Dear Keith, Thank you very much for your kind feedback.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Hotel Management .

Estimado Carlos, Agradecemos sus comentarios después de su reciente visita. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro.Nos complace saber que encontró nuestras instalaciones a la altura y que la calidad que Barceló ofrece ha sido de su agrado. Entendemos su comentario sobre el precio y queremos recordarle que nuestro hotel busca ofrecer un valor excepcional en una ubicación privilegiada con vistas a las pirámides de Giza, además de servicios como Wi-Fi gratuito, piscina climatizada y opciones de restauración variadas para mejorar la estancia de nuestros huéspedes.Lamentamos que su percepción de la ciudad haya impactado su experiencia general. Nos esforzamos por ser un oasis de confort y excelencia para nuestros visitantes en medio de la vibrante ciudad de El Cairo.Nos disculpamos sinceramente si algún aspecto de su estancia no cumplió con sus expectativas y le aseguramos que su bienestar es nuestra prioridad.Esperamos volver a hospedarle en otra ocasión. Cordialmente,Hotel Management.

Estimado Juan,En primer lugar, nos gustaría darle las gracias por dedicar su tiempo en compartir las impresiones sobre su reciente estancia en nuestro hotel. Es sólo a través de opiniones como la suya que somos capaces de mantener y mejorar el servicio que ofrecemos a nuestros clientes.Nos complace saber que nuestro servicio cumplió con sus expectativas en un 60%. Trabajamos constantemente para brindar un servicio de calidad a nuestros huéspedes. Lamentamos que la limpieza de la habitación y las comodidades no hayan sido de su agrado. Nos esforzamos por mantener nuestras instalaciones en óptimas condiciones y tomaremos en cuenta sus comentarios para mejorar en estos aspectos.Nos gustaría resaltar que nuestras habitaciones cuentan con aire acondicionado, Wi-Fi gratuito y una amplia variedad de comodidades para garantizar una estancia cómoda. Además, ofrecemos una gran cantidad de instalaciones y servicios, como restaurantes, bares, spa, piscina y gimnasio, para que nuestros huéspedes disfruten de su tiempo en el hotel.Una vez mas, muchas gracias por elegir nuestro hotel en esta ocasión, esperamos volver a tener la oportunidad de servirla en un próximo futuro. Atentamente,Hotel Management.

Dear Richard,Thank you for your review.We are delighted to hear that you were happy with our hotel facilities and found our staff to be helpful. Your satisfaction with the room cleanliness and service is greatly appreciated.We apologize for any inconvenience caused by the construction site nearby, and we understand that it may have affected the overall atmosphere during your stay. Please rest assured that we continuously strive to provide our guests with a comfortable and enjoyable experience, and we hope that the positive aspects of your stay outweighed this issue.We look forward to welcoming you back. Best regards,Hotel Management.

Beste Johanna,Hartelijk dank voor uw beoordeling!We zijn blij om te horen dat u tevreden was met onze ruime kamers en comfortabele bedden. Het is fijn om te weten dat u vooral genoten heeft van onze taxiservice en dat Sharif een uitstekende chauffeur en gids voor u was. We waarderen uw vriendelijke woorden over zijn professionaliteit en vriendelijkheid, en zullen uw complimenten zeker met hem delen.Hartelijke groeten,Hotel Management.

Dear Katherine,We appreciate that you took the time to share your experience with us.We are delighted to hear that you enjoyed our excellent location, rooftop deck, and the view of the pyramids. It's great to know that our pool, gym, and staff made your stay even more enjoyable. We appreciate your kind words about Marwa's assistance with your airline tickets.We apologize if you found the booking tours office to be overpriced, and we will take your feedback into consideration. We are glad, however, that you had a positive experience with Mohammed as your driver. Please know that we strive to provide the best possible services and experiences for our guests.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Hotel Management.

