Dear David,Thank you for your loyalty over the years! We're delighted to have been your choice for accommodation for such a long time. It's fantastic to hear that you appreciate our centrally located hotel with on-site parking at a reasonable price. We look forward to continuing to serve you for many more years to come!Warm regards,André, Operations Manager

Dear Jayne,Thank you for your excellent rating! We're thrilled to hear that you had a nice experience during your stay with us.If there's anything specific that you particularly enjoyed or any suggestions you have for us to make your next visit even better, please feel free to let us know. We're here to ensure your stay is as enjoyable as possible.We look forward to welcoming you back for another great stay in the future!MartaOperations Manager

Dear Karanpal,Thank you for your rating. We're glad to see that you had a positive experience overall during your stay. If you have any specific feedback or suggestions for us to further improve, please feel free to share. We value your input and hope to welcome you back for an even better experience in the future.MartaOperations Manager

Dear Guest,Thank you very much for your perfect rating and kind words! We're thrilled to hear that you had a fantastic experience with our staff during your stay at our hotel.Ensuring that our guests feel welcomed and supported is our top priority, and we're delighted that our team members were able to provide you with excellent service.We truly appreciate your feedback and your choice to stay with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.MartaOperations Manager

Dear Ray,Thank you for your glowing review! We are delighted to hear that you had such a fantastic experience during your stay at ibis Styles Birmingham Centre.Receiving a perfect score from you means the world to us. Our team works hard to ensure that every guest enjoys a memorable and comfortable stay, and it's incredibly rewarding to know that we exceeded your expectations.MartaOperations Manager

Dear Christopher,Thank you for your rating. We're glad to see that you had a positive experience overall during your stay at our hotel.If there are any specific areas where we can improve or if you have any concerns you'd like to address, please feel free to reach out to us. Your feedback is valuable to us as we strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.MartaOperations Manager

Dear guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed many aspects of your stay at ibis Styles Birmingham Centre, including the complimentary hot drinks, breakfast, and shower facilities.However, we're sorry to hear that the sofa bed did not meet your expectations and that it was uncomfortable and too small for two children over 6-8 years old. Providing comfortable accommodations for our guests, especially families, is important to us, and we apologize for any inconvenience this may have caused.Your feedback regarding the sofa bed's suitability will be shared with our team for further review and improvement. We appreciate your honesty, as it helps us identify areas where we can make enhancements to better serve our guests.We're glad to hear that overall you had a great experience, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. MartaOperations Manager

Dear Allan,Thank you very much for your perfect rating! We are thrilled to hear that you had such a fantastic experience during your stay at ibis Styles Birmingham Centre.Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations to the fullest. We truly appreciate your support and trust in our hotel.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.MartaOperations Manager

Dear Ruth,Thank you for choosing Ibis Styles Birmingham Centre and for sharing your positive experience with us!We're delighted to hear that you found our hotel nice, modern, clean, and comfortable. It's fantastic that our staff's friendliness and helpfulness added to your overall satisfaction.We appreciate your kind words, and we look forward to the pleasure of welcoming you back for another enjoyable stay. MartaOperations Manager

Dear valued guest,Thank you so much for sharing your wonderful experience at ibis Styles Birmingham Centre!We're thrilled to hear that you had a great stay and that our convenient location near the Utilita Arena added to your overall enjoyment. It's fantastic that you appreciated the little touches, like our towel friend, which brought some laughter to your day after a stressful train journey. Creating memorable moments like these is what we strive for!We're also glad that you enjoyed the complimentary chocolate and coffee bar. Providing these extra treats is our way of showing appreciation for our guests, and we're delighted that you found them enjoyable.Thank you again for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future. MartaOperations Manager

Dear Nicholas,Thank you very much for your perfect rating! We are thrilled to hear that you had such a fantastic experience during your stay at ibis Styles Birmingham Centre.Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations to the fullest. We truly appreciate your support and trust in our hotel.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.MartaOperations Manager

Dear Lee,Thank you for choosing to stay with us at ibis Styles Birmingham Centre and for taking the time to share your feedback.We're delighted to hear that you had a great overall experience and that you found our staff to be amazing. Your kind words mean a lot to us, and we'll be sure to pass on your compliments to our team.However, we're sorry to hear about the issues you encountered with the second bed. Providing a comfortable night's sleep for all our guests is a top priority, and we apologize for any discomfort you experienced. Your feedback regarding the size, squeakiness, and lumpiness of the bed is invaluable to us, and we will address this matter with our team to ensure improvements are made.We hope to have the opportunity to welcome you back for an even better experience in the future.MartaOperations Manager

Dear Melody,Thank you for sharing your experience with us. We're thrilled to hear that you had a great stay at ibis Styles Birmingham Centre while attending a show at the Utilita Arena.We're delighted that our hotel's proximity to the arena made it a convenient choice for you, being only a short 10-minute walk away. It's wonderful to know that you found your room spacious and the bed comfortable, ensuring a pleasant stay.We appreciate your feedback regarding noise levels from the nearby streets and the thin walls. Please accept our apologies for any inconvenience this may have caused. We'll take your comments into consideration as we continually strive to improve the overall guest experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.MartaOperations Manager

Dear Karolina,Thank you for choosing Ibis Styles Birmingham Centre and for sharing your positive feedback!We're delighted to hear that you found our hotel very nice, our staff very friendly, and that you enjoyed the good parking facilities and lovely room. Your kind words mean a lot to us, and we're thrilled to have provided you with an enjoyable experience.We look forward to welcoming you back for another pleasant stay in the future. If there's anything specific you'd like us to arrange for your next visit, please feel free to let us know.MartaOperations Manager

