Vista aerea

Recensioni per Icis Villas

3.5 out of 5
Icis Villas
Brewers Bay, Brewers Bay, Tortola

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 44 su 108 recensioni" "
Valutazione di 8 - Buono. 36 su 108 recensioni" "
Valutazione di 6 - Soddisfacente. 18 su 108 recensioni" "
Valutazione di 4 - Scarso. 7 su 108 recensioni" "
Valutazione di 2 - Terribile. 3 su 108 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Davide, Milano

Relax tra i suoni della natura!

10/10 Eccellente

Barney G.

Mi è piaciuto: Pulizia
Pleasant stay with a local atmosphere
I thoroughly enjoyed staying at Icis Villas. The units were clean and comfortable, and overall the property had a welcoming and local feel. Part of this appeal is due to the friendly interactions with Ms Icis Malone, the proprietress, and her son. As the the stay was in February, the night breeze was cool enough to leave off the air-conditioning. I was able to eat some guavas straight off the tree next to our staircase! The property is far enough away from the capital to ensure peaceful surroundings, but for the same reason a rental car is recommended if you plan to move around the island frequently.
Soggiorno di 1 notte a febbraio 2020

10/10 Eccellente

thomas, Dubai

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
this property is fantastic, everyone should stay a night or two there!
Soggiorno di 1 notte a marzo 2020
Risposta di Management and Staff, il giorno 5 mar 2020
Thank you very much for choosing Icisvillas.

6/10 Soddisfacente

Justin, SLC, UT

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Keeping in mind it is only a couple years since Irma, this place could still use a little love. It has all the makings of an amazing location and ambience, but seems to be lacking any real passion to make it great. The staff was ok, and our room and the pool were relatively clean. There are no other real food options close by and we waited too long for a subpar meal, which was way overpriced. We left too early to "enjoy" the complimentary breakfast. We woke up to NO WATER in our room (and most of the property) and a staff that was clueless as to why and what to do about it. The grounds are beautiful and the infrastructure is there to make it better...just needs quite a bit more effort.
Soggiorno di 1 notte a febbraio 2020
Risposta di Staff, il giorno 25 feb 2020
Your review is noted and I write to address your concerns and comments in which in my opinion is unfair. Early in the morning as you were getting into the Taxi, the staff overheard you telling the Taxi driver that there was no water. The staff went over and inquired from your party about not having any water as you then immediately drove away. After investigating it was revealed that the unusual problem was caused by an upsurge in the power supply that shortened out the connections of the pump. The problem was fixed by our staff within twenty minutes of your departure. Consequently because of the upsurge in the power supply, about two hours later, there was an unusual Island-wide blackout. Concerning that our meals are subpar and overpriced that is hardly the opinion cast by others as you yourself had commented to our waitress that our portions were too high. We here at Icis continue to improve and repair our product that is regarded as one of the best options offered at a good price. Furthermore, with your criticisms, you saw it fit to give us a rating of 3 out of 5.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful place that is very isolated and quiet. Just a very short walk to one of the nicest beaches on Tortola. On days when there are no cruise ships it's one of the most peaceful places I've been.
Soggiorno di 1 notte a febbraio 2020
Risposta di Icis, il giorno 12 feb 2020
Thanks for your review and we will continue to improve our product to further enhance your experience.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was lovely and secluded. It felt like a personal tropical paradise. The property had beautiful mature plantings and a nice pool. On-premise dinner was excellent (remember to reserve your spot ahead of time) and the in-room kitchen was handy for nights you wanted to keep it low key / fend for yourself. The staff was kind and helpful and made us feel welcome. The beach is a quick walk away and has a beach bar for drinks and lunch / snacks. Also loved the resort cats. Having them welcome you back after a trip to the beach made it feel like home.
Soggiorno di 4 notti a gennaio 2020
Risposta di Icis, il giorno 12 feb 2020
Thanks for your review we are pleased that you appreciated our servicesand that you enjoyed the experience of staying at our secluded private estate

10/10 Eccellente

Craig, Ann Arbor, MI

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A very pleasant and relaxing stay in this secluded tropical Paradise. The staff were among the nicest people I've ever met in my life. The plants were gorgeous. Dinner selections are generally just two items but always delicious. For a relaxing, beautiful, secluded getaway I could not more highly recommend.
Soggiorno di 3 notti a dicembre 2019
Risposta di Icis, il giorno 12 feb 2020
Thank you for your review as we continue to recover from the 2017 Hurricane. We are happy that you appreciate and enjoy the experience of nature's little secret.

