Thank you for your feedback! We're so glad you enjoyed your stay! Thank you for choosing the Wonderstone at Glacier.

Thank you for your feedback, we are thrilled that you enjoyed your stay!

Thank you!

Thank you! We are very glad you enjoyed your stay and welcome you back anytime.

We appreciate your feedback! We welcome you back anytime.

Thank you for your review. We welcome you to stay with us again. If there is ever anything we can do to make your stay more comfortable, just ask!

Dear Mr. Linares, First and foremost, I want to extend our deepest apologies for the difficulties you encountered with the phone system during your recent stay at our hotel. We understand how frustrating it must have been to face such unexpected issues, and we are genuinely sorry for any inconvenience this may have caused you. I assure you that the problem you experienced was a rare and unforeseen bug. As a team committed to providing impeccable service, we were disheartened to learn that this issue slipped our notice. Upon receiving your feedback, we immediately conducted a thorough investigation and analysis of our systems. I am pleased to inform you that we are taking the necessary steps to rectify the situation, ensuring that this anomaly does not recur. We are also reviewing our maintenance and monitoring protocols to enhance our system checks and prevent similar issues in the future. We understand that this does not undo your experience, so we have decided to issue a substantial rebate as a token of our commitment to guest satisfaction. Additionally, we value your patronage and would like to invite you back to stay with us again. To that end, we would love to offer you a discount on your next stay, when we are hoping to provide you with the pleasant and seamless experience that our guests rightfully expect from us. We thank you for your understanding. Warm regards,The Wonderstone Team

Dear Tiffani Hamilton, First and foremost, thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your recent stay at our hotel did not meet your expectations. It is always our top priority to provide our guests with an exceptional experience. We are particularly proud of our dedicated staff who are committed to being available 24/7, always ready to assist with any needs or concerns. It's disheartening to learn that there may have been a lapse in the high level of service we constantly work extremely hard to uphold. We wholeheartedly believe in the capability and sincerity of our team, and it’s through valuable feedback like yours that we can continue to improve and provide the exemplary service we are known for. Moreover, we want to assure you that your comfort is our utmost concern. Perhaps if you could enlighten us to as to specific nature of your needs as a guest and in what way these were not met, we could come to a mutually satisfactory conclusion to this matter. Our staff has discussed the details of your visit and we are at a loss as to what you found unsatisfactory. It appears you enjoyed a considerable free upgrade and from what we can see there were no issues with your room or the service you received. Once again, we apologize for not meeting your expectations. Please feel free to reach out to me directly to discuss this matter. Warm regards, Clayton General Manager Wonderstone

Thank you! We welcome you back anytime :)

Thank you for your review. We welcome you to stay with us again, and if there is anything we can do to make your stay more comfortable, you need only ask.

Thank you so much for taking the time to share your experience at our humble boutique hotel. We're delighted that you chose to stay with us and truly appreciate your feedback. It was an absolute pleasure to serve you during your visit. Our team is dedicated to providing a unique and comfortable experience for all our guests, and your comments are invaluable in helping us enhance our service. We understand your observations regarding the room amenities and design. Our aim is to cater to a wide range of preferences, and we are continuously working to find the perfect balance between style and functionality. Regarding our reception hours, we want to reassure you that guest safety and comfort are our top priorities. Although we spent considerable time outdoors this weekend ensuring the pathways were clear of snow for everyone's safety, please rest assured that we are always on-site and ready to assist with any needs or concerns. We're just a phone call away, even if we're momentarily tied up with tasks like managing a mountain of laundry in the back! We hope the communal area provided an enjoyable space for you to relax and connect with other guests. Our team is committed to creating an inviting atmosphere where everyone feels welcome and at home. Once again, thank you for staying with us and for your constructive feedback. We look forward to the opportunity of welcoming you back in the future, ensuring your next stay is even more comfortable and enjoyable. Thank you! :)

Thank you!

Thank you :)

Hello Patricia. We're sorry to hear that you were not satisfied with your stay. We would appreciate if you could reach out to us either at the front desk telephone or email so that we may better understand what went wrong. Thank you for your feedback!

Thank you, we are very glad you enjoyed your stay!

