Dettaglio interni

Recensioni per Quality Suites Baton Rouge East - Denham Springs

2.5 out of 5

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 293 su 878 recensioni" "
Valutazione di 8 - Buono. 276 su 878 recensioni" "
Valutazione di 6 - Soddisfacente. 132 su 878 recensioni" "
Valutazione di 4 - Scarso. 90 su 878 recensioni" "
Valutazione di 2 - Terribile. 87 su 878 recensioni" "

7,6/10

Pulizia

8,0/10

Personale e servizio

7,0/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

4/10 Scarso

Carrie

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Sheets had ash smears on it.. ice machine had mold visible all around it. I was denied towels when I ask
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Carrie, We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our housekeeping and maintenance teams have been notified to ensure such issues are addressed promptly. For any further assistance or feedback, please feel free to reach out to our management team directly.

8/10 Buono

Carol

Mi è piaciuto: Pulizia, personale e servizio, servizi
Was not happy with how hot the room was. It didn't totally cool off by morning.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Carol,We regret to hear about your experience with the room temperature. Your feedback has been noted and will be shared with the relevant team for review and improvement. We appreciate you bringing this to our attention to ensure we provide a comfortable stay for all our guests.

6/10 Soddisfacente

Gewnett

Mi è piaciuto: Personale e servizio
Staff was very nice.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Gewnett, We are delighted to hear that our staff met your expectations during your stay. Thank you for sharing your feedback with us. Your kind words will be passed along to our team for their excellent service.

10/10 Eccellente

Trinity, Calhoun

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Trinity,We are delighted to hear that you had an exceptional experience at our hotel! If you have any further comments or suggestions, please feel free to reach out to us. Your satisfaction is our top priority.

10/10 Eccellente

Kayleigh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Kayleigh,We are thrilled to hear you had a wonderful stay with us! It was a pleasure to have you as our guest, and we hope to welcome you back soon for another fantastic experience at our hotel.

8/10 Buono

Molly, Thomasville

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Everything was fine the beds were not that comfortable very hard. Maybe could have had a better breakfast selection. What they did offer for breakfast was ok better than last Quality Inn. On a plus they were very pet friendly!
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Molly,We appreciate your feedback regarding your recent stay with us. We have noted your comments about the bed comfort and breakfast selection for our team's awareness. We are glad to hear that you found our hotel to be very pet-friendly. We hope to welcome you back in the future for an improved experience.

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The building and rooms were newly renovated and the staff was very accommodating.
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 5 apr 2024
Hello Amanda,We are pleased to hear that you enjoyed our newly renovated facilities and found our staff accommodating. Your feedback is valuable to us, and we strive to provide exceptional experiences for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Eccellente

Nikhil

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Nikhil,We are delighted to hear that you had a pleasant stay with us. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Your satisfaction is our top priority.

4/10 Scarso

John

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Staff was polite. Noisy, coffee pot in breakfast area did not work properly. Coffee pot in room obsolete, no regular coffee available. Bed linen old and needs replaced. Workout area was down for maintenance and no activity in progress. No towel racks. Room had many scuffs, needed repairs. Carpeting was loose and worn, taped down with duck tape. Had a broken piece of glass shade exposed. Hair dryer was broken, they did replace. The hotel lacks management that cares. Hotel could be very nice if everything was repaired and refreshed. Duvet was frayed and had cigarette burns, alarm clock was busted. The hotel does not compair to the standards of other Quality Suites.
Soggiorno di 7 notti a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello John, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We have noted your comments and will address them with our team for improvement. Our maintenance team will be informed to ensure that all necessary repairs are completed promptly. Please contact management directly if you have any further concerns or feedback.

8/10 Buono

ESTHER, Humble

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a great place for a quick trip. The breakfast was good they had egg, sausage, waffles, pastries, toast and cereals. The rooms are comfortable and decent. The staff is super sweet!
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello ESTHER,We're pleased to hear you enjoyed our breakfast selection and comfortable rooms during your stay. Our team strives to provide exceptional service to all our guests. Should you need further assistance or have any feedback, please don't hesitate to reach out to our management.