Dear Katherine,Thank you for your positive feedback.We are delighted to hear that you enjoyed our excellent breakfast, as well as our pool and gym facilities. It's great to know that our convenient location near the pyramids and friendly staff contributed to your pleasant stay.We look forward to welcoming you back on a future occasion.Best regards,Hotel Management.

Dear Emily,Thank you for your positive feedback.We are delighted to hear that you enjoyed our lovely breakfast, nice restaurants, and beautiful pool. Our hotel's location near the Giza pyramids offers a unique experience for our guests, and we are glad you appreciated it.We apologize for the inconvenience caused by the traffic during your transfer from the airport. Cairo can be quite busy at times, but we do offer a transfer service to help make the journey more comfortable. We hope that the rest of your stay was pleasant and that you had the opportunity to explore the many fascinating attractions nearby.We look forward to welcoming you back on a future occasion.Best regards,Hotel Management.

Dear Guest,Thank you for your review.We are glad to hear that you found our staff efficient and courteous, and that your concerns were addressed promptly. Our team always strives to provide excellent service to our guests. We appreciate your feedback regarding the hotel condition and dining options in the area. We are continuously working on improving our facilities to ensure a comfortable stay for our guests. Our hotel offers three on-site restaurants, each specializing in different cuisines, as well as room service for your convenience.We hope to have the opportunity of welcoming you again in the future. Best wishes,Hotel Management.

Dear Howard, Thank you very much for your kind feedback.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.We look forward to welcoming you back for another memorable experience.Best wishes,Hotel Management .

Dear Danielle,Thank you for your positive feedback.We are thrilled that you felt welcomed and supported from the moment you arrived until the moment you departed and will not hesitate to share your compliments with the entire reception team as we know it will encourage us to keep on going the extra mile.We look forward to welcoming you back on a future occasion.Best regards,Hotel Management .

Dear Rosa,Thank you for your positive feedback.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back on a future occasion.Best regards,hotel management

Dear Paul,Thank you for your review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about your dining experience. We understand that meals are an important part of our guests' holidays.However, we regret that you felt our location was not exactly what you were looking for, our team are on hand for any advice on local attractions and directions to where you might like to visit.Our team works hard to ensure that every guest has the best experience possible, so your mention of their courteous service is very rewarding.We look forward to welcoming you back. Best regards,hotel management

Dear Dominic,Thank you for your review.We are sorry if there was a problem with the air-conditioning system and the shower in your room; we would have sent our maintenance team immediately to repair it had we known.We hope to welcome you again in the future. Best regards,Front Office Manager

Kanami様。この度は、Barceló Cairo Pyramidsにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。当ホテルの簡素で清潔な面を、気に入っていただけて大変嬉しく思います。当ホテルは空港から非常に近く空港との間に歩道がございますが、より快適に行き来していただくためには、タクシーやシャトルバスのご利用をお勧めいたします。またのお越しをお待ちしております。Front Office Manager

Dear Nitsa,Thank you for taking the time to review your recent stay at our hotel.We regret that your stay with us fell short of your expectations. Please accept our sincerest apologies for the issues you describe in your review. All rooms reserved for new arrivals are, per standard, double-checked by our head of housekeeping to ensure that everything is functioning and spotless for our guests. Clearly, we were not performing to our usual standard on this occasion and regret not being immediately informed so that we could have intervened to ensure that you could fully enjoy your stay in our hotel. Furthermore, we apologise if your room was not as warm as you would've liked and have considered your comment as we work to ensure the optimum comfort of our guests. On a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find a solution.We hope to see you again in the future. Kind regards,Front Office Manager

Dear Guest,We appreciate that you took the time to share your experience with us.It is a pleasure to know that our spacious rooms met your expectations and that you appreciated the comfort of your bed.However, we are sorry for any inconvenience you may have faced due to the room's temperature and regret that we could not find a more convenient solution. Rest assured that we will address this matter with our maintenance team.We look forward to welcoming you back on a future visit.Kind regards,Front Office Manager

