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Recensioni per La Quinta Inn & Suites by Wyndham Baton Rouge Siegen Lane

2.5 out of 5

Recensioni

4,8
Valutazione di 10 - Eccellente. 10 su 75 recensioni" "
Valutazione di 8 - Buono. 9 su 75 recensioni" "
Valutazione di 6 - Soddisfacente. 12 su 75 recensioni" "
Valutazione di 4 - Scarso. 11 su 75 recensioni" "
Valutazione di 2 - Terribile. 33 su 75 recensioni" "

4,6/10

Pulizia

5,6/10

Personale e servizio

4,8/10

Servizi

4,4/10

Condizioni e dotazioni della struttura

5,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Janessa

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
N/a
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 2 mag 2024
Hello Janessa, We appreciate your feedback and regret to hear about your experience. For any further concerns or feedback, please don't hesitate to contact our management team directly. Thank you for taking the time to share your thoughts with us.

2/10 Terribile

Del-Timoko

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 2 mag 2024
Hello Del-Timoko, We're sorry to hear you didn't fully enjoy your stay. Please don't hesitate to contact us to provide more details on your experience so we can improve for future guests.

2/10 Terribile

Patrick

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms were atrocious stains on the ceiling the bath tub looks like it wasn’t properly clean the hotel hallway smelled of rank and weed outside there was strange people walking bad and fort in the parking lot the breakfast was terrible the waffle mix was mixed with to much liquid to it made the waffles thing a sponge bland with no taste could not even adjust the volume of the tv when the channels decided they wanted to show up on the the tv.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Patrick, We value your feedback and apologize for any inconvenience. We encourage guests to reach out to us during their stay so we can address any concerns promptly. Your experience is important to us, and we appreciate you bringing these matters to our attention.

10/10 Eccellente

Oliver

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy parking areas and well kept up
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 28 apr 2024
Hello Oliver,We are pleased to hear that you found our parking areas convenient and well-maintained. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. Should you have any further comments or concerns, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

4/10 Scarso

Lea

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
A very mid stay. Looks nice on the outside, but it's pretty dirty on the inside. The hallways look like they aren't vacuumed regularly and there was a lot of water damage to the walls and ceiling in our room. Some of the lamps in the room were either broken or had exposed wires. Will not stay again. The staff were nice tho.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Lea,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will address your concerns with our housekeeping and maintenance teams to ensure a higher standard of cleanliness and maintenance moving forward. Your kind words about our staff have been shared with the team. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

2/10 Terribile

Robert

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very dirty facility. Elevator was nasty. Our first room was so bad we almost left. With or without a refund. Fortunately, the moved us into a better room. We only stayed one night.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Robert, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We're glad to hear that you were relocated to a more suitable room. Your comments will be shared with our team for further improvement. Thank you for choosing to stay with us.

4/10 Scarso

Patrice

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The tub leaked.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Patrice, We apologize for any inconvenience caused by the leak in the tub. We appreciate you bringing this to our attention. Your feedback will be shared with the relevant team for further review and improvement. Thank you for staying with us, and we hope to welcome you back in the future.

6/10 Soddisfacente

Melissa, Prescott

Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Melissa,We regret to hear that your stay did not meet your expectations. Please reach out to us directly to share any specific feedback so we can address your concerns and improve our services. We value your experience and strive for guest satisfaction.

8/10 Buono

William

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, clean room and was convenient for our needs.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello William,We are delighted to hear you had a pleasant stay with us and appreciated our friendly staff and cleanliness. It's great to know our location was convenient for you. Should you require any assistance in the future, please do not hesitate to reach out to us.

2/10 Terribile

Sydni

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The whole entire property looks like it is under construction or a hurrricane just hit.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Sydni, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with the team for future improvements to ensure a better experience for our guests. Thank you for bringing this to our attention.

10/10 Eccellente

Hugo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Speedy check in
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Hugo,We appreciate your feedback on the efficient check-in process. Your experience is valuable to us as we strive to enhance our services continually. We look forward to welcoming you back for an even more enjoyable stay.