10/10 Eccellente

Jesse

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like that it’s easy access to the interstate.
Soggiorno di 5 notti a febbraio 2024
Risposta di Manager, il giorno 23 feb 2024
Hello Jesse,We appreciate you highlighting the convenient location near the interstate during your stay. Your feedback helps us continue to provide a positive experience for all our guests. Thank you for taking the time to share your thoughts with us.

6/10 Soddisfacente

Julie

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Front desk workers were polite and nice. Interstate outside was loud at night. Broke down vehicles in back of hotel.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 19 feb 2024
Hello Julie, We appreciate your kind words about our front desk team. We apologize for any inconvenience caused by noise from the nearby interstate and the vehicles in the back. Your feedback has been noted for potential improvements in the future.

10/10 Eccellente

Derrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 10 feb 2024
Hello Derrick,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another excellent stay.

10/10 Eccellente

Kayla

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 8 feb 2024
Hello Kayla,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had such a positive experience with us. It was our pleasure to provide you with excellent service during your visit. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

8/10 Buono

Don

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Don,Thank you for choosing our hotel for your stay. We appreciate your rating and we hope you had a pleasant experience. We value your feedback, so please don't hesitate to reach out to us with any comments or suggestions. We look forward to welcoming you back in the future.

6/10 Soddisfacente

Betty

Viaggio con la famiglia
Room is spacious. Shower is functional. However, the toilet is not completely working.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Betty, We apologize for the inconvenience you experienced with the toilet during your stay. We appreciate your feedback and will address the issue with our maintenance team to ensure it is resolved promptly. Thank you for bringing this to our attention.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were all super friendly and helpful. The only thing I would recommend is a better mattress.
Soggiorno di 6 notti a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello David,Thank you for your feedback regarding our friendly and helpful staff. We appreciate your suggestion regarding the mattress and will take it into consideration for future improvements. We apologize for any inconvenience caused and hope you had an otherwise pleasant stay with us.

10/10 Eccellente

Patricia, Rayville

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked staying here I have had 4 doctors appointments in the last 2 months and we stayed her all 4 times
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Patricia,Thank you for choosing our hotel for your recent stays. We appreciate your loyalty and we hope that our accommodations met your expectations. Should you have any future appointments, we would be delighted to welcome you back.

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Na
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Andrea,Your perfect 5 rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Eccellente

Sheikh Nauman

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 26 gen 2024
Hello Sheikh Nauman,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience with us. If there is anything else we can do for you in the future, please do not hesitate to reach out. We hope to welcome you back again soon!

10/10 Eccellente

Douglas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Douglas,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We strive to provide exceptional service and ensure that every guest has a memorable stay. Should you have any further feedback, please don't hesitate to reach out to us. We hope to welcome you back in the future for another wonderful stay.

6/10 Soddisfacente

Melissa

Needs repairs
The staff and breakfast were good, but our room didn’t have a smoke detector which is probably a fire code violation. Also our toilet constantly ran the entire time.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Melissa,Thank you for your feedback on our staff and breakfast, we appreciate your kind words. We apologize for any inconvenience you experienced regarding the smoke detector and the toilet in your room. We take these concerns seriously and will address them with our team. Your safety and comfort are our top priorities, and we regret any lapse in this regard.

6/10 Soddisfacente

Gary

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Gary,We appreciate you taking the time to rate your recent stay with us. We value all guest feedback and if you have any specific concerns or suggestions, we encourage you to reach out to us directly so we can address them. We hope to welcome you back in the future for a more enjoyable experience.