Dear Manuel,Thank you for taking the time to share your feedback.At Barceló, we strive to always deliver high standards and are sorry that on this occasion we didn't meet your expectations. We are fully aware that this is an essential aspect in these current times and can assure you that this is not the standards we uphold. We will be reviewing in detail with our housekeeping department what may have occurred during your stay. We also encourage you on a future occasion to inform our team of any issues or concerns so that we may intervene immediately.Thank you for your insights regarding our buffets, although we regret learning that we weren't able to meet your culinary preferences on this occasion, please rest assured that your comments will be shared with our Chefs to enhance future dining experiences for our guests.We are sorry if you found some wear and tear in your room. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Hotel Management

Estimado Pedro,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Cairo Pyramids para su visita a Giza y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel Barceló Cairo Pyramids. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Hotel Management .

Apreciado Pedro,En primer lugar, nos gustaría darle las gracias por haber elegido nuestro hotel Barceló Cairo Pyramids y por informarnos de sus preocupaciones relativas al tiempo que pasó con nosotros, ya que ello nos da la oportunidad de observar las áreas que pueden tener un pequeño margen de mejora y por ello le estamos muy agradecidos.La limpieza es una de nuestras prioridades principales y lamentamos sinceramente no haber alcanzado sus expectativas así como también las nuestras, por lo que hemos compartido sus comentarios con la persona responsable del departamento para asegurar que la situación descrita no vuelva a ocurrir.Lamentamos que haya podido notar alguna imperfección en la habitación donde se alojó debida al propio uso y al paso que el tiempo pueda ocasionar. Sepa que nuestro personal de Mantenimiento pone especial atención en estos aspectos para que todas nuestras instalaciones se conserven en buen estado a fin de garantizar la comodidad de los huéspedes.Gracias por sus elogios a nuestro equipo, ellos trabajan muy duro todos los días para asegurarse de que nuestros huéspedes se sientan bien atendidos en todo momento. Transmitiremos sus comentarios a todos ellos y estamos seguros de que estarán encantados de saber que sus esfuerzos han sido apreciados.También le agradecemos por señalar nuestra ubicación y la calidad de nuestras instalaciones, cuya variedad garantiza el máximo relax y disfrute de nuestros visitantes.Los desayunos B-likeat representan una alimentación saludable, la cual hoy en día, se ha convertido en una manera de vivir y de viajar mejor. Buscamos ofrecer a los huéspedes una nueva experiencia introduciendo productos locales, naturales, orgánicos, vegetales y de temporada.En Barceló sabemos que las comidas son un aspecto importante de la experiencia vacacional de nuestros huéspedes, es por eso que nuestro equipo de chefs prepara para cada servicio una amplia variedad de delicias para atender a todos los requisitos alimentarios, tratando de complacer a los paladares más exigentes. Por lo tanto, estamos muy contentos de que hayamos podido satisfacer el suyoUna vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Hotel Management .

Dear Lamin, Thank you very much for your kind feedback.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back for another memorable experience.Best wishes,Hotel Management.

Dear Doris,Thank you for taking the time to review your recent stay at our hotel.We regret that you were disappointed with the size of your room and the view it afforded. We do have different room categories available which are all fully described online; rooms with views are usually of a higher category. For future occasions, we would like to propose personalized booking guidance to make sure you reserve the accommodation that best meets your needs and wishes.We hope to have the opportunity of welcoming you for a more memorable stay in future.Kind regards,Hotel Management.

Dear our valuable guest Luis , We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Kind regardsHotel Management

Dear Hao, Thank you very much for your kind feedback.We are delighted that you had such an enjoyable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.Front Office Manager

Apreciada Rosa,Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Cairo Pyramids. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.Siempre es motivo de orgullo saber que hemos sido capaces de brindarle una feliz experiencia y que ha quedado encantada con la calidad de nuestro buffet diario y, cómo no, con la amabilidad de todos los miembros de nuestro equipo humano.Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita muy pronto.Atentamente,Front Office Manager