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Recensioni per Conrad Cairo

5 out of 5
Conrad Cairo
1191 Corniche El Nil, Cairo

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 284 su 590 recensioni" "
Valutazione di 8 - Buono. 173 su 590 recensioni" "
Valutazione di 6 - Soddisfacente. 72 su 590 recensioni" "
Valutazione di 4 - Scarso. 32 su 590 recensioni" "
Valutazione di 2 - Terribile. 29 su 590 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

8,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

maximilian

Accogliente
sopra la media degli hotel al Cairo
Soggiorno di 4 notti a maggio 2018
Risposta di TH, il giorno 3 giu 2018
Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your overall stay with us and sorry for any inconvenience caused or for not meeting your expectations. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. With my kindest regards. Tallal Hendi Guest Experience Manager

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Buona struttura
Hotel fronte Nilo in zona centrale. Buono per viaggio di lavoro.
Risposta di Wolfgang Maier, il giorno 16 mar 2017
Gentile Ospite, la ringrazio per aver condiviso la sua esperienza e sono contento di sapere che l’impegno che adoperiamo nella cura dei dettagli e nell'attenzione al servizio hanno contribuito a rendere indimenticabile il suo soggiorno. Speriamo di rivederla presto al Conrad, Cairo. Cordialmente Wolfang Maier General Manager

8/10 Buono

Valentina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel 4 stelle, belle le camere con vista sul Nilo
Hotel bello, sul Nilo. Camere pulite e spaziose (stile un po' retrò), ottima la colazione e la posizione dell'albergo.
Risposta di General Manager, il giorno 25 feb 2017
Gentile Ospite, la ringrazio per aver condiviso la sua esperienza e sono contento di sapere che l’impegno che adoperiamo nella cura dei dettagli e nell'attenzione al servizio hanno contribuito a rendere indimenticabile il suo soggiorno, e scusa per gli eventuali disagi. Speriamo di rivederla presto al Conrad, Cairo. Cordialmente Wolfang Maier General Manager

8/10 Buono

efrem, bergamo (italia)

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Rapporto qualità doc
Ho passato due giorni e mi sono sentito come a casa dal l'accoglienza del personale alla camera . Lo consiglio
Risposta di MA, il giorno 19 nov 2015
Grazie davvero per i vostri bei commenti su Expedia e per il tempo loro inviando, siamo molto felici che abbiate gradito il vostro soggiorno con noi. Da parte mia. Mohamed Abbas - Operation Manager

10/10 Eccellente

Giotto, Novra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Conrad Hotel - Cairo (5 stelle)
L' Hotel è ottimo sotto tutti i punti di vista, sia come arredamento che come servizi e disponibilità del personale. Ho provato uno solo dei vari ristoranti dislocati nel complessso alberghiero ed ho giudicato ottimi i cibi scelti. A disposizione dei clienti vengono chiamate guide che accompagnano lungo i percorsi proposti. Ottima la profesionalità della guida italiana.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo conrad,forza Egitto
ottima impressione per la sicurezza del complesso anche in questi giorni molto difficili per il paese . Forse un po' care le escursioni comprate in hotel.

10/10 Eccellente

CATERINA, Cosenza

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
HOTEL 5 STELLE DA NON PERDERE
HOTEL PERFETTO - COLAZIONE INTERNAZIONALE - MOLTO PULITO - SOLO ALLA RECEPTION NESSUNO PARLAVA L'ITALIANO... MA CI SIAMO CAPITI CMQ.. GRAZIE

10/10 Eccellente

S&G, Roma - Italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Piacevole soggiorno al Conrad Cairo
Hotel centrale, molto bello, personale gentile e disponibile, colazione ottima, ampia scelta. All'interno dell'hotel una banca aperta 24 ore su 24, così come la SpA e la sala fitness. Unico neo la connessione internet a pagamento e non troppo economica.

