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Recensioni per Village Hotel Solihull

4 out of 5
Village Hotel Solihull
The Green Business Park, Stratford Road, (Off Dog Kennel Lane), Shirley, Solihull, England

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 389 su 1000 recensioni" "
Valutazione di 8 - Buono. 301 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 133 su 1000 recensioni" "
Valutazione di 4 - Scarso. 99 su 1000 recensioni" "
Valutazione di 2 - Terribile. 78 su 1000 recensioni" "

8,2/10

Pulizia

8,0/10

Personale e servizio

8,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2019
Risposta di Peter Nye (GM), il giorno 9 apr 2019
Dear Guest, Thank you for your recent review of the Village Hotel Club - Solihull, I was really pleased to see you enjoyed your recent visit to us. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager

10/10 Eccellente

Elisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A great experience
Super cool hotel which hosted a bunch of crazy Italians over there for the UK Games Expo. Everything we needed was there. Highly recommended!
Soggiorno di 3 notti a giugno 2018

8/10 Buono

cla, napoli

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno breve di lavoro
Posizione comoda. Parcheggio gratuito. Buon rapporto qualità/prezzo. Spazi ampi.
Soggiorno di 1 notte a marzo 2018

4/10 Scarso

Matthew

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
No shampoo :(
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Daniel

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Room had someone’s old socks in, there was moisture and condensation constantly on the windows, the bar and restaurant was chronically unstaffed and took ages to get served let alone get your order, the breakfast was pretty pathetic for the price point.
Soggiorno di 2 notti a marzo 2024
Risposta di review, il giorno 18 apr 2024
Dear DanielThank you for your review While the above issue you have highlighted are unacceptable we do have a Duty Manager on site 24 hours and if you had made us aware at the time we could of had an opportunity to rectify any issues with your bedrooom and make your stay a more pleasent one, Many Thanks for your feedbackRegardsPaul

4/10 Scarso

Nicholas

Viaggio di lavoro
Non mi è piaciuto: Pulizia e personale e servizio
I was charged twice for the room (once via Expedia and one on request at the hotel). I flagged this within minutes and I have had no correspondence since (3 days ago). Bathroom also was filthy (urine stains on the floor tiles).
Soggiorno di 1 notte a febbraio 2024
Risposta di review, il giorno 18 apr 2024
Dear Guest Thank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

6/10 Soddisfacente

Alan

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Did not like the fact that there are no means of charging your phone in your room in a what looks like a modern hotel.
Soggiorno di 1 notte a febbraio 2024
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

4/10 Scarso

Peter

Soggiorno di 1 notte a gennaio 2024
Risposta di Peter, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

10/10 Eccellente

MARK

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice a comfortable bed and clean and tidy room and bathroom. Could have done with some extra coffee and there were no biscuits ha ha! Shower screen leaked as they always do! Great location for my needs.
Soggiorno di 1 notte a gennaio 2024
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

10/10 Eccellente

Alex

Soggiorno di 1 notte a gennaio 2024
Risposta di review, il giorno 19 apr 2024
Dear Alex Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

10/10 Eccellente

Osman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dirty room
A shocking experience at the village hotel the room was dirty. Long black hair everywhere in the shower. The blinds were dirty the walls were marked and dirty. I complained but nobody seemed bothered.
Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

10/10 Eccellente

DEREK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

6/10 Soddisfacente

Martins

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel looks nice, but I paid for everything I got, meaning no value was added. I could not believe I had to pay for a gym in a hotel I was lodged in. I also had to pay to use the work area even though I was lodged in the hotel. The breakfast I had to pay for, does not have varieties; I expected better.
Soggiorno di 2 notti a gennaio 2024
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

10/10 Eccellente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel was clean and friendly staff, enjoyable w nighf stay.
Soggiorno di 2 notti a gennaio 2024
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

10/10 Eccellente

Jeff

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Room review
Only fault was bedroom door. Clearly not fitted well and a real challenge to close
Soggiorno di 2 notti a gennaio 2024
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

8/10 Buono

Yasir

Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

8/10 Buono

Paul

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel excellent, dodgy lift
Stayed here multiple times and found the service, room, gym and pool all excellent. Only issue is the lift. Twice I got stuck until someone else called it to another floor. Talking to a few people at the time seems like it’s not an isolated incident either as they’d experienced similar things. Apart from that all great
Soggiorno di 3 notti a dicembre 2023
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

8/10 Buono

KALYANI, London

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This hotel is adequate for short term stays.Bit noisy in foyer due to Gym and bar on ground floor.
Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 12 feb 2024
Dear GuestThank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

10/10 Eccellente

Corneil

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel has a lot to offer from Bar / Restuarant / Swim Pool, Sauna, Steam Room, Full Size Gym and Workspace with mtg rooms. More than met my expectation
Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

6/10 Soddisfacente

Alun

Mi è piaciuto: Personale e servizio e comfort della camera
Room review
Overall , friendly & very helpful reception , Room was clean & tidy but a bit dented , scratched walls etc . Comfy bed , clean nice bathroom . Did what it’s supposed to .
Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