8/10 Buono

James

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 8 feb 2024
Hello James, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 Soddisfacente

Terrance L

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Terrance L, We appreciate you choosing our hotel for your stay. If there is any feedback or concerns you would like to share with us, please feel free to reach out to our team directly. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Alison

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Alison,Thank you for choosing our hotel for your stay. We are delighted to see that you had an excellent experience with us. We always strive to provide exceptional service and we are thrilled to hear that we met your expectations. We look forward to welcoming you back in the future for another outstanding stay.

10/10 Eccellente

Logan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 13 gen 2024
Hello Logan,We appreciate you choosing our hotel for your recent stay! We're thrilled to hear that you had a fantastic experience with us. If you have any additional feedback or if there's anything we can do to make your next visit even better, please don't hesitate to reach out to us. We hope to welcome you back soon!

4/10 Scarso

Olga

Viaggio con la famiglia
Poor quality hotel.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 13 gen 2024
Hello Olga,We're sorry to hear that you found our hotel to be of poor quality. We strive to provide a pleasant and comfortable stay for all our guests. We appreciate your feedback and will take it into consideration as we continue to improve our services. Thank you for bringing this to our attention.

10/10 Eccellente

Gracelyn

Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 12 gen 2024
Hello Gracelyn,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We look forward to welcoming you back in the future.

8/10 Buono

Irshad

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Rooms are clean and staff is friendly.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 gen 2024
Hello Irshad,Thank you for appreciating our clean rooms and friendly staff. We strive to provide a pleasant experience for all our guests and we are glad to hear that we met your expectations. We hope to welcome you back in the future for another enjoyable stay.

4/10 Scarso

Maritza

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Maritza, We appreciate you choosing our hotel for your stay. We kindly request you to reach out to us directly, so we can address any concerns you may have had during your visit. Your satisfaction is of utmost importance to us and we value your feedback.

8/10 Buono

Jesse

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 gen 2024
Hello Jesse,Thank you for your feedback. We appreciate your recognition of our convenient location. We strive to provide our guests with the best possible experience and will continue to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 Buono

Patricia, Rayville

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello Patricia,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to hear that you had a great experience. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future.

8/10 Buono

FLAVIANA

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello FLAVIANA,Thank you for choosing our hotel for your stay. We appreciate your positive rating and hope you had a pleasant experience. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your opinion and look forward to welcoming you back in the future.

10/10 Eccellente

Jennifer

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello Jennifer,Thank you for choosing to stay with us! We are delighted to hear that you had a great experience at our hotel. If you have any further feedback or would like to share more about your stay, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Eccellente

Maumau

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was right by the highway which we needed for a quick rest stop and the place was clean and had breakfast and reasonable pricing Would recommend
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 27 dic 2023
Hello Maumau,Thank you for taking the time to leave us a review! We're glad to hear that our convenient location, cleanliness, included breakfast, and reasonable pricing met your needs during your quick rest stop. We appreciate your recommendation and hope to welcome you back in the future.

8/10 Buono

Irene

Not excellent quality
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 25 dic 2023
Hello Irene, Thank you for taking the time to provide us with your feedback. We apologize if our hotel did not meet your expectations in terms of quality. We always strive to provide the best service possible and appreciate your comments. We value your feedback as it helps us improve and provide a better experience for our future guests.

8/10 Buono

Irshad

It’s a good place to stay for a night. But the rooms in the high side are noisy.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello Irshad,Thank you for your feedback regarding your recent stay at our hotel. We appreciate you choosing to stay with us for the night. We apologize for any inconvenience caused by the noise in the high side rooms. Please keep in mind that we value all guest feedback and are continuously working to improve our guests' experiences.

6/10 Soddisfacente

Mary E.

