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Recensioni per Super 8 by Wyndham Mundelein/Libertyville Area

2 out of 5
Super 8 by Wyndham Mundelein/Libertyville Area
1950 S. Lake St., Mundelein, IL

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 304 su 982 recensioni" "
Valutazione di 8 - Buono. 351 su 982 recensioni" "
Valutazione di 6 - Soddisfacente. 172 su 982 recensioni" "
Valutazione di 4 - Scarso. 77 su 982 recensioni" "
Valutazione di 2 - Terribile. 78 su 982 recensioni" "

8,0/10

Pulizia

8,0/10

Personale e servizio

7,2/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Cesar

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

Ji

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024

8/10 Buono

Carrie

Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Keri

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
It was noisy and loud. People running all over.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ishita Patel, il giorno 8 mar 2024
Good Morning Sorry for the inconvenience!

10/10 Eccellente

meli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Ishita Patel, il giorno 13 gen 2024
We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again

8/10 Buono

Patrick J

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
It was ok for the price
Soggiorno di 1 notte a dicembre 2023
Risposta di Ishita Patel, il giorno 13 gen 2024
We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again

4/10 Scarso

Alexis

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It smelled horrible and it was dirty
Risposta di Ishita Patel, il giorno 8 mar 2024
We are so sorry for the inconvenience!

6/10 Soddisfacente

roy

Viaggio di coppia
Non mi è piaciuto: Servizi
it was close to dining options
Soggiorno di 7 notti a ottobre 2023
Risposta di Ishita Patel, il giorno 13 gen 2024
. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Eccellente

Ching-hung

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is nice. You can change the room if you don’t like it. Also, they have house keeping every day. The towels smells great and looks clean. You won’t feel itch if you use their blanket. The only bad thing is I stay there for 5days but there are 3 days that police coming. I don’t know what is going on but it just feel this is not safe.
Soggiorno di 4 notti a novembre 2023

2/10 Terribile

CAN

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Terrible
Soggiorno di 1 notte a novembre 2023
Risposta di Ishita Patel, il giorno 5 nov 2023
We are so sorry about inconvenience with your stay!

4/10 Scarso

Michael

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Spend your money elsewhere!
Very disappointed! Rooms were very old and needed a lot of work to bring them up to just par. Carpets were filthy. The phone in the room did not work, the internet disconnected us at least twice an hour - no exaggeration! And they routinely shut off all the lights on us at least twice a day - early morning and again in the evening. Not late, but evening, when people should be up and in the rooms. The TV would stay on, as would the microwave, but all of the lights and power would go out and our phones and computer would die. They said it was because the electrical was installed on a timer and they could have someone look at it. Don't look at it - fix it! Don't allow it to happen, but it did all 3 days and night...ridiculous! Walls and floors were paper thin and could easily hear everything adjoining and above. A LOT of weird characters hanging around outside all day and night to the point where we were afraid to leave our vehicle unattended. WE booked this because of the rating, but I have no idea how they had the rating they did. The staff was nice enough, but few spoke English so no matter what you said, or asked, they just smiled and said thank you. The bed was comfortable and the shower water pressure was good, but there was no sink space for placing anything. And the TV was a good size, but old and did not have a good picture. All in all, I do not recommend this place.
Soggiorno di 3 notti a ottobre 2023
Risposta di Ishita Patel, il giorno 5 nov 2023
Sorry for inconvenience! Please gave us one more chance to make your stay memorable with us!

8/10 Buono

Denise S

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The nanagement was great and helpful
Soggiorno di 4 notti a ottobre 2023
Risposta di Dax Patel, il giorno 20 ott 2023
Thank you for your feedback

6/10 Soddisfacente

Geoffrey

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Don’t stay here!
Don’t stay here. Floors so dirty your feet will turn black within minutes. Socks are ruined. My daughter crawled on the carpet before we noticed & had dirty black hands & knees. Booked a pet friendly room, didn’t get asked about my dogs & upon checkout get told I’ll have pet fees for a non pet friendly room. Didn’t they see that I booked that room & be sure to ask? Or stopped me when they saw us coming & going through the front door or on cameras? I truly don’t think I should have been charged for the pet fees since it wasn’t our fault. When we told her about the condition of the floor she said we didn’t complain last night so it’s our fault but all they’d do is move us to another dirty room. I didn’t want to repack up my kids for that. Just feel like I paid way way too much for what we got.
Soggiorno di 1 notte a ottobre 2023
Risposta di Ishita, il giorno 24 ott 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

10/10 Eccellente

Lorne, Prentice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very friendly, room was clean... breakfast not good
Soggiorno di 1 notte a settembre 2023
Risposta di Ishita, il giorno 1 ott 2023
We appreciate your feedback about your recent stay at our hotel. We will bring your concern to our Team to correct the issue as soon as possible. If you’re traveling to our area gain soon, don’t hesitate to call us.

