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Recensioni per Holiday Inn & Suites Boca Raton - North, an IHG Hotel

3 out of 5

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 380 su 1002 recensioni" "
Valutazione di 8 - Buono. 295 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 130 su 1002 recensioni" "
Valutazione di 4 - Scarso. 86 su 1002 recensioni" "
Valutazione di 2 - Terribile. 111 su 1002 recensioni" "

7,8/10

Pulizia

8,0/10

Personale e servizio

7,4/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Europrojects, Englewood

Non mi è piaciuto: Pulizia
mice in the room!
Soggiorno di 7 notti ad aprile 2024
Risposta di Gail Medina, Sales Director, il giorno 1 mag 2024
Dear Europrojects,We want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve our services. Your comments have not gone unnoticed, and I want to assure you that we take them very seriously and are now investigating on it.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.

10/10 Eccellente

Nancy

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a febbraio 2024
Risposta di Rica Rendon, Regional Sales Director, il giorno 1 mag 2024
Dear Nancy,Thank you for your perfect review! We're thrilled to hear that you had a great experience with us. We genuinely appreciate you taking the time to share your thoughts, and we look forward to the opportunity of welcoming you back for another exceptional stay. If there's anything specific you loved about your experience or any suggestions you have for us, please let us know, as we welcome and value your feedback.

8/10 Buono

Amber

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked that the place was nice and clean and provided the things need.
Soggiorno di 1 notte ad aprile 2024
Risposta di Gail Medina, Sales Director, il giorno 29 apr 2024
Dear Amber,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We genuinely appreciate you taking the time to share your thoughts, and we look forward to the opportunity of welcoming you back for another exceptional stay.

6/10 Soddisfacente

Dale, Boca Raton

Non mi è piaciuto: Condizioni e dotazioni della struttura
Front desk staff on evening of 4/27/24 is very dismissive and unfriendly. Needs more customer service training.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brandon Philpart, GM, il giorno 28 apr 2024
Greetings, Thank you for your feedback. I would love to hear more about your interaction with the front desk team. Please contact the hotel directly when you have a moment.

10/10 Eccellente

Natasha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great and comfortable hotel. Will return.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brandon Philpart, GM, il giorno 28 apr 2024
Greetings, Thank you for the AWESOME rating! We hope to welcome you back soon.

10/10 Eccellente

Asia

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Customer service was immaculate !
Soggiorno di 2 notti ad aprile 2024
Risposta di Rica Rendon, Regional Sales Director, il giorno 26 apr 2024
Dear Asia, we hope you are doing well.Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We genuinely appreciate you taking the time to share your thoughts, and we look forward to the opportunity of welcoming you back for another exceptional stay. If there's anything specific you loved about your experience or any suggestions you have for us, please let us know, as we welcome and value your feedback.

6/10 Soddisfacente

Mark

Viaggio con animali domestici, Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
the food at the bar went up by $4 and they didnt have the steak that was on the menu for almost 3 weeks, the salmon dish kept coming out different but the burgers were great and the siracha sirloin was great one they finally got it in. the ice maker on the 4th floor has been out of order 3/8/24 and still isn't working also the key cards had to be reset every day for this last 3 weeks i was there
Soggiorno di 20 notti a marzo 2024
Risposta di Rica Rendon, Regional Sales Director, il giorno 18 apr 2024
Dear Mark,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We have taken note of your feedback and are looking into it for further improvement. Our goal is to provide you with the best possible stay and we believe that this will help us achieve that. We hope to have the chance of hosting you again.

2/10 Terribile

Michelle

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
After changing rooms because the bathtub was rusty, the second room offered was just as bad. Couldnt beeathe and had an asthma attack. Asked for my money back and receptionist couldnt help me. I had to find another hotel.
Soggiorno di 2 notti ad aprile 2024
Risposta di Rica Rendon, Regional Sales Director, il giorno 11 apr 2024
Dear Michelle,We hear and understand that your expectations were not met, and for that, we would like to apologize for the inconvenience. We are committed to providing our guests with a comfortable and enjoyable experience, and there is something we learned from your case where we fell short of that commitment.By you providing the specifics of your experience, we can further understand the issues you faced and take appropriate measures to address them. Your feedback is instrumental in helping us make the necessary improvements to enhance the overall guest experience.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.

