Esterni

Recensioni per Hilton Garden Inn Chicago/Midway Airport

3 out of 5
Hilton Garden Inn Chicago/Midway Airport
6530 S Cicero Ave, Chicago, IL

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 543 su 1001 recensioni" "
Valutazione di 8 - Buono. 243 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 85 su 1001 recensioni" "
Valutazione di 4 - Scarso. 53 su 1001 recensioni" "
Valutazione di 2 - Terribile. 77 su 1001 recensioni" "

8,8/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Roberto

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a ottobre 2022
Risposta di Customer Service, il giorno 29 ott 2022
We appreciate you sharing this positive rating, Roberto!The comfort of our guests is important to us, so we can't wait to see you back again at the Hilton Garden Inn Chicago/Midway Airport. We want to share an even more enjoyable experience with you next time!

10/10 Eccellente

arthur

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i like how we were treated. the only thing i did,nt like was in our room there was water marked 3.00 this made it look that it was desperate. the afro american that was in charge in the morning should get a raise . she was remarkable
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Arthur, your kind words about Hilton Garden Inn Chicago/Midway Airport are greatly appreciated. We’re delighted to hear you felt well cared for during your stay. We'll surely pass on your compliments to our morning colleague, and we apologize if price tags in the room seemed off-putting. It's wonderful to have made a positive impression on you and we look forward to your return.

2/10 Terribile

Nikolaos

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Definitely better options for the price
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
Nikolaos, it's disappointing to hear we didn't meet your expectations during your stay. The team continually strives to provide excellent accommodations at a competitive price. We'd appreciate the opportunity to serve you again and try to make your stay better than the last.

8/10 Buono

Lisa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was fine. There is not enough parking but the morning staff was excellent when we were parked in.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 17 apr 2024
Lisa, thank you for choosing the Hilton Garden Inn Chicago/Midway Airport and for your positive feedback. We're pleased to hear you had a good experience with our morning team members. We understand your concerns about parking and are continually working on solutions to provide the best possible guest experience. We appreciate your understanding and look forward to welcoming you back.

10/10 Eccellente

Lana K.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 17 apr 2024
Lana, it's always heartwarming to get feedback such as yours, and we're thrilled you enjoyed your stay at the Hilton Garden Inn Chicago/Midway Airport. We hope to welcome you back again soon in the future. Your satisfaction is our ultimate reward!

8/10 Buono

Rita

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No issues with my stay. The furniture is dated. Bed comfortable I slept well. Good stay
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Rita, it's wonderful to see that you had a good, restful stay at Hilton Garden Inn Chicago/Midway Airport. We're glad the bed added to your comfort. While we strive to maintain a timeless elegance, we appreciate your feedback regarding our furniture. We're continuously looking into updates to enhance the overall guest experience. Thank you so much for leaving a review. We look forward to welcoming you in the future.

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Thank you for the 5 out of 5 rating, Steve!We're thrilled to see how much you enjoyed staying at Hilton Garden Inn Chicago/Midway Airport. We look forward to hosting you again in the near future! Thank you again for sharing.

2/10 Terribile

Laura C.

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 2 mag 2024
Laura, it's disappointing to see that you didn't fully enjoy your recent experience with us. We value all guest feedback as it gives us insights to improve our offerings. Should you choose to stay with us again, we are committed to ensuring your experience aligns more closely with your expectations.

8/10 Buono

Tanaya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Tanaya, it sounds like your stay at Hilton Garden Inn Chicago/Midway Airport generally met your expectations. Our team strives to provide an excellent experience for our valued guests, so we truly appreciate your rating. We're looking forward to your next visit with us. Until then, safe travels!

10/10 Eccellente

Evaristo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly service
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Evaristo, it's wonderful to hear that you enjoyed the welcoming service at Hilton Garden Inn Chicago/Midway Airport. Thank you for the positive feedback, and we hope to welcome you back in the future.

10/10 Eccellente

dora m

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 2 apr 2024
Thank you for sharing, Dora!At Hilton Garden Inn Chicago/Midway Airport, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Eccellente

Rafael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is good
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Rafael, thank you for your positive review. We're thrilled to know that you appreciated the Hilton Garden Inn Chicago/Midway Airport. It's great to hear that our property met your expectations. We hope to welcome you back in the near future for an even better experience.

10/10 Eccellente

Erick

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff, super clean place.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Erick, we're thrilled to know you appreciated our team's friendly demeanor during your stay at Hilton Garden Inn Chicago/Midway Airport. It's also wonderful that you found the environment to be impeccably clean. Your kind words will provide encouragement to our team to continue their efforts. We look forward to welcoming you back soon.