8/10 Buono

Sunny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfy Bed
Was an enjoyable stay with comfy bed. Iron was broken but managed.
Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

10/10 Eccellente

Gill

Mi è piaciuto: Pulizia e personale e servizio
Lovely hotel but a few things need looking at
Shower hose was broken. Only one towel in the room. 118. As we'd booked via Hotels.com we couldn't use the leisure centre. This wasn't clear when we booked.
Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

4/10 Scarso

Malo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Disable room
Was in a disable room without being notified which was pretty annoying. Disable rooms are necessary but should be only given to disable people.
Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

2/10 Terribile

Lauren

Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

10/10 Eccellente

Rebecca

Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

10/10 Eccellente

Kevin

Viaggio con la famiglia
Hotel was great check in and out staff were great really helpful fooo in grill bar was great wasn’t able to stay for breakfast unfortunately but will stay again if ever in Birmingham
Soggiorno di 1 notte a dicembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

2/10 Terribile

Thomas

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Disgusting
Bin in hotel had used Tampons in on arrival. Pubic hair all over the bathroom floor. Had to change my own bed sheets as there was blood on them and no one was working in housekeeping. Was promised a call by a manage the following day - still waiting! I should have learned from previous stay as there was a used condom under the bed - they clearly don't clean the rooms or change sheets.
Soggiorno di 1 notte a novembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

6/10 Soddisfacente

Nia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Soggiorno di 1 notte a novembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete the on-line questionnaire following your recent stay, we were naturally disappointed to read that there were aspects of your stay that did not meet expectations. Please accept our apologies for those shortcomings but a commitment that we will immediately address them and make improvements. We appreciate that any action taken as a result of your feedback does not influence your recent experience. Please do contact me directly to discuss your complaint and hopefully we can redeemed some faith in our brand In the meantime Yours sincerely Village Hotel Club Solihull

10/10 Eccellente

Luke

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice location, cheap, and good amenities
Soggiorno di 1 notte a novembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

8/10 Buono

Damien

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a novembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

10/10 Eccellente

Joanne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, love village.
Soggiorno di 2 notti a novembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

8/10 Buono

Roopam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Liked the hotel in general. Good breakfast for £10 can’t complain. Only issue we had was bathtub plug got stuck and tub filled with water so not able to shower properly and no maintenance available on weekends. Would suggest having glasses in rooms along with mugs just for water or non hot drinks. Check in and check out was quick and staff on reception was friendly. No parking charges on weekend which was bonus! Onsite gym and pool which were good size and pool times/area just for kids which is good if travelling with babies/kids.
Soggiorno di 1 notte a novembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

10/10 Eccellente

Olivia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Soggiorno di 1 notte a novembre 2023
Risposta di review, il giorno 30 dic 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager

8/10 Buono

DEBORAH

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Good location and nice staff
Staff very friendly. Only let down where holes in the bedroom carpets and make up / fake tan on my pillow case. But a good location
Soggiorno di 1 notte a novembre 2023

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location
Good hotel on the outskirts of Birmingham close to M40 junction.
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Mohamed

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Ian

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel great location for me
Soggiorno di 1 notte a novembre 2023

2/10 Terribile

Witness

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Murray

Soggiorno di 1 notte a novembre 2023

4/10 Scarso

andy

Non mi è piaciuto: Pulizia e personale e servizio
Twin beds were together with no room to separate. Unhelpful at reception Smelly dry towels, blocked sink
Soggiorno di 2 notti a novembre 2023

8/10 Buono

Faiza

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was lovely and clean. Amazing sauna, stream, pool and jacuzzi area
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

S

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

2/10 Terribile

Dr. Nicholas

Soggiorno di 1 notte a ottobre 2023

8/10 Buono

c.a.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good comfortable stay
Check in was a quick process and reception staff helpful. The room was comfortable and clean and also communal areas. My husband used the gym and said it had good equipment and facilities. We enjoyed breakfast and basic range of food.
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

A

Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura
Room ok. Dodgy kettle and broken tv remote
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Kate

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Azmat

Viaggio di coppia
Non mi è piaciuto: Servizi
They put us in the room right outside the elevator, so naturally it was the noisiest area, all night people shouting down the hall way, got woken a few times, same in the morning! The room we got was a connecting room, no idea why we were put in there! Stained carpets and old yellow dirty toilet seat, obviously hasn’t been cleaned well over the years. The lady at checkin had an obvious attitude. Definitely won’t be staying again for the price we paid, only reason we didn’t make a fuss was we arrived late just to sleep and left early in the morning. There was no hand soap in the bathroom, they had placed shampoo there instead. Not worth the price in summary!
Soggiorno di 1 notte a ottobre 2023
Risposta di village solihull, il giorno 9 ott 2023
Dear Guest Thank you for taking the time to complete a review following your recent stay with us. It is great to read that you really enjoyed your stay with us and had such a great experience, your kind words are appreciated by all of the team and we hope that we can welcome you back again soon to Village Solihull Regards, Paul Bentham General Manager