst.Wir bedauern, dass die Einrichtung nicht Ihren Erwartungen entsprach und werden prüfen, wie wir das Ambiente verbessern können. Auch Ihr Hinweis zum Frühstückspreis ist für uns wertvoll. Wir streben stets danach, ein qualitativ hochwertiges Frühstücksbuffet zu einem fairen Preis anzubieten. Ihre Anmerkung wird intern besprochen.Wir hoffen auf die Gelegenheit, Sie bei Ihrem nächsten Besuch vollends überzeugen zu können. Für weitere Anmerkungen oder Wünsche stehen wir Ihnen gerne zur Verfügung.Mit freundlichen Grüßen,

Dear BobbyThank you for choosing to stay with us. We are delighted to hear that you enjoyed your experience. Your positive feedback is greatly appreciated. We hope to welcome you back again soon. Best regards.

Dear ChristianThank you so much for your positive rating! We're thrilled you had a great experience with us. Your support means the world to our team. We look forward to welcoming you back soon!

Dear KarlThank you very much for your kind feedback about your recent stay with us. It's truly rewarding to know that our efforts to provide a memorable experience have resonated with you. Your words serve as a wonderful encouragement to our entire team. We look forward to welcoming you back in the near future.Warm regards,

Dear MyriameThank you very much for your kind feedback about your recent stay with us. It's truly rewarding to know that our efforts to provide a memorable experience have resonated with you. Your words serve as a wonderful encouragement to our entire team. We look forward to welcoming you back in the near future.Warm regards,

Dear DelmarThank you very much for your kind feedback about your recent stay with us. It's truly rewarding to know that our efforts to provide a memorable experience have resonated with you. Your words serve as a wonderful encouragement to our entire team. We look forward to welcoming you back in the near future.Warm regards,

Dear DominicThank you very much for your kind feedback about your recent stay with us. It's truly rewarding to know that our efforts to provide a memorable experience have resonated with you. Your words serve as a wonderful encouragement to our entire team. We look forward to welcoming you back in the near future.Warm regards,

Besten Dank für Ihre Bewertung und bis bald im Basel Marriott Hotel.

Besten Dank für Ihre Bewertung und bis bald im Basel Marriott Hotel.

Dear Candice,thank you for your feedback. We hope to welcome you back.Best regards,

Sehr geehrte/r Santeler Vielen Dank für Ihr Feedback. Wir bedauern aufrichtig, dass das Telefonat nicht zustande gekommen ist. Ihre Zufriedenheit liegt uns am Herzen, und wir bedauern die entstandenen Unannehmlichkeiten.bitte beachten Sie, dass alle Änderungen und Stornierungen Ihrer Buchung direkt über Expedia vorgenommen werden sollten.Wir sind zuversichtlich, dass Expedia Ihnen mit dem gewohnten hohen Standard an Service weiterhelfen wird.Freundliche Grüsse

Besten Dank für Ihre Bewertung. Wir freuen uns, Sie bei einem anderen mal wieder willkommen heissen zu dürfen.Liebe Grüsse

Besten Dank für die Bewertung und bis bald im Basel Marriott Hotel.

Dear Jungsook,thank you for your review. We are glad you enjoyed the stay with us.Best regards,

Liebes Anonymousvielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie mit Ihrem Aufenthalt zufrieden waren, besonders mit unserem exzellenten Frühstück und der tollen Lage.Es ist erfreulich zu hören, dass wir Ihre Erwartungen erfüllen konnten. Falls Sie in Zukunft wieder in Basel sind, würden wir uns freuen, Sie erneut bei uns begrüßen zu dürfen. Haben Sie weitere Anregungen oder Wünsche, lassen Sie es uns wissen.Herzliche Grüße,

Dear Wayne,thank you for your review. We hope to welcome you soon again.Best regards,

Guten Tag ClaudiaBesten Dank für Ihre Bewertung. Wir freuen uns, Sie bald wieder bei uns begrüssen zu dürfen.

Thank you Elena! We hope to welcome you back soon again.Best regards,

Thank you for your feedback. We hope to welcome you back again. Best regards,

Thank you for your review.

Thank you Mr James for leaving your review with us.We hope to welcome you back again.Best regards,

Dear Frank,thank you for giving us your feedback. We highly appreciate it.We hope to welcome you back soon.Best regards,

Thank you Jackie for your wonderful feedback. We are pleased that you enjoyed the stay with us and hope to welcome you back again.Best regards,

Thank you for your review Steve! We hope to see you soon again.Best regards,

Dear Baek,thank you for your review. We hope to see you soon again at the Basel Marriott Hotel.Best regards,

Dear Briana,thank you for your amazing review. We are pleased that you enjoyed the stay and the special shout out to Christoph. We hope to see you soon again.Best regards,

Thank you for sharing your experience with us and we hope to welcome you back soon.Best regards,

Thank you for your feedback Richard. We hope to welcome you back at Basel Marriott Hotel.

Thank you for your feedback Fred. We hope to welcome you back at Basel Marriott Hotel.

Thank you for your feedback David. We hope to welcome you back at Basel Marriott Hotel.