Vista aerea

Recensioni per Hotel Caro

4 out of 5
Hotel Caro
164A Barbu Vacarescu street, 2nd district, Bucharest

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 59 su 140 recensioni" "
Valutazione di 8 - Buono. 49 su 140 recensioni" "
Valutazione di 6 - Soddisfacente. 20 su 140 recensioni" "
Valutazione di 4 - Scarso. 7 su 140 recensioni" "
Valutazione di 2 - Terribile. 5 su 140 recensioni" "

8,4/10

Pulizia

8,2/10

Personale e servizio

8,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

alessandro

Viaggio di gruppo
Non mi è piaciuto: Condizioni e dotazioni della struttura
Sufficiente
Soggiorno di 2 notti ad aprile 2024
Risposta di Caro Team, il giorno 16 apr 2024
Dear Alessandro,We notice that your recent visit to Caro Hotel was ok and we hope to have the opportunity to serve you better in the future.Best Regards,Caro Team.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Old property
Old facility, it needs a renovation I've changed also my room because the hot water didn't work.
Soggiorno di 3 notti a maggio 2022

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Hotel Caro
Good service, confort, my room was quiet, but the hotel is pretty old.
Soggiorno di 2 notti a settembre 2021

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Albergo bellissimo e camera spaziosa l'unico con problema che era caldissima e senza l'aria condizionata era impossibile praticamente soggiornare Purtroppo però tutta la notte era impossibile almeno per noi avere il condizionatore acceso e quindi abbiamo sofferto il caldo Inoltre la stanza al mattino si è presentata molto rumorosa in quanto si udivano rumori che provenivano dall'esterno dalla strada nonché da lavori che si stanno svolgendo nelle vicinanze per il resto rimane comunque un ottimo albergo
Soggiorno di 1 notte ad agosto 2018
Risposta di Alexandra Popescu , il giorno 27 ago 2018
Dear Valued Guest, Thank you for choosing Caro Hotel for spending your time in Bucharest and for reviewing your stay. Your feedback is very useful for us because it helps us to make improvements regarding your future stays. I apologies that you had problems during your stay with the air conditioning. Regarding the noise, for the moment we are in process of renovation same rooms and unfortunatly we cannot control the noise. I hope that next time you will choose again Caro Hotel and give us the chance of changing your previous experience into a better one. Kind regards, Alexandra Popescu Guest Relations Executive

8/10 Buono

Alessandro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
hotel fuori dal centro città ma vicino all'aeroporto ed adatto a viaggi di affari con auto. Ampi spazi all'interno.

8/10 Buono

Sabine

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Die Unterkunft war sehr modern eingerichtet. Das der Fernseher sich im Spiegel versteckt hat, hätte man beschreiben sollen. Im Badezimmer war die Dichtung an der Duschabtrennungstür kaputt, sodass das Wasser bis in den Waschbecken bereich gelaufen ist. Außerdem wies die Dusche sehr starke Kalk flecken auf.
Soggiorno di 3 notti ad aprile 2024
Risposta di Caro Team, il giorno 3 mag 2024
Dear Sabine,Your feedback is valuable to us and we appreciate your keen eye for detail. It is heartening to know that you found our accommodation modern. We try to incorporate elements of surprise like the television hidden in the mirror to enhance our guest's experience.However, it is regrettable to learn about the inconveniences you faced with the bathroom facilities. Ideally, our guests should not have to face any such issues. Our hotel is committed to maintaining the highest standards of cleanliness and hygiene, and we ensure regular checks and maintenance.We appreciate your patience and understanding. Your feedback helps us to strive for continuous improvement and to provide an even better experience for our guests in the future.Warm regards, Caro Team

2/10 Terribile

Ferry

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
After staying at Caro for many years the quality of staff service has deteriorated especially the reception staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di Caro Team, il giorno 29 apr 2024
Dear Ferry,We are deeply saddened to read of your experience and apologize for any inconvenience caused. Caro staff is dedicated to providing exceptional service, and it is disheartening to hear that we fell short of your expectations on this occasion.We are always working to improve our guest experience, and your feedback is invaluable in this process. It's our belief that every guest should be treated with the utmost respect and professionalism.Although we cannot change the past, we truly hope that we will have the opportunity to provide you with a superior experience on your next visit.Best regards,Caro Team

8/10 Buono

Andrea

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a febbraio 2024
Risposta di Caro Team, il giorno 12 feb 2024
Dear Andreea,We're pleased to see your rating of 4 out of 5 for our hotel. It shows us we're on the right track to providing an excellent stay for our guests. We are continuously striving to deliver a memorable experience, and every feedback helps us do just that. We hope to have the opportunity to welcome you back, always aiming for that perfect score.Until we meet again, Caro Team

