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Recensioni per Best Western Lower South End

2.5 out of 5
Best Western Lower South End
242 E Woodlawn Road, Charlotte, NC

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 289 su 1001 recensioni" "
Valutazione di 8 - Buono. 330 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 214 su 1001 recensioni" "
Valutazione di 4 - Scarso. 106 su 1001 recensioni" "
Valutazione di 2 - Terribile. 62 su 1001 recensioni" "

7,6/10

Pulizia

8,0/10

Personale e servizio

7,2/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Maurizio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Esattamente quello che serve
L'asso nella manica di questa struttura è la posizione prossima al servizio di trasporto su rotaia gestito da Lynx che permette di arrivare in centro Charlotte in tempi più che ragionevoli nonostante la distanza. Albergo ad ottimo prezzo con camere ben tenute e una colazione veramente completa. L'unico eventuale difetto è la scelta televisiva ancora visibile con qualità analogica.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo rapporto qualità prezzo.
L'albergo era pulitissimo, lo staff molto gentile e competente e la colazione soddisfacente. Cassandra e lo staff della reception è stato molto gentile ed efficiente. Si trovava vicino al centro cittadino di Charlotte e il treno è comodissimo. Internet funzionava bene. Il personale era disponibile e cordiale. Un po rumoroso il termoventilatore in camera,

8/10 Buono

Ann

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Breakfast was tasty and was kept clean and properly heated. Several different options for eating including some fruit
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Loc

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
I think the hotel itself is really maintained and as well pretty clean for what's around the area but pretty unsafe on the outside, never been to a gas station with armed security. good hotel just unsafe location
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 23 apr 2024
Hello Loc. Thank you for taking the time to give our hotel a 5-star review. We appreciate your business.

10/10 Eccellente

Jayme

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 23 apr 2024
JaymeThank you for taking the time to give our hotel a 5-star review. It has been a pleasure having you in our hotel.

10/10 Eccellente

Jayme

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 23 apr 2024
JaymeThank you for taking the time to give our hotel a 5-star review.

10/10 Eccellente

Chrishounda

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The lady MITCHELL at the front receptionist desk was very respectful and very polite and understanding and helpful.And the design and structure and decoration of the building is beautiful and well cleaned and maintained. I would recommend that someone stay there if they decide to visit. And the hospitality that the staff present is very professional and acceptable.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear Chrishounda I appreciate your recognizing one of our front desk agents for her exceptional customer service. We appreciate your patronage and hope you will stay with us in the future.

10/10 Eccellente

Jayme

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A great place with great staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear Jayme Thank you for taking the time to leave us a 5-star review. We are glad we could provide you with excellent service. Come back again soon.

8/10 Buono

Mark

Mi è piaciuto: Personale e servizio
The place was undergoing renovation. We knew this when we arrived. However, the staff went the extra mile to make our stay enjoyable. After the renovations are completed, we would gladly stay there again.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear MarkWe are very thankful to you for selecting our establishment during your visit and for taking the time to leave us a review. We appreciate your patronage and hope you will stay with us in the future.

4/10 Scarso

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Our flight was canceled and we needed a place to spend the night. This listing appeared to be close to the airport. The hotel did not provide any transportation and it cost us over $20 for a relatively short ride. This hotel should not be listed as close to airport.?
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 5 apr 2024
Hello PeterI'm sorry that we weren't able to accommodate your request of a shuttle. We don't have listed on our website that we offer shuttle service anymore. I'm sorry that it was an inconvenience for you. We try our best to be able to accommodate out guest to the best of our ability. I hope you choose our hotel for your next visit to Charlotte NC

10/10 Eccellente

Joanne

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 4 apr 2024
Hello Joanne Thank you for taking the time to give us a 5-star review. I hope you come back to visit us again on your next trip to Charlotte area.

