Hotel a Bombay

“Room was clean, walls are NOT sound proof and we could hear all the noise from the pool on the floor below us at 9:45pm.”

“Yes”

“Clean room and polite staff.”

“clean room friendly staff”

“Clean bed and the shower worked….”

“Staff entered my room without permission and without knocking. Just because hotel staff have keys does not mean they can enter a guest’s room whenever they want. Guest privacy should be a top priority for any hotel, and this behavior was completely unacceptable. In addition, I am still trying to receive the $150 USD cash deposit that I paid at check-in. When I went to check out, no staff member was available. I was told that if I wanted my refund, I should leave the key inside the room and wait...

“No complaints!”