Esterni

Recensioni per The Langham, Boston

5 out of 5
The Langham, Boston
250 Franklin St, Boston, MA

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 788 su 1000 recensioni" "
Valutazione di 8 - Buono. 156 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 1000 recensioni" "
Valutazione di 4 - Scarso. 13 su 1000 recensioni" "
Valutazione di 2 - Terribile. 4 su 1000 recensioni" "

9,8/10

Pulizia

9,6/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

David, Charlotte

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Jose, the doorman, was great and made you feel very welcome. He greeted us by name every time he saw us.
Soggiorno di 4 notti a maggio 2024

10/10 Eccellente

emily

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Financial area
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Michelle

I love this hotel I wish I could move in and live here.
Soggiorno di 2 notti a maggio 2024

6/10 Soddisfacente

Bonnie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Nice hotel. Lackluster for the price. Nothing special other than location - near downtown crossing, the financial district, the seaport and the north end. Rooms are nice but small, bar is cute but nothing that exciting. Spent half the price at another hotel in the seaport and had a better experience.
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Miriam

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
This was a nice hotel but not as nice as the other Langham hotels. My biggest gripe is that there were no mini-bars in the rooms. You have to pay for everything to be delivered to the room including snacks. The room itself had water but no snacks or fruit or anything. Also, the room had a shower with a very slippery floor. There was no bathtub.
Soggiorno di 2 notti a maggio 2024
Risposta di The Langham, Boston, il giorno 9 mag 2024
Dear Miriam,Thank you for sharing your thoughts about your stay with us. I’m sorry that our room amenities didn’t fully meet your expectations, particularly the absence of a minibar and the slippery shower floor. We took minibars out to offer more personalized dining options, and our front desk is always ready to deliver snacks and drinks to your room upon request.Your feedback is invaluable, and I apologize for any inconvenience caused. We're committed to improving and delivering a more comfortable and personalized experience in the future.Warm regards, Matthew SinghThe Langham, Boston

10/10 Eccellente

Hou-wen, Kaneohe

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Location
Soggiorno di 3 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 9 mag 2024
Dear Hou-wen,Thank you for your feedback! We're pleased to hear that you enjoyed our location, and we hope it added to the convenience and enjoyment of your stay.We look forward to welcoming you back to The Langham, Boston soon.Warm regards, Matthew SinghThe Langham, Boston

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing stay ! Loved it !
Soggiorno di 2 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 9 mag 2024
Dear Maria,Thank you for sharing your enthusiastic feedback! We're thrilled to hear that you had an amazing stay and loved your time with us. Your kind words mean a lot to our team and inspire us to continue delivering exceptional experiences for our guests.We can't wait to welcome you back to The Langham, Boston soon!Warm regards, Matthew SinghThe Langham, Boston

10/10 Eccellente

Helen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel with very friendly staff.
Soggiorno di 2 notti a maggio 2024
Risposta di The Langham, Boston, il giorno 9 mag 2024
Dear Helen,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and found our staff to be very friendly. Your kind words motivate us to continue providing exceptional service to our guests.We look forward to welcoming you back to The Langham, Boston soon.Warm regards, Matthew SinghThe Langham, Boston

10/10 Eccellente

Hanane, Voorhees

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location!
Soggiorno di 2 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 9 mag 2024
Dear Hanane,Thank you for sharing your feedback with us. We're delighted that you enjoyed our location and found it to be excellent! Your positive words inspire us to keep delivering an exceptional experience for our guests.We look forward to welcoming you back to The Langham, Boston soon.Warm regards, Matthew SinghThe Langham, Boston

10/10 Eccellente

steven

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the moment we arrived until we left, all staff were friendly and attentive to every detail. The rooms were luxurious and spacious.
Soggiorno di 3 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 1 mag 2024
Dear Steven,Thank you for sharing your wonderful experience with us! We are thrilled to hear that from the moment you arrived until your departure, our staff's friendly and attentive service enhanced your stay. It's also great to know that you found the rooms luxurious and spacious. Your feedback is incredibly valuable to us and reaffirms our commitment to providing exceptional service and accommodations.We look forward to welcoming you back soon for another memorable stay at The Langham, Boston.Warmest regards,Matthew SinghThe Langham, Boston

10/10 Eccellente

Savannah

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Langham is a delight, pairing vast amenities and beautiful accommodations with outstanding service. 10/10 will stay again.
Soggiorno di 3 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 30 apr 2024
Dear Savannah,Thank you very much for your wonderful feedback and for choosing The Langham for your stay. We are thrilled to hear that you enjoyed our vast amenities, beautiful accommodations, and outstanding service. Receiving a 10/10 from our guests is always our aim, and we are delighted to have met this mark with your experience.We look forward to welcoming you back soon for another delightful stay. Thank you once again for your kind words and for recommending us so highly.Warm regards,Matthew SinghThe Langham, Boston

