Servizio della struttura

Recensioni per Courtyard by Marriott Columbia Missouri

3 out of 5
Courtyard by Marriott Columbia Missouri
3301 LeMone Industrial Blvd, Columbia, MO

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 293 su 537 recensioni" "
Valutazione di 8 - Buono. 162 su 537 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 537 recensioni" "
Valutazione di 4 - Scarso. 28 su 537 recensioni" "
Valutazione di 2 - Terribile. 15 su 537 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Karen

Very friendly staff. Great blackout curtains
Soggiorno di 2 notti ad aprile 2024
Risposta di MV, il giorno 22 apr 2024
Dear guest,Thank you for staying with us and thank you for your review. We look forward to you next visit.Sincerely

10/10 Eccellente

ted

Soggiorno di 1 notte ad aprile 2024
Risposta di Lori L, il giorno 19 apr 2024
Hello! Thank you for staying with us and thank you for your review of the Courtyard Marriott in Columbia, MO. We look forward to your next visit!

10/10 Eccellente

Scott, Willis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean rooms and nice staff convenient to downtown and other destinations
Soggiorno di 4 notti a gennaio 2024
Risposta di MV, il giorno 27 mar 2024
Dear guest,Thank you for staying with us and thank you for your review!We look forward to your next visit.Sincerely

10/10 Eccellente

Elza

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good hotel for the value. Wish it included free Breakfast
Soggiorno di 1 notte a gennaio 2024
Risposta di MV, il giorno 30 gen 2024
Dear guest,Thank you for staying with us and thank you for your review!We look forward to your next visit.Sincerely

8/10 Buono

Manuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place especially that it’s close to my wife’s rehab location. Wish there was a desk for that and I’d love to stay more often.
Soggiorno di 1 notte a gennaio 2024
Risposta di MV, il giorno 14 gen 2024
Dear guest,Thank you for staying with us and thank you for your review. We appreciate your feedback so we can make improvements.We hope next time your travel brings you back to Columbia, we will have to opportunity to better serve you.Sincerely

8/10 Buono

Nanec

Soggiorno di 1 notte a gennaio 2024
Risposta di MV, il giorno 15 feb 2024
Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback so we can make improvements. We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.

10/10 Eccellente

Angela

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di MV, il giorno 30 dic 2023
Dear guest,Thank you for staying with us and thank you for your review.We look forward to your next visit.Sincerely

10/10 Eccellente

shelly

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I visit here a few times a year for conferences. I always enjoy it. Bring a usb block though, no usb plug ins available in room.
Soggiorno di 1 notte a dicembre 2023
Risposta di MV, il giorno 14 dic 2023
Dear guest,Thank you for staying with us and thank you for your review! We look forward to your next visit.Sincerely

8/10 Buono

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia
We could not find any plastic silverware near the food service area. There was a strong smell of gas near the ice machine just outside of our room. We reported it but never knew what happened. It was better the next day but the odor was still present.
Soggiorno di 2 notti a novembre 2023
Risposta di MV, il giorno 28 nov 2023
Dear guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Soddisfacente

Sarah

Non mi è piaciuto: Servizi
Overpriced for what it is - rooms not well cleaned - dust and fingerprints all over. Breakfast is not provided - only a Starbucks outlet in lobby. Did have fridge and microwave in room which was convenient.
Soggiorno di 1 notte a novembre 2023
Risposta di MV, il giorno 17 nov 2023
Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback so we can make improvements. We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you. Sincerely,

10/10 Eccellente

ronald

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di MV, il giorno 15 nov 2023
Dear guest,Thank you for staying with us and thank you for your feedback!We look forward to your next visit.Sincerely,

8/10 Buono

Ronald

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di MV, il giorno 15 nov 2023
Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not good with your stay. We appreciate your feedback so we can make improvements.We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.Sincerely

