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Recensioni per Relax Inn Guest House

2 out of 5
Relax Inn Guest House
8 Madeira Pl, Brighton, England

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 11 su 19 recensioni" "
Valutazione di 8 - Buono. 5 su 19 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 19 recensioni" "
Valutazione di 4 - Scarso. 2 su 19 recensioni" "
Valutazione di 2 - Terribile. 0 su 19 recensioni" "

9,0/10

Pulizia

9,8/10

Personale e servizio

10/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Anthony

Mi è piaciuto: Pulizia e personale e servizio
Liked the location. Could do with a lamp in the room
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Kaylea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stay here with amazing. I would highly recommend it. Everyone was super nice and our room was amazing. Super close to the pier
Soggiorno di 1 notte a marzo 2024
Risposta di relax inn guest house, il giorno 1 mag 2024
Hi Kaylea it is great that we met your expectations and you had a good time in Brighton. Thanks a lot for taking time to write your feedback! You are welcome anytime. See you again :)

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very welcoming and friendly when i arrived. The property ticked all the boxes i needed for my stay (for the marathon), room and bathroom were great and very friendly staff, thankyou.
Soggiorno di 2 notti ad aprile 2024
Risposta di relax inn guest house, il giorno 1 mag 2024
Hi Martin it is great to know that we met your expectations and you had a great time for the Marathon. Thanks a lot for taking time to write your feedback! You are welcome anytime. See you again :)

8/10 Buono

Meryem

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a novembre 2023
Risposta di Noemi & Relax Inn Guest House Team, il giorno 17 nov 2023
Thank you for your feedback Meryem,Kind regards

10/10 Eccellente

Jacob

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Prima,goede locatie
Soggiorno di 2 notti a ottobre 2023
Risposta di Relax Inn Guest House Team, il giorno 28 ott 2023
Thank you for your feedback, we are glad you had a good time :) all the best

10/10 Eccellente

Phillip

Soggiorno di 2 notti a ottobre 2023
Risposta di Noemi & Relax Inn Guest House Team, il giorno 25 ott 2023
Thank you for your positive feedback Philip, we are happy you and your wife enjoyed the stay with us. We will be very happy to host both of you in the future. Take care Kind regards

4/10 Scarso

robert

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Woeful room and painfully expensive ! !
Only for the fact that the staff were so helpful and caring.... I was going to ask for a large refund on what i paid, i couldn't request an upgrade because i was in one of the best rooms already, a double with ensuite. On arrival i was excitedly asked did i know the room rate and could i pay immediately £199 per night, i was booked for 2 nights. The room was Woeful, it's the saddest and most tired room i have ever stayed in, small, cramped with what looked a 2nd hand bed from a charity shop, the bedding looked liked it had not been ironed and dressed with a couple of 12" cushions to give it that luxurious feel that in itself was a joke, the tv did not have a signal and just buffered and crackled, the kettle could not be filled with the basin tap because it was a standard kitchen kettle and too big, there wasn't a plug for the wash basin and although there were cup/glass holders over the basin they didn't have any in them ....The shelf was hilarious , it is an off cut of skirting board turned upside down and so badly fitted that everything falls of it ... And finally the towels gave me exfoliation i hadn't expected with 2 of them having holes as big as golf balls in them ! ! I think if i'd been homeless in the middle of January and offered a place here for the night Free, i would have found reasons to complain and then to top it off ...no breakfast ! ! I'm sorry i didn't upload any pics ... But i think i've painted a good picture here. Relax Inn sort it out ! !
Soggiorno di 2 notti ad agosto 2023
Risposta di Relax Inn Guest House Team, il giorno 14 ago 2023
Dear Robert, we are sorry to hear that we did not meet your expectations. Ideally we would prefer if you would of gave us your feedback when you saw us and we asked if you were having a nice stay. We could've made it more comfortable for you. We don't normally have reviews like this but we appreciate your detailed feedback. We will discuss your feedback with our manager. We appreciate taking your time to rate us and will take your review into consideration. About the payment our policy is to pay on arrival. Also you could find all the photos of the room and bathroom in your booking details.Kind regards from the Team

8/10 Buono

Annica

Soggiorno di 1 notte ad agosto 2023
Risposta di Relax Inn Guest House Team, il giorno 14 ago 2023
Dear Annica, we appreciate your feedback thank you for taking the time to rate us. We hope to see you againRegards

10/10 Eccellente

Justine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent - would stay again!
Central to everything.
Soggiorno di 2 notti a luglio 2023
Risposta di Relax Inn Guest House Team, il giorno 31 lug 2023
Thank you for your amazing feedback! It was very nice to meet you all, hope to see you again. Best wishes from the team

8/10 Buono

Per-Erik

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a luglio 2023
Risposta di Relax Inn Guest House Team, il giorno 24 lug 2023
thank you for your feedback. It was lovely hosting you and your family. Kind regards from the team

4/10 Scarso

Terry

Viaggio di coppia
Your marketing stated that breakfast was free, in fact there was no breakfast as they do not cater for it, The reservation was booked with this in mind no reduction in price was offered
Soggiorno di 1 notte a luglio 2023
Risposta di Relax Inn Guest House Team, il giorno 13 lug 2023
Dear guest, as we spoke maybe there was a misunderstanding between the hotels you were staying, from check in to check out we told you that no breakfast was served. Everywhere in your booking there was nothing written. Your review is not fair based on that matter, thanks anyway. Have a nice day!

10/10 Eccellente

Charles

Soggiorno di 2 notti a luglio 2023
Risposta di Relax Inn Guest House Team, il giorno 6 lug 2023
Dear Charles, we appreciate your feedback. We hope to see you again. Best wishes

10/10 Eccellente

Daleep

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
GIN STAY
Room and services were excellent. Shower could have been some what better.
Soggiorno di 2 notti a giugno 2023
Risposta di Relax Inn Guest House Team, il giorno 12 giu 2023
Thank you very much for your lovely feedback. We are very happy to host you again. See you soon. Kind regards

10/10 Eccellente

Abhijit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ocean view room!
Soggiorno di 4 notti a maggio 2023
Risposta di Relax Inn Guest House Team, il giorno 9 giu 2023
Thank you for your feedback, we really appreciate it. We hope to see you again :)