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
wonderful stay.
Soggiorno di 1 notte a marzo 2024
Risposta di The Langham, Boston, il giorno 30 apr 2024
Dear James,Thank you for your kind words and for choosing our hotel for your stay. We're delighted to hear that you had a wonderful experience with us. Our team is committed to providing a warm and welcoming atmosphere, and it’s great to know we achieved this during your visit. We look forward to the opportunity to welcome you back soon for another enjoyable stay.Warm regards,Matthew SinghThe Langham, Boston

10/10 Eccellente

Saamia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent service and excellent location, wish I could’ve stayed longer than three nights!
Soggiorno di 3 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 24 apr 2024
Dear Saamia,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our excellent service and location. It's always our goal to make every stay memorable, and we're delighted that you wished you could have stayed longer. We look forward to welcoming you back for a future visit where you can enjoy even more time with us.Warm regards,The Langham, Boston Management

8/10 Buono

dina

Soggiorno di 3 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 13 mag 2024
Dear Dina,Thank you for choosing The Langham, Boston for your recent stay and for taking the time to rate us. We are glad to see that we earned a 4/5 from your experience, and we are always striving to enhance our service to ensure our guests have the best possible stay.We would greatly appreciate any specific feedback you could provide on what aspects of your stay could be improved to make it a perfect 5/5. Your insights are invaluable as they help us refine our services and accommodations.We look forward to welcoming you back to The Langham, Boston and hope to exceed your expectations on your next visit.Warm regards,Matthew SinghThe Langham, Boston

10/10 Eccellente

Joanne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i loved my room overlooking the park with gorgeous windows! just lovely.
Soggiorno di 2 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 24 apr 2024
Dear Joanne,Thank you for your delightful review! We are thrilled to hear that you loved your room with its stunning park views and gorgeous windows. It’s our pleasure to provide a setting that adds to the charm of your stay. We look forward to welcoming you back soon for another lovely experience at our hotel.Warm regards,The Langham, Boston Management

10/10 Eccellente

Sylvio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great experiencw
Soggiorno di 4 notti a marzo 2024
Risposta di The Langham, Boston, il giorno 18 apr 2024
Dear Sylvio,Thank you for sharing your experience. We're delighted to hear that you had a great stay with us! We look forward to welcoming you back soon for another wonderful visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Mariana Chavero

Soggiorno di 4 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 10 mag 2024
Dear Mariana,Thank you so much for your five-star rating! We're thrilled to know that your stay at The Langham, Boston met your expectations, and we're grateful for your support. Your feedback inspires us to continue providing exceptional experiences for all our guests.We look forward to welcoming you back soon!Warm regards, Matthew SinghThe Langham, Boston

10/10 Eccellente

Daniel, suffern

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
amazing staff and service, polite, friendly,
Soggiorno di 3 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 17 apr 2024
Dear Daniel,Thank you for sharing your positive experience with us. We are thrilled to hear that you found our staff and service amazing, and that their politeness and friendliness stood out during your stay. It’s our team's goal to ensure every guest feels welcomed and well cared for, and your kind words affirm that we are on the right track. We look forward to the opportunity to host you again and continue to provide the exceptional service you deserve.Warm regards,The Langham, Boston Management

10/10 Eccellente

Subir

Soggiorno di 4 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 9 mag 2024
Dear Subir,Thank you so much for your five-star rating! We're grateful that your stay at The Langham, Boston was worthy of such high praise. Your support motivates us to continue delivering exceptional experiences for all our guests.We look forward to welcoming you back soon!Warm regards, Matthew SinghThe Langham, Boston

10/10 Eccellente

Amira

Soggiorno di 2 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 9 mag 2024
Dear Amira,Thank you for your wonderful five-star rating! Even without additional comments, we're grateful that your stay at The Langham, Boston was worthy of such high praise. Your support encourages us to keep providing exceptional service to our guests.We look forward to welcoming you back soon for another memorable stay.Warm regards, Matthew SinghThe Langham, Boston

10/10 Eccellente

Brianna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di The Langham, Boston, il giorno 16 apr 2024
Dear Brianna,Thank you so much for taking the time to leave a positive review about your experience at The Langham, Boston. We look forward to hosting you once more should you choose to visit our city again.Kind Regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Armand