10/10 Eccellente

Patricia, New York NY

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property is locally owned and run. Miss Agatha cooked us a wonderful dinner when we arrived later in the evening. Couldn't have been more accommodating. We'd stay there again
Soggiorno di 1 notte a dicembre 2019
Risposta di Icis, il giorno 12 feb 2020
Thank you, as providing a comfortable natural and unforgettable experience is what our main goal is, As we look forward to serving you again we are grateful for your appreciation.

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti a giugno 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Even though the property is still under renovations from the hurricanes the staff and management did everything to make our visit comfortable. The food was fabulous! The beach was spectacular and a short walk from the hotel. Thank you all so much!!
Soggiorno di 1 notte a giugno 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
HOSPITALITY in all caps! Everyone was just lovely and fun. Loved the laid back vibe. We left the French doors of our villa open all day with a great view of the pool. Just perfect.
Soggiorno di 3 notti a maggio 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a maggio 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful, peaceful setting. Short walk to the beach, great staff
Soggiorno di 2 notti a maggio 2019

10/10 Eccellente

Roy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best place to stay on Tortola
The room was quiet and comfortable. The people were very friendly. They made us feel right at home. The location was by a beautiful beach great for snorkeling or swimming. For snorkeling check out all parts of the bay. We knew a continental breakfast came with the room but we did not know dinner was available if requested before noon. Dinner was great. The only issue we had was finding the place. Most people take a taxi but we rented a car. There are no street signs on Tortola so we kept asking people for directions. Staying there made is worth being a little lost at first.
Soggiorno di 3 notti a maggio 2019

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tropical getaway
A beautiful tropical getaway. If you want to experience a different view of Tortola, the Villas offers you quiet beauty.
Soggiorno di 2 notti a maggio 2019

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Nixe setting. 45 min from airport. No cell service. WiFi very spotty. Dinner scheduled for 7:30 didnt get served until 9:00. $50 cab to airport.
Soggiorno di 1 notte a maggio 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The grounds are beautiful. The rooms are big and clean. The food was outstanding. We loved the place
Soggiorno di 1 notte ad aprile 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very Peaceful and quiet. The staff are most helpful. Beautiful walk to to the beach. If you want to party and have a variety of amenities, go to Cane Garden Bay. If romantic, peaceful experience, this is the bomb. They are going thru remodel from hurricane. Understanding ahead of time might provide some compassion. They were extremely accommodating.
Soggiorno di 3 notti a marzo 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I don't have anything else to add. The owner and staff were remarkable.
Soggiorno di 2 notti a marzo 2019

10/10 Eccellente

Lynn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed there from the 3/15-3/17/19. Loved the fact that it was away from everything. Across the street from the beach. Staff was friendly and courteous, especially Sandra, very humble and helpful. Only thing was, couldn't access wifi from room, had to go downstairs. Wasn't an issue this time, because I went for rest and relaxation anyway. I would definitely stay there again.
Soggiorno di 2 notti a marzo 2019

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is still recovering from Hurricane Irma, as is the rest of the BVIs. The spacious grounds are full of flowers and fruit plants and staff member Beverly gave me a tour of the gardens. They just refilled the beautiful pool as we were leaving, and charming Brewer's Bay and it's gorgeous beach is a short walk down the road. Our room was pleasant and the AC was quiet and worked well.
Soggiorno di 3 notti a febbraio 2019

