Dear Russell,Your excellent rating of Holiday Inn Chicago - Schaumburg is greatly appreciated! It's wonderful that you enjoyed our relaxing pool area. Thank you for choosing to stay with us and we hope to see you again.Warm Regards,Guest Services

Dear Amjad, We're delighted that you found the Holiday Inn Chicago -Schumburg to have a great location and experienced our friendly staff during your stay. Your positive feedback truly brightens our day, and we can't wait to welcome you back for another fantastic experience soon.Warm Regards,Guest Services

Dear Mervin,It was a pleasure hosting you at Holiday Inn Chicago - Schaumburg! We're glad you enjoyed your visit, and we look forward to seeing you again should you be back in the area.Warm Regards,Guest Services

Dear Jessica,Thank you for taking the time to share your thoughts with our team. We are glad that you enjoyed our soundproof rooms and had a nice stay. It makes us elated to know that we are worth the extra value. We appreciate your recommendation to other guests and look forward to welcoming you back. Warm Regards,Guest Services

Dear Rodolfo,Thank you for choosing Holiday Inn Chicago - Schaumburg! We're glad you had a restful visit, and we invite you to stay with us again should you be back in the area.Warm Regards,Guest Services

Dear Rodolfo,It was a pleasure hosting you at Holiday Inn Chicago - Schaumburg! We're glad our safe, convenient location and friendly staff impressed you. Please come see us again soon.Warm Regards,Guest Services

Dear Rodolfo,Thank you for the outstanding rating of your recent stay at Holiday Inn Chicago - Schaumburg. We're glad you enjoyed your time with us and our convenient location close to the airport. It would be our pleasure to host you again in Schaumburg, so come back soon!Warm Regards,Guest Services

Dear Steve,Guest satisfaction is important to us, so we're happy to see that some aspects of your stay were pleasant. However, we apologize for any issues with the beds. We'll keep your comments in mind. It's unfortunate we did not locate the item you left behind. Should you be in the area again, please consider returning to see us.Warm Regards,Guest Services

Dear Emily,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff and clean rooms added to your experience. Please accept our apologies, however, for any disappointment with the pool and breakfast. We'll keep your comments in mind, and we hope to see you again should you be back in the area.Warm Regards,Guest Services

Dear Kimberly,Thank you for your excellent review. We're thrilled that our front desk team and the quality of your room contributed to a fantastic stay. Your recommendation and plans to return are gratifying to hear. We eagerly await your next visit to Holiday Inn Chicago - Schaumburg!Warm Regards,Guest Services

Dear Angela,Thank you for your feedback on your stay at Holiday Inn Chicago - Schaumburg! It was wonderful to hear that you had such a great time with us and that our team treated you so well. We are looking forward to your next trip to Schaumburg!Warm Regards,Guest Services

Dear Allen,It is an honor to have earned a perfect rating for your recent stay with us. We are glad that our high standards of cleanliness made a positive impact on your stay. Having you as a guest was a pleasure, and we look forward to welcoming you back. Warm Regards,Guest Services

Dear James,Thanks for sharing your feedback. We're pleased you chose to stay with us, but we regret we didn't meet your expectations. We're looking into the issues you mentioned and appreciate you bringing them to our attention. Your experience helps us improve, and we aim to ensure a more seamless stay for our future guests. We hope for another chance to serve you better.Warm Regards,Guest Services

Dear Jose,Thank you for your positive feedback! We're delighted you had an excellent experience at Holiday Inn Chicago - Schaumburg and found our staff friendly. We hope to have the pleasure of welcoming you back in the future for another great stay!Warm Regards,Guest Services

Dear Jeamarie, Thank you so much for taking the time to share your thoughts with us! We appreciate your kind words about our lovely hotel. It was a pleasure having you here, and we hope to welcome you back to the Holiday Inn Chicago - Schaumburg again soon!Warm Regards,Guest Services

Dear Jeremiah,Had we known that you were not satisfied with our property, our team would have been happy to assist in finding a solution. That being said, please know that special requests are not guaranteed and depend on availability at the time it is being made. Rest assured, our team is looking into your comments, and we hope to welcome you back in the future.Warm Regards,Guest Services