10/10 Eccellente

Hossam

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thanks for a wonderful stay, you just need to work on the front desk staff a bit more.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations team, il giorno 1 mag 2024
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey, for the high rating and for the lovely comment. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is beautiful. All rooms and public areas are impeccable.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations team , il giorno 1 mag 2024
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey, for the high rating and for the lovely comment. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

10/10 Eccellente

Abdulla

Mi è piaciuto: Pulizia
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations team, il giorno 27 feb 2024
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

8/10 Buono

Keisha

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel is amazing. Nice and clean but boy the check in staff, the attitude is filthy and have no professionalism. Imagine traveling for over 24hrs and was told I can’t get my room until after 5 hrs of waiting in the lobby.
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relations team, il giorno 9 gen 2024
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey. Kindly be informed that all your comments were shared with the concerned departments for action and improvement. please accept our sincere apologies for any inconvenience caused during your stay. Looking forward to welcoming you and your beloved ones back again.

10/10 Eccellente

Shahwar Muhammad

Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations team, il giorno 2 gen 2024
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

2/10 Terribile

Dhari

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations team, il giorno 2 gen 2024
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey. We were disappointed to learn that your experience during your stay was not pleasant, on behalf of Conrad Cairo, please accept our apologies for any inconvenience caused during your stay as we strive to ensure our guests the best experience during their travel. Hopefully you will allow us to regain your confidence in our service.

4/10 Scarso

Rahul

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Horrible place that should be avoided at all costs
It’s a very badly managed place and the staff is pretty average.Both check in and checkout was slow and people managing it looked like they had no idea what they were doing. Staff at the breakfast place barely spoke English and it was hard top even get eggs cooked off the lady in Charge of the egg station. Guests were noisy in the corridors (probably because of the Casino in the hotel). The gym is in room 706..and it actually is a guest room without the beds. Really a poor place and is to be avoided at all costs.
Soggiorno di 2 notti a dicembre 2023
Risposta di Ahmed Hassanein, il giorno 28 dic 2023
Dear Mr. RahulIt was our pleasure to recently welcome you to the Conrad Cairo and I would like to thank you for your very constructive feedback.We were disappointed to learn that your experience during your stay was not pleasant, on behalf of Conrad Cairo, please accept our apologies for any inconvenience caused during your stay as we strive to ensure our guests the best experience during their travel, your comments were shared with the concerned department and the hotel management for action and improvement.Hopefully you will allow us to regain your confidence in our service.Best RegardsAhmed HassaneinAssistant Front Office managerConrad Cairo

6/10 Soddisfacente

Muzzafar

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Poor customer service & care
1)Door key was not working, went downstairs 2 times to fix it. It took 50 min then it was door itself lock was not working. This is gross. 2) did call in morning at 8:30am to clean room, they said guy coming, no one came and we went out. When came back at 7:30, no cleaning at all. Did call twice on 0 no one one picked phone not call back. I travel worldwide and never saw such a bad service in 4-5 stars hotels like Conrad.
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations team, il giorno 6 dic 2023
It was our pleasure to recently welcome you to the Conrad Cairo and I would like to thank you for your very constructive feedback. We were disappointed to learn that your experience during your stay was not pleasant. On behalf of Conrad Cairo hotel, please accept our apologies for any inconvenience caused during your stay as we strive to ensure our guests the best experience during their travel. Kindly be informed that all your comments were shared with the concerned departments and the hotel management for action and improvement. Hopefully you will allow us to regain your confidence in our service.

10/10 Eccellente

Nurun

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful hotel in the heart of Cairo . They gave us access to VIP lounge because we had to pay extra to extend our stay which was lovely. Staff is so nice and helpful
Risposta di Guest Relations team, il giorno 6 dic 2023
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey, for the high rating, for praising our team members and for the lovely comment. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

4/10 Scarso

waleed

Non mi è piaciuto: Pulizia e personale e servizio
First of all the check in took more than 30 minutes even though i was checking in on 22 floor . The excutive lounge food choice wasn't to the expectation. The room cleaing wasn't good at all .. the balcony seating area was never cleaned during my stay. The key card sensor on the elevator need changing .
Risposta di Guest Relations team, il giorno 13 dic 2023
It was our pleasure to recently welcome you to the Conrad Cairo and I would like to thank you for your very constructive feedback. We were disappointed to learn that your experience during your stay was not pleasant. On behalf of Conrad Cairo hotel, please accept our sincere apologies for any inconvenience caused during your stay as we strive to ensure our guests the best experience during their travel. Kindly be informed that all your comments were shared with the concerned departments and the hotel management for action and improvement. Hopefully you will allow us to regain your confidence in our service.