10/10 Eccellente

Antonio

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 11 apr 2024
Thanks for the fantastic rating, Antonio!It's outstanding we could exceed your expectations during your stay at Hilton Garden Inn Chicago/Midway Airport. We're all looking forward to your next stay with us.

10/10 Eccellente

Alice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 22 mar 2024
Alice, it's fantastic to hear that you had an outstanding experience at Hilton Garden Inn Chicago/Midway Airport. We greatly appreciate your five-star rating and are delighted that we were able to provide a satisfying stay. Looking forward to your next visit. Safe travels.

6/10 Soddisfacente

Chris

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Noisy and unsafe. The people next door were noisy, people walking down the halls were noisy - or the walls / doors didn’t do anything to dampen the noise. Unsafe - about 2am a lady ran down the hall screaming help me - help me! We didn’t know what was going on - just stayed in our rooms until it was time to check out.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Chris, we regret to hear about the disturbances you encountered during your stay. It's unfortunate that you felt unsafe due to unpleasant circumstances beyond your control. You can rest assured that guest safety is of utmost importance and such incidents are rare. We will follow up on this matter internally to ensure a better stay for all our guests in the future.

10/10 Eccellente

Sherry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Nice
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Sherry, it's wonderful to know you enjoyed your stay at the Hilton Garden Inn Chicago/Midway Airport. We appreciate your concise feedback and look forward to welcoming you again in the future.

10/10 Eccellente

Myckeoke Elayne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I enjoy my stay and will be back soon.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 17 mar 2024
Myckeoke Elayne, thank you for sharing your positive experience at Hilton Garden Inn Chicago/Midway Airport. We're thrilled to hear you enjoyed your stay and look forward to welcoming you back soon. Safe travels!

10/10 Eccellente

Guillermina

Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 5 apr 2024
Guillermina, it's great to hear you had a wonderful experience at Hilton Garden Inn Chicago/Midway Airport. We're thrilled your stay with us surpassed expectations and we can't wait to welcome you back on your next visit to Chicago.

10/10 Eccellente

Lee Ann

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a nice hotel area for staying if you are flying in or out of Midway. The hotel was safe, clean, room was cozy and comfortable, and the staff friendly (we arrived after midnight). What I didn't realize was the Hilton Diamond member perks don't apply if you book through a third-party site (i.e. free parking, food credit) but this is the fault of Hilton's app for not making this clear, not the individual hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 10 mar 2024
Lee Ann, it brings great pleasure to hear that your stay at Hilton Garden Inn Chicago/Midway Airport was enjoyable. We value your comments regarding the cleanliness and comfort. Also, we appreciate your acknowledgement of our friendly team. For further future reference, please consider booking through our official channels to fully benefit from our member perks. Your understanding is much appreciated and we hope to welcome you again.

10/10 Eccellente

Nancy

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 28 mar 2024
Nancy, it's wonderful to see your top rating of Hilton Garden Inn Chicago/Midway Airport. We are beyond thrilled that your stay with us met your expectations. Thank you for choosing us, and we look forward to being your preferred choice for accommodation on your next visit to Chicago.

10/10 Eccellente

Samuel

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Thank you for the amazing rating, Samuel!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hilton Garden Inn Chicago/Midway Airport soon!Thanks again for leaving your feedback!

10/10 Eccellente

Andrea

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
People are very welcoming and very attentive to any request, definitely the people that working in this place have great attitude, very professional which make my experience and my stay even better, I’m very thankful, thank you
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 27 feb 2024
Andrea, thank you for sharing your exceptional experience at Hilton Garden Inn Chicago/Midway Airport. It's heartening to learn that our attentive team members played a pivotal role in enhancing your stay. We sincerely appreciate your gracious comments regarding their professionalism and positive attitudes. Thank you for your appreciation, we look forward to your next stay with us.

8/10 Buono

Sharon, Chatham

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 25 feb 2024
Sharon, your high rating for Hilton Garden Inn Chicago/Midway Airport is greatly appreciated. We're delighted you enjoyed your stay with us. Looking forward to welcoming you back on your next visit to Chicago!

8/10 Buono

Carl

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was extremely friendly
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 23 feb 2024
Carl, thank you for your warm words about our Hilton Garden Inn Chicago/Midway Airport. We are delighted to know our team members' enthusiastic service was much appreciated. We're looking forward to welcoming you back on your future travels.

