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Recensioni per Clarion Inn Elmhurst - Oak Brook near I-88, I-290, I-294

3 out of 5

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 419 su 1001 recensioni" "
Valutazione di 8 - Buono. 298 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 133 su 1001 recensioni" "
Valutazione di 4 - Scarso. 78 su 1001 recensioni" "
Valutazione di 2 - Terribile. 73 su 1001 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

7,4/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Silvia

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a maggio 2023
Risposta di Leticia - Guest Services, il giorno 22 mag 2023
Hi Silvia, we at the Clarion Inn Elmhurst -Oakbrook are elated that you enjoyed your stay with us. We look forward in welcoming you back very soon, thank you

6/10 Soddisfacente

Ruth

Smelled like cigarettes
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Ruth,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Buono

Skyler, Kaukauna

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Property could definitely use some updates. There is no elevator so if you aren’t able to do stairs, request the first level! Bistro/Restaurant was less than impressive but it was still nice to have an option onsite
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Skyler,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Buono

Janeen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked that it was close to Walmart and lots of parking available. Everything appeared clean. My room wasn’t ready and I had to wait 45 minutes in lobby. Also room smelled like sweat.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Dear Janeen,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Soddisfacente

Britainey

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The room had a nasty smell, like must and old cigarettes, it was very stale smelling. They might as well have smoking rooms. No complimentary coffee, besides the one in the room.
Soggiorno di 2 notti ad aprile 2024
Risposta di Leticia R, Guest Services , il giorno 19 apr 2024
Dear Britaney, thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming your back.

10/10 Eccellente

Elihu

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was super friendly but outside looks old and dated as do the rooms but overall not bad
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear Elihu,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Eccellente

Aleksei

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 18 apr 2024
Dear Aleksei,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was close to stores and restaurants. It didn't have a "proper bar". Sold drinks from the same cafe with everything else.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Dear Mark,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Buono

Donial

Viaggio di coppia
Mi è piaciuto: Pulizia
Convenient for the short stay. Room was clean, and bathroom water was really hot! Probably the best feature for me. Parking was close and good.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Dear Donial,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Eccellente

Youssef

Mi è piaciuto: Pulizia
Nice
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 31 mar 2024
Dear Youssef,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Buono

Leslie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is always fantastic!!!!
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Dear Leslie,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terribile

Kenneth

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Kenneth,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Scarso

Antonio

Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 13 apr 2024
Dear Antonio,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Eccellente

Nicole

Great
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 23 mar 2024
Dear Nicole,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Eccellente

Destini

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly, clean, easy access, quiet 30 minutes from downtown Chicago.
Soggiorno di 2 notti a marzo 2024
Risposta di Leticia R - Guest Services , il giorno 19 mar 2024
Dear Destini, thanks for sharing your feedback. We are extremely happy to hear you had an enjoyable stay with us at Clarion Inn Elmhurst - Oakbrook. Looking forward to serving you once again, see you soon!

10/10 Eccellente

Sade D

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
10/10 will stay again
Soggiorno di 2 notti a marzo 2024
Risposta di Leticia R, Guest Services , il giorno 19 mar 2024
Dear Sade D, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit with us soon and have an even greater experience. Have a wonderful week.

10/10 Eccellente

patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was very comfortable
Soggiorno di 1 notte a marzo 2024
Risposta di Leticia R, Guest Services , il giorno 13 mar 2024
Dear Patricia, thank you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you enjoyed the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit us again soon and have an even greater experience.

10/10 Eccellente

Junaid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Leticia R, Guest Services , il giorno 13 mar 2024
Hi Junaid, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit us again soon and having even greater experience.