10/10 Eccellente

Abdulla

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations team , il giorno 12 nov 2023
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

6/10 Soddisfacente

Lincoln

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations team, il giorno 9 nov 2023
I would like to thank you for choosing the Conrad Cairo for your recent stay. However, I was disappointed to see that we appear to have fallen short of delivering our usual high standards of service as you would expect of the Conrad Cairo. As we strive to personalize each and every guest stay experience, I would like to share that we are unable to locate the details around your stay and the corresponding cause for your displeasure. May I request that you kindly make direct contact by email, so that I may be able to investigate further and in turn address the concerns accurate and meaningful customers feedback is what we seek and is an important tool to be able to measure our performance and better align with the expectations of our valuable guests.

10/10 Eccellente

Saud

Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations team, il giorno 9 nov 2023
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

10/10 Eccellente

Sam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations team, il giorno 18 ott 2023
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

10/10 Eccellente

Gerard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a ottobre 2023
Risposta di Guest Relations team, il giorno 17 ott 2023
Warm greetings from Conrad Cairo Hotel. Thank you for your time filling in the survey and for the high rating.We are delighted you had an enjoyable stay with us. Looking forward to welcoming you and your beloved ones back again.

10/10 Eccellente

mohamed

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect location, great view on Nile River The River walk is just in front of the hotel.
Soggiorno di 5 notti a ottobre 2023
Risposta di Guest Relations team, il giorno 10 ott 2023
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey, for the high rating and for the lovely comment. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

10/10 Eccellente

sanya

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
lovely
a convenient location, great restaurants, super nice staff, well maintained hotel I would recommend to anyone wanting a pleasant and safe stay.
Soggiorno di 4 notti a settembre 2023
Risposta di Ahmed Hassanein, il giorno 5 ott 2023
It was our pleasure to recently welcome you to the Conrad Cairo and I would like to thank you for your very constructive feedback.Best RegardsAhmed HassaneinAssistant Front Office managerConrad Cairo

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di ., il giorno 1 ott 2023
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey.Looking forward to welcoming you and your beloved ones back again.

2/10 Terribile

Shekisha

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I made a reservation to ensure that I had a room after a very early flight arrival (5am). I called several times to confirm the late arrival, but no one answered the phones for days prior to my stay. Upon arrival I was told that because I was not there before midnight that my reservation was canceled. I asked for a refund and was told it was possible but that I needed email corporate. I’m still waiting for an email reply a week later.
Soggiorno di 1 notte a settembre 2023
Risposta di ., il giorno 26 set 2023
It was our pleasure to recently welcome you to Conrad Cairo hotel and I would like to thank you for your very constructive feedback. We were disappointed to learn that your experience during your stay was not pleasant. On behalf of Conrad Cairo, please accept our apologies for any inconvenience caused during your stay as we strive to ensure our guests the best experience during their travel.Hopefully you will allow us to regain your confidence in our service.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Beautiful Hotel - Service and checkin nightmare
We stayed one night on August 1, 2023. What a disappointing service experience for a five star hotel. This booking was part of a 5 week trip to six countries. The service received this from the hotel was by far the worst we encountered during our approximately 35 night trip. We understand check in time was 3 PM. We first arrived at the hotel at 1 PM. We fully understood our room would likely not be ready and that was fine. We checked our bags into the concierge service and then went to a restaurant nearby. We were told to return at 3 PM and the room would be ready. We return at 3 PM. We waited approximately 20 minutes in line to speak to somebody at the front desk. By this time it is 3:20 PM so we figured the room would be ready for sure. Once we get to the desk, we found it was not. We were told to wait 10 minutes. 3:30 came and the room was not ready. We were told to wait another 15 minutes. 3:45 came and the room was not ready. We ended up not in the room until 4:40. This is completely unacceptable for a five star hotel. We were especially disappointed because we kept being told to come check back in 10 to 15 minute increments. Even if originally they had of told us not to come back until 430 or 5 PM, we would have been disappointed, but we would not have wasted our day sitting in the lobby waiting. Despite all this, nothing was offered in terms of compensation. Hotel is nice and breakfast was good, but needs better service.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations team, il giorno 6 set 2023
It was our pleasure to recently welcome you to Conrad Cairo hotel and I would like to thank you for your very constructive feedback. We were disappointed to learn that your experience during your stay was not pleasant. Please accept our apologies for any inconvenience caused during your stay as we strive to ensure our guests the best experience during their travel. Kindly be informed that your comments were shared with the concerned department for action and improvement. Hopefully you will allow us to regain your confidence in our service.Looking forward to welcoming you and your beloved ones back again soon.