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing hotel and staff. Grana and The Fed, on property, were excellent. Location couldn’t be better for exploring the city and getting in from and back to Logan.
Soggiorno di 2 notti ad aprile 2024
Risposta di The Langham, Boston, il giorno 15 apr 2024
Dear Armand,Thank you for sharing your wonderful experience with us. We're thrilled to hear that you found our hotel amazing and our staff excellent. It's great to know that Grana and The Fed met your expectations and contributed positively to your stay. We're also delighted that our location served as a convenient base for exploring the city and for your travels to and from Logan. Your kind words are much appreciated, and we look forward to welcoming you back for another exceptional visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Trevor

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great experience all around. Location was perfect and neighborhood felt very safe even late at night. Staff was excellent and the lobby bar was awesome.
Soggiorno di 4 notti a marzo 2024
Risposta di The Langham, Boston, il giorno 5 apr 2024
Dear Trevor,We are thrilled to hear about your great experience with us, from the ideal location and the secure ambiance of the neighborhood to the excellence of our staff and the vibrant atmosphere of our lobby bar. Your commendation serves as a wonderful affirmation of our commitment to providing a safe, welcoming, and enjoyable environment for all our guests. We're delighted that we could contribute to making your stay memorable and look forward to the opportunity to welcome you back for another outstanding visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Diana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property.
Soggiorno di 2 notti a marzo 2024
Risposta di The Langham, Boston, il giorno 1 apr 2024
Dear Diana,I would like to thank you so much for leaving this positive review about your stay with us. It brings us tremendous joy to know that our ambience and the new renovation elevated your stay. I hope that you will keep us in consideration for a future stay if you are ever in the area.Kind Regards,The Langham, Boston Management

10/10 Eccellente

David, New York

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 3 notti a marzo 2024
Risposta di The Langham, Boston, il giorno 25 mar 2024
Dear David,Thank you for your succinct yet powerful feedback! We're thrilled to hear you found your stay to be excellent. Our team is dedicated to ensuring every guest experiences the highest level of satisfaction, and your review is a wonderful affirmation of our efforts. We look forward to welcoming you back for another excellent visit.Kind regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Amol

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di The Langham, Boston, il giorno 26 mar 2024
Dear Amol,Thank you for the 5/5 rating! We're delighted to see that you had a positive experience at our hotel. Your high rating speaks volumes, and we're grateful for your acknowledgment. We strive to ensure every guest has a memorable stay, and it's heartening to know we achieved this with you. We look forward to welcoming you back for another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Freddy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A beautiful hotel with a very good staff. The property underwent a huge remodel recently and the result is excellent. Our room was very nice and clean because our housekeeper was awesome. It’s not a Ritz or Four Seasons but they do charge like them.
Soggiorno di 3 notti a marzo 2024
Risposta di The Langham, Boston, il giorno 20 mar 2024
Dear Freddy,Your discerning words have resonated deeply, akin to a finely-aged vintage uncorked to reveal layers of sublime complexity. At The Langham, we take immense pride in our recent Renaissance - a metamorphosis that has allowed us to emerge resplendent, shedding a brilliant new light on the art of hospitality.While accolades from esteemed institutions are indeed an honor, it is approbation from seasoned travelers such as yourself that truly elevates our spirits. Your acknowledgment that our devoted staff, led by the diligent ambassadors of housekeeping, have upheld the highest standards is music to our ears. For it is their passion that breathes life into our physical splendor.Yet, we remain cognizant that true luxury extends beyond mere opulence. It is a delicate choreography of anticipating desires unvoiced and sculpting experiences that linger in the mind's eye like cherished heirlooms. This is the rarefied craft to which we have devoted our full artistic expression.We are humbled that you have recognized our homage to this higher calling, and eagerly await the next opportunity to compose a masterpiece tailored specifically for your enjoyment.Warmest regards,Michele GrossoManaging DirectorThe Langham, Boston

8/10 Buono

Theresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di The Langham, Boston, il giorno 19 mar 2024
Dear Theresa,Thank you for your positive rating! We're glad to see that you enjoyed your stay with us. While we're pleased with the score, we're always aiming for perfection and would appreciate any feedback you might have on how we can achieve that 5/5 on your next visit. Your satisfaction is our top priority, and we're committed to continuous improvement. We look forward to the opportunity to welcome you back and deliver an even more exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Junqiao