6/10 Soddisfacente

Shannon

Viaggio con animali domestici, Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Shady and scary area , hotel smells and is outdated! My keys didn’t work as soon as I got them and continued not to work! Not enough staff always had to wait at the desk and no one was there. Saw police and detectives each day I was there. Walls are extremely thin heard people talking through them! The bed was awful , pillow extremely hard like bricks. Got a king suite and was a normal room at any another hotel. You get what you pay for that’s for sure
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Shannon,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Buono

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The restaurant was closed.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 5 mar 2024
Dear Lisa,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Eccellente

Luke

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff is awesome!
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 5 mar 2024
Dear Luke,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Eccellente

Nicole

It’s my favorite
Soggiorno di 7 notti a febbraio 2024
Risposta di General Manager, il giorno 1 mar 2024
Dear Nicole,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Eccellente

Leslie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thoroughly enjoyed my stay…
Risposta di General Manager, il giorno 28 feb 2024
Dear Leslie,It was great to have you staying with us at Clarion Inn Elmhurst - Oak Brook and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Eccellente

Angel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great all the way around
Risposta di General Manager, il giorno 24 feb 2024
Dear Angel,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 Soddisfacente

Bernardo Argueta

Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 21 mar 2024
Dear Bernardo,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 Buono

tracie

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a febbraio 2024
Risposta di LR. GUEST SERVICES , il giorno 21 feb 2024
Hello Trecie, thanks for staying with us. We are happy to know that you had an enjoyable stay with us and appreciate your feedback. Looking forward to seeing you again.

10/10 Eccellente

Kenneth

Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 21 mar 2024
Dear Kenneth,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Eccellente

Felicia

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great. The staff is great. The property was clean parking free. They have a continental breakfast but it’s not free but that was OK. At least they offer something I had a great time.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 9 feb 2024
Dear Felicia,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Eccellente

Glenda

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Older hotel but really clean. The staff is very friendly and helpful. My family and I extended our stay. The price was extremely fair.
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 7 feb 2024
Dear Glenda,It was great to have you staying with us at Clarion Inn Elmhurst - Oak Brook and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Buono

Rafael

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The room had a funny smell, previous occasions the room were super clean
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 3 feb 2024
Dear Rafael,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 Soddisfacente

Imogene

Viaggio con famiglia e bambini piccoli
The bed was comfortable
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 3 feb 2024
Dear Imogene,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Eccellente

BRAD

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 30 gen 2024
Dear Brad,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Eccellente

Sostenes

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 21 mar 2024
Dear Sostenes,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Buono

Vidette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 29 gen 2024
Dear Vidette,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Eccellente

Nicole

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay!
Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager, il giorno 25 gen 2024
Dear Nicole,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Eccellente

Rafael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall clean premises has everything around the hotel dining shopping. Measure roads very convenient.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 25 gen 2024
Dear Rafael,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Buono

Shondella

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A lot weed smokers. The smell was very overwhelming while walking to my room.
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 23 gen 2024
Dear Shondella,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Eccellente

Peterson

Mi è piaciuto: Pulizia e servizi
Good
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Dear Peterson,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Eccellente

Mariano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 22 gen 2024
Dear Mariano,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Eccellente

Kenneth

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Dear Kenneth,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Eccellente

Sue

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was great. Very nice.
Soggiorno di 4 notti a gennaio 2024
Risposta di General Manager, il giorno 20 gen 2024
Dear Sue,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook near I-88, I-290, I-294 Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Scarso

Maria

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 17 gen 2024
Dear Maria,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Eccellente

Armina

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 15 gen 2024
Dear Armina,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Eccellente

Pedro

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 12 gen 2024
Dear Pedro,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 Scarso

PATRICIA

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di General Manager, il giorno 13 gen 2024
Dear Patricia,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Eccellente

Pedro

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 11 gen 2024
Dear Pedro,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 Terribile

aneesah

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
sorry a mouse was in my room had a man not been there I would have freaked the hell out. A MOUSE WAS IN THE HOUSE YALL KEEP YA FOOD IN THE FRIDGE
Risposta di General Manager, il giorno 11 gen 2024
Dear Aneesah,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 Buono

Alan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di General Manager, il giorno 10 gen 2024
Dear Alan,It was great to have you staying with us at Clarion Inn Elmhurst - Oak Brook and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Terribile

Cristine

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mice in our room still waiting for refund
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 9 gen 2024
Dear Cristine,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Scarso

Tyrone, Valicro

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
No breakfast or coffee in the lobby.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 9 gen 2024
Dear Tyrone,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager