MarcusThank you for your review!

DaphneThank you for your review!

KristieThank you for your review!

Dear Robert, thank you so much for the awesome review of 5 out of 5 for our hotel. I will let the staff know of your comments. Positive feedback is always appreciated. We hope to see you again in the future.

Dear David, thank you for reviewing our hotel. It seems we could do better. We hope you will give us the opportunity to redeem ourselves the next time you are in the area.

Dear David, thank you for reviewing our hotel. I apologize for the lack of stirrer sticks in the condiment packs for the coffee and you not being able to watch the Atlanta Braves games. We are currently waiting on closets to be delivered, but we do have temporary racks at the front desk to hang clothes on in the rooms. Please let the front desk know if you need anything while you are here, so we can provide a better guest experience for you. We hope to see you again the next time you are in the area.

Thank You for your review!

Thank You for your review!

Dear Timothy, thank you for taking the time to review your stay at our hotel. I am happy you found it new and clean and that our staff was very helpful. We look forward to seeing you again the next time you are in the area.

Dear James, thank you for writing a review or your recent stay at our hotel. I apologize for the inconvenience you experienced due to the hotel being renovated. We are nearing completion and hope you will come back to stay with us again, so we may show you how great our hospitality can be!

Dear Russell, thank you for taking the time to review your recent stay at our hotel. It seems we can do better! We hope you will give us the chance to redeem ourselves the next time you are in the area.

Dear Susan, Thank you for your awesome rating of 5 out of 5 for your recent stay at our hotel! I am very happy our renovations did not disturb you and you had a great stay. It is always nice to hear positive feedback as it encourages us to keep providing the best hospitality we can to our guests. We look forward to seeing you again the next time you are in the area.

Dear Richard, thank you for rating our hotel 5 out of 5! We are happy everything was good for you and hope to see you again the next time you are in the area.

Dear Mark, thank you for taking the time to review our hotel. It looks like we can do better and hope you will give us the chance to do so the next time you are in the area.

Thanks for your positive feedback. We hope to see you in the future!

Thanks for you your 5 out of 5 review. We hope to see you in the future!

Thank You for your review. The Incidental Policy is clearly stated on Expedia and it's affiliate booking sites. Please read all disclosers and polices of the hotel before booking so that you aren't surprised upon arrival. Additionally the 75 Incidental Hold is only an Authorization - NOT a permanent charge.

Dear Omar, thank you for taking the time to rate our hotel a 10 out of 10!! It is always a pleasure to receive positive feedback from our guests! We look forward to seeing you again in the near future.

Dear Shannon, thank you for taking the time to review our hotel. We hope to see you again the next time you are in the area.

Dear William, thank you for your review of our hotel. We hope you will consider us again the next time you are in the area.

Dear Anonymous, thank you for taking time to review our hotel. We are very unhappy to hear your experience was less than satisfactory. We are currently in the middle of a complete renovation of the property, which will address all the issues you encountered and more. (We just received our new Keurig coffee makers which will be in all the rooms after renovation is complete) We would like to the opportunity to provide you with an awesome stay in the near future and hope you will consider us the next time you are in the area.

Dear Ryan, thank you for your review of our hotel. We are sorry we did not provide a great stay for you. We are currently renovating the property and hope you will give us the chance to redeem ourselves in the future.

Dear Raymond, thank you for taking the time to rate our hotel. It seems we fell short of your expectations. I apologize for any issues you encountered that caused your stay to be less than satisfactory. We are currently renovating the property to provide a better guest experience in the future. We hope you will give us another chance to show you our hospitality the next time you are in the area.

Dear Karie, thank you for rating our hotel 5 out of 5!! We are happy you enjoyed your stay with us and hope you will consider us again the next time you are in the area.

Dear Fernando, thank you for taking the time to review your recent stay at our hotel. I am sorry your room was not available at the time of your arrival and you had to move rooms. I have spoken to the housekeeping team and reviewed our policy on servicing guestrooms. I am very sorry your experience with us was "bad". However, we are in the middle of a complete renovation which will solve many of the current condition issues. We hope you will give us another chance to show you our hospitality in the future.