8/10 Buono

Tonia

Mi è piaciuto: Pulizia e personale e servizio
it was a really great place for the one night we needed!
Soggiorno di 1 notte ad aprile 2024
Risposta di Brandon Philpart, GM, il giorno 10 apr 2024
Greetings, Thank you for your rating. We hope to welcome you back soon.

10/10 Eccellente

Eric

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Gail Medina, Sales Director, il giorno 3 apr 2024
Dear Eric,We're delighted to hear that you were satisfied with our services. Thank you for choosing us and for the positive review! We look forward to serving you again in the future.

4/10 Scarso

Jeffery B.

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Have 3 rooms. One room had someone already in it! Another room had what looked like blood all in the tub/shower and the spout is broken. We did get another room to replace the one that had someone in it but had to keep the one with blood(they did send someone to clean it) and no bedding for sofa sleepers.
Soggiorno di 1 notte a marzo 2024
Risposta di Brandon Philpart, GM, il giorno 25 mar 2024
Greetings, Thank you for your feedback. I am very sorry you experienced these issues while on property. I have shared your comments with our leadership team in our continuing efforts to be better today than we were yesterday.

8/10 Buono

slene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Services, il giorno 15 mar 2024
Greetings, Thank you for your rating. We appreciate your business.

10/10 Eccellente

ADRIANA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte a marzo 2024
Risposta di Gail Medina, Sales Director, il giorno 13 mar 2024
Dear Adriana, we hope you are doing well.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works continuously to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

6/10 Soddisfacente

Mark

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was a good location for the two week's training I had, the pool and hot tub were clean the bar was nice but was out of certain liquor and likewise with the restaurant there, they seem to be out if stuff constantly. Both the bartenders were really good and very personable as well as attentive to customer needs. Front desk was okay abd helpful as well, tbe ckeaning staff let a bit to be desired, regularly not enough towels, no trash liners and I asked 3 days in a row to change my sheets after the first week stay, so it took 8 days with the same sheets. No at all happy about that but the front desk took cate of that after spoke to them about it.
Soggiorno di 13 notti a febbraio 2024
Risposta di Gail Medina, Sales Director, il giorno 11 mar 2024
Dear Mark, we hope you are doing well.Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We have taken note of your feedback and recommendations on how we can make your next stay at 10 out of 10.We will be taking this into consideration on how we can improve our services to better meet your expectations here at Holiday Inn & Suites Boca Raton - North.We hope to have the chance of hosting you again soon in a much better experience.

10/10 Eccellente

Cerica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel
Soggiorno di 2 notti a marzo 2024

6/10 Soddisfacente

Norene

Soggiorno di 1 notte a marzo 2024
Risposta di Gail Medina, Sales Director, il giorno 11 mar 2024
Dear Norene,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

6/10 Soddisfacente

Duwan

Soggiorno di 6 notti a marzo 2024
Risposta di Gail Medina, Sales Director, il giorno 11 mar 2024
Dear Duwan, we hope you are doing well.Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We have taken note of your feedback and recommendations on how we can make your next stay at 10 out of 10.We will be taking this into consideration on how we can improve our services to better meet your expectations here at Holiday Inn & Suites Boca Raton - North.We hope to have the chance of hosting you again soon in a much better experience.

8/10 Buono

Eric, Boca Raton

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 2 notti a marzo 2024
Risposta di Gail Medina, Sales Director, il giorno 11 mar 2024
Dear Eric, we hope you are doing well.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works continuously to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

2/10 Terribile

Hazel Lyn

This place Holiday Inn & Suites Boca Raton - North, an IHG Hotel I booked our room at least 1 week prior and the receptionist told us the room we booked was no longer available and there was no King size bed either. The receptionist told me there was only 2 queens size bedroom available to which I accepted it since there is no other choice. And then this is the crazy part she asked me for payment which I already swiped my card before I even realize that I should been already paid for since I booked it online. It was crazy! When we get into our room I told my husband to call the receptionist again and asked for her name. Later on our phone rang in our room and there was another guy a receptionist too that explained of what happened and he said he will refund us since the receptionist was very new and she doesn’t know that much yet. I was relieved at least the receptionist guy made an effort to call and had clarify things out to which I appreciate it. For me I understand we are not perfect and we do make mistakes, but if the client already told that she already booked and already paid for, you should at least call for help before make any decisions at your work especially if you’re a new employee to prevent any problems or escalations. FYI Expedia did nothing wrong here, it was the hotel itself who made the mistake! 😑
Soggiorno di 1 notte a marzo 2024
Risposta di Brandon Philpart, GM, il giorno 8 mar 2024
Greetings, I am sorry you had a negative experience at check-in. We will work with our team to ensure this does not happen to future guests. Thank you for sharing your feedback.