10/10 Eccellente

Theodosios

Soggiorno di 1 notte a dicembre 2023
Risposta di Caro Team, il giorno 20 dic 2023
Dear Theodosios, We're thrilled to know that you've had an excellent experience with us. Your 10 out of 10 rating truly warms our hearts. It's our constant endeavour to deliver the best, and your feedback is a testament to our efforts. We hope to continue providing you with such satisfying experiences in the future.Best regards,Caro Team

10/10 Eccellente

Caner

Soggiorno di 1 notte a novembre 2023
Risposta di Caro Team, il giorno 20 dic 2023
Dear Caner,Your perfect rating brightens our day! We strive to deliver excellent service and your feedback is a testament to our efforts. We hope to serve you again soon. Best Regards,Caro Team

10/10 Eccellente

Caner

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Caro Team, il giorno 20 dic 2023
Dear CanerYour perfect rating brightens our day! We strive to deliver excellent service and your feedback is a testament to our efforts. We hope to serve you again soon. Best Regards,Caro Team

10/10 Eccellente

Adam

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Caro Team, il giorno 13 nov 2023
Dear Adam,What a pleasure it is to hear such positive feedback! Your perfect score of 10 out of 10 is truly heartening. Our hotel strives to provide our guests with an exceptional experience, and your satisfaction is the measure of our success. We hope to have the opportunity to welcome you back soon at Caro Hotel!Best regards,Caro Team

8/10 Buono

Alejandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Caro Team, il giorno 31 ott 2023
Dear Alejandra,Your feedback is much appreciated. It's wonderful to hear that you had a positive experience at Caro Hotel. We strive to provide an excellent level of service and comfort for our guests. Your rating of 8 out of 10 is a testament to this commitment.We hope to have the opportunity to welcome you back for another enjoyable stay. Best regards,Caro Team

10/10 Eccellente

Sandra

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Last stop before flight home! Beautiful hotel!
Chose hotel for our last night before flying back to the USA. Hotel had everything! Pool, gym, restaurant, bar, and close to airport! Shuttle was available. Parking also.
Outside
Bedroom
Beds
Balcony
Soggiorno di 1 notte a ottobre 2023
Risposta di Caro Team, il giorno 31 ott 2023
Dear Sandra,It is wonderful to hear that you had a memorable stay at Caro Hotel. We are delighted that our amenities, including the pool, gym, restaurant and bar, were up to your expectations. Our proximity to the airport and the availability of a shuttle service is indeed a convenience that our guests value highly.Should your travels bring you back to Bucharest, we would be more than happy to host you again. Safe travels back to the USA.Best regards,Caro Team

6/10 Soddisfacente

Ioannis

Viaggio di lavoro
Mi è piaciuto: Comfort della camera
Soggiorno di 7 notti a ottobre 2023
Risposta di Caro Team, il giorno 24 ott 2023
Dear IoannisYour rating suggests there is room for us to improve. It is our constant endeavour to deliver the best services to all our customers. We are sorry to hear that your experience did not match your expectations. Please accept our sincerest apologies for any inconvenience you may have experienced. While we wish we could rectify the issues you faced, we are unable to do so due to limited information. However, we assure you that your feedback is significant to us and we are committed to using it as an opportunity to learn, grow, and improve.We hope for an opportunity to serve you better in future. Kind regards,Caro Team

10/10 Eccellente

iulian

Viaggio con la famiglia
Mi è piaciuto: Servizi
The room was very clean, smelled fresh, looked like a luxurious place for a good price. The hotel staff was helpful if we need it, that made us to comeback again. The hotel has a good location, giving us access to places around where we need it to go.
Soggiorno di 1 notte a settembre 2023
Risposta di Caro Team, il giorno 26 set 2023
Dear Iulian,Your wonderful feedback has truly made our day! It is delightful to hear that you found a luxurious place and rooms to be clean, fresh. Our team takes pride in ensuring our guests enjoy a comfortable and memorable stay, so your positive comments about our helpful staff are greatly appreciated.We're also pleased to know that our strategic location added to the convenience of your stay, providing easy access to the places you needed to visit. Your kind words serve as a great motivation for our team.We eagerly anticipate your next visit and promise to offer another delightful experience.Best Regards,Caro Team

