Hello Laura,Thank you for your review! We are very happy to hear you enjoyed our breakfast, the accommodation and our location in the heart of Copenhagen. We hope to see you again some time in the future :-)Best regards, Niklas MølgårdScandic Copenhagen Reception

Thank you Giorgio for leaving us a review and staying with us!

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regards Scandic Copenhagen

Dear FrancescaThank you for your feedback! We are happy to hear that you enjoyed your stay and hope to see you again in future.Best regardsFront Desk Team

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Dear Enrico.Thank you for your review. I am happy to hear, that you had a good stay with us. I am sad to read that cleaning was not as expected. I will send this information forward to our housekeeper manager, so she can improve our quality of cleanness.

Thank you for your feedback and time taken to answer. We hope to see you again one day. Best regards Scandic Copenhagen

Dear guest. Thank you for the great review. Have a great day. Best regards.

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback. We hope to see you again one day.Best regards Scandic Copenhagen

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Dear Paige MarieWe extend our sincerest apologies for the disappointing experience you encountered during your recent stay at Scandic Copenhagen. It deeply troubles us to learn that your expectations were not met, and for this, we are truly sorry.Your feedback regarding the amenities of the room, as well as the cleanliness issues you encountered, is of utmost concern to us. We strive to provide our guests with comfortable accommodations and impeccable service, and it is disheartening to hear that we fell short in this instance. Rest assured, your comments have been shared with our housekeeping for immediate action to prevent such occurrences in the future.We understand the frustration caused by the lack of comfort features in your room and the offer for an upgrade at an additional cost. Your feedback highlights areas where we can improve our offerings and communication with our guests. We will review our policies and procedures to ensure that we provide transparent and fair options for our guests to enhance their stay.Please accept our sincere apologies for any inconvenience caused, and know that we take your feedback seriously as we continually strive to enhance the guest experience at Scandic Copenhagen. We would be grateful for the opportunity to regain your trust and welcome you back for a much-improved stay in the future.Best regards,Niklas MølgårdScandic Copenhagen Reception

Dear Angela. thank you for your review. We hope to see you again in the future!

Dear NathanThank you for leaving us a feedback. I am happy to read that you enjoyed your stay. We decided to have a booking system for breakfast, in order to give the best service as possible when we are fully booked. We hope to see you again in the future. Best regards,

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.We hope to see you again one day.Best regards Scandic Copenhagen

Dear HideikoThank you for staying with us and for a nice feedback! I am glad to see that you enjoyed it. Best regards,

Dear Catherine, thank you for your feedback. We have different types of rooms and the ones with coffee and tea included are our superior and suites rooms. We hope to welcome you one more time :) Best regards,

Dear Tsukasa, Thank you for your feedback.I am sorry to read that you had an unpleasant experience. We are an ecofriendly hotel and we have introduced "cleaning under request". Guests are informed about this upon arrival and there is a QR code in the rooms and elevators to be able to book it. For a future reservation, you are welcome to call us at any time and we will be happy to help to book a cleaning or change to another room if necessary. Best regards,

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Dear Janice,Thank you for your feedback, it is highly appreciated.Best regards,

Hi,Thank you for your feedback.I am not sure i understand your question ?

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Hej Jannick,Tak fordi du taget dig tid og give en review af dit ophold. Vi er glade at høre at du kunne lide vores hotell og vi ser frem til at byde dig velkommen en anden gang!De bedste hilsen,Scandic Copenhagen

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Hej HenrikTak for din tilbagemelding. Jeg beklager meget din oplevelse og jeg har sendt dette videre til ledelsen.Håber, at kunne byde dig velkommen en anden gang.Mvh.Scandic CopenhagenSteenPs. hvis du modtager mit svar to gange - så er det fordi vort system skrev, "Info ikke afsendt" - første gang!

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regards Scandic Copenhagen

Mange tak for dit feed back og vi håber at se dig en anden gang.Med venlig hilsenScandic CopenhagenSteen

Kære Dorthe,Mange tak for din feedback, den sætter vi stor pris på.Hav en skøn dag.De bedste hilsner,

Kære SofieTak for din tilbagemelding, og jeg beklager meget din oplevelse med værelset. Jeg håber, at vi kan byde dig velkommen en anden gang og gøre det bedre. Jeg har videregivet dette til ledelsen.Med venlig hilsen

Dear Guest,Thank you for your feedback, it is highly appreciated.Have a great day.Best regards,

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

Kære Anne Mette. Tak for din tilbagemelding og jeg beklager din oplevelse.Jeg har videre givet dette til ledelsen og uagtet dette håber jeg, at vi kan byde dig velkommen en anden gang og gøre det bedre.Med venlig hilsenScandic CopenhagenSteen