Dear Almando,Thank you for choosing Holiday Inn Chicago - Schaumburg for your accommodations. It is our hope that you enjoyed your time in Schaumburg, and we appreciate your suggestion about breakfast. However, we hope that the full breakfast that we offer at Outlook Restaurant and Bar still helped you start your day off right. Thank you again, and we wish you safe travels. Warm Regards,Guest Services

Dear Li Bi,We appreciate you taking the time to review your stay. However, it appears we have some room for improvement. Please know that constructive feedback serves us best, and we would be grateful for suggestions on how we could have exceeded your expectations. We aim for high guest satisfaction, and guest feedback aids us in that effort. Thank you, and we hope to hear from you. Warm Regards,Guest Services

Dear Jeffrey, Thank you for choosing us for your visit to Chicago! We are glad to hear that you were satisfied with your experience and we look forward to welcoming you back to Holiday Inn Chicago - Schaumburg in the near future.Warm Regards,Guest Services

Dear Calvin,It was a pleasure to welcome you to Holiday Inn Chicago - Schaumburg. We're glad our accommodations were up to your standards, and we trust your stay was cozy. Thanks for your suggestion regarding breakfast, as well. Our team hopes you had a phenomenal trip to the area, and it would be a privilege to serve you again.Warm Regards,Guest Services

Dear Ursula,We're thrilled to hear that you enjoyed the peaceful and quiet atmosphere we strive to provide. Our team also takes great pride in delivering exceptional customer service, and we're delighted that you had a positive experience with us. We value your feedback, and we look forward to welcoming you back for another great experience.Warm Regards,Guest Services

Dear Scott,It's wonderful to know that you had a great time overall. We'll keep your comments in mind regarding our amenities, and we hope you'll join us again soon. Warm Regards,Guest Services

While we always appreciate guest feedback, we are sorry to hear you were disappointed. Please know we always do our best to accommodate room requests but due to a variety of situations, we are sometimes unable to grant the request upon arrival. Also, know that it's very important to make us aware ahead of time if you are requesting connecting rooms because many of our guests who book two rooms at the same time don't have that preference. That being said, we are sorry about the lack of communication when getting the rooms switched. Please know we are always working to improve and your feedback helps us know where to focus our efforts. It's great to know that you and your son enjoyed our great pool and lobby with board games. We hope you will reconsider and give us another chance to regain your confidence on future trips to Chicago.Warm Regards,Guest Services

Dear Alice,Thank you for letting us know about your experience. We apologize for any response from our staff that did not meet your expectations and have passed along your feedback so we can better ensure a quality experience for all of our guests. Rest assured, our team is looking into the oversights you mentioned so we can improve where possible, and we hope to deliver a better overall experience in the future.Warm Regards,Guest Services

Dear Tony,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed the food, and we look forward to your next stay at Holiday Inn Chicago - Schaumburg!Warm Regards,Guest Services

Dear Luis, Thank you for leaving a review. We are so glad you chose to stay with us during your time in Chicago. Our team is always working to offer the best service to our guests, so we appreciate your feedback on where we can improve. We hope you enjoyed the rest of your stay and have a chance to return soon.Warm Regards,Guest Services

Dear Kenneth,Thank you for choosing Holiday Inn Chicago - Schaumburg to host your stay. It is awesome to hear that your room was clean and comfortable and that you enjoyed our friendly guest service. Please come back and see us again soon!Warm Regards,Guest Services

Dear Craig,Thanks for choosing the Holiday Inn Chicago - Schaumburg. It's wonderful to know you had a five-star experience with us and found our staff friendly and accommodating.Have a Happy New Year & we look forward to hosting you again in 2023!Warm Regards,Guest Services

Dear Brian, Thank you for taking a moment to leave us a review. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide excellent customer service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience, as your valuable feedback helps us to improve our processes and better serve our guests. It is our sincere hope that you will give us another opportunity in the future to change your lasting impression.Warm Regards,Guest Services