8/10 Buono

Curtis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
ok....no problem
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Curtis,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

4/10 Scarso

Robert

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura
Ok
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello Robert,Thank you for sharing your feedback with us. We value your thoughts and will make sure to share your comments with our team for further consideration. If you have any additional details you would like to provide, please feel free to reach out to our management team directly.

2/10 Terribile

Lamonica

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I ordered the room through Expedia and they demanded an additional $100 for a deposit and said we would get it back in three days. I never got my deposit back. The rooms were moldy and dirty everything touchable had stains. The bathroom had blood in the tub . I thought if we ordered online it was bought but they stole my money still and lied about it
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 9 feb 2024
Hello Lamonica,Thank you for bringing this to our attention. We're sorry to hear about your disappointing experience. For any issues regarding deposits, we kindly ask that you reach out to Expedia directly as they handle the payment process. Regarding the cleanliness concerns, we assure you that cleanliness is our top priority and we're committed to providing a pleasant stay. We apologize for any inconvenience caused and appreciate you sharing your feedback with us.

6/10 Soddisfacente

Lisa

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e servizi
The room was okay. Room keys took several tries to open the room door and the outside entry key swipe didn't work at all, causing people to put rocks or sticks in the door jam to keep it from closing. This made me nervous about my safety being only a few rooms down from the outside door on the first floor. The breakfast attendant was pretty much useless. She had to be told that there was no syrup for the waffles, that she needed to make more coffee and she brought cold sausages out to put into a slow cooker and then never even turned it on. The eggs ran out early and were never replaced, the juice machine didn't work. When she did make coffee, she didn't line up the hole on the pot to where the coffee was coming out of and most of it ended up on the floor before it was noticed. Awful. La Quinta has certainly gone downhill in the past decade or so. They used to be a quality place to stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 8 feb 2024
Hello Lisa, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the room keys and the outside entry key swipe. We take the safety and security of our guests very seriously, and we will look into this matter further. We are also sorry to hear about your disappointing breakfast experience. We appreciate your valuable input, and we will address these issues with our breakfast attendant to ensure a more efficient and enjoyable experience for our guests. We appreciate your loyalty to La Quinta and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Shannon

Viaggio di lavoro, Viaggio con la famiglia
First room we were given had been smoked in. Staff quickly resolved the issue. Hotel lobby was very clean. Room was clean. Hallways to room looked a bit neglected. Great stay for the price
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Shannon,We apologize for the inconvenience caused by the previous room. We appreciate your understanding and are glad our staff promptly addressed the issue. It's wonderful to hear that you found our hotel lobby and room to be clean. Thank you for your feedback regarding the hallways; we will address this with our team. We're delighted you enjoyed your stay and found it to be of great value.

6/10 Soddisfacente

litzy

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
.
Soggiorno di 4 notti a gennaio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello litzy, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service and we appreciate you bringing these issues to our attention. We value your feedback and will review it with our team to ensure a better experience for future guests. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

6/10 Soddisfacente

Andrienne

Non mi è piaciuto: Personale e servizio
Room 133... The toilet seat was broken,, I told front desk no one came by... Mildew on the shower walls... Microwave was dirty,, someone left there food in there.. Other then that the room was clean & nice... Housekeeping department needs work...
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Andrienne, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We have taken note of your concerns regarding the broken toilet seat, mildew in the shower, and dirty microwave. We will address these issues with our housekeeping team to ensure improvements are made. We appreciate your compliments about the cleanliness and appearance of the room. We value your input and strive to provide a better experience for our guests in the future.

4/10 Scarso

Chantell

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Unpleasant experience.
I had to switch rooms 3x. First room (207) the remote controls issued didn't work for tv. 2nd room(205) I discovered that the door didn't lock and anyone could've walked in without a key. 3rd room (229) the air condition didn't work.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 28 dic 2023
Hello Chantell,We apologize for the inconveniences you experienced during your stay. Our team works diligently to ensure all rooms are in proper working order. We appreciate your feedback and have shared it with our maintenance team for immediate attention. Please feel free to contact our management team directly to discuss your concerns further. Thank you for bringing these issues to our attention.

