Goodevening Mr. Zachariah, First and foremost please accept my sincerest apologies concerning the issues you encountered as our guest. It seems we missed some opportunities to make your stay better. Please know that I've addressed your concerns and issues with management and staff as we continue to make improvements/upgrades in and around our property. Please reach out to me directly so that I can help rectify this matter and we can reach a mutual resolution. I look forward to speaking with you and making things right. Once again, thank you again for reviewing our property.

Thank you for your Review Ms. Amanda.

Thank you Gene for your review of our property, and we look forward to seeing you again on the next trip.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we missed the mark on better detailing directions to your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you Peter for reviewing our property.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our breakfast better than expected.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your overall experience was underwhelming. We are starting our renovations soon to correct the problems Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unaware of our incedental fee, this is standard procedure for each guest 100 per room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the AC unit was very loud. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your tv didn't work and did not have enough towels. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not pleased with the state of our property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your suite so spacious and enjoyed the breakfast. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had multiple problems during your stay including kitchen sink broken and your tv was not working. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay to be great. I do apologize for the breakfast issue and I will make sure that doesn't happen in the future. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable and our property clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room smelled of mildew and the bathroom was not to your liking. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that you found the value of the room to be very accommodating. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our standing shower and close parking.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Hello Mr. Alvin, let me Thank you for taking the time review our property. I’d like to offer my apologies for not meeting your expectations. We will review your stay and make the necessary changes to improve each guests experience moving forward. Thanks again for choosing Richmond Inn and Suites.

Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we didn't have rooms available and that you encountered an unpleasant staff member. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.