10/10 Eccellente

Roger

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Rooms are rooms shower had good pressure. clean and comfy room. What stood out was the staff. The front desk person was great! Super nice and super helpful. Bar employee was great as well!
Soggiorno di 1 notte a novembre 2023
Risposta di MV, il giorno 17 nov 2023
Dear guest,Thank you for staying with us and thank you for your review!! We look forward to your next visit.Sincerely

10/10 Eccellente

Terri

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was very nice and vlean
Soggiorno di 1 notte a ottobre 2023
Risposta di MV, il giorno 29 ott 2023
Dear guest,Than you for staying with us and thank you for your review!We look forward to your next visit.Sincerely

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di MV, il giorno 30 ott 2023
Dear guest,Thank you for staying with us and thank you for your feedback!We look forward to your next visit.Sincerely

4/10 Scarso

Shawn

Mi è piaciuto: Personale e servizio e servizi
I had reserved a room with a king bed. When I checked in, I was told I was receiving a room with two queen beds because a room with a king bed "was not available". When I asked if there was a price difference, the woman who checked me in replied "probably". When I asked what the price different was, she sighed heavily and said "let me check". Once I went to my room, the room was clean, however the bathroom was in desperate need of re-caulking around the bathtub, re-wallpapering around the bathtub, and painting on the inside door frame of the bathroom. These were things I was not expecting from a Mariott hotel; especially a hotel that charged almost $200 per night, in a town of 126,000.
Soggiorno di 2 notti a ottobre 2023
Risposta di MV, il giorno 28 ott 2023
Dear guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance leadership team to ensure the necessary guidelines are in place and reviewed to prevent these from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Eccellente

Dawn

Soggiorno di 1 notte a ottobre 2023
Risposta di Maria V, il giorno 24 ott 2023
Dear guest,Thank you for staying with us and thank you for your review!We look forward to your next visit.Sincerely,

10/10 Eccellente

Julia

Soggiorno di 1 notte a ottobre 2023
Risposta di MV, il giorno 7 nov 2023
Dear guest,Thank you for staying with us and thank you for your review!We look forward to your next visit.Sincerely

10/10 Eccellente

Arturo

Soggiorno di 1 notte a ottobre 2023
Risposta di MV, il giorno 3 nov 2023
Dear guest,Thank you for staying with us and thank you for your review!We look forward to you next visit.Sincerely,

10/10 Eccellente

Lisa

Soggiorno di 1 notte a ottobre 2023
Risposta di MV, il giorno 28 ott 2023
Dear guest,Thank you for staying with us and thank you for your review!We look forward to your next visit.

10/10 Eccellente

Marybeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di MV, il giorno 5 ott 2023
Dear guest,Thank you for staying with us and thank you for your review! We look forward to your next visit.Sincerely,

10/10 Eccellente

Donald

Passing through
Just passing through. The room was very clean and very comfortable. It is a large hotel, but still quiet and restful after a long day on the road. We would stay here again.
Soggiorno di 1 notte a settembre 2023
Risposta di MV, il giorno 27 set 2023
Dear guest,Thank you for staying with us and thank you for your review. We look forward to your next visit.Sincerely

10/10 Eccellente

Norman

Soggiorno di 1 notte a settembre 2023
Risposta di MV, il giorno 11 ott 2023
Dear guest.Thank you for staying with us and thank you for your review!We look forward to your next visit.Sincerely

8/10 Buono

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not the place I thought I reserved a room at, but very quiet and nice staff.
Soggiorno di 1 notte a settembre 2023
Risposta di MV, il giorno 18 set 2023
Dear guest,Thank you for staying with us and thank you for review! We look forward to your next visit.Sincerely

10/10 Eccellente

Harold

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di MV, il giorno 13 set 2023
Dear guest,Thank you for staying with us and thank you for you review!We look forward to your next visitSincerely,

10/10 Eccellente

VICKI

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Conveniently located near Mizzou. Recently updated; clean & modern.
Soggiorno di 2 notti ad agosto 2023
Risposta di MV, il giorno 17 ago 2023
Dear guest,Thank you for staying with us and thank you for your review! We look forward to your next visit.Sincerely,