8/10 Buono

Stella

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ανακαινισμένο δωμάτιο με ωραίο design. Τελειο gym.
-Το κυρίως κρεβατι ήταν ανετο. -Υπηρχε προσβαση σε ενα ανετο και υπερσυγχρονο γυμναστηρίο. -Η καθαριοτητα ηταν καλή, όταν γινοταν. Δηλαδη ειχαμε πει στην πρωινη καθαριστρια να ερθει σε 20 λεπτα, οταν θα φευγαμε απο το δωματιο και τελικα οταν επιστρεψαμε το απογευμα το δωματιο δεν ειχε καθαριστει. Η απογευματινη καθαριστρια ηταν πολυ ευγενικη και ηρθε αμεσως ομως. -Γενικα το προσωπικο ηταν πολυ φιλικο και ευγενικο. -Το δωμάτιο για οικογένεια με τεσσερα ατομα ήταν λιγο μικρο αλλα ηταν πολυ ομορφο και ανακαινισμενο. - Ανετο πάρκινγκ - Αξιοπρεπες πρωινο
Soggiorno di 2 notti ad agosto 2023
Risposta di Caro Team, il giorno 1 set 2023
Dear Stella,Your detailed review is much appreciated. It's heartening to hear that you enjoyed the comfort of the bed and our gym facilities. We're also pleased that you found our staff to be friendly and kind, as we strive to provide exceptional service to all our guests.We apologize for any inconvenience you may have experienced with the cleaning schedule. We'll ensure to make our process more efficient for our guests' convenience. Your feedback about the size of the room and the breakfast is noted. We're glad you found the room beautiful and the parking comfortable. Thank you for choosing to stay at Caro Hotel. We look forward to welcoming you back in the future.Best Regards,Caro Team

8/10 Buono

Edis

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di Caro Team, il giorno 1 ago 2023
Dear Edis,Thank you for taking the time to write about your experience at the Caro Hotel. We appreciate your feedback and we are so glad to hear that you enjoyed your stay overall and gave us an 8 out of 10. We strive to provide the highest quality of service and hospitality to all our guests and we take all feedback into consideration in order for us to continue improving our standards. We are sorry if there was any aspect that did not meet your expectations during this visit, but we hope that you will come back soon and give us another chance. Thank you again for choosing the Caro Hotel!

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Caro Team, il giorno 15 lug 2023
Dear Martin,Thank you for your wonderful feedback and 10 out of 10 rating! We strive to provide a warm and welcoming stay for our guests, and we're glad to hear that we made your experience with us a pleasant one. We pride ourselves in the quality of service we offer at Caro Hotel, and it's great to see that our hard work is appreciated. Thank you again for taking the time to share your experience with us - it's always nice to receive such positive feedback.

8/10 Buono

Ioannis

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Premium rooms are excelent. Regular ones which are not innovated no.
Soggiorno di 4 notti a giugno 2023
Risposta di Caro Team, il giorno 13 giu 2023
Dear Ioannis,Thank you for your feedback regarding our premium and standard rooms. We value your comfortable stay as our priority and are glad to hear that you enjoyed the premium rooms. We are always looking to further improve our guest experience, and we will take your comments into consideration when innovating our standard rooms. Thank you again for taking the time to review us.

10/10 Eccellente

emmanuel

Soggiorno di 2 notti a maggio 2023
Risposta di Caro Team, il giorno 6 giu 2023
Dear Emmanuel,Thank you so much for your positive review! We are thrilled to hear that you had an enjoyable stay with us at the Caro Hotel. It is our goal to provide a top-notch experience and great customer service, and we are glad to know that we achieved that for you. Your feedback is greatly appreciated and it will help us to continue to improve our services. Thank you again for staying with us!

8/10 Buono

Alon

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location, BF and GYM are good. Good service in BF and the restaurant. Room (old part) : need to be renovated.
Soggiorno di 3 notti a maggio 2023
Risposta di Caro Team, il giorno 6 giu 2023
Dear Alon,Thank you for taking the time to review our hotel. We are glad to hear that you appreciated our location, breakfast, and gym facilities. We strive to provide a quality experience for all of our guests, and we apologize that standard room did not meet your expectations. Our goal is always to ensure that your stay at Caro Hotel is comfortable and enjoyable. Thank you again for taking the time to share your experience with us.

