The good: the view from the penthouse where we stayed was amazing. The bedrioom and livingroom was very spacious and the closets were plentiful. Wayne, the assistant manager was great.
The not so good: The property was not well kept. The glass around the deck was dirty, there were water stains all around, the panels to the hot tub were barely hanging on and there was bird crap on the balcony. In addition, there are no umbrellas or awnings on the balcony. You couldnt stay out there too long during the day because the sun covered the entire space. The grout in the shower was black instead of white. The floors throughout were dusty and dirty, the bed cover was dirty, and the closets smelled weird. It was as if they didnt known we were coming and i booked this room since August...
The staff and service: Everyone was friendly. The room attendant never changed the bed covering, never provided hand towels and wash cloths, never restocked the glasses and coffee mugs, and definitely never mopped the floor or cleaned the balcony. She graciously washed our clothes, but ruined every pastel item i had. I appreciate the complimentary breakfast, unfortunately it was subpar, so we just went out for breakfast each day.