Esterni

Recensioni per Nantasket Beach Resort

3 out of 5
Nantasket Beach Resort
45 Hull Shore Drive, Hull, MA

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 549 su 1002 recensioni" "
Valutazione di 8 - Buono. 240 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 108 su 1002 recensioni" "
Valutazione di 4 - Scarso. 58 su 1002 recensioni" "
Valutazione di 2 - Terribile. 47 su 1002 recensioni" "

8,8/10

Pulizia

8,6/10

Personale e servizio

8,0/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Timothy

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
So close to the ocean. Great breakfast at Salt Water Diner in Hull.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
We're thrilled you enjoyed the proximity to the ocean. Your positive experience means the world to us, and we hope to welcome you back soon for more memorable moments by the sea.

8/10 Buono

Aida

Mi è piaciuto: Pulizia e personale e servizio
Kind dirty bathroom with lots hair shower dirty just not clean rug ants food
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
We're genuinely sorry to hear about your experience. Maintaining cleanliness is a priority, and we'll address these concerns immediately. Your feedback helps us improve, and we're committed to ensuring a more pleasant experience for all our guests.

8/10 Buono

Ted

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
beach walk, indoor pool
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 24 apr 2024
We are glad you enjoyed our indoor pool and location across from the beach. We hope to welcome you back again soon!

10/10 Eccellente

Jeff

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 24 apr 2024
Thank you for sharing your positive rating! We hope to see you again soon!

8/10 Buono

Ted

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
spa was nice
Soggiorno di 6 notti ad aprile 2024
Risposta di Manager , il giorno 24 apr 2024
Thank you for sharing your rating! We hope to welcome you back on your next visit to the area!

2/10 Terribile

Lucas

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Couldn’t get in touch with Front desk for any services
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
We apologize for the inconvenience you experienced trying to reach our front desk during your stay. Your feedback is valuable, and we will take steps to ensure better communication channels for our guests in the future. We appreciate your understanding and hope to have the opportunity to serve you better on your next visit.

10/10 Eccellente

Gina

Soggiorno di 1 notte ad aprile 2024
Risposta di Manager , il giorno 1 mag 2024
Thank you for sharing your positive rating. We hope to welcome you back soon for another enjoyable stay.

10/10 Eccellente

Gretchen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Absolutely wonderful hotel right across the street from the ocean. Loved it.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and the beautiful ocean views. We hope to welcome you back soon for another wonderful experience!

2/10 Terribile

Robyn

Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 24 apr 2024
We regret that you did not enjoy your stay with us. We hope to have the opportunity to regain your trust and deliver a better experience on a future visit.

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 3 apr 2024
Thank you for sharing your rating and we hope to welcome you back again soon!

8/10 Buono

Olin

Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 15 apr 2024
Thank you for your positive rating! We hope we welcome you back again soon!

8/10 Buono

connie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 3 apr 2024
Thank you for sharing your rating and we hope to welcome you back again soon!

10/10 Eccellente

Joyce

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay, parking easy, very clean room, great steak dinner at the restaurant!
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 18 mar 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us. We hope to welcome you back for another fantastic experience soon!

6/10 Soddisfacente

Christine

Viaggio di coppia
While we love the beach, the price to stay at the property with the additional 75 dollar “amenities “ charge was not worth it .
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 18 mar 2024
Thank you for sharing your feedback with us. We appreciate your love for the beach and apologize that our amenities charge did not meet your expectations. We'll certainly take your comments into consideration as we continually strive to improve our offerings and ensure a more enjoyable experience for all our guests.

4/10 Scarso

Robson

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Hi
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 15 mar 2024
We are sorry you were not entirely satisfied with your stay. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 Eccellente

Jacki

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 3 apr 2024
Thank you for your positive rating! We hope to welcome you back for another enjoyable stay in the future.