6/10 Soddisfacente

Jo Claire

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
The staff was great, however I booked the room under confirmation they had shuttle service to and from airport. I called while waiting to take off at airport to arrange for shuttle only to be informed they no longer had this service. At the time of booking earlier in March they did. I had to Uber to hotel, sign on the counter effect 3/22/24 no more shuttle, this was the 26th. They had my ph# & email yet I was not notified. Two Uber trips I had to pay for when they’d confirmed they had shuttle service. Not happy.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Hello JoWe apologize for any inconvenience that terminating the shuttle service has caused you. We try are hardest to reach out to guest and inform them that we had no shuttle service.

10/10 Eccellente

Priyakant

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I enjoyed my stay with my family at this hotel very nice.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Hello PriyakantWe are very thankful to you for selecting our establishment during your visit and for taking the time to leave us a review. We appreciate your patronage and hope you will stay with us in the future.

4/10 Scarso

Janel

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This property bed was hard as wood. The hotel is undergoing renovation. This was not the best experience at a hotel!
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 22 mar 2024
Janel On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Jolanda

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I've never stayed at Best Western before, the staff was friendly and welcoming. I was travelling from the Tampa Bay Area. Special shout out to the Front Desk manager named Tami she went above and beyond for getting me checked in smoothly and found me a great room there.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 22 mar 2024
Dear JolandaWe are very thankful to you for selecting our establishment during your visit and for taking the time to leave us a review. Thank you for the acknowledgment. We appreciate your patronage and hope you will stay with us in the future.

6/10 Soddisfacente

Amerimex

Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Hello AmerimexWe are very thankful to you for selecting our establishment during your visit. From your review we noticed that we have not exceeded your expectations. We offer an unconditional apology. I hope that you will give us the opportunity to make it up to you and stay with us again on your next visit to Charlotte NC.

4/10 Scarso

Ricardo

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura
Construction going on in the hotel that I wasn’t told about until after I already had booked the room. Needed to work from my room, but unable to do so because of all the noise.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 15 mar 2024
Hello Ricardo I do apologize for the inconvenience of the construction from the renovation and any issues that this may have caused you. We have on our website that we are under renovations. I hope that when the renovations are complete that you come back and see us so that you can see the transformation.

6/10 Soddisfacente

Susan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff was warm and welcoming during our stay. It was noisy at night making it hard to sleep. Beds and pillows were uncomfortable. I know they are doing much needed updates. While walking to dinner we saw a large group having an altercation.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 15 mar 2024
Thank you for taking time to write a review. I do apologize for the inconvenience of the noise at our hotel during your stay. Next time please report any issues to the front desk. I hope to see you back again soon.

2/10 Terribile

Heidi

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First room had used soap left at sink. Garbage can in room had a takeout container left in it. Carpet had a big hole in it. Electrical outlet was hanging off wall. View out window was of a dumpster. Got moved to another room. Still had view of dumpster. Had a shower and 6-7” of water filled the tub while water was running. Hair coated the tub as it was slowly draining. Hair backed up from drain and coated the sides. There was a ring around the tub and it did not appear to have been cleaned prior to our use. At 9:30pm had customers trying to get into our room as they were given our room as well. Terrifying experience when awoken to hear someone trying to enter our room.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager , il giorno 12 mar 2024
Hello HeidiWe have received and responded to the same review from the other party you were with. On behalf of our entire team, I would like to apologize for any inconvenience that you encountered during your stay. We are striving to improve our hotel and hope that after our full renovation is completed that you will come back and stay with us.

8/10 Buono

David

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 20 feb 2024
DavidThank you for taking the time to rate our hotel. We appreciate the positive feedback. We hope to see you again soon.

10/10 Eccellente

Rebecca, Sneads Ferry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a blast
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager , il giorno 11 feb 2024
Rebecca Thank you for taking the time to rate our hotel. I’m glad you had such a great experience and we hope to see you back soon.

4/10 Scarso

Kaleb

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Shower did not work beds were extremely hard just not a good experience
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 10 feb 2024
Dear KalebOn behalf of our entire team, I would like to apologize for not exceeding your expectations in your accommodation of your room. My staff and I are taking steps to prevent this situation from occurring again in the future. We appreciate your patronage and hope you will stay with us at the Best Western LOSO the next time you are in Charlotte NC. I can assure you we will do everything we can to make your stay a comfortable and happy one.