6/10 Soddisfacente

Denise

Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti ad agosto 2023
Risposta di MV, il giorno 15 ago 2023
Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback.We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.Sincerely

10/10 Eccellente

Kelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di MV, il giorno 31 lug 2023
Dear guest,Thank you for staying with us and thank you for your review!We look forward to your next visit.Sincerely

8/10 Buono

Bruce, Paducah

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a luglio 2023
Risposta di MV, il giorno 30 lug 2023
Dear guest,Thank you for staying with us and thank you for you review. We look forward to your next visit.Sincerely

6/10 Soddisfacente

Charles

Viaggio con la famiglia
Adequate hotel. Dark room with uncomfortable seats. Breakfast available for purchase at around $15-20 ea. nothing else within walking distance.
Soggiorno di 1 notte a luglio 2023
Risposta di MV, il giorno 23 lug 2023
Dear guest,Thank you for staying with us and thank you foe your review. We are sorry to hear that everything was no perfect with your stay. We appreciate your feedback so we can make improvements.We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.

8/10 Buono

Daniel G

Soggiorno di 1 notte a giugno 2023
Risposta di MV, il giorno 19 lug 2023
Dear guest,Thank you for staying with us and thank you for your review. We look forward to your next visit.

2/10 Terribile

Patsy

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room not clean - fingernail cuttings in the windowsill- hair in the bed- pool was dirty
Soggiorno di 1 notte a giugno 2023
Risposta di MV, il giorno 24 giu 2023
Dear guest,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely

10/10 Eccellente

Mike

Soggiorno di 1 notte a giugno 2023
Risposta di MV, il giorno 1 lug 2023
Dear guest,Thank you for staying with us and thank you for your review.! We look forward to your next visit.

10/10 Eccellente

Robert, LIBERAL

Soggiorno di 1 notte a giugno 2023
Risposta di MV, il giorno 30 giu 2023
Dear guest,Thank you for staying with us and thank you for your review! We look forward to your next visit.

8/10 Buono

Cindy Rogers

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a giugno 2023
Risposta di MV, il giorno 13 giu 2023
Dear guest,Thank you for staying with us and thank you for your review! We look forward to your next visit.Sincerely

10/10 Eccellente

Julene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet, clean and very comfortable!
Soggiorno di 3 notti a giugno 2023
Risposta di MV, il giorno 6 giu 2023
Dear Julene,Thank you for staying with us and thank you for your review! We look forward to your next visit.Sincerely

8/10 Buono

Scott

Soggiorno di 1 notte a giugno 2023
Risposta di MV, il giorno 25 giu 2023
Dear guest,Thank you for staying with us and thank you for your review. We look forward to your next visit.

10/10 Eccellente

Melissa

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2023
Risposta di MV, il giorno 31 mag 2023
Dear guest,Thank you for staying with us and thank you for your review!We look forward to your next visit.Sincerely

8/10 Buono

Rosanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff! Great lobby, room and sitting areas out back. I’d stay here again!
Soggiorno di 3 notti a maggio 2023
Risposta di MV, il giorno 7 nov 2023
Dear guest,Thank you for staying with us and thank you for your review.We look forward to your next visit.Sincerely,

10/10 Eccellente

Rosanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a maggio 2023
Risposta di MariaV, il giorno 25 mag 2023
Dear guest,Thank you for staying with us and thank you for your review! We look forward to your next visit.Sincerely

8/10 Buono

Denise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di MV, il giorno 12 mag 2023
Dear guest,Thank you for staying with us and thank you for your review.We look forward to your next visit.