10/10 Eccellente

Yomi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad agosto 2023
Risposta di Guest Relations team, il giorno 7 set 2023
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us. It is always our pleasure serving customers like you. We are looking forward to your coming stay with us.

10/10 Eccellente

Zaheer

Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Relations team, il giorno 1 set 2023
Warm greetings from Conrad Cairo hotel. Thank you for the high rating. We are delighted you had an enjoyable stay with us. It is always our pleasure serving customers like you. We are looking forward to your coming stay with us.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The rooms and cleanliness were fantastic. Room servicing particularly good. There was a man who came to restock the bar and “take account” who was pushy and a bit rude. The food at Jayda was over cooked and inedible.
Soggiorno di 4 notti ad agosto 2023
Risposta di Ahmed Hassanein, il giorno 25 ago 2023
It was our pleasure to recently welcome you to the Conrad Cairo and I would like to thank you for your very constructive feedback. your comments were shared with the concerned department and the hotel management for action and improvement.Best RegardsAhmed HassaneinAssistant Front Office managerConrad Cairo1191 Corniche el NilCairo, 11221, Egypt

10/10 Eccellente

Ghassan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a wonderful experience and amazing service
Soggiorno di 3 notti a giugno 2023
Risposta di Guest Relations team, il giorno 21 giu 2023
Dear Mr. Ghassan,Warm greetings from Conrad Cairo hotel.Thank you for your time filling in the survey, for the high rating and for the lovely comment.It's always our pleasure to serve customers like you.Waiting forward to welcome you and your beloved ones back again.

10/10 Eccellente

Saif

Soggiorno di 2 notti a giugno 2023
Risposta di Guest Relations team, il giorno 19 giu 2023
Dear Mr. Saif,Warm greeting from Conrad Cairo hotel.Thank you for your time filling in the survey and for the high rating.Waiting forward to welcome you and your beloved ones back again very soon.

8/10 Buono

Nora

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a maggio 2023
Risposta di ., il giorno 31 mag 2023
Dear Ms. Nora,Warm welcome from Conrad Cairo hotel.We are delighted you had an enjoyable stay with us.Looking forward to welcome you and your beloved ones again very soon.

10/10 Eccellente

VICTORIA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were very nice and helpful
Soggiorno di 11 notti a maggio 2023
Risposta di ., il giorno 30 mag 2023
Dear M. Victoria,Warm greetings from Conrad Cairl hotel.Kindly be informed that it is our pleasure to serve customers loke you.Wating forward to welcome you and your beloved ones back again very soon.

2/10 Terribile

Yong Ho

Soggiorno di 2 notti a maggio 2023
Risposta di ., il giorno 25 mag 2023
Dear Sir/ Madam,Warm greetings from Conrad Cairo hotel.Thank you for filling in the online survey.We noticed that recently your good-self scored us a low score in the survey, I will be delighted if you want to share with me your experience and work on improving all our services and products. Please accept our sincere apologies for any inconvenience caused during your stay.Waiting forward to welcome you and your beloved ones back again very soon.

