Dear Kimberly,Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you, especially regarding our accommodations and amenities. We wish you well and hope you'll consider giving us another try someday to change your perceptions.

Dear David,It's disappointing that your time with us failed to please you, and we apologize for not providing you with an outstanding stay. We appreciate your feedback and will use it to help us enhance our guest experience. Regarding your final bill, please know that when reservations are made through third-party sites, taxes and fees are not typically included in the listed rate. If you still have billing concerns, we encourage you to reach out to the site you booked through. Thank you for taking a moment to share your thoughts, and we wish you well.

Dear Tinsley,We sincerely regret to hear that you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will complete an evaluation to determine where we may have fallen short during your stay. Thank you for bringing this to our attention, and please consider returning and giving us another chance to change your perceptions.

There are not enough words to express how sorry we are for your experience. What you have shared is a poor reflection of the values we uphold, and we will use your feedback to take action and return our accommodations to our usual high standards. Thank you for your time, and we wish you well.

Dear Don,Thank you for reaching out and sharing your thoughts. Though we are an older building, we do our best to maintain a high level of comfort. That said, we take your feedback seriously and will use it to make positive changes to our services and property. In the future, we hope you consider giving us another chance to change your perceptions.

Dear Christopher,While we apologize for any disappointment in our amenities, please know that we do not advertise a pool online when booking. Despite this, we'll look into your other comments as soon as possible, and we hope you'll consider joining us again later down the road.

Dear Nagy, We are sorry to hear about any unfortunate odors you may have experienced during your time with us. Our housekeeping team has been notified of your concerns and will be giving your room the attention it deserves as soon as possible. Thank you for taking a moment to reach out, and we hope you will allow us the opportunity to provide you with the top-notch accommodations that we know we are capable of down the line.

Dear Michael, We are sorry to hear that your time with us was less than ideal. Unfortunately, when booking through a third-party site, room assignments are subject to change based on availability. That being said, we apologize for any noise and cleanliness concerns, as well as any aspects of your accommodations that failed to meet your expectations. Our team is dedicated to positive change, so we will be sure to discuss your feedback with the appropriate parties as we continue to improve. Thank you for taking a moment to reach out, and we wish you all the best in your future travels.

Dear Sherry, We appreciate the opportunity to address your concerns. Certain room types can only hold a specific amount of guests, and it is a fire hazard to put more guests in a room than is allowed. While we regret that you weren't fond of this, it is our duty to comply and maintain safe accommodations. Nevertheless, we hope you had a pleasant time in Cartersville, and we wish you happier travels ahead.

Dear Michael, We're sorry to hear your stay with us was not to our usual level of quality. We apologize for any response from our staff that did not meet your expectations and have passed along your feedback so we can better ensure a quality stay for all of our guests. In the future, please consider giving us another chance; we know we have what it takes to impress you.

Thank you for joining us during your time in the area. We're very sorry to hear that we failed to deliver the exceptional stay we're known for. While we are unsure what could have caused the unpleasant odor you mentioned, we will look into it further. This is not the lasting memory we want you to have of us, so we hope to have another opportunity to deliver the stay you expected should you return to the area.

We appreciate your time. We are sorry for any concerns regarding the room. Our team will look into the matter further. Hopefully, your time in the area was lovely and we wish you the best along your way.

Dear Joseph, An excellent stay often starts with a seamless check-in, and we are disheartened that we were unable to provide you with one. On occasion, third-party reservation sites do not sync appropriately with our system, which can cause issues like the one you experienced with your reservation; namely, that it doesn't show up for us. We apologize for any inconvenience in this regard as we have limited control over third-party bookings. In the future, please consider giving us another chance; we have spoken to our team about your experience, and we know we can deliver a fantastic stay should your travels bring you back our way.

Thank you for taking the time to tell us about your experience at the America Best Value Inn Cartersville. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, sandy Patel Front Desk Manager Red Roof Inn - Cartersville

Dear Jesse, We sincerely regret to hear that you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will conduct a full evaluation to determine where we may have fallen short during your stay. Please, forgive us and allow us to offer you more appealing accommodations the next time you're in Cartersville.

Dear Lola, Your concerns are disheartened as this is not something we normally hear from guests. We can assure you that our hotel is often regarded as being in a safe area and we hope that one day we can change your perceptions. Thank you for your time and we wish you the best along your way.

Dear Eric, Ensuring our guests receive excellent service and comfortable accommodations is our goal, and we are disappointed to read we couldn't achieve that for you. Your concerns with possible pests will be raised to our pest control team immediately, as we don't take these issues lightly and want to be positive everything is as it should be. We know we can do better to provide you with a comfortable visit, and we are eager to earn a second chance from you to do so. Until then, travel safely.

Comments from our guests are always welcome, as we consider it the best way to improve our services. Please accept our apologies for the unexpected odor you discovered upon arrival. Our housekeeping staff is always eager to amend such concerns during your stay, but we will have them investigate your room right away. We would love to show you all the ways we've improved when your travels next bring you our way.