Dear Ferruccio, Thank you so much for your wonderful feedback about your experience at Villa Victor Louis. We are more than happy to know that you enjoyed your stay with us and that everything was "exceptional". We will be delighted to welcome you back soon.

Dear Mr Vito, Thank you for your return. we regret that you stay was not fully up to your expectation. Usually our host appreciate our establishment for his intimist atmosphere and decoration which keep the authenticity of the 18th century while having all the modern comfort. We hope to have the opportunity to welcome you again in Villa Victor Louis. Best regards, Hélène & Villa Victor Louis’ team.

Thank you for this rates of 80%! maybe next time 100% :)

Nous vous remercions infiniment pour cette superbe note de 100%!

Dear Nancy,Thank you for this pleasant comment!All rooms are meticulously decorated, each with a personal touch, yet all the charming ambiance of the 18th century is conserved .Villa Victor Louis is located in the heart of Bordeaux, making it incredibly convenient to explore the city, just a 10-minute walk away of the Opera House. Our team is indeed well known for its investment and the care given to our guests. We are always happy to help for all questions regarding the city of Bordeaux.Best regards

Dear Hoju,We are sorry to read that your stay at our establishment did not meet your expectations. We strive every day to listen to and accommodate our guests so they can enjoy the tranquility, comfort, and serenity of Villa Victor Louis.During long stays bed sheets are replaced every 3 to 4 days unless asked, to limit our ecological impact ( all information are available at reception or directly in our directory).Regarding breakfast, our buffet selection has a wide variety of choice, we offer a range of sweet and savory options including cereals, bread, pastries, dairy products, cheese and meat, and seasonal fruits locally provided and organic for a majority.Indeed if you looking for an american style breakfast you will be disappointed. Located in France and as french lovers we are eager to respect our values and customs with a hint of creativity nerveless. For future visits, please don't hesitate to communicate any concerns to our staff immediately, so that we can address them promptly like show you how to switch the light on and off.Best regards,

Chere Monique,Nous vous remercions chaleureusement pour votre merveilleux retour !Nous sommes ravies qui vous ayez été sensible au charme de notre jardin secret.Au plaisir de vous accueillir à nouveau pour une expérience exceptionnelle lors de votre prochain séjour à la Villa Victor Louis !Bien à vous,L'équipe de la Villa Victor Louis

Dear Andrew,Thank you for sharing your feedback regarding your recent stay. We are sorry to read that your stay at our establishment did not meet your expectations. We strive every day to listen to and accommodate our guests so they can enjoy the tranquility, comfort, and serenity of Villa Victor Louis.Nevertheless we would like to come back to you regarding your words:-No shower : It is hard to imagine that we have rooms without shower or bathtub. Indeed in the room you have selected, Superior, there is no shower but a bathtub !As you can read on Expedia but you have to read.-No parking: as you can read on Expedia no parking on site is mentioned we indeed have partnership with a nearby parking 7min walk.-VIP do not included systematically Very Impolite People, witch try by all means to have "goodies" by lying and trying to manipulated reception I have heard all your words and despair to rectify what you feel just.As he worst manager , I declare you my number 1 worst liar and guest.Sincerely yours,

Anna, Nous vous remercions pour cette excellente note!Bien à vous,

Dear Amin, We are sorry to read that your stay at our establishment did not meet your expectations. We strive every day to listen to and accommodate our guests so they can enjoy the tranquility, comfort, and serenity of Villa Victor Louis.We hope is wasn't all your trash and food we found on floor of your room that inconvenances you.Kind regards,

Dear Chin,We are sorry to read that your stay at our establishment did not meet your expectations. We strive every day to listen to and accommodate our guests so they can enjoy the tranquility, comfort, and serenity of Villa Victor Louis.It is surprising that the WI-FI logins was not sufficient, if you had approached our reception, we would have been more than happy to assist you in connecting to the Wi-Fi network..Regarding your room booking, you had booked a classic room through Expedia, where you can find detailed information about the room, including its size, in this case, it was 20m². Next time, please don't hesitate to communicate any issues to our staff immediately, and they will do their utmost to address them, and to select a larger room, as a superior or Suite to enjoy a spacious room.Best regards,