Dear Maria,Thank you for the perfect score! We're thrilled to have made your stay at ibis Styles Birmingham Centre a 5 out of 5 experience. We appreciate your kind feedback and hope to welcome you back soon for another fantastic stay.MartaOperations Manager

Dear Yuen Kei,Thank you for your rating. We appreciate your feedback and are pleased to see that you rated your experience at ibis Styles Birmingham Centre an 8 out of 10.If there are any specific areas where we can improve or if you have any concerns you'd like to address, please don't hesitate to reach out to us. We are committed to providing the best possible experience for our guests, and your feedback helps us to continually improve our services.We hope to have the opportunity to welcome you back for an even better experience in the future.MartaOperations Manager

Dear Guest,Thank you so much for your outstanding feedback and for rating your stay at ibis Styles Birmingham Centre a perfect 10 out of 10!Your appreciation means a lot to us, and we're thrilled that you had such a fantastic experience. If there's anything specific that made your stay exceptional, we'd love to hear about it.We look forward to welcoming you back for another fantastic stay in the future!MartaOperations Manager

Dear Juan,Thank you for your review at ibis Styles Birmingham Centre!We're glad you had a positive experience at ibis Styles Birmingham Centre. We appreciate your support and hope to provide an even better stay on your next visit.MartaOperations Manager

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Birmingham Centre, and for rating your experience. We value your input and appreciate your honesty.We're sorry to hear that the firmness of the bed and the signage to our car park didn't meet your expectations. Your comments are vital to us, and we'll certainly address these concerns to enhance the comfort and convenience of our guests.Please know that your feedback has been shared with our team to ensure we make the necessary improvements.We hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future.MartaOperations Manager

Dear Darren,Thank you for your feedback! We're glad you had a positive experience at ibis Styles Birmingham Centre. We appreciate your support and hope to provide an even better stay on your next visit.MartaOperations Manager

Dear Guest,Thank you for taking the time to share your feedback and for rating your recent stay at ibis Styles Birmingham Centre an 8 out of 10. We're glad to hear that you found our hotel decent and enjoyed our convenient location.Your comments are valuable to us, and we'll continue striving to enhance our guests' experiences. If there's anything specific you feel we could improve upon, we'd love to hear from you.We hope to welcome you back for an even better stay in the future.MartaOperations Manager

Dear Ian,Thank you so much for your perfect rating and for choosing ibis Styles Birmingham Centre for your overnight stay!We're delighted to hear that our convenient location near the Christmas market and on-site parking met your needs perfectly. It's wonderful to know that you found our pricing reasonable, especially considering our prime location.We're thrilled that you had a chance to enjoy dinner with your eldest and that our hotel could play a part in your journey. We would be honored to welcome you back again in the future, and we look forward to providing you with another exceptional stay.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.MartaOperations Manager

Dear Paul,We're sorry to hear that your experience at Ibis Styles Birmingham Centre didn't meet your expectations. Your feedback is valuable, and we'd love to understand how we can improve. If there are specific areas where we fell short or anything we can do to turn your next visit into a better experience, please let us know. We hope for the opportunity to make things right and regain your trust in the future.MartaOperations Manager

Dear CarlyI'm truly sorry to hear about your experience at our hotel. It's completely unacceptable that you found cleanliness issues in your room, and I understand how discomforting that must have been. I apologize for the inconvenience caused by the unaddressed heating problem and the unexpected parking charge. This falls short of the standards we strive for, and we're taking immediate action to address these issues internally to ensure they don't recur. We appreciate your feedback, and if there's anything we can do to rectify this situation or to regain your trust, please reach out.MartaOperations Manager

Dear Meenu,Thank you for your wonderful review and for choosing Ibis Styles Birmingham Centre! We're thrilled that our location, breakfast, friendly staff, and parking met your expectations. We apologize for the inconvenience caused by the flickering light and the issue with the heating in your room. However, we're glad our staff promptly addressed the situation by providing a portable heater. Your understanding and positive feedback are greatly appreciated, and we can't wait to welcome you back for another great stay!MartaOperations Manager

Dear Gareth,Thank you so much for your amazing feedback and for rating your experience at ibis Styles Birmingham Centre a perfect 10 out of 10! We're thrilled that you had such a fantastic stay.Your satisfaction means the world to us, and we're delighted to have provided you with an exceptional experience. We hope to welcome you back for another fantastic stay in the future.MartaOperations Manager

Dear Paul, Thank you for taking the time to share your feedback about your recent stay at Ibis Styles Birmingham Centre. We're grateful for your rating and comments, as they help us understand areas where we can improve. If there are specific aspects of your stay that you feel we could enhance to make your next visit more enjoyable, we'd love to hear more details. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future.MartaOperations Manager

Dear Guest,Thank you for your fantastic review and for choosing Ibis Styles Birmingham Centre! We're delighted that you found great value in our services and that our parking convenience added to your stay. It's wonderful to know that our extended parking hours helped ease your exploration without any stress. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay!MartaOperations Manager

Dear Kimberly,Thank you so much for your fantastic rating and kind words about your recent stay at ibis Styles Birmingham Centre! We're thrilled to hear that you had a perfect experience during your time with us. Our team strives to ensure every guest feels comfortable and enjoys their stay to the fullest, and we're delighted that we succeeded in meeting your expectations. Your feedback means a lot to us, and we can't wait to welcome you back for another wonderful stay in the future!Marta Operations Manager