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
perfect service
Soggiorno di 3 notti a marzo 2024
Risposta di The Langham, Boston, il giorno 12 mar 2024
Dear Junqiao,Thank you for your succinct and wonderful feedback! We're delighted to hear you experienced perfect service during your stay with us. Our team is committed to providing exceptional service, and your acknowledgment is truly rewarding. We look forward to welcoming you back for another perfect experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Stephanie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was very clean. Staff was extremely helpful and friendly. I would definitely stay here again.
Soggiorno di 3 notti a dicembre 2023
Risposta di The Langham, Boston, il giorno 5 mar 2024
Dear Stephanie,Thank you for your wonderful review and for giving us a perfect score! We're thrilled to hear that the cleanliness of our hotel and the helpfulness and friendliness of our staff made such a positive impression on you. Your intention to stay with us again is the highest compliment we could receive. We eagerly anticipate your return, ready to welcome you back for another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Melissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di The Langham, Boston, il giorno 5 mar 2024
Dear Melissa,Thank you for awarding us a perfect score! We're honored by your high rating and thrilled to know we've met your expectations with excellence. Your satisfaction is our greatest achievement, and we eagerly look forward to welcoming you back for another outstanding experience.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Ofek

Soggiorno di 2 notti a febbraio 2024
Risposta di The Langham, Boston, il giorno 25 mar 2024
Dear Ofek,Thank you for awarding us a perfect 5/5 review! We're delighted to know you had a positive experience with us. We look forward to welcoming you back to The Langham, Boston, for another exceptional stay.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Shaodong

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staying at the Langham is always homecoming. Love it.
Soggiorno di 3 notti a febbraio 2024
Risposta di The Langham, Boston, il giorno 1 mar 2024
Dear Shaodong,Thank you for sharing your heartfelt sentiments. It's truly gratifying to hear that staying with us at The Langham feels like a homecoming. We strive to create an environment that's not just welcoming but also familiar and cherished, a place where you feel truly at home. Your love for our hotel motivates us to continue providing the warmth and excellence that make your stays memorable. We eagerly await your next return, ready to welcome you back home.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

fangyi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The facility is a bit old. However, the service and staff are superb.
Soggiorno di 3 notti a febbraio 2024
Risposta di The Langham, Boston, il giorno 26 feb 2024
Dear Fangyi,Thank you for your positive review and feedback. We're proud that The Langham, Boston, with its rich history as the former federal reserve bank, offers unique character and charm. We're delighted to hear that our service and staff met your high standards, providing a superb experience. We appreciate your understanding of our building's age as part of its historic appeal and are continually working to blend this heritage with modern comfort. We look forward to welcoming you back soon.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Crystal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di The Langham, Boston, il giorno 26 feb 2024
Dear Crystal,Thank you for your excellent rating! We're thrilled to receive a 5/5 for your overall stay. Your high score speaks volumes, and we're deeply grateful for your support. It was a pleasure to have you with us, and we look forward to welcoming you back for another outstanding experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Farzin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
In the middle of the city with just about anything you need close by
Soggiorno di 1 notte a febbraio 2024
Risposta di The Langham, Boston, il giorno 13 feb 2024
Dear Farzin,Thank you for your positive review. We're glad to hear you enjoyed our central location and the convenience it offers. It's our pleasure to provide a stay that connects you seamlessly with the best of the city. Looking forward to welcoming you back to The Langham, Boston, for another convenient and enjoyable visit.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Brandon

Viaggio di coppia
Great price for great service
Soggiorno di 2 notti a febbraio 2024
Risposta di The Langham, Boston, il giorno 9 feb 2024
Dear Brandon,Thank you for your commendation. We are delighted to hear that you found exceptional value in our service, reflecting the polish, sophistication, and meticulous attention to detail we strive for at The Langham, Boston. Your satisfaction is our highest reward, and we look forward to continuing to provide you with experiences defined by their understated elegance.Kind regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Mathew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect Birthday Weekend......
Soggiorno di 1 notte a febbraio 2024
Risposta di The Langham, Boston, il giorno 7 feb 2024
Dear Mathew,We're delighted your birthday weekend with us was perfect! It was our pleasure to make your celebration memorable. Looking forward to welcoming you back to The Langham, Boston for more unforgettable moments.Warmest regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Tristan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place. Definitely will be back
Soggiorno di 1 notte a gennaio 2024
Risposta di The Langham, Boston, il giorno 7 feb 2024
Dear Tristan,We're thrilled to hear you found our hotel a great place and are looking forward to your return. Thank you for your positive feedback. We can't wait to welcome you back for another exceptional stay at The Langham, Boston.Best wishes,Michele GrossoManaging DirectorThe Langham, Boston