10/10 Eccellente

Richard

Risposta di Brandon Philpart, GM, il giorno 5 mar 2024
Thank you for an AWESOME rating!

4/10 Scarso

Brett

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Brandon Philpart, GM, il giorno 5 mar 2024
Greetings, Thank you for your rating. We'd love to discuss how we could have been better.

2/10 Terribile

Irvin

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The property itself looked really nice but the single staff member i met was simply just disrespectful and rude completely denied my reservation even tho i made it almost a MONTH in advance really amazing place staff made it horrible couldnt even get in.
Soggiorno di 1 notte a febbraio 2024
Risposta di Brandon Philpart, GM, il giorno 5 mar 2024
Greetings, I am very sorry you experienced difficulty at check-in. Please contact the hotel directly and I will be happy to make it right for your.

4/10 Scarso

James

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Remote for tv had no batteries, no soap or shampoo, shower fixtures broke, ants on the sink
Soggiorno di 1 notte a febbraio 2024
Risposta di Brandon Philpart, GM, il giorno 5 mar 2024
Greetings, I am sorry you had a negative experience on property. I have shared your feedback with our team in our continuing efforts to be better today than we were yesterday.

4/10 Scarso

Sarah, Roslindale

Soggiorno di 4 notti a febbraio 2024
Risposta di Gail Medina, Sales Director, il giorno 21 mar 2024
Dear Sarah,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We are looking into the matter to help us enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that this will help us achieve that. We hope to have the opportunity to host you again.

4/10 Scarso

MICHAEL

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
at hotel for 5 days ,on 2 days they did not clean room nor replace towels despite we asking to do such. We were late for a dinner reservation waiting for towels to be delivered to take a shower. rooms are old and need updating.not a place I would repeat .On a positive note woman who worked in restaurant was nice and helpful
Soggiorno di 4 notti a febbraio 2024
Risposta di Brandon Philpart, GM, il giorno 5 mar 2024
Greetings, I am sorry you were unhappy during your stay. I will share your feedback with our housekeeping team in our ongoing efforts to be better today than we were yesterday.

2/10 Terribile

alexandre

Soggiorno di 1 notte a febbraio 2024
Risposta di Gail Medina, Sales Director, il giorno 21 mar 2024
Dear Alexandre, we hope you are doing well.We want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve our services. Your comments have not gone unnoticed, and I want to assure you that we take them very seriously.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.

2/10 Terribile

Lucia

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Servizi
My clienta arrived late as flight was delayed. When they arrived to property the hotel said, the had oversold the hotel and they couldn’t accommodate. They didn’t even offer a solution or help to find another hotel. Very bad experience!! Onsite manager worse.
Soggiorno di 1 notte a febbraio 2024
Risposta di Brandon Philpart, GM, il giorno 5 mar 2024
Greetings, I am very sorry you were unable to stay on property. Please contact me directly at the hotel so we can make it right.

6/10 Soddisfacente

Barbara

Shower broken
Soggiorno di 1 notte a febbraio 2024
Risposta di Brandon Philpart, GM, il giorno 19 feb 2024
Greetings, Thank you for sharing your feedback. We have shared your feedback with our leadership team and will address your concerns immediately.

10/10 Eccellente

Shaya

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
clean and nice.
Soggiorno di 1 notte a febbraio 2024
Risposta di Brandon Philpart, GM, il giorno 15 feb 2024
Greetings, Thank you for an awesome rating. We are happy you enjoyed your stay. We hope to welcome you back soon.

10/10 Eccellente

carolyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Brandon Philpart, GM, il giorno 10 feb 2024
Greetings, Thank you for an AWESOME rating! We hope to see you again next time you're in South Florida.

10/10 Eccellente

eric, cranston

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was great. Nice roomy and comfortable room. The glass in front of the elevators needs to be cleaned but ohterwise good overall
Soggiorno di 1 notte a febbraio 2024
Risposta di Brandon Philpart, GM, il giorno 2 feb 2024
Greetings, Thank you for your rating. We are happy you enjoyed your time with us. We are working on accessing the elevator shaft to clean those windows and I thank you for keeping us honest. We hope to welcome you back soon.