Firstly, we want to extend our sincerest apologies that your recent stay with us did not meet your expectations. We value guest feedback as it provides us with the opportunity to improve our services and guest experience. We pride ourselves on offering very competitive rates, and we aim to be transparent about our amenities and pricing, which are listed in detail on our website. While we do not offer complimentary breakfast, this is reflected in our pricing, allowing guests the flexibility to explore local cuisine options. Similar accommodations in the area, particularly in early September, can exceed 450 per night. In our opinion, double the price for a very similar hotel room plus a meager breakfast is not worth it, and most guests agree. Regarding the stairs, they meet all the standard requirements for safety and functionality, but we appreciate your input and will consider it as we continually make improvements to our property. We are surprised to hear your comments about the parking lot, as we do invest significantly in our landscaping to ensure it is clean and welcoming. We would appreciate any specific feedback you have so that we can address it directly. We understand the impact that external noise can have on the comfort of our guests, and we are looking into additional ways to mitigate this. Should you choose to stay with us again, we encourage you to reach out so that we can ensure you are placed in a quieter, first-floor room for a more restful experience. Your satisfaction is very important to us, and we hope you will consider us again in the future. Please contact us directly for any further assistance or if you would like to discuss your concerns in more detail. Thank you!

We are glad you enjoyed your stay!

We are glad you enjoyed your stay and we welcome you back anytime!

Hello Brien! Thank you for your feedback. We're so pleased to hear your overall experience was positive. Thank you for staying with us!

Thank you for your feedback. We're so glad you had a good experience. Thank you for staying with us!

Thank you for taking the time to share your experience with us. Your feedback is incredibly important to us as it allows us to continually improve our services and facilities. It's worth noting that while many of our guests appreciate the quality and comfort of our beds, we regret that your sleep experience did not meet your personal preferences. We understand that everyone's comfort needs are unique, and we apologize if our beds didn't suit your specific expectations. Regarding the heater, our maintenance team has inspected the unit following your feedback, and it appears to be functioning within normal parameters. However, we completely understand that the noise level you experienced was less than ideal, and for this inconvenience, we extend our sincerest apologies.

Thank you so much! We are so glad you noticed the little touches that we strive to provide for our guests.

Thank you for your review. We welcome you back anytime!

Thank you for your review. We welcome you to stay with us again.

Thank you for your review. We welcome you to stay with us again and please note that if there is anything we can do to make your stay more comfortable, just ask. :)

Thank you for your review! We go the extra mile to make sure ours are the cleanest rooms in town, and we appreciate that you took notice.

Thank you for your review. Next time you're in the neighborhood, we welcome you to stay with us again. Please don't hesitate to let us know what we can do to make your stay perfect!

Thank you for your review! It was a pleasure to serve you.

We appreciate your patronage. We welcome you back anytime!

Thank you for your review. We are glad you appreciated our unique design. :)

Thank you for your review! We welcome you back anytime.

Thank you so much for taking the time to leave a review. We're thrilled that you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

Hello William! Thank you so much for taking the time to leave a review. Your feedback is very important to us. We're glad that you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

Thank you for your review! We welcome you back anytime.

Thank you for your review! We were happy to host you and hope you will visit us again sometime.

Thank you! We welcome you to stay with us again. Just let us know what we can do to make your stay perfect.

Thank you for your feedback. We welcome you back anytime!

We are glad you enjoyed your stay. :)

Thank you for your review. We are glad you enjoyed our sleek, modern design.

Hello Lacey. We would love to hear more details about what exactly went wrong on your stay. If you could reach out to our front desk we would greatly appreciate it. Thank you for staying with us.

We are thrilled that you enjoyed your stay!

Hello Cally! Thank you so much for your feedback. We're thrilled that you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

Hello Kimberly! We're so happy you enjoyed your stay. Thank you for your feedback!

Hello Theresa! Thank you so much for your review. Your feedback is very important to us. We're so glad you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

Thank you! We appreciate your review.

Thank you! We would love the opportunity to serve you again.

Hello Donna! Thank you so much for your feedback. We're so glad that you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

Thank you for your recent stay and for sharing your valuable feedback. We're thrilled to hear that our staff and facility was to your liking. However, we're truly sorry for the noise disturbance you encountered during your stay. Your comments about the noise have been duly noted, and we are actively working to improve soundproofing to ensure a peaceful night's sleep for our guests. Please accept our apologies for any inconvenience this may have caused. We value your feedback and would like to assure you that this experience does not reflect our usual standards. If you choose to stay with us again, give us a call, and we will ensure that you are assigned the most optimal room for your preferences. Thank you for choosing us, and we hope to have the opportunity to provide you with an exceptional experience on your next visit. Thank you!

Thank you! We are glad you enjoyed your stay and our seasonal selection of fig bars and assorted snacks :)