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Servizi
This particular hotel was very accommodating the night we checked in. The lady that helped us was AMAZING! The room was so refreshing and made us so grateful due to our situation. It was flawless! We decided to stay another night ! We wished there was an option of late check out. Due to our current situation regarding our home, we were tired and emotional; nevertheless, customer service at front desk was shocking. My partner and I are both experienced in this area of work and there is no excuse. Other than that, top choice of stress relief experience!
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 21 dic 2023
Hello Mary E., Thank you for taking the time to share your feedback. We're thrilled to hear that your initial experience was amazing and that you found your room to be refreshing and flawless. We apologize for any inconvenience caused by the lack of late check-out option and the disappointing customer service at the front desk. We appreciate your expertise in this area and will use your feedback to improve our service. We hope that you choose to stay with us again in the future.

10/10 Eccellente

Michele

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 12 dic 2023
Hello Michele,Thank you for choosing our hotel! We're thrilled to hear that you had an exceptional stay with us. We hope to welcome you back in the future for another amazing experience.

10/10 Eccellente

Logan

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 dic 2023
Hello Logan,Thank you for choosing our hotel for your stay. We're delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we hope to welcome you back in the near future for another excellent stay.

4/10 Scarso

Marshall

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Marshall,Thank you for choosing our hotel for your stay. We appreciate your rating and would encourage you to reach out to us directly to provide any specific feedback you may have. We value our guests' opinions and strive to improve our services. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 Eccellente

Melissa

Viaggio con la famiglia
Friendly checkin
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello Melissa,Thank you for sharing your feedback about the friendly check-in you experienced at our hotel. We always strive to provide extraordinary customer service to all our guests. We appreciate your kind words and look forward to welcoming you back in the future.

6/10 Soddisfacente

Leonardo

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
Decent hotel for a night
Room was decent if your passing through for a night. Don’t get a room near the elevator tons of noise from people running kids like little monsters. No fresh coffee in the morning. The hotel looks like it’s in a revamp might have some potential. Bed was alright pillows sucked super flat like normal. You would figure spending $8 per room for pillows isn’t a big deal but hey oh well.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 18 nov 2023
Hello Leonardo,Thank you for your feedback on your recent stay with us. We apologize for any inconvenience caused by noise near the elevator and the lack of fresh coffee in the morning. We appreciate your understanding as we continue to improve our hotel. We take note of your comments regarding the pillows and will consider your feedback for future improvements. We hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Eccellente

Nichelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 18 nov 2023
Hello Nichelle,Thank you for taking the time to share your feedback. We're glad to hear that you had a fantastic experience during your stay at our hotel. It's always a pleasure to receive such favorable reviews. We look forward to welcoming you back in the future for another exceptional stay.

10/10 Eccellente

Luis

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 16 nov 2023
Hello Luis,Thank you for sharing your positive feedback about our hotel! We're thrilled to hear that you had an excellent experience during your stay with us. Our team always strives to provide exceptional service and a comfortable stay. We look forward to welcoming you back in the future for another excellent stay.

10/10 Eccellente

Shacondra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Shacondra,Thank you for taking the time to share your feedback regarding the cleanliness of our hotel. We strive to maintain high cleanliness standards throughout the property, and we apologize if there were any lapses during your stay. Your comments will be shared with our housekeeping team to ensure appropriate measures are taken in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a better experience.

8/10 Buono

Toni

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place just bad circumstances
The bed was slightly hard and it made me wake up hurting. When my husband walked down for breakfast there were large dogs that decided to come and jump up on him.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 7 nov 2023
Hello Toni,We apologize for any discomfort you experienced with the bed. Our team appreciates your feedback and will take it into consideration for future improvements. We regret that you encountered dogs during breakfast and we kindly remind guests to keep their pets under control at all times. We appreciate your understanding in this matter.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia
Book of you like roaches.
Roaches roaches roaches. Will not stay here again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Dear Guest, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Eccellente

Hector

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 2 nov 2023
Hello Hector,Thank you for your exceptional rating and review! We greatly appreciate your positive feedback. It was our pleasure to ensure you had an outstanding experience during your stay with us. We look forward to welcoming you back soon for another memorable stay.