Hotel a Breinigsville

“Esta ves la atencion fue realmente”

“Good location, clean facility with helpfull staff. Did have some vehicle and air conditioning noise in room.”

“The hotel is beautiful!! But it’s not well maintained. We found a pair of dirty socks by our bed!! The fridge wasn’t really cold so we went behind it to see if it was plugged in and there dirty cups and napkins behind it. Fridge never really got cold. Also I can’t be 100% positive because I didn’t see them but I’m sure our room had bedbugs. My husband and I do have bites. Again I didn’t see the bugs. All I know is that we had bites after we left.”

“The only issue I had was that the bathroom was so tiny. Anyone with mobility issues may have a problem with it as it is so tight. Luckily my husband was not with me on this trip, as he would have had serious issue using the toilet and shower.”

“The bathroom needs to be updated not the nicest looking bathroom a lot of rust and mildew.. the staff were great very nice and accommodating to everyone..the breakfast wasn’t bad wish they had a ice machine all the ice machines were down and no water included in the breakfast.. outdoor pool was dirty the water was very cloudy a lot of things floating in it we stood for 3 days and used the pool once because it was dirty.”

“Room was poorly lit, I guess because the property is under renovation.”

“Everything was great but I wish I had a closet”

“I did not like the breakfast issue”

“Great place to stay if you’re going to Crystal caverns”

“the staff were friendly, rooms were clean and spacious”

“Okay”

“Upon arrival there was no signage to show the entrance. You just see the hotel. Had to go down some side street and reroute around to find it. The front desk was great when we checked in. Arrive to the room and the moisture was horrible. No way to turn on vent fans. Went to sleep with moist bedding. Received a text that the room would be serviced on the 3rd day. We were only there for 3 days and didn't have enough towels/wash cloths. Sorry I don't reuse those like they want you to. We then came...

“We expected a room with a tub, but the last available room didn’t have one. The room available was very pricey for its size. We decided not to stay. The highlight of our time was interacting with Jenna at the desk, she was extremely kind and very professional. Based on our experience with her we will consider returning on another occasion. We mainly wanted to have one night away, as we live close and our wedding anniversary is this weekend.”

“My only complaint is that i didn’t see the emails with the door code, so when i went there, i knocked on the door and waited a bit - no one was at the property. Then for some reason i checked my email while i was waiting and saw the note with the code. It’s not a big deal, but confusing ”

“The rooms are clean...the pool needs more chairs and more chlorine it was a little slimy...the waiting area needs new sofas asap...but the staff is good and helpful”

“The place was nice ans clean. Everything was perfect”

“The gardens are spectacular, getting better every year.”

“Most comfortable bed and air conditioning worked great during the extreme heat wave we had. Quiet throughout the day and night. Very relaxing.”

“When we got there the elevator was out of service which we were not told about until after we checked in. With 5 prosthetics in my body that was not good. I had also called two weeks in advance asking for a bottom floor room also close to an exit for our dog. The woman who checked us in was also the same woman I had spoken too weeks before (3/times) put us on the 2nd floor opposite side of the building of the doggy area. After begging with her how not happy we were with our accommodations. She...