8/10 Buono

Robert

Clearly…some accountant is involved in cost cutting…. 2nd time in a month. Fireplaces that don’t work..same with elevators, staff not trained, exterior paint on balconies looking tired and in need of repair..soon they will lose resort statud and we’re re-thinking booking a wedding. So sad.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
We appreciate your candid feedback, and we genuinely apologize for the issues you've encountered during your recent visits. We understand your concerns, and rest assured, we take them seriously.Our commitment to providing a quality experience is unwavering, and we assure you that we are actively addressing the challenges you've highlighted. We are working to resolve the fireplace and elevator issues promptly. We are genuinely sorry for any inconvenience caused, and we hope to have the opportunity to regain your trust.

6/10 Soddisfacente

Baozhu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room check in too late
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
We are sorry you were not satisfied with our check in time. We hope to welcome you back for an improved experience in the future.

10/10 Eccellente

Brigitte

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
3e1d3c7c-1680-4b03-829d-2d2680e4a447
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 13 feb 2024
We are glad you enjoyed your stay. Thank you for sharing your rating!

10/10 Eccellente

Mariya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Exactly what I needed for a quick 2 night stay!
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 13 feb 2024
We're delighted to hear that our accommodations were exactly what you needed for your quick two-night stay! Thank you for taking the time to share your positive experience. Should your plans bring you back our way, we look forward to welcoming you again.

10/10 Eccellente

Peter, Ayer

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Thank you for sharing your positive rating. We hope to welcome you back again soon!

6/10 Soddisfacente

Tamara

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 31 gen 2024
Thank you for sharing your rating. We are sorry you were not entirely satisfied with your stay and we hope to welcome you back for a more enjoyable experience in the future.

8/10 Buono

Anthony

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was super friendly and kind. Overall cleanliness was good, and the feel of the hotel in general was nice and updated. Downside was that our room smelt of cigarettes, even though they are supposed to be a smoke free property. & I’m not sure what it was but there was a loud annoying noise running throughout our entire stay, sounded like there were large washer machines going right above our room.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 29 gen 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff super friendly and kind, and that you appreciated the overall cleanliness and updated feel of the hotel.We sincerely apologize for the inconvenience you experienced with the smell of cigarettes in your room and the disruptive noise during your stay. This does not align with our commitment to providing a comfortable and enjoyable experience for our guests. We will investigate the issues raised and take corrective measures to ensure they do not recur.Your input is invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an improved and more pleasant stay in the future.

10/10 Eccellente

Darrin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager , il giorno 23 gen 2024
Thank you for sharing your positive rating! We hope to welcome you back soon!

10/10 Eccellente

Gregory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic resort Fantastic rooms and views incredible staff and service!]👍👍
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Your positive feedback means the world to us. We look forward to welcoming you back for another fantastic stay in the future!

2/10 Terribile

Christine

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager , il giorno 18 gen 2024
We regret that you were not entirely satisfied with your stay. We hope to have the opportunity to welcome you back for an improved experience.

10/10 Eccellente

Fred

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Like how clean and new it was.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Thank you for sharing your kind words! We hope to welcome you back for another enjoyable visit soon!

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, servizi
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 18 gen 2024
Thank you for sharing your positive rating! We appreciate you choosing our hotel for your stay!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
The hotel is beautiful, one of my favorites..The staff are friendly, the beds are super comfy. Convenient to lots of restaurants, the only complaint I would have is the room is not the cleanest I had to use my own lysol wipes to wipe stuff down. Other than that everything else was great..
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 8 gen 2024
Thank you for your kind words and for choosing our hotel as one of your favorites! We're delighted you enjoyed our friendly staff, cozy beds, and convenient location. We apologize for any cleanliness concerns; your feedback is valuable, and we'll address this to ensure a more pristine experience for our guests. We look forward to welcoming you back for an even better stay next time!

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager , il giorno 8 gen 2024
Thank you for sharing your feedback. We appreciate your positive rating!