10/10 Eccellente

Kimberly

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was good
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 29 dic 2023
Hello Kimberly,Thank you for your feedback! We appreciate you taking the time to share your positive experience with us. It was our pleasure to have you as our guest and we hope to welcome you back again in the future.

2/10 Terribile

Vicente

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 22 dic 2023
Hello Vicente, We're sorry to hear that you didn't have a satisfactory experience during your stay. We encourage you to reach out to our hotel directly to share any specific feedback you may have, so we can address any issues and improve for future guests. We value your input and hope to have the opportunity to exceed your expectations in the future.

6/10 Soddisfacente

John

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 21 dic 2023
Hello John, We appreciate you taking the time to rate our hotel. If there is anything we can do to improve your experience in the future, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to exceed your expectations next time.

10/10 Eccellente

Marvin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Peace
Overall it was a nice and pleasant place to stay, friendly staff clean rooms, just didn’t like the occasional drug addict sitting on side the building begging for change.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 17 dic 2023
Hello Marvin,Thank you for choosing our hotel for your stay. We appreciate your positive feedback regarding our friendly staff and clean rooms. We regret to hear about the situation you mentioned. The safety and comfort of our guests is a top priority for us, and we take such matters seriously. We kindly request that you communicate any concerns to our management team to ensure appropriate action is taken.

2/10 Terribile

Amanda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
nasty nasty
The room was so dirty when I walked in I took a rag and started wiping the table between the beds down full of food absolutely NO EFFORT in the cleaning the hallways everything looked like hadnt been cleaned or vacuum in forever which I dont understand I saw employment sitting on sofa when I walked in and out so they really must not care and the breakfast time they had 2 men behind the desk and another maid on sofa and everything look like just was throw out literally NO EFFORT at all I was surprised
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Amanda, Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We strive to maintain high standards of cleanliness and will address the issues mentioned with our housekeeping team. We appreciate your feedback and will use it to ensure a better experience for our future guests.

2/10 Terribile

Amy

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Amy,We're sorry to hear that your experience fell short of expectations. We invite you to reach out to us directly to share any feedback you may have had during your stay so that we can address it accordingly. We value your input and hope to have the opportunity to make it up to you in the future.

2/10 Terribile

Thomas

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Never stayed at a hotel in such bad shape. Huge roaches. Filthy toilet seat. Not good AT ALL. We walked in the room and walked out. They should be shut 👎 down.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 2 dic 2023
Hello Thomas, We apologize for the unsatisfactory experience you encountered during your stay. We take cleanliness and pest control seriously, and we are disappointed to hear about the roaches and the condition of the toilet seat. We encourage guests to contact our management directly to address their concerns and ensure a resolution.

2/10 Terribile

Joshua

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed at this property in 2019, it was ok then. This trip was a horrible experience, it’s dirty, it stinks, very little hot water if any, AC did not work. The breakfast was lacking so much, ran out of coffee at prime breakfast time, 7:30 am, one coffee pot for the entire hotel. I wouldn’t suggest this hotel to anyone. They did a face lift on the exterior but the inside is horrendous. Avoid this place especially at $150 a night!!
Risposta di Manager, il giorno 30 nov 2023
Hello Joshua, Thank you for sharing your feedback on your recent stay with us. We're sorry to hear that your experience fell short of your expectations. We appreciate your comments regarding cleanliness, water temperature, AC, and breakfast availability. We continuously strive to improve our services and we'll certainly address these concerns with our team. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

6/10 Soddisfacente

Chalet

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was misleading it’s not up to date, my toilet seat was not secure the shower head was not sealed properly. The staff was nice I just would like for them to update the hotel.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello Chalet,Thank you for your feedback. We appreciate your kind words about our staff. We understand your concerns regarding the maintenance issues and will share them with the appropriate team for further improvement. We value your input and will take it into consideration for future updates.

6/10 Soddisfacente

DAVID

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 17 dic 2023
Hello DAVID,We appreciate you choosing our hotel for your stay and taking the time to provide a rating. We value your feedback and would love to hear more about your experience. Please feel free to reach out to us directly so we can address any concerns or suggestions you may have. We hope to have the opportunity to welcome you back in the future.