Cher Ali,Merci d'avoir pris le temps de nous faire part de vos impressions à la suite de votre séjour, ce fut un plaisir de vous recevoir au sein de notre villa.Nous sommes ravis de découvrir que vous avez été sensible au charme de notre établissement pendant votre séjour.C'est un réel plaisir pour notre équipe de prendre soin de nos hôtes !Nous espérons avoir le plaisir de vous accueillir de nouveau,Bien à vous.L'équipe de la Villa Victor Louis

Dear Rachel K ,Thank you for taking the time to leave us this nice note.We are delighted to see that you enjoyed your stay at the Villa Victor Louis and that you appreciated its period style.I will take care to share your positive comment with the staff.We look forward to welcoming you next time you are in Bordeaux.Kind regards,

Cher Christine,Votre confort et l'atmosphère de la Villa a été au cœur de notre esprit lors de la restauration de ce magnifique bâtiment où se conjugue une décoration XVIIIe avec le confort moderne. Nous sommes heureux de voir que vous avez su l'apprécier. C'est avec plaisir que le personnel vous a accueilli et partagé son carnet d'adresses bordelaises.La taille des chambres diffère en fonction des différentes catégories, peut-être que celle-ci n'était pas adaptée pour vos besoins.Nous espérons vous revoir très bientôt parmi nous à la Villa Victor Louis.Sincèrement,

Dear Gisele, We thank you for taking the time to share your experience at Villa Victor Louis, and for your amazing feedback ! We are happy to see that your stay with us met your expectations ! We hope to have the opportunity to welcome you again ! Best regards,

Cher Jérôme, Nous vous remercions d'avoir pris le temps de nous laissez cette agréable avis! Nous sommes ravis de constater que votre séjour a été à la hauteur de vos attentes. En espérant avoir l'occasion de vous accueillir de nouveau, Bien à vous,

Chère Jérôme, Nous vous remercions d'avoir pris le temps de nous laissez cette agréable note ! Nous sommes ravis de constater que votre séjour a été à la hauteur de vos attentes. En espérant avoir l'occasion de vous accueillir de nouveau, Bien à vous,

Dear Matt, We thank you for taking the time to share your experience at the Villa Victor Louis. The good mark is much appreciated ! Quality of service is a priority for our team. Your kind words will be passed on to everyone (and especially Lorenzo :D) ! We are glad to see that you liked the decors and atmosphere of our villa. Hoping we will have an opportunity to welcome you again ! Best regards,

Dear Fabio, We thank you for taking the time to share your experience at the Villa Victor Louis. We are glad to see that you had a pleasant stay with us ! Hoping we will have an opportunity to welcome you again ! Best regards,

Dear Lay Wee Amy, Thank you very much for your feedback. The reviews we receive are essential to us, as they help us to improve, and therefore to give our guests the best possible experience ! We are delighted to see that your stay with us was "all good" (and maybe did not deserve a 4/10... ?) ! The VIP access grants the guest with a right to be upgraded. However, this upgrade is subject to availability and was not possible on that particular day. We hope to see you again for your next stay in Bordeaux ! Kind regards,

Chère Marie, Nous vous remercions d'avoir pris le temps de partager votre expérience à la Villa Victor Louis ! Nous sommes ravis de constater que vous avez passé un séjour agréable parmi nous ! En espérant pouvoir vous accueillir lors de votre prochaine escapade bordelaise, Bien à vous,

Dear guest, We thank you for taking the time to share your experience at the Villa Victor Louis. Hoping we will have an opportunity to welcome you again, Best regards,

Chère Agnès, Nous vous remercions d'avoir pris le temps de partager votre expérience à la Villa Victor Louis ! Nous sommes ravis de constater que votre séjour parmi vous ait plu ! En espérant pouvoir vous accueillir de nouveau, Bien à vous,

Dear Robert, Your wonderful feedback regarding your recent stay at Villa Victor Louis is certainly very much appreciated. Our establishment attache a great importance to service, comfort and well-being of all our guests. On behalf of the team, we look forward to your return very soon. Best regards,

Cher Serge, Nous vous remercions d'avoir pris le temps de nous donner votre notation suite à votre séjour à la Villa Victor Louis. Nous aurions bien aimé en savoir un peu plus sur votre expérience. En espérant vous revoir bientôt, Bien à vous,

Chère Loredana, Nous vous remercions d'avoir choisi la Villa Victor Louis pour votre nuitée bordelaise. Nous espérons vous revoir parmi nous pour un prochain séjour. Bien à vous,