10/10 Eccellente

Xing

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a maggio 2023
Risposta di Caro Team, il giorno 9 mag 2023
Dear Xing, Thank you so much for your positive review! We are delighted that you enjoyed our services. At Caro Hotel, we strive to provide all of our guests with a pleasant and memorable experience. We look forward to welcoming you back in the future

10/10 Eccellente

Yun-Liang

Soggiorno di 4 notti ad aprile 2023
Risposta di Caro Team, il giorno 24 apr 2023
Dear Yun-Liang,Thank you so much for your wonderful review of our services! We are delighted to hear that you had such a positive experience with us and enjoyed your stay. It is our goal to provide the highest quality services to all of our guests, and we are glad that you felt it was achieved. Thank you for taking the time to share your feedback - it is greatly appreciated.

6/10 Soddisfacente

Mihai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Blue room isn’t premium
Soggiorno di 2 notti ad aprile 2023
Risposta di Caro Team, il giorno 11 apr 2023
Dear Mihai, Thank you for taking the time to review your experience with us. At Caro Hotel, we recognize that everyone is different and that every traveler expects something different from their stay. That's why we aim to provide our guests with personalized services that meet their individual needs and preferences. For this reason, we made a note for the next stay to allocate the room with a different design than the blue one.We hope you will return in the future so we can have another opportunity to make your stay more enjoyable.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e comfort della camera
Loud music
Very noisy at night, several people/rooms played Louis Music and talked loud
Soggiorno di 2 notti ad aprile 2023
Risposta di Caro Team, il giorno 11 apr 2023
Dear guest, Thank you for taking the time to share your feedback with us. We apologize that you were disturbed by noise coming from other guests during your stay. At Caro Hotel, we strive to ensure our guests have a pleasant and peaceful stay. If you ever return in the future and need more assistance with any disturbances, please do not hesitate to get in contact with our staff so that we can do our best to make your stay more comfortable. Hope to see you again.

10/10 Eccellente

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very high tech and modern. Only 10 minutes walk from the shopping mall and the lovely Nor restaurant. This is the second time we have stayed here and we will return. Lovely hotel
Soggiorno di 1 notte a febbraio 2023
Risposta di Caro Team, il giorno 10 mar 2023
Dear Michelle,Thank you for your kind words! We are delighted to hear that you have enjoyed your stay with us at Caro Hotel twice now and that you plan to return. We strive to create an environment of comfort, and it is wonderful to see that we have achieved this for you. We hope that you will continue to enjoy your visits with us in the future, and thank you for sharing your experience.

10/10 Eccellente

Mehmetali

Soggiorno di 1 notte a febbraio 2023
Risposta di Caro Team, il giorno 10 mar 2023
Dear Mehmetali,We are delighted to hear that you have enjoyed your stay with us at Caro Hotel. We hope that you will continue to enjoy your visits with us in the future, and thank you for sharing your experience.

10/10 Eccellente

Robert

Soggiorno di 1 notte a gennaio 2023

10/10 Eccellente

Alexandru

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2023
Risposta di Caro Team, il giorno 30 gen 2023
Dear Alexandru,Thank you so much for taking the time to share your thoughts with us. We are delighted to hear that you enjoyed your stay with us and found our location and services to be up to your standards. We hope to welcome you back again in the future.Regards.

6/10 Soddisfacente

Stefan

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
We booked for three adults and we've got a sofa in the room suitable for children. Not strong enough and not comfortable. Very disappointed. As well, the parking was paid at the full price, considering the 4 star hotel category, we should get some discount because we stayed in hotel.
Soggiorno di 2 notti a gennaio 2023
Risposta di Caro Team, il giorno 30 gen 2023
Dear Stefan,Thank you for your review, we greatly appreciate the time you have taken to provide us this valuable information and shown us where we need to improve. We regret that the sofa was not as comfortable as we intented it to be and apologize for any disappointment this caused. We hope you will give us the opportunity to turn your experience around.

8/10 Buono

Edward

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2022
Risposta di Caro Team, il giorno 30 gen 2023
Dear Edward, I would like to thank you for your time to share your thoughts on your personal experience at Caro Hotel.We are glad to hear that you enjoyed your stay with us. See you next time!