10/10 Eccellente

Anastasia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was beautiful, except our bathroom door creaked unbelievably!
Soggiorno di 1 notte a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 2 feb 2024
Greetings, Thank you for your rating! I will share your feedback with our team and hope to see you again soon.

8/10 Buono

Rob

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Stayed for 2 days did the job
Soggiorno di 1 notte a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 31 gen 2024
Greetings, Thank you for your rating. We appreciate your feedback and hope to welcome you back soon.

10/10 Eccellente

Alan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 1 feb 2024
Greetings, Thank you for your rating. We appreciate you and hope to see you again soon.

10/10 Eccellente

Geisha

Soggiorno di 1 notte a gennaio 2024
Risposta di Gail Medina, Sales Director, il giorno 21 mar 2024
Dear Geisha, we hope you are doing well.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works continuously to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

10/10 Eccellente

Christine, Winston

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Gail Medina, Sales Director, il giorno 30 gen 2024
Dear Christine,We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works tirelessly to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

10/10 Eccellente

Sravan Kumar

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 28 gen 2024
Thank you for an AWESOME rating! We hope to see you again soon.

10/10 Eccellente

Tabatha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great stay and i would definitely stay there again.
Soggiorno di 3 notti a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 28 gen 2024
Thank you for your rating. We truly appreciate your feedback and hope to welcome you back soon.

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property is clean and appears to be recently renovated.
Soggiorno di 1 notte a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 28 gen 2024
Thank you for your feedback. We are happy you enjoyed your stay and the property. We hope you will visit again soon.

10/10 Eccellente

Marco

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Allow pets
Soggiorno di 4 notti a dicembre 2023
Risposta di Brandon Philpart, GM, il giorno 25 gen 2024
Greetings, Thank you for your rating. We are happy you enjoyed your time with us and hope to welcome you back soon.

6/10 Soddisfacente

Lindsey

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 21 gen 2024
Greetings, Thank you for your rating. If you have a moment, please contact me at the hotel so we can discuss how we could've made your stay a 5 out of 5.

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 21 gen 2024
Thank you for your rating! We truly appreciate it. Come back and visit soon.

10/10 Eccellente

David

Soggiorno di 1 notte a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 21 gen 2024
Hi There, Thank you for such an amazing rating! We appreciate you. We hope you return soon.

6/10 Soddisfacente

Bonnie

Non mi è piaciuto: Pulizia
There were no additional sheets or pillows for the pull out couch.
Soggiorno di 1 notte a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 21 gen 2024
Greetings, Thank you for sharing your feedback. Rest assured; I will be following up with the team immediately on this issue. I appreciate your sharing. I wish you safe travels to your next destination.

6/10 Soddisfacente

paul, Lakeland

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Staff was very good. The room had a bad smell. After leaving the door open for about an hour went away. I suspect the AC needs to be replaced. The room was comfortable but a bit dated if you care about such things which I don't
Soggiorno di 3 notti a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 18 gen 2024
Greetings, Thank you for taking the time to share your feedback. I am sorry you experienced an issue with the room, but happy the team provided you with very good service. I will share your feedback with our Maintenance team to address immediately. We hope you will visit again next time you are in the South Florida area.

10/10 Eccellente

Justino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Brandon Philpart, GM, il giorno 12 gen 2024
Thank you for a great rating. We hope to welcome you back soon.

10/10 Eccellente

Nathalya

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Brandon Philpart, GM, il giorno 10 gen 2024
Thank you for your rating. We hope to welcome you back soon.

10/10 Eccellente

Luis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Muy buena experiencia
Soggiorno di 3 notti a dicembre 2023
Risposta di Brandon Philpart, GM, il giorno 10 gen 2024
Thank you for your rating. We look forward to welcoming you back soon.

8/10 Buono

Frank

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was very nice. The room was nice, but it had a problem with water emptying in the sink drain.
Soggiorno di 1 notte a dicembre 2023
Risposta di Brandon Philpart, GM, il giorno 4 gen 2024
Greetings, Thank you for your feedback. I am delighted you had a pleasant experience with the staff. I am sorry you experienced trouble with the sink draining. I will have Maintenance inspect the room and correct the issue for future guests. We wish you safe travels and hope to welcome you back next time you are in the area.

10/10 Eccellente

juan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Brandon Philpart, GM, il giorno 31 gen 2024
Greetings, Thank you for your rating! We appreciate your business and hope to welcome you back soon.