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Romantic stay in Brewer's Bay
Icis Villas is a hidden gem in Brewer's Bay. It is very secluded and the immediate area (1 mile) offers very few restaurant options. If you want your own personal beach, this is the place to stay. The rooms are comfortable and clean. I had a very pleasant sleep the night of February 22, 2019. No real breakfast (coffee yes), limited dinner, but the location to me was ideal.
Soggiorno di 1 notte a febbraio 2019

8/10 Buono

sylvia

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The room was comfortable and clean. The staff were very nice. But for the price per night of $200.+ you expect everything to be in working order or else discount the price. Example: Pool not operational; satellite signal not available in the room; A/C not working and not much hot water.
Soggiorno di 1 notte a febbraio 2019

10/10 Eccellente

elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Still rebuilding from Hurricane Irma and only partially open. Our room was lovely, clean, and very comfortable. We were treated like family by the owner and staff. Short walk to the beach at Brewers Bay for good swimming with a funky little beach bar.
Soggiorno di 2 notti a febbraio 2019

10/10 Eccellente

Dawn-Marie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were super friendly, recommendations for restaurants were great, got a room upgrade for no additional cost, easy walking distance to quiet secluded Brewers Bay white sand swimming beach and the local beach bar in Brewer's Bay, and flexible continental breakfast times. I even got a private tour of the gardens and took lots of photos! Lovely, quiet tropical setting. Something special for sure.
Soggiorno di 1 notte a febbraio 2019

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Beautifull bay, good omlette, no functioning pool, good internet in restaurant.
Soggiorno di 4 notti a gennaio 2019

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
staff was excellent. property was nice. however, there was not a restaurant and the property is too far from town. $60 taxi round trip just to get a bite to eat. beach bar is close but no food there either. rent a car if you use this facility.
Soggiorno di 4 notti a gennaio 2019
Risposta di Malcolm, il giorno 29 gen 2019
$60.00 is a bit of a stretch and we do offer a free continental breakfast with paid options of an American breakfast and we do serve dinner. Also the beach bar does serve lunch.

6/10 Soddisfacente

T, Texas

Mi è piaciuto: Pulizia e personale e servizio
Obviously, the whole island is still recovering from the hurricanes of 2017. This property included. This is a beautiful property in a beautiful setting. And if you are a beach person there is a wonderful sandy beach a short walk away down the driveway. The wifi was strong and worked well. So, now the negatives: We stayed on a Friday evening, breakfast wasn't served until 8:15 am Saturday morning. That is not good at all if you desire to eat and leave early. The all-in-one kitchen did not work. The sink functioned, but the fridge and cooktop did not function. I don't care about TV, but for those that do, it didn't work either. The pool was being renovated and was not open for use. Too bad, or we would have used it. The office area was a little difficult to find when we arrived to check-in. A sign would have been nice. All parking is in the grass. Again, a sign to that affect would have been helpful. Our stay was in mid January 2019. I hope they continue to improve the property. The landscape was very nice with lots of tropical foilage. Overall I felt very safe there, but it was a little too pricey for so many things not working.
Soggiorno di 1 notte a gennaio 2019

2/10 Terribile

Viaggiatore verificato

Soggiorno di 1 notte a dicembre 2018
Risposta di Travel, il giorno 29 gen 2019
What is your reason for posting this score?

8/10 Buono

Jon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hidden gem that is Isis Villas.
The Isis Villas in Brewers Bay, Tortola BVI is a real hidden gem. Tucked into a lush valley surrounded by gardens and fruit trees. Family owned and operated the service was stellar. Unfortunately they are still rebuilding from hurricane damage, once that work is complete, it will be a five star stay for sure.
Soggiorno di 1 notte a dicembre 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
May
Icis was/is in a quiet, jungly setting with beautiful plants and nighttime chorus of frogs, etc. Beverly and staff were very helpful and accommodating.

10/10 Eccellente

peter, st. croix

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very secluded and close to a lovely beach
Relaxing, quiet, beautiful. Good food. Polite staff.