8/10 Buono

Robert

Soggiorno di 2 notti a novembre 2022

2/10 Terribile

Aurora

Soggiorno di 3 notti a settembre 2022

4/10 Scarso

Cornelia

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Room's airconditionning not working inspite of hot night The room lay very very far from Entrance-receptiom. The room was equipped for one person- towels-soft required pillow- sandals - dressing gown
Soggiorno di 1 notte a settembre 2022

8/10 Buono

Gabriel

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a luglio 2022

10/10 Eccellente

Abigail

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a luglio 2022

2/10 Terribile

Mihai

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Good location, bad hotel.
The Business rooms are old and in a very very bad condition. The bed in very uncomfortable and they offer very cheap and small pillows. The shower cabin is full of mold. The breakfast was good and the staff was kind and friendly.
Soggiorno di 1 notte a luglio 2022

10/10 Eccellente

Andreea

Soggiorno di 3 notti a giugno 2022

8/10 Buono

Tolga

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2022

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
the worst hotel
This is the worst hotel I've ever stayed in. It couldn't be worse.
Soggiorno di 3 notti a marzo 2022
Risposta di Teodor Dolache, il giorno 7 apr 2022
Dear guest, Thank you for taking the time to leave us this review. Please accept our apologies for not being able to offer you a better experience.With your courtesy, we would like to have a detailed conversation about your stay, in order for us to improve our services. Please feel free to contact us anytime at Marketing@carohotel.ro Wish you a wonderful day!

4/10 Scarso

Simona

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel has a great location. It seems there were some renovations done, but the room I had was old and stuffy. The “king” bed were two twin beds stuck together with a mattress topper on. I would suggest to call ahead and request a newly renovated room. I did not use any amenities so I cannot comment on that.
Soggiorno di 1 notte a marzo 2022

10/10 Eccellente

avraham

Soggiorno di 1 notte a febbraio 2022

10/10 Eccellente

Lea

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff from the reception people, starting with Bogdan, and ending with the guys in the restaurant: polite, fast, professional, efficient. We use it every time we are in Bucharest, and in spite of few little issues we are happy every time to be back. Overall great stay - good beds, nice climate equipped rooms, good size bathrooms, clean and airy.
Soggiorno di 2 notti a febbraio 2022

10/10 Eccellente

Roxana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful
I think this is the most beautiful hotel in Bucharest! Very clean, stylish, was one of the best stays in this city.
Soggiorno di 1 notte a dicembre 2021

10/10 Eccellente

Ivan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good place
Great accommodation, it would be great if they would offer free parking too!
Soggiorno di 1 notte a dicembre 2021

10/10 Eccellente

Thomas

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel with good restaurant and health club. Staff friendly and helpful. Good position half way between airport and centre, close to business district.
Soggiorno di 3 notti a ottobre 2021

4/10 Scarso

Leo

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
Second and final visit
This review is specifically for the second stay my girlfriend and I had in Bucharest on our trip to Romania which started and ended in Bucharest both at Hotel Caro. Positives: The various parking lots on site had plenty of spots - easily the biggest plus. The AC and Wifi worked well. Negatives: I listed the booking for 2 people but there were only enough towels provided for 1 person so we had to request more (same problem as our first visit). Initially we only got 1 key card as well (same problem again). Considering you need a key card to activate the lights, thermostat, etc. (annoying set up BTW) it was another inconvenience to have to get a 2nd key card. Now for new issues. We didn't get free parking this visit - minor issue but still annoying. The fridge hadn't been cleaned out from the previous guest which grossed both of us out and made us worry what else hadn't been cleaned which would be an issue in normal times let alone during a pandemic. Finally the woman at the front desk was rude to my girlfriend. My girlfriend speaks both Romanian and English while I only speak English. I told the woman at the front desk my girlfriend speaks for both of us but she was dismissive towards her which bothered me. Overall: This experience was noticeably worse than the one we had at the start of our trip which was only mediocre then. This cemented we won't be back the next time we are in Bucharest.
Soggiorno di 1 notte a settembre 2021

6/10 Soddisfacente

Leo

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Mediocre
This review is specifically for the first stay my girlfriend and I had in Bucharest on our trip to Romania which started and ended in Bucharest both at Hotel Caro. Positives: I was able to check in early like requested. The person working the front desk enabled us to get free parking for most of this stay and the various parking lots on site had plenty of spots - easily the biggest plus. The room and bathroom both looked clean. The AC worked well. Negatives: I listed the booking for 2 people but there were only enough towels provided for 1 person so we had to request more. Initially we only got 1 key card as well. Considering you need a key card to activate the lights, thermostat, etc. (annoying set up BTW) it was another inconvenience to have to get a 2nd key card. The restaurant we ate at on site was also the worst meal we had the entire trip. Overall: The experience was ok but for the price I expected something better. Next time we are in Bucharest we'll try a different hotel.
Soggiorno di 2 notti a settembre 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Однозначно рекомендую!
Чудовий готель в усіх аспектах. Твердо тримає свій рівень! Однозначно рекомендую!
Soggiorno di 1 notte a settembre 2021