Hotel a Brasher Falls

“Clean room and helpful, attentive staff.”

“Very clean. 4 out of our 5 rooms were renovated I’m sure they’re still working on that. Staff very courteous and accommodating. ”

“Yes”

“Clean room and polite staff.”

“The hotel is gorgeous and well maintained. Only problem was no elevator for my disabled husband and no first floor rooms available. That was on me for not double checking that, but we know for next time.”

“We couldn’t stay as it was -8 and the heater wasn’t working. They offered a small space heater but that was not going to be enough for that cold of weather. It forecasted to get to -15 that night. They are also refusing to issue a refund.”

“Clean bed and the shower worked….”

“Staff entered my room without permission and without knocking. Just because hotel staff have keys does not mean they can enter a guest’s room whenever they want. Guest privacy should be a top priority for any hotel, and this behavior was completely unacceptable. In addition, I am still trying to receive the $150 USD cash deposit that I paid at check-in. When I went to check out, no staff member was available. I was told that if I wanted my refund, I should leave the key inside the room and wait...

“L'hotel è molto pulito e la camera era letteralmente enorme! La posizione ottima vicino a tantissimi locali e il parcheggio è sempre disponibile. La colazione per me è stata discreta perché almeno i pancake me li sarei aspettati in un hotel americano. Ad ogni modo lo consiglio per tutti quelli che intendano soggiornare a Potsdam.”

“The so location is beautiful. The door every keypads being programmed to the last 4 of your phone number is very convenient. I liked the heated tile floor in my bathroom and the bed was comfy. Breakfast is very basic, the shades and curtains in my room let in a lot of light and bring near the entryway meant I heard everything. Not what I expect for $200+ for a night.”

“No complaints!”

“clean room friendly staff”

“Breakfast good, casino good”