Your feedback is very important to us. We are in the process of a complete renovation of the property which should be complete by mid 2024. If you are in the area in the future we hope you will give us another try.

Thanks for your positive feedback!

Thanks for your positive review! We hope you see you in the future.

Dear Jonathan, thank you for taking the time to review our hotel. We are unhappy to hear of the condition issues you experienced during your stay. However, we are currently performing a complete renovation of the property, that is why the sink was not connected to the water supply, the sink is scheduled for removal. We are happy our staff were helpful and the "brightest part of the stay," we will pass along your compliment to them. We hope you will give us a chance to show you how great our hospitality can be and come stay with us in the new year when the renovations are complete. We would like to turn your "ho hum" experience into an "oh wow" experience!

Dear Rolishia, thank you for taking the time to review your recent stay at our hotel. We are happy to hear you enjoyed the pool and the desk in your room. We are currently renovating the property, we have just started in the rooms, this will address the wallpaper issue and many others. We look forward to seeing you again in the future.

Dear Charles, thank you so much for your awesome rating of 5 out of 5 for our hotel. We look forward to seeing you again in the near future.

Dear Mia, thank you for taking time to write a review. We are very unhappy to hear of the condition of your room. We will advise our housekeeping team of these issues so this will not happen again in the future. The reason front desk could not move you was there was no vacant rooms to move you to, but I apologize for the rudeness you say you encountered. We are in the process of a complete renovation and hope you will reconsider and give us a chance to redeem ourselves in the future.

Dear Shana, thank you for taking the time to review our hotel. We are happy to hear our "breakfast was really good". We look forward to seeing you again in the near future.

Dear Theresa, thank you so much for your rating of 5 out of 5 for your recent stay at our hotel. We will let our team know of your rating. We hope you will consider us the next time you are in Matthews.

Dear David, thank you for the awesome review 5 out of 5! We appreciate your feedback and will advise our team of your rating. We look forward to seeing you in the future.

Dear Robert, thank you so much for the outstanding 10 out of 10 review! We appreciate your feedback and we will definitely pass along your compliment to our team. We are very happy you enjoyed your stay with us and we hope to see you again the next time you are in the area.

Dear Andrew, thank you for the awesome review of 10 out of 10! We appreciate your feedback and look forward to seeing you again the next time you are in the area.

Dear John Thomas, thank you for taking the time to review our hotel. We apologize for the dust you encountered and thank you for your patience during our renovation of the property. We hope to see you again in the near future.

Dear Dennis, thank you so much for your 5 out of 5 review. We are happy to hear you found the hotel nice and the service excellent! We look forward to seeing you again soon.

Dear Anonymous, we apologize for the issues you encountered during your stay at our hotel. We are surprised to hear the front desk did not offer to move you to a different room or offer to clean the bathroom to your satisfaction. We will advise the front desk team of your comments to prevent a similar occurrence in the future. We are in the process of a complete renovation of the hotel which will address the issues you mentioned and more. We hope you will give us the chance to redeem ourselves and show you how great our hospitality can be the next time you are in the area.

Dear Joseph, thank you for taking the time to review our hotel. It seems we fell short of your expectations. We are however, in the midst of a complete renovation, which should be complete in approximately 6-9 months. We hope you will give us the opportunity to show you how great our hospitality can be the next time you are in the area.

Thanks for your positive review and we are glad you enjoyed the pool!

Thanks for you positive review! We hope to see you again if you are back in the area in the future!

Thanks for your positive review! We hope to see you again if you are back in the area in the future!

Thanks for your positive review! We hope to see you again if you are back in the area in the future!

Thanks for your positive feedback! We hope to see you again in the future!

Your feedback is very important to us. I apologize that only one computer was working at the time of your check in. Unfortunately that is something that is out of our control. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

Thanks your 5 out of 5 review! We hope you see you in the future!

Thanks for 10 out 10 review. We hope to you in the future!