6/10 Soddisfacente

Georgette

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2023
Risposta di MV, il giorno 11 apr 2023
Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.Sincerely

4/10 Scarso

Shoutell

Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a marzo 2023
Risposta di MV, il giorno 28 mar 2023
Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback so we can make improvements.We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you. Sincerely

8/10 Buono

ronald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was nice. Needed more TV's in the lounge area
Soggiorno di 1 notte a marzo 2023
Risposta di MV, il giorno 24 mar 2023
Dear guest,Thank you for taking the time to let us know about your experience while staying with us. We are under renovation to give our guest a greater experience at our hotel. We are sorry for any inconvenience during your stay. I hope that you will give us the opportunity to show you the improvements on your next visit.

4/10 Scarso

Lawrence

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was under construction (which I understand and don't hold against them). It seemed a mess. The pool was closed. There was no "continental breakfast". There were no drink chits. I was there for a couple of days. There wasn't enough coffee in the room (one cup). There are other local hotels that offer these things and this one should as well.
Soggiorno di 2 notti a febbraio 2023
Risposta di Lori , il giorno 1 mar 2023
Thank you for the review and thank you for staying with us. We are sorry to hear that this was your experience with us. Courtyards offer fresh made to order breakfast our of our Bistro and we proudly serve coffee.

8/10 Buono

VICKI

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2023
Risposta di Maria V, il giorno 14 mar 2023
Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback so we can make improvements. We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.Sincerely

4/10 Scarso

Shawna

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
We were not informed of a major remodel that also closed the pool. We have a ant problem in our room plus a random bug on the ceiling. (Seems weird to see ants in MO in the winter) The cover on our bedding clearly wasn’t washed because it has a blue stain that looked fresh. We are pretty disappointed because we had chose this property for the indoor pool.
Soggiorno di 1 notte a febbraio 2023
Risposta di Julie, Guest Services, il giorno 19 feb 2023
Dear Shawna,Thank you for taking the time to review our property! I am sorry to hear your stay was less than satisfactory. We do have warnings on both our website and the Marriott app that advise guests we are remodeling and some amenities are currently modified. Unfortunately, we cannot control whether or not or other third parties display these warnings or inform guests on the phone of the renovations in progress as we have asked them to do. I understand your disappointment with the pool being closed if that was your primary reason for choosing our location. Regarding the other issues you mentioned, thank you so much for bring them to our attention so we can address them with our team! I hope you will return once our renovations are complete to see the final product. If you can stop by the front desk on your way out this morning, we can assist you further. Kind Regards,

2/10 Terribile

brandon

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Courtyard is actually Construction by Marriott
Hotel was a wreck, construction being done at 7:30 Friday night during check in. If we hadn't been on the road since 12 PM we would have tried to find a other room. Front desk was rude, excuses, no ice machine in entire building was plugged in, hot tub has been filled in with cement. Dusty, noisy, highway traffic noise is ridiculous.
Soggiorno di 1 notte a gennaio 2023
Risposta di Maria V, il giorno 16 gen 2023
Dear guest,Thank you for staying with us and thank you for your review. We sincerely apologize for the inconvenience caused to you due to the noise produced by construction work; we are undergoing renovation to give our guest a greater experience at our hotel.I hope that you will understand this situation and please accept our apology.Thank you for your understanding and cooperation.Sincerely

6/10 Soddisfacente

Alexander

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Had two rooms. One room was ok, but had a few issues with furniture falling apart and heat was inconsistent. Our other room had many issues. Toilet did not work, heat did not work, furniture falling apart or inoperable. One additional minor thing was that the restrooms lacked towel bars to hang up towels, etc… Lack of food options. The restaurant was only open for breakfast and was very expensive. Obviously the know there are no other close by options so they capitalize on this.
Risposta di Maria V, il giorno 19 dic 2022
Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback so we can make improvements. We hope that next time your travel brings you back to Columbia, we will have the opportunity to better serve you.Sincerely

10/10 Eccellente

shelly

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love this hotel stay every year for a conference.
Risposta di Maria V, il giorno 8 dic 2022
Dear guest,Thank you for staying with us and thank you for your review!We look forward to your next visit.Sincerely