4/10 Scarso

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
If they ( Resort) invested in the physical property, and put on some more staff, it would be a five star Resort. Alas, they have hired a “ bean counter” who has told upper management he or she will “ draw a line on costs”… penny wise, pound foolish. One of the great locations on the south shore. Elevators broken, restaurant closed on New Years Day, no room service, no one to help with bags…
Soggiorno di 4 notti a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Thank you for sharing your feedback with us. We appreciate your insights and concerns regarding our services and facilities. We hope to welcome you back and provide you with a more seamless stay in the future.

6/10 Soddisfacente

William, Spring Hill

Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
We are sorry you were not entirely satisfied with your stay. We hope to welcome you back for an improved experience in the future.

2/10 Terribile

Camden

Non mi è piaciuto: Personale e servizio
I would like some sort of refund for this stay. I tried to check in twice at the appropriate check in time and the staff was so rude. I let them know we had a wedding to get ready for and was still so rude. I had STILL let them know we would be checking in late and then when we did check in we were marked as a no show and almost didn’t get our room. I want some sort of refund.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 4 gen 2024
I'm really sorry to hear about the trouble you faced during check-in. It's definitely not the experience we aim to provide our guests. We recommend contacting the hotel general manager to discuss these issues further.

10/10 Eccellente

Rita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 1 gen 2024
Thank you for your positive rating. We appreciate you staying with us and hope to see you again soon!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Cute but ehh
We spent 3 nights, we had two rooms. Rooms were weirdly warm considering that it was late December, the AC was definitely not working properly. Mattress cover on one of the beds had a pretty nasty stain and we complained about it twice to no avail although beds were made daily! TV in one room didn’t work. Neither bathroom door locked. Parking is not easy.
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 1 gen 2024
I'm really sorry to hear about the issues you encountered during your stay. Problems with temperature control, bedding, TV functionality, and bathroom locks are certainly not up to our standards. Your feedback is crucial, and I'll ensure these concerns are addressed immediately to enhance our guests' experiences. I apologize for the inconvenience you faced and hope we can make it right for any future stays you might consider with us.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 31 gen 2024
We are glad you enjoyed your stay and we hope to welcome you back again soon!

6/10 Soddisfacente

Sidnei

Mi è piaciuto: Condizioni e dotazioni della struttura
Achei o quarto um pouco frio , pois a lareira tinha um temporizador e de hora em hora tinha que ficar ligando .
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 1 gen 2024
We are sorry the fireplace did not meet your expectations. We appreciate you sharing your thoughts, and we hope to have the opportunity to create a more satisfying experience for you in the future.

10/10 Eccellente

Julia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 1 gen 2024
Thank you for your positive rating! We hope to welcome you back again soon!

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
This place is poorly run now
This has been the worst hotel experience I’ve endured ever!!!! Hearing g vent over my bed sounds like a freight train so it wakes me all during the night .. no solid sleep. Broken phone, no way to call desk so I had to walk to front desk with all questions. Hotel employee came to fix the phone and not knocking, walked into the bedroom unannounced. Wall looks like it has 2 blood stains that are not small.. so so so many issues it’s very disheartening..!
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 1 gen 2024
I'm truly sorry to hear about your disappointing experience. Your comfort and peace of mind are our priorities, and it's disheartening to learn about the issues you faced. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.

6/10 Soddisfacente

Melissa

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice hotel, We have stayed here before and enjoyed it. Unfortunately…Long wait to check in. I prepaid, but was still charged a hundred dollar “deposit” at check in which was completely unexpected and unexplained until I asked. The resort fee was expected but the deposit was not and doesn’t make sense when you have already paid in full. They didn’t know anything about the electric car charging station, and could only provide a page long instruction sheet that required downloading an app and creating an account, which is very time consuming and I really wish they had told us in advance as we were already late and could have done that more easily in advance. The hotel is very nice and the pool and gym are excellent. We really enjoyed the experience except for the check in process so hopefully that will be smoothed out in the future.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 26 dic 2023
Thank you for returning to our hotel, and I apologize for the inconvenience you faced during check-in. Your feedback about the incidental hold, lack of information regarding the electric car charging station, and the delay it caused is valuable. We'll work on streamlining our processes to ensure a smoother experience for our valued guests. We're delighted you enjoyed the facilities and hope to provide an even better stay for you in the future.