4/10 Scarso

BJ, Iowa

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Lack of pride and effective communication
Sad to be unable to get accurate instructions to the property then to have an unclean and ant ridden room. Staff was nice but couldn't effectively communicate.

2/10 Terribile

Michael

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I would not stay here again. Food was below average. Service was on island time. Wifi service did not work properly. Hair dryer in room did not work. Balcony was not usable as it had two inches of rain water sitting. It did not drain. Breakfast was poor. We asked that a cracked coffee pot be replaced. It never was. The bottom line is that they just did not care.

6/10 Soddisfacente

Rob, St. louis

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Out of the way
Way out of the way, but very nice.
Risposta di General Manager, il giorno 19 feb 2017
We are just a ten minute drive from Road Town and twenty minutes tops from the airport and five to ten minutes from other beaches and destinations, as the island is very small which makes it easier and quicker to get around than in other big countries. But yes we are in a exclusive location that puts us a two minutes walk from Brewers bay beach with the comfort of been private as tranquility and service in a pristine and unspoiled environment is what we sell.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Do not book here
Bad area and unpleasant hosts
Risposta di General Manager, il giorno 19 feb 2017
I'm sorry that you did not voice your concerns while you stayed here as we are always open to constructive and fair ideas. As we continue to get very good reviews about our staff been helpful and cordial.

8/10 Buono

Ken

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Outstanding service and attitude.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel close to fantastic beach
Good. But I am forced to write more by the Expedia so you can read Good.

8/10 Buono

Jay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel away from the city. Close to beaches.
I had a great stay at Icis Villas and would love to stay there again.

8/10 Buono

Jens, San Rafael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very pleasant stay, was invited to join staff appreciation bbq. All very friendly Would revisit in a heartbeat

8/10 Buono

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Very helpful staff
Isolated villa in Tortola. Challenging drive from the airport. Malcolm drove out to meet us half way and we followed him in. Our first set of rooms had plumbing issues so we moved that same night. Simple breakfast. The most helpful staff ever!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Charming, spacious and nice staff.
Our room was incredibly charming and spacious. It was a quiet, secluded location with Brewers Bay beach within walking distance and the festive, active Sugar Cane Bay in the next cove (with an adventurous mountain road between). The staff was incredibly kind and welcoming.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Lovely setting, very friendly staff
A very quiet, sleepy escape from the crowds. Icis is tucked into the corner just off of the western side of the bay, a short, flat walk onto the beach. We could spend time on the beach, swim and then return to enjoy the pool. Eat dinner in th restaurant or cook in your room. Kitchen is sparsely furnished but enough to do whatever you need to get the job done. Comfortable temp with fan. Never had to use the ac.

8/10 Buono

Dan, Gothenburg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Personligt o familjärt hotell .
Vi fick ett väldigt fint och personligt mottagande av personalen och ägaren som dessutom bjöd in oss på julmat tillsammans med övriga gäster. Vi fick bra hjälp av Beverly med att hyra bil lokalt. Hotellet ligger avskilt vilket passar oss väl när man vill ta det lugnt. Vi återkommer gärna.

8/10 Buono

J

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful location and fantastic staff. Great for laid back couples but if you're into eating out or partying you'll be taking a 10-15 cab ride every night. Very much enjoyed it.....

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful Staff
The staff was amazing and very accomodating. Hotel is very nice and lush with vegetation. Great beach near by. A little distant from the city. Rental or taxi is a must. This place is great for a serene, relaxing getaway.

10/10 Eccellente

Joseph family, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely setting close to the beach
We had a brilliant time the managment and staff were welcoming and helpful .the pool was a real bonus even though the beach is close nice to have a refreshing dip .also we had some meals at the hotel and they were very nice

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Friendly Staff
Room was very disappointing. A/C in bedroom was good but rest of room very hot. ROOSTERS VERY ANNOYING! Grounds could be beautiful but need alot of attention. Food was below average. Pool needs to be resurfaced and cleaned. Very out of the way and if you do not have a car you are not going anywhere as taxis are expensive.