4/10 Scarso

Margarett

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
I felt like I was getting nickeled and dined my entire stay. They put a loud family of 6 next to me room who stayed up until 2am. Parking is 24$ a day. No free breakfast, have to pay 15$ for a crappy breakfast. I mean overcooked eggs, shriveled sausage, stale cereal. It was ridiculous, I won’t be back again.
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 20 feb 2024
Margarett, it's regrettable to hear that your stay didn't meet your expectations. We apologize for any disturbances caused by noise and it's unfortunate that you weren't satisfied with the in-room dining and parking fees. We aim to provide quality food options and it's disappointing that this was not reflected in your experience. Your feedback is valued and we'll utilize it to make improvements where needed. We understand you have many options when choosing accommodations and we hope you'll consider giving us another opportunity to provide a better experience in the future.

8/10 Buono

DANA

Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 22 mar 2024
Dana, it's great to see you enjoyed your stay overall at Hilton Garden Inn Chicago/Midway Airport. We appreciate you taking the time to rate us and we look forward to having you as our guest again in the future. Safe travels!

10/10 Eccellente

Douglas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked it
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 7 feb 2024
Douglas, it's great to hear that you enjoyed your stay at Hilton Garden Inn Chicago/Midway Airport. We appreciate your feedback and look forward to welcoming you back in the near future.

8/10 Buono

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It worked perfect for us to leave our vehicle here and it was convenient for us to pick up our vehicle after our trip.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 31 gen 2024
Paul, it's heartening to hear that the Hilton Garden Inn Chicago/Midway Airport provided the convenience you were looking for regarding your vehicle. Thank you for taking the time to share this positive feedback. Your satisfaction is our motivation. Looking forward to welcoming you back in the future.

10/10 Eccellente

Robin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When southwest canceled my flight I was able to stay her with no luggage and they gave me basic toiletries and made sure I had a good nights sleep before my early flight the next morning. I also had salmon at the restaurant and it was really good. Great staff and Josh was the best.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 26 gen 2024
Robin, it's fantastic to hear how the Hilton Garden Inn Chicago/Midway Airport was a haven for you amidst travel disruptions. We're pleased that our team members were able to provide the essentials to make your stay comfortable. It's also great to learn you enjoyed the salmon at the restaurant and found our colleague Josh to be a highlight of your experience. We're looking forward to the opportunity to offer another memorable stay in the future.

10/10 Eccellente

Andrew

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good clean place
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 27 gen 2024
Andrew, we're glad to hear you enjoyed your stay at Hilton Garden Inn Chicago/Midway Airport. Our team members work diligently to maintain a cleanly environment for our guests and we're thrilled to know we achieved this during your stay. We appreciate your feedback and look forward to welcoming you back.

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel, convenient for airport
Amazing customer service! Front desk staff were awesome!
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 23 gen 2024
Susan, it's wonderful to hear you enjoyed your stay at Hilton Garden Inn Chicago/Midway Airport. Our front desk colleagues will be thrilled to hear your recognition of their top-notch service. We're looking forward to welcoming you back in the future.

10/10 Eccellente

Doris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 23 gen 2024
Doris, it's great to hear you had a positive experience at Hilton Garden Inn Chicago/Midway Airport. We appreciate your high rating and hope to welcome you back for another enjoyable stay. Thank you!

10/10 Eccellente

Eliot

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and quiet
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 24 gen 2024
Eliot, it's wonderful to hear you enjoyed your stay at the Hilton Garden Inn Chicago/Midway Airport. We appreciate you commenting on the cleanliness and tranquil environment. We strive to maintain a high standard for our guests and we look forward to providing you with another pleasant stay in the future!

8/10 Buono

Chad

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 23 gen 2024
Chad, it's great to hear that you had a positive experience at Hilton Garden Inn Chicago/Midway Airport. We trust that we met your expectations and we're looking forward to welcoming you back during your next visit to Chicago.

10/10 Eccellente

Susana

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 23 gen 2024
Thank you for the excellent rating, Susana!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hilton Garden Inn Chicago/Midway Airport! We look forward to hosting you again soon.

8/10 Buono

Joline

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel and room were overall fine. The room was clean. My stay was about 5 hours in total due to a flight cancelation so most important was convenience and proximity to Midway airport.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 21 gen 2024
Joline, thank you for choosing Hilton Garden Inn Chicago/Midway Airport during your unexpected itinerary change. We're pleased that our convenience and close proximity to the airport were helpful to you. Our team members strive to provide a comfortable and clean environment, even for brief stays. We hope to welcome you back again under more relaxed circumstances. Safe travels!