2/10 Terribile

norma

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not a good stay.
I found the place dirty, saw a couple of cockroaches, and waited two days for the television to get connected to no avail. The breakfast was all cold, the sausage were put into a crockpot, but were cold, no decaf coffee and cream. Very disappointing.
Soggiorno di 2 notti a novembre 2023
Risposta di staff, il giorno 21 nov 2023
Thank you for staying with us and for sharing your feedback. We're glad to hear you found the bed comfortable during your stay. We apologize for any inconvenience caused by the broken shower and appreciate your understanding. We hope to have the opportunity to welcome you back in the future for an even better experience.

4/10 Scarso

Jeanne

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 dic 2023
Hello Jeanne, We appreciate you choosing our hotel for your stay. We apologize if there were any aspects of your experience that did not meet your expectations. We value your feedback and encourage you to reach out to us directly so that we can address any specific issues you may have encountered. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

2/10 Terribile

Joseph

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Booked a one night stay at this facility after a long drive … upon entering the first thing I did was laid across the bed to rest .. when I got up and started going through the room there was trash in the drawers empty drink bottles under the recliner chair.. reported this to the front desk and asked for a refund, he said that I had to speak to the third party agency that booked the reservation and we can discuss a partial refund. When Expedia called the front desk told them I was in the room for 2 hrs and came to the front desk and just said I wanted to check out ! The place is horribly kept and smells like stale feet! If I can give my rating it would definitely be a -10/10
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 19 nov 2023
Hello Joseph,We apologize for any inconvenience you experienced during your stay. Our team strives to provide clean and comfortable accommodations for all our guests. We have shared your feedback with our housekeeping staff to address the cleanliness issues you mentioned. We encourage you to reach out to the third-party agency that booked your reservation for further assistance in regards to a refund. We appreciate your feedback as it helps us improve our services.

6/10 Soddisfacente

Jamie

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
It was okay
It was okay for the price. The shower was broken but the bed was comfortable.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Jamie, Thank you for staying with us and for sharing your feedback. We're glad to hear you found the bed comfortable during your stay. We apologize for any inconvenience caused by the broken shower and appreciate your understanding. We hope to have the opportunity to welcome you back in the future for an even better experience.

2/10 Terribile

Kathy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Kathy, Thank you for taking the time we apologize for any inconvenience you encountered during your stay. We would appreciate if you reach out and share your comments with our management team for further review and improvement.

2/10 Terribile

Brandon

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The room smelt terrible and the place was run down
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Brandon, We apologize for any discomfort you experienced during your stay. Our team regularly inspects and maintains our facilities to ensure a pleasant environment for our guests. We appreciate your feedback and will address the issue. Thank you for bringing this to our attention.

2/10 Terribile

Christine

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel hallway was very dirty with stains on the walls and carpet. Our room smelled of smoke and mold and had stains on the carpet, curtains, and valance. The tub in the shower was cracked and the toilet was dripping in the tank and had to keep the door to the bathroom shut. TV was cracked and the bottles of shampoo and body lotion were less than half full. I normally don’t leave reviews but after paying a premium for a college football weekend, it was quite disappointing.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Christine, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience caused during your stay. We strive to provide a clean and comfortable environment for our guests. We encourage future guests to reach out to our management team directly to address any concerns they may have during their stay.

6/10 Soddisfacente

Mark

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Rundown and Shabby
Run down and the bathroom was disgusting. I expected more from a Laquinta property, this place is more Motel 6!
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 12 nov 2023
Hello Mark,Thank you for sharing your feedback with us. We appreciate your high expectations and apologize for any disappointment caused by your recent stay. We strive to provide a comfortable and clean environment for our guests. We would have ensured your concerns were addressed during your stay, had we been made aware of them. We encourage you to reach out to our management team directly so they can address your concerns and assist you further.

4/10 Scarso

Mark

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Horrible service and perfume smell
Check in at 3pm, arrived at 3pm. No one working the front desk, waited over 10 minutes before someone finally showed up. Rang the bell on the desk several times and called the hotel ms direct number to no avail. Hotel is starting to get run down. Horrible strong fake floral smell hits you when you enter the lobby. Only stayed one night, not what i expected from a LaQuina!
Soggiorno di 1 notte a novembre 2023
Risposta di staff, il giorno 5 nov 2023
We're sorry to hear about your experience at our hotel. Providing a clean and comfortable stay is our top priority, and we apologize for falling short of your expectations. We appreciate your feedback and will use it to address the issues you've mentioned. Thank you for bringing this to our attention.