2/10 Terribile

Valery

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Don’t waste your time
I did not stay here . Upon arrival red flags everywhere, people hanging around in parking lot, very unkept person walk directly into hotel and upstairs. Went to check out room upon opening Door fouls odor, nasty carpet and smelly room . cancelled this hotel all together
Soggiorno di 2 notti a settembre 2023
Risposta di Ishita, il giorno 26 set 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

2/10 Terribile

shawn

Viaggio con la famiglia
Incredibly dirty with stains all over the floors. Foul smelling and musty on the second floor! The breakfast was next to none and gone before 730. Not to friendly at check in and overall a terrible stay!
Soggiorno di 2 notti a settembre 2023
Risposta di Ishita, il giorno 26 set 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

10/10 Eccellente

Diana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean room. Friendly staff.
Soggiorno di 2 notti a settembre 2023
Risposta di Ishita, il giorno 26 set 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon

10/10 Eccellente

Jeremy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great
Soggiorno di 3 notti a settembre 2023
Risposta di Ishita, il giorno 26 set 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon

10/10 Eccellente

Sue

Soggiorno di 2 notti a settembre 2023
Risposta di Dax Patel, il giorno 20 ott 2023
Thank you for your positive feedback

10/10 Eccellente

CATHLEEN A

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Next to our concert
Soggiorno di 1 notte a settembre 2023
Risposta di Ishita, il giorno 26 set 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon

2/10 Terribile

Connie

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I never write a review but felt the need to for this one. A nightmare that ended up costing. There are reasons their price is low.
Soggiorno di 3 notti a settembre 2023
Risposta di Ishita, il giorno 26 set 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

2/10 Terribile

Andrew

Soggiorno di 1 notte a settembre 2023
Risposta di Ishita, il giorno 1 ott 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

2/10 Terribile

Eric

Soggiorno di 2 notti a settembre 2023
Risposta di Ishita, il giorno 1 ott 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

2/10 Terribile

Jessica

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was dirty
Soggiorno di 2 notti a settembre 2023
Risposta di Ishita, il giorno 26 set 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

4/10 Scarso

Travis

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dirty
The floors were absolutely disgusting in both rooms that we booked. Socks turned black and we did not dare walking barefoot. One bed was obviously not clean and the sheets had something on them as well as a very noticeable hair between the fitted sheet and top sheets. We got back to our room very late after a concert and there was nobody at the front desk to help us so we didn’t even bother waiting around. They also do not have cribs or pack’n’plays even though both hotels.com and their own website says that they do. One room smelled incredibly musty and almost like mold, the other room was hot and humid even with the a/c fan kicked on. I absolutely wouldn’t book here again.
Soggiorno di 1 notte a settembre 2023
Risposta di Ishita, il giorno 26 set 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

4/10 Scarso

Terence

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not a pleasant stay. :-(
Looking at the pictures on the website compared to the actual place is like night and day. The lady who greeted us could be warmer and just being at the reception area, my family did not like the place immediately. I asked for a cancellation but she said no. Ok, so we decided to stay, upon reaching our room, there was this smell so we ran the ac until at least it was tolerable. As we tried to get comfortable, the suite we were in felt like we went into a time warp. The furnishings, carpet and linens were old! My family just sucked it up basically and tried to ride it out and when morning came, we couldn't wait to leave. How much they charged for the place compared to what we received was totally not worth it. The place was dirty and my son found bugs. This place is in the extremely low side and totally would not recomment staying here and even staying at any Super 8 places. In fact I should ask for a refund and felt rob for the amount of money we paid. Totally not acceptable. Sad.
Soggiorno di 1 notte a settembre 2023
Risposta di Ishita, il giorno 7 set 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

8/10 Buono

Peyton

Soggiorno di 1 notte ad agosto 2023
Risposta di Ishita, il giorno 26 set 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

2/10 Terribile

Travis

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Ishita, il giorno 7 set 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

8/10 Buono

JMiguel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Ishita, il giorno 23 ago 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us

2/10 Terribile

Dennis

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Worst stay. Rented a king suite. 5 outlets in room didn’t work. It was on the third floor. Next morning e woke up and elevator was out. My husband is handicapped. Asked when it would be fixed. They had no idea. Told them my husband couldn’t do stairs. They said they could move us to first floor but room was smaller. We reluctantly agreed. They moved us to a handicap room with a double bed. Very uncomfortable. Woke up next morning to the fire alarm going off. Had to evacuate. Went to check out and asked if they were going to comp us for the difference in room size. They told us no. Paid for a king suit for three days. Ended up in handicap with double bed for two of those days. Management is horrible. Will never stay there again.
Risposta di Ishita, il giorno 23 ago 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

10/10 Eccellente

Muibat

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like their customers service. Also breakfast that was included.
Soggiorno di 6 notti ad agosto 2023
Risposta di Ishita, il giorno 14 ago 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Eccellente