6/10 Soddisfacente

Natalie

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
When I arrived, the water was out until 6pm because the boiler was being replaced. There was a bug in the bathroom, the TV was a little glitchy, and I could smell weed from the hallway in the AM without even opening my door. But, the bed was clean, I felt safe, and the staff were nice and friendly.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 3 feb 2024
Hello NatalieI do apologize about any inconvenience that you experience at our hotel. We appreciate you taking the time to leave a comment. We are striving to improve our hotel and will be going through a full renovation that will be completed by early summer 2024. Your feedback and input is valuable to us and we appreciate it. I'm glad you felt safe and the kinds words you spoke about the staff. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

8/10 Buono

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel under renovations.
So they have started the interior remodel of the Best Western Lower South End Hotel and the construction noise can get loud during the day. Also, when I checked in on Tuesday afternoon I was informed the City of Charlotte had shut the water off to the property due to a main water line break on Old Pineville Road which runs along the side of the hotel. The staff at checkin informed me the water would be back on around 6:00pm however it was well after midnight before the water was turned back on.
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 2 feb 2024
Hello SteveThank you for taken the time out to rate our hotel. We do apologize about the water being off. It was out of our control and we understand the frustration. We were informed by the city that the water would be back on by 6pm and we apologize that it took the city longer than expected timeframe. I hope you decide to stay again with us after the renovation. We will love to have you back.

10/10 Eccellente

Andre

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 30 gen 2024
Hello AndreWe appreciate you taking the time to rate our hotel. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

6/10 Soddisfacente

Mike

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Queens University visit
The staff were very nice and helpful, but the hotel was not in great shape. I didn’t expect to have renovations being done on a daily basis and there were a lack of amenities. For a cheap place to stay it was OK.
Soggiorno di 4 notti a gennaio 2024
Risposta di General Manager, il giorno 30 gen 2024
Hello MikeOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.  We are striving to improve our hotel and will be going through a full renovation that will be completed by early summer of 2024. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 21 gen 2024
Hello Brian Thank you for taking the time to rate our hotel. I'm glad you enjoyed your stay and please come back again!

8/10 Buono

Joelle

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 10 gen 2024
Hello JoelleWe appreciate you taking the time to rate our hotel. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 30 dic 2023
Hello Steve Thank you very much for taken the time to rate our hotel. We really appreciate the feedback and we are pleased that you enjoyed your stay. Please visit us again in the near future. Our renovations will be complete by spring of this year. Thank you again!

2/10 Terribile

Willie

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cockroach next to the bed and very old old shower head. You pay for what you get.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 22 dic 2023
Hello WillieOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Eccellente

Amanda

Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 3 gen 2024
Dear AmandaWe appreciate you taking the time to rate our hotel. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

4/10 Scarso

Jose

Non mi è piaciuto: Condizioni e dotazioni della struttura
The. Elevate is broken the ice machine is broken the coffee machine is in the bathroom the container for ice is in the bathroom 😳😳😤
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 14 dic 2023
Hello JoseOn behalf of our entire team, I would like to apologize for not exceeding your expectations and the issue with the elevator and coffee maker. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terribile

Kevin

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Worst place ever in many ways
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 13 dic 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. General Manager

10/10 Eccellente

Jeanette

Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear JeanetteI’m glad you had such a great experience at our hotel. We appreciate you taking the time to rate our hotel. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

8/10 Buono

Dorothy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy to find. Very friendly front desk manager.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear DorothyI’m glad you had such a great experience at our hotel with our front desk. We appreciate you taking the time to leave a comment. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

6/10 Soddisfacente

Benjamin

Non mi è piaciuto: Condizioni e dotazioni della struttura
Honests game
I was in town for a Hornets basketball game. easy access with the lightrail station across the street. It is a very dated building , and in need of an overdue remodel. I will consider a future visit.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear BenjaminI’m glad our hotel was very convenient for you during your visit to Charlotte for the Hornets basketball game. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. We appreciate you taking the time to leave a comment. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