8/10 Buono

Margaret

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s not the Langham Chicago, but it was good. Staff were wonderful.
Soggiorno di 2 notti a dicembre 2023
Risposta di The Langham, Boston, il giorno 6 feb 2024
Dear Margaret,Thank you sincerely for sharing your experience. While we understand the unique charm of The Langham, Chicago holds a special place, we are grateful you found your stay with us to be enjoyable and our staff wonderful. Your kind words are a heartfelt reminder of our commitment to making every guest feel valued and appreciated. We look forward to the opportunity to welcome you back, perhaps to uncover even more aspects of our hotel that will delight you.With warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Julie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di The Langham, Boston, il giorno 29 gen 2024
Dear Julie,Thank you for your positive rating. We're delighted you had a pleasant stay and look forward to welcoming you back soon.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Tam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di The Langham, Boston, il giorno 26 gen 2024
Dear Tam,Thank you for the 5/5 rating. We're delighted you had a wonderful experience and look forward to welcoming you back soon.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Maria

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed over Christmas and it was beautiful. The hotel was nicely decorated, the restaurants at the hotel were excellent. Shout out to the concierge who got us decent dinner options in the city on Christmas eve. The kids loved the pool. It has pool noodles and a hot tub so something for the kids and the parents. Overall a great place to stay.
Soggiorno di 3 notti a dicembre 2023
Risposta di The Langham, Boston, il giorno 26 gen 2024
Dear Maria,Thank you for choosing to spend your Christmas with us and for sharing your wonderful experience. We are delighted to hear that the festive decorations and our restaurants added to the beauty of your holiday. It’s a pleasure to know that our concierge was able to assist in making your Christmas Eve dinner memorable and that the pool, with its amenities for both kids and parents, was a hit with your family.We appreciate your kind words and are thrilled that you found our hotel a great place to stay. We look forward to welcoming you back for another delightful visit, any season of the year.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Carol

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di The Langham, Boston, il giorno 24 gen 2024
Dear Carol,Thank you for your perfect scores and for fancying the service at our hotel. We are delighted that your experience was exceptional and look forward to the privilege of hosting you again.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Anju

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di The Langham, Boston, il giorno 23 gen 2024
Dear Anju,We are thrilled to receive your 5/5 rating. Your high score speaks volumes, and we are truly grateful for your recognition. It’s guests like you who make our commitment to excellence so rewarding. We eagerly await your next visit to provide another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Caroline, Seattle

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di The Langham, Boston, il giorno 23 gen 2024
Dear Caroline,Your 5/5 rating is a beacon of pride for us. It fills us with great joy to know your stay resonated so positively. We eagerly await the opportunity to delight you again on your next visit.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Absolutely phenomenal hotel. Everything was perfectly clean and the staff could not have been more accommodating. They made us feel like their number one priority the entirety of the stay.
Soggiorno di 3 notti a gennaio 2024
Risposta di The Langham, Boston, il giorno 22 gen 2024
Dear Matthew,We are profoundly gratified by your effusive praise of our establishment. The fact that you found everything impeccably clean and our staff's unparalleled accommodation to your needs as absolutely phenomenal, truly resonates with the ethos we uphold. It's our highest endeavor to not merely meet, but transcend guest expectations, creating an ambiance where each esteemed visitor feels like the quintessence of our attention. Your recognition of our commitment to making your stay an exemplary paragon of hospitality is deeply appreciated. We eagerly anticipate the privilege of welcoming you back, ensuring your next visit is imbued with the same, if not heightened, level of meticulous care and exclusive luxury.Warmest regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Bjorn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di The Langham, Boston, il giorno 19 gen 2024
Dear Bjorn,Thrilled to receive your 10/10 rating. Thank you for choosing The Langham, Boston!Best,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Carolyn

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wow!
Mind-blowing! Exceeded our expectations and filled with surprises!
Soggiorno di 3 notti a gennaio 2024
Risposta di The Langham, Boston, il giorno 19 gen 2024
Dear Carolyn,Thank you for the incredible feedback! We're delighted to have exceeded your expectations and look forward to your next visit.Best,Michele GrossoManaging DirectorThe Langham, Boston

10/10 Eccellente

Maria

Soggiorno di 2 notti a gennaio 2024
Risposta di The Langham, Boston, il giorno 11 gen 2024
Dear Maria,Your perfect 10/10 rating is a cherished affirmation of our commitment to excellence. We are genuinely grateful and delighted to have created an experience that resonated so deeply with you. It’s guests like you who inspire us to continually elevate our service, and we eagerly anticipate the joy of welcoming you back for more unforgettable moments.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston