Dear Guest, Thank you very much for your review. We do appreciate the comments from our guests. Concerning the towels, all the towels placed on the floor should be removed, everywhere else, our housekeeping staff will keep them in the room. In reference to your poor experience on Saturday, we are sorry, had we known on Saturday your needs, we would have helped satisfying them. We do hope to have the chance to welcoming you again and make a better experience of your staying.

Thank you for your evaluation!

Dear Bachir, Thank you for your evaluation. We look forward to welcome you back very soon. Kindest Regards.

Merci pour votre aimable commentaire. Nous espérons vous revoir bientôt aux appartements Casamaia.

Thank you for your kind comments. We will keep working hardly to improve our service day by day. Hope to see you back soon at Casamaïa apartmtents.

Thanks a lot for your evaluation. Regards.

Muchas gracias Javier por su amable valoración. Estaremos encantados de volver a verles pronto, Un cordial saludo.

Thank you, Dorothy, for your evaluation. Hope you enjoyed your stay. Regards.

Paljon kiitoksia arvostelustasi. Olemme pahoillamme siitä, että kahvinkeitin asunnossanne ei ollut mieleenne. Jos olisit kertonut meille asiasta, olisimme voineet yrittää löytää sinulle jotain muuta, joka olisi ollut mieleisesi. Asunnoillamme ei ole aukioloaikoja, ja käytössänne on 24 tunnin vastaanotto soittamalla numeroon 9, kuten teille ilmoitettiin saapuessanne. Toivomme, että tästä huolimatta vierailunne oli miellyttävä, ja olisimme iloisia nähdessämme teidät uudelleen. Ystävällisin terveisin. casamaïan johto.

Dear Sally,Thank you for your evaluation.

Dear Helena,Thank you so much for your review!

Thank you for your review. Kindest Regards.

Tack så mycket för din recension. Vi ser fram emot att få träffa dig snart igen. Med vänliga hälsningar.

Tack så mycket. Med vänliga hälsningar.

Dear guest, Thank you for your comment. I regret that we didn´t line up to your expectations. However, we would have appreciated to have been informed about the not functioning of the air conditioning during your stay as our maintenance team would have repaired it or we would have changed the room for you. In reference to the breakfast, we offer a Continental breakfast, but all our clients can enjoy previous notification in reception desk a breakfast at any of the other hotels of Holiday World, including Polynesia Hotel. We do hope to have the opportunity to welcoming you again in the future. Best wishes,

Gracias por su valoracion y comentario. Lamentamos leer que ha tenido problemas con internet, actualmente tenemos servicio de internet gratuito de 10MB, y suele funcionar perfectamente. Conociendo su comentario, hubiéramos preferido nos comunicara este incidente durante su estancia para poder solucionarlo en el momento ya que entendemos se trata de algo puntual. Para la próxima temporada tendremos instalado otro internet de pago de 20 MB. Esperamos recibirles el año que viene y que pueda disfrutrar de nuestra nueva conexión. Saludos, Direccion Hydros Hotel & Spa.

Thank you for your excellent rating! Looking forward to welcoming you soon.

Dear guest, Thank you very much for sharing your experience with us and other travelers. Your opinion is very important to us and we are very happy to know you enjoyed your staying at Hydros Hotel & Spa.

Kära kund, tack för att du tog dig tid att dela dina erfarenheter med oss. Vi är glada att veta att hotellet var till din tillfredsställelse och att vår personal gjorde din vistelse angenäm.

Kiitos paljon ystävällisestä kommentista ja mielipiteen jakamisesta muille matkailijoille. Olemme iloisia voidessamme tietää, että nautit lomastasi. Management Hydros Hotel & Spa

Gracias por su valoración y lamentamos que su estancia no fuera del todo de su agrado.

Thank you very much for your possitive comments. We are very happy to hear that you enjoyed your stay with us and we look forward to welcoming you again in the near future.

Gracias por su valoración.

Vielen Dank für Ihr Feedback und Ihren Kommentar.

Merci beaucoup pour votre comentaire. Toutes les opinions de nos clients sont importantes pour nous et nous en tiendrons compte. Nous regrettons de ne pas avoir su pendant votre séjour que le lit était inconfortable, nous aurions mis des suppléments qui le rendraient plus doux. Merci encore pour votre commentaire. Management Hydros Hotel & Spa.

Dear Guest, We appreciate taking the time to write this review. I regret that we didn´t line up to your expectations, especially about our hospitality and service as we are usually known for our attentive and friendly staff, who treats each guest with the same respect. We are trully sorry that you felt differently and therefore, like to apologize. Concerning the opening time of the Bar at the terrace is: from 12:00-20:00 during Summer, however, as a client from Hydros Hotel & Spa, you can enjoy the facilities at other Holiday Word hotels (Village Hotel, Polynesia Hotel and Riwo Hotel). They do close later. We are sorry if the variety of food offered in the restaurant did not meet your expectations. We offer a Continental breakfast and daily change our products. For a wider variety of food, you, as our client had the benefit of having breakfast in any of the other hotels mentioned above, by informing us 24 hrs in advance. It is a shame that we didn´t hear any comment from your side during your staing about the cleaning aspects you mention in your review, as we could have inmediately amend. I agree with you that you need a car/taxi for the nightlife. We do hope to have the opportunity to welcoming you in the future, and contribute to enjoy your staying with us. Management Hydros Hotel & Spa.

Gracias por su alta valoración

Muchas gracias por su positiva valoración.

Dear guest, Thank you very much for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Management Hydros Hotel & Spa.

Muchas gracias Tobias!

Vi uppskattar din bedömning

Mange tak Alexandra for at have taget dig tid til at dele dine oplevelser med os. Vi er glade for at høre, at vores personale gjorde dit ophold behageligt. Det var en sand fornøjelse at have dig blandt os, og vi håber, at du snart kommer tilbage, Hilsen, Management Hydros Hotel & Spa

Gracias!

Merci pour votre commentaire et pour votre visite. Nous accordons une grande importance à l'opinion de nos clients et nous en tiendrons certainement compte. Salutations,

Hartelijk dank voor uw vriendelijke opmerking.

Mange tak for din kommentar.

Gracias por su favorable puntuación y su amable comentario. Esperamos darle nuevamente la bienvenida pronto. Dirección

Dear guest, Thank you very much for your positive remark. Your opinion is very important to us, and it helps us to keep performing our best.

Dear Guest, Thank you for your comment. We are sorry you find our breakfast poor, we offer a continental breakfast, and cointains everything (fruit, bread, cereals, varied pastry, yogurts, cheese, ham, juice, coffe, milk, tea) but hot dishes.