4/10 Scarso

Kelci

Viaggio di gruppo
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Could’ve been better
Negatives- Nasty stained and ripped carpet. Bugs in bathroom. Sink took forever to drain just from washing your hands and even longer when brushing your teeth, no water pressure in the shower and you have to hold the knob on the toilet the whole time in order to get the toilet to flush. Key card constantly unlinks making it where you cannot get into the hotel or your room but it is a quick fix at the front desk. On a positive note- Having the refrigerator and a microwave is a nice perk for leftovers and the ice machine being right down the hall.
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear KelciI do apologize about any inconvenience that you experience at our hotel. We appreciate you taking the time to leave a comment. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. Your feedback and input is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

6/10 Soddisfacente

John

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Well, if you need a place..cheap…
Dated property that has had multiple “refreshes” consisting of another coat of paint. Not sure what was more enjoyable- being accosted by vagrants and homeless anytime you walked out the front door or the fact that the property was warmed to the surface of the sun without the heater on. The staff was great, the breakfast was mediocre, and the bathtub looked like a crime scene. But for an overnight, it sufficed.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear John I do apologize about any inconvenience that you experience at our hotel. We appreciate you taking the time to leave a comment. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. Your feedback and input is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

8/10 Buono

Rambo

Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear RamboWe appreciate you taking the time to rate our hotel. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

10/10 Eccellente

Kim

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 18 dic 2023
Hello KimWe appreciate you taking the time to rate our hotel. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

6/10 Soddisfacente

Lenny

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The lady at check in was very helpful. Beds seemed clean. Close to where we need to go. Needs updated. The shower head was weird and curtain was too little and flooded the floors. The walls must be paper thin. We were woke up by other rooms talking and showering. Breakfast area not very organized. Street across from property was very sketchy. Overall good price.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear LennyI do apologize about any inconvenience that you experience at our hotel. We appreciate you taking the time to leave a comment. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. Your feedback and input is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

4/10 Scarso

Yolanda

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Location good. Bed was hard. Sleep was not good
Soggiorno di 2 notti a novembre 2023
Risposta di Paul , il giorno 23 nov 2023
Sorry for the inconvenience. We are in process of renovation of entire property. Renovation will be done by may 2024. Hope you will find better experience next time

6/10 Soddisfacente

Armon

Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 23 nov 2023
We sincerely apologize for the deficiency of your recent stay. We hope you will stay with us again after our renovations are complete in Spring 2024

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear Steve I’m glad you had such a great experience at our hotel. We appreciate you taking the time to rate our hotel. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

2/10 Terribile

Juan

Soggiorno di 1 notte a novembre 2023
Risposta di Paul, il giorno 17 nov 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Eccellente

Verenice

Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear VereniceI’m glad you had such a great experience at our hotel. We appreciate you taking the time to rate our hotel. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

10/10 Eccellente

Johnnie Lee

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Room was clean. Receptionist was friendly!!!
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 13 nov 2023
Thank you for taking the time to share your experience! We look forward to you staying with us again when you're back in the area!

10/10 Eccellente

Esther

It’s a nice and safe place. My 20 years old daughter stayed there alone for two nights for an interview.
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 13 nov 2023
Thanks for the review! We hope to have you stay with us in the future!

10/10 Eccellente

Bonnee

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best Western
very nice….plan on returning to the area and will most definitely stay at this hotel.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 16 nov 2023
Thank you for taking the time to leave a review! We are so pleased to see you had a great stay and look forward to you staying with us again when you're in the Charlotte area.

10/10 Eccellente

Tinell

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My stay here was amazing, i felt like i was at home and surrounded by family. I do recommend this hotel to everyone i know
Risposta di General Manager, il giorno 16 nov 2023
Thank you for taking the time to leave a review, and for the kind words! We are so pleased to see you had a great stay and look forward to you staying with us again when you're in the Charlotte area.