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
If you want a free breakfast with your stay, this is not the place to be. $14.95, as of this review, is the price. Other hotels in this immediate area have free breakfast. Other than that, everything else was very good.
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 21 gen 2024
Thank you for your feedback. We're glad to know that you found most aspects of your stay at Hilton Garden Inn Chicago/Midway Airport to be very satisfying. On the topic of breakfast, we do charge to ensure an excellent array of choices and fresh ingredients. We appreciate understanding where guest expectations and our offerings might differ. We thank you for choosing us and hope to welcome you back soon.

10/10 Eccellente

Roberto

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hilton Garden Inn Great Place to stay!!!
This always a great place to stay. Been staying at Hilton Garden Inn accross America!!!!
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 22 gen 2024
Roberto, we appreciate hearing about your positive experiences at Hilton Garden Inn Chicago/Midway Airport as well as other Hilton Garden Inn locations across America. It makes us incredibly happy to know you always find our accommodations to be excellent. We're looking forward to welcoming you back on your next trip!

10/10 Eccellente

charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 22 gen 2024
Thanks for the amazing rating, Charles!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton Garden Inn Chicago/Midway Airport!

10/10 Eccellente

Valerie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 19 gen 2024
Valerie, thank you for your stellar rating of Hilton Garden Inn Chicago/Midway Airport! We are so glad to know that your stay with us met your expectations. We look forward to your next visit, ensuring another exceptional experience!

10/10 Eccellente

Sarah, Melvin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is absolutely amazing. Great and timely shuttle, easy check in, solid internet. My one and only suggestion is to replace the shower head in room 411.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 16 gen 2024
Sarah, thank you for choosing to stay at the Hilton Garden Inn Chicago/Midway Airport and for your fantastic feedback. We're pleased to know that you appreciated the efficient shuttle service, easy check-in, and reliable internet connection. Your suggestion concerning the shower is noted for hotel improvement. We hope your next visit to our hotel is just around the corner.

10/10 Eccellente

James

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 17 gen 2024
James, it's great to see such a high score for Hilton Garden Inn Chicago/Midway Airport. Our team members are thrilled to know they've met your expectations and we're eager to have another opportunity to serve you in the future. Safe travels.

10/10 Eccellente

Karen, Knox

Soggiorno di 7 notti a gennaio 2024
Risposta di Customer Service, il giorno 17 gen 2024
Karen, thank you for leaving a rating! It's joyful to know your stay at Hilton Garden Inn Chicago/Midway Airport met your expectations. We hope to have the pleasure of hosting you again in the future. Safe travels until we meet again!

2/10 Terribile

Corey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 17 gen 2024
Corey, it's quite regrettable to see your rating. Your feedback is essential and while there are no specifics provided, we encourage you to get in touch with us so we can understand any issues that may have arisen during your stay and work towards resolving them.

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 16 gen 2024
Michael, it's wonderful to hear you had an excellent stay at Hilton Garden Inn Chicago/Midway Airport. We appreciate your stellar rating and look forwarded to welcoming you back on your future visits to Chicago.

6/10 Soddisfacente

Samuel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Stay was not completely satisfactory
The front entrance was closed and we had to walk through snow to the side entrance which was not cleaned
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 15 gen 2024
Samuel, we understand your concerns about the entry pathway during your stay. It's crucial for all areas to be accessible, especially when weather is a factor. Your feedback enlightens us about areas that could use improvement. We trust your future experiences will better reflect our commitment to guest convenience and safety.

4/10 Scarso

Thai

I was perturbed that they would charge $24 for parking (how is that not an amenity). The hotel did not necessarily appear to be dirty, but it did not feel that clean (maybe because things looked old, chipped wood on furniture, etc).
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 13 gen 2024
Thai, we appreciate your feedback and we're sorry to hear you had concerns about the parking charges as well as the perceived condition and cleanliness of the hotel. While amenities vary, we strive to provide clear communication regarding our services and their associated costs. When it comes to cleanliness, we assure you we maintain a rigorous schedule of deep cleaning and refresh the property regularly. Your feedback is useful in reinforcing these efforts and we will certainly use it for improvements. We hope you will give us another chance to offer you a better experience in the future.

10/10 Eccellente

David

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 13 gen 2024
David, we appreciate your stellar rating of Hilton Garden Inn Chicago/Midway Airport! We're thrilled that your experience with us met all your expectations and we hope to have the opportunity to serve you again in the future. Thank you for choosing us!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 8 gen 2024
The Hilton Garden Inn Chicago/Midway Airport appreciates your feedback. We're elated to learn that you had a satisfactory stay with us. Your review helps our team continue to provide the high-quality service we strive for. We hope to warmly welcome you back in the future.