10/10 Eccellente

ROUDA

Soggiorno di 7 notti a maggio 2023
Risposta di Guest Relations team, il giorno 18 mag 2023
Dear Sir/ Madam,Warm greetings from Conrad Cairo hotel.Thank you for filling in the survey and for the high rating.We are delighted you had an enjoyable stay with us.

10/10 Eccellente

a s g

Soggiorno di 3 notti a maggio 2023
Risposta di ., il giorno 9 mag 2023
Dear sir/ Madam,Warm greetings from Conrad Cairo hotel. Thank you for the high rating.We are delighted you had an enjoyable stay with us.Looking forward to welcome you and your beloved ones again very soon.Kind Regards,Guest Relations Team

8/10 Buono

ABDULLAH

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was good but the price was over.
Soggiorno di 2 notti ad aprile 2023
Risposta di ., il giorno 27 apr 2023
Dear Mr. Abdullah,Warm greetings from Conrad Cairo hotel.Thank you for your time filling in the survey and for the high rating.In respect of the comment written regarding the price, kindly be informed that we have our selling strategy according to our product and also according to the other luxury hotels at the same category at Cairo. Still, we as a Conrad are offering the most competitive rate within other luxury hotels located in downtown. Looking forward to welcoming you back again.Looking forward to welcome you back again soon.Kind Regards,Guest Relations Team

10/10 Eccellente

Jose

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2023
Risposta di ., il giorno 27 apr 2023
Dear M. Jose,Warm greetings from Conrad Cairo hotel. Thank you for the high rating.We are delighted you had an enjoyable stay with us.Looking forward to welcome you and your beloved ones again very soon.Kind Regards,Guest Relations Team

10/10 Eccellente

Jose

Soggiorno di 2 notti a marzo 2023
Risposta di ., il giorno 8 mag 2023
Dear M. Jose,Warm greetings from Conrad Cairo hotel.We are so grateful that you had an enjoyable stay with us.Thank you for the high rating.Looking forward to welcoming you back again very soon.

8/10 Buono

Hassan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a febbraio 2023
Risposta di A, il giorno 19 mar 2023
It was our pleasure to recently welcome you to the Conrad Cairo and I would like to thank you for your rating

10/10 Eccellente

Lidia, Newark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, spacious rooms. Breakfast was delicious, lots of options. Staff were friendly and helpful. Would highly recommend.
Soggiorno di 1 notte a febbraio 2023
Risposta di Ahmed H, il giorno 19 mar 2023
It was our pleasure to recently welcome you to the Conrad Cairo and I would like to thank you for your very constructive feedback.

10/10 Eccellente

George

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a wonderful time in Conrad Cairo hotel
Soggiorno di 2 notti a gennaio 2023
Risposta di Ahmed H, il giorno 19 mar 2023
It was our pleasure to recently welcome you to the Conrad Cairo and I would like to thank you for your very constructive feedback.

10/10 Eccellente

Wayne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2023
Risposta di Guest Relations team, il giorno 20 dic 2023
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

4/10 Scarso

HYUNHEE

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 7 notti a dicembre 2022
Risposta di Guest Relations team, il giorno 20 dic 2023
It was our pleasure to recently welcome you to the Conrad Cairo hotel. On behalf of Conrad Cairo hotel, please accept our apologies for any inconvenience caused during your stay as we strive to ensure our guests the best experience during their travel. Hopefully you will allow us to regain your confidence in our service.

10/10 Eccellente

Haitham

Risposta di Guest Relations team, il giorno 20 dic 2023
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.

6/10 Soddisfacente

Amardeep

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Old hotel in need of an uplift
Hotel and room was in a poor state, really in need of a renovation. Service was poor, check-in was curt without even giving direction to the lifts, how the wifi worked etc. The only bright spot was the buffet restaurant staff who really nade sure we were comfortable and had everything we needed. The other issue was the wifi constantly cutting out for up to an hour at a time.
Soggiorno di 4 notti a dicembre 2022

10/10 Eccellente

Corry

Mi è piaciuto: Pulizia, personale e servizio, servizi
Excellent service and beautiful rooms
Soggiorno di 2 notti a novembre 2022

10/10 Eccellente

Ashraf

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a ottobre 2022