8/10 Buono

Lynda

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 26 dic 2023
Thank you for staying with us. We hope to welcome you back for an even better experience in the future!

10/10 Eccellente

Ben

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 26 dic 2023
Thank you for your positive rating! We hope to welcome you back again soon!

6/10 Soddisfacente

Greg

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
We've stayed at this property 10x and this hotel has no system to recognize repeat clients or VIPs. We were there for 2 nights in Dec 23 and didn't get cleaning service, although we asked for it. They offered to provide a credit. Upon checkout, no one had made a notation of the problems or communication. No manager presence was available during the 2 days. Also, upon checkin, staff told us Shoreline restaurant was serving until 10PM. At 9:15, we showed up and restaurant kitchen was closed. So, was most everything else in town. We asked for new pillows that weren't lumpy. We were delivered pillows with no pillow covers by someone who couldn't pronounce the word "pillow". Overall, really disorganized and doesn't seem to be improviing. No one really cares about guests at this place. Avoid.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 26 dic 2023
I'm truly sorry for the numerous disappointments you faced during your recent stay. This lack of recognition for your loyalty, coupled with service issues and miscommunication regarding amenities, is unacceptable. Your feedback is incredibly valuable, and I assure you that this does not align with the level of service we aim to provide. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Eccellente

Amaury

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I had to wait 25 minutes in the lobby. It took more than 40 minutes for them to see the deal from Expedia in their system I hate Hotels.com since it got taken over by Expedia There is no way to reach someone on the phone and the bot sucks. The reward is really not as good: I used to earn 1 night on 10 booked. Now I am getting a couple of $ for each night. I will research for an alternative for 2024
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 19 dic 2023
I'm sorry to hear about your frustrating experience with hotels.com. We hope you enjoyed your stay with us and we apologize for the delay at check in. We hope to welcome you back again soon!

10/10 Eccellente

martin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My stay was nice
Risposta di Manager, il giorno 13 feb 2024
We are glad you enjoyed your stay! We hope to welcome you back again soon!

10/10 Eccellente

Vanessa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Manager, il giorno 13 feb 2024
Thank your for sharing your positive rating! We hope to welcome you back again soon!

4/10 Scarso

duncan

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
no tv, despite 2 service calls.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 11 dic 2023
We apologize for the inconvenience caused by the tv. We hope you will give us another opportunity to provide a more seamless experience. Thank you for your feedback.

8/10 Buono

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is the off season and a holiday week, so things were definitely a little slower everywhere and lots of places in the area were closed. The indoor pool was great, especially since it was chilly and rainy outside. The room had a nice fireplace and the property was really well maintained. Only had a couple of minor hiccups but overall enjoyable.
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 27 nov 2023
Thank you for sharing your experience! Delighted to hear you enjoyed our indoor pool and cozy fireplace during the off-season. We look forward to welcoming you back!

10/10 Eccellente

Christina

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 dic 2023
Thank you for your positive rating! We hope to welcome you back again soon!

10/10 Eccellente

Robert

Viaggio di coppia
I know it’s off season. But the staff needs some training. After calling that I would be late for pre-paid check in, to please allow my GF access to room.(two calls) she still had to call from the desk..no message shared…GF had to call from desk..I was there in 20 minutes to check in. Fireplace doesn’t work..asked for repair..no repair..asked for room change..never occurred to front desk to offer..no call back to move us. Too bad ..we come here three four times a year… RA McCall
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 dic 2023
I'm sorry to hear about your disappointing experience during your recent stay. Your feedback is valuable, and I'll make sure to pass it along to the management for further review and improvement. We truly appreciate your loyalty and hope to regain your trust on your next visit.