6/10 Soddisfacente

Rosetta

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Roaches was in certain rooms
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Rosetta,We are sorry to hear about your experience. We take cleanliness and pest control seriously at our hotel. We encourage guests to notify us immediately so that we can address any issues promptly and provide a comfortable stay. Thank you for bringing this to our attention.

2/10 Terribile

Sarah

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dirtiest hotel I have ever seen. Mold, mice, hair, dingy. All of the above.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Sarah, We're sorry to hear about your experience at our hotel. Providing a clean and comfortable stay is our top priority, and we apologize for falling short of your expectations. We appreciate your feedback and will use it to address the issues you've mentioned. Thank you for bringing this to our attention.

2/10 Terribile

Michael

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A seedy place and way oversold by expedia
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Michael,Dear valued guest, we apologize for any inconvenience caused. We appreciate your feedback and will work to improve our services. Thank you for bringing this to our attention.

2/10 Terribile

Margaret

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overpriced and dingy
Room was dingy and in poor condition. A/c was super noisy. Toilet ran water and bath had mold on caulking. Room looked out over the roof which was strewn with torn awning, plastic and what appeared to be broken condenser. Room was way over priced due to college football game. Had to ask receptionist both mornings to make please coffee.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello Margaret,We sincerely apologize for the inconvenience caused during your stay. We appreciate your feedback and will address the issues you encountered with the room condition, A/C, and cleanliness immediately. Your concerns will be shared with our team to ensure a better experience in the future

2/10 Terribile

Sara K

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not at all pleasant
The room was not clean, the bathroom floor sticky and not clean, the sheets were covered with black spots and the property itself was worn and banged up. Also the location did little to engender a feeling of safety. We were too tired to seek another place. Left as fast as we could in the morning.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello Sara K, We apologize for the disappointing experience you had during your stay. We appreciate your feedback and will address the issues you mentioned with our housekeeping team immediately. We hope to have another opportunity to provide you with a better experience in the future.

10/10 Eccellente

Krystal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 26 ott 2023
Hello Krystal,Thank you for your kind feedback! We are delighted to hear that you had a great stay with us. We look forward to welcoming you back soon!

8/10 Buono

Chanel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable Stay
Bed was comfortable. It was nice and quiet. Plenty of stores to shop at for your convenience.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 26 ott 2023
Hello Chanel,Thank you for your feedback! We're glad to hear that you found the bed comfortable and enjoyed the peaceful ambiance. We hope you had a wonderful shopping experience at the nearby stores.

2/10 Terribile

Margaret

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Run down over priced room.
Soggiorno di 2 notti a ottobre 2023

2/10 Terribile

Fatima

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Stay somewhere else
Really gross and dated hotel. Choose another one. Old towel left in shower from previous person, clear issues with ceiling with large stains and bubbles, gross bathroom with spray or fluid sprays on the wall behind the toilet, smelled gross…just no.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 24 ott 2023
Hello Fatima,We apologize for the unsatisfactory experience you had at our hotel. We appreciate your feedback and will address the issues mentioned to ensure a better stay for our future guests. Thank you for bringing this to our attention.

2/10 Terribile

Allison, Youngsville

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi
Do not stay here. A terrible place for the amount I paid for this room. The tub was disgusting. The floor next to the tub was about rotted out. It was just flat out a bad hotel and disgusting. Needs SIGNIFICANT improvements.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 22 ott 2023
Hello Allison,We apologize for the disappointment you experienced during your stay. We take your feedback seriously and will address the issues mentioned to ensure a better experience for future guests. Thank you for bringing this to our attention.

4/10 Scarso

Ashleigh

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Ashleigh,Thank you for sharing your feedback. Can you please provide more details about your experience so we can address your concerns prompty.

2/10 Terribile

Brittney

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Will not stay there again. Needs updating.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Brittney, We apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration for future improvements.