AVIA

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staff at this location, was very nice and accommodating, although it is not the nicest and most modern, I would stay for a short stay again beds were comfortable.
Soggiorno di 1 notte a luglio 2023
Risposta di Ishita, il giorno 9 ago 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us

6/10 Soddisfacente

Jonathan

Soggiorno di 1 notte a luglio 2023
Risposta di Ishita, il giorno 23 ago 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Eccellente

Eric

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Painting trip
Was very nice and clean shower leaked but overall very nice
Soggiorno di 1 notte a luglio 2023
Risposta di Ishita, il giorno 9 ago 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Breakfast was nice. There was no loud noise. Room was clean.
Soggiorno di 1 notte a luglio 2023
Risposta di Ishita, il giorno 9 ago 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us

8/10 Buono

Brittany

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
They were very nice and helpful
Soggiorno di 2 notti a luglio 2023
Risposta di Ishita, il giorno 9 ago 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Eccellente

Arlan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
nice, most likely stay again.
Soggiorno di 2 notti a giugno 2023
Risposta di Ishita, il giorno 9 ago 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terribile

Tanicka

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Service wasn’t good at all the room smelled like urine in cat just terrible
Soggiorno di 1 notte a giugno 2023
Risposta di Jack P, il giorno 10 lug 2023
We deeply apologize for all the issues that you encountered. We strive to give all of our guests a wonderful experience. It appears we fell short on your latest stay.

4/10 Scarso

Kurt

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The carpet was like a coat of something , it felt moist, and the bathroom floor was sticky , not sure if or what product being used to wash the tiled floor, and the mattress felt broke down on each side of it , needs some better products.
Soggiorno di 1 notte a luglio 2023
Risposta di Jack P, il giorno 10 lug 2023
We deeply apologize for all the issues that you encountered. We strive to give all of our guests a wonderful experience. It appears we fell short on your latest stay.

8/10 Buono

Karin

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Close to a great Pancake House; friendly people at the Lobby
Soggiorno di 2 notti a luglio 2023
Risposta di Jack P, il giorno 10 lug 2023
Dear GuestThank you very much for your positive review. We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again.

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was good
Soggiorno di 1 notte a giugno 2023
Risposta di Jack P, il giorno 10 lug 2023
Dear GuestThank you very much for your positive review. We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again.

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very basic accomodations ..... all hotels too expensive these days including this one but it was the best price for an ok rated place in the area .... got me thru the night and the shower had good water pressure, bed was ok
Soggiorno di 1 notte a giugno 2023
Risposta di Jack P, il giorno 10 lug 2023
Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Buono

dennis

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Strong disinfectant smell especially in the lobby.The room was clean the air-conditioning is somewhat louder than we we were used to.It is in a convenient area close to shopping and dining
Soggiorno di 1 notte a luglio 2023
Risposta di Jack P, il giorno 10 lug 2023
Dear GuestThank you very much for your positive review. We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again.

8/10 Buono

Amy

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Rooms are smelly and dirty
Soggiorno di 1 notte a luglio 2023
Risposta di Jack P, il giorno 10 lug 2023
Dear GuestThank you very much for your positive review. We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again.

6/10 Soddisfacente

Robert

Soggiorno di 1 notte a giugno 2023
Risposta di Ishita, il giorno 9 ago 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

4/10 Scarso

David

Viaggio di gruppo
I was confounded that I could not find tea in my room or in the breakfast nook and I had requested some from the front desk after I checked in and only found 3 types of coffee. Considering what I was charged for the room, I do not think my request was out of line. I also could not figure out how to get the listed TV channels on the TV with a placard right next to the TV, but no instructions on how turn on the correct App to view those channels.
Soggiorno di 1 notte a giugno 2023
Risposta di Jack P, il giorno 10 lug 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

2/10 Terribile

Jesse

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We got there at 12:30 since the hotel told us the room was ready. When getting there we walked into a dirty room. Our room wasn’t ready till 4:30 pm and by that time check in was past 2 hours and 30 mins. First time and last time I never have an issue with super 8 until this last experience
Soggiorno di 1 notte a maggio 2023
Risposta di Dax, il giorno 27 giu 2023
Dear GuestWe are extremely sorry for any unconvinced occurred. We discuss your concern to our staff and we ensure you that this will not happen again in the future. Thank you for your business and see you again.

8/10 Buono

Bradley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy to get to.
Soggiorno di 4 notti a maggio 2023
Risposta di Dax, il giorno 27 giu 2023
Thank you very much for your business.

8/10 Buono

Catherine

Mi è piaciuto: Pulizia e personale e servizio
Front desk staff was great. The place was clean, rooms were nice. It needs some updating from wear and tear or I would give a perfect rating
Soggiorno di 3 notti a maggio 2023
Risposta di Dax, il giorno 27 giu 2023
Thank you very much for your business.

2/10 Terribile

Ryan

Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di Jack P, il giorno 22 mag 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.