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Recensioni per Holiday Inn Dar Es Salaam City Center, an IHG Hotel

4 out of 5
Holiday Inn Dar Es Salaam City Center, an IHG Hotel
Azikiwe Street/ Upanga Road Jct, Dar es Salaam

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 98 su 356 recensioni" "
Valutazione di 8 - Buono. 147 su 356 recensioni" "
Valutazione di 6 - Soddisfacente. 57 su 356 recensioni" "
Valutazione di 4 - Scarso. 33 su 356 recensioni" "
Valutazione di 2 - Terribile. 21 su 356 recensioni" "

8,0/10

Pulizia

8,2/10

Personale e servizio

8,6/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

giovanni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

fabrizio, genova

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
hotel holiday inn a Dar es Salaam
Moderno, pulito e impeccabile

10/10 Eccellente

Kim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location to experience the heart of the city on a short stay
Soggiorno di 1 notte a marzo 2024
Risposta di Cynthia Chimweta, il giorno 9 mar 2024
Dear KimThank you for your positive review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel. Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.

8/10 Buono

Hopkins

Soggiorno di 25 notti a febbraio 2024
Risposta di Cynthia Chimweta, il giorno 22 mar 2024
Dear HopkinsGreetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we will use your feedback to coach our team in order to provide a better experience in the future. We look forward to hosting you again in the future.

10/10 Eccellente

Anil

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfasts. dinners excellent,Staff warm and welcoming, central area , clean .
Soggiorno di 4 notti a gennaio 2024
Risposta di Pravin Thakare, il giorno 4 feb 2024
Dear AnilThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Laura

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff, surroundings, buffet breakfast excellent. However, the entire bathroom area needs to be redone. I hope because it's Africa the standards of the Holiday Inn is below N. America.
Soggiorno di 2 notti a gennaio 2024
Risposta di Pravin Thakare, il giorno 4 feb 2024
Dear MargaretThank you for your positive review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel. Your feedback in regards to revamp of bathrooms,shared with our management for consideration in next renovation phase.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Margaret

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very comfortable stay with accommodating staff. Enjoyed time by the pool and rooftop. Breakfast was good. Clean rooms are comfortable could use a little more sweeping and vacuuming in hallways. Otherwise great. Shuttle was reliable
Soggiorno di 1 notte a gennaio 2024
Risposta di Pravin Thakare, il giorno 4 feb 2024
Dear MargaretThank you for your positive review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Margaret

Soggiorno di 1 notte a gennaio 2024
Risposta di Cynthia Chimweta, il giorno 14 feb 2024
Thank you for staying at Holiday Inn. We appreciate your feedback and we look forward to welcoming you back at Holiday Inn Dar es Salaam.

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a gennaio 2024
Risposta di Pravin Thakare, il giorno 15 gen 2024
Dear Prashanth KumarThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

kareem, waterloo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is one of the best holiday inn I have stayed in world wide great food and service and good bar
Soggiorno di 1 notte a dicembre 2023
Risposta di Pravin Thakare, il giorno 24 dic 2023
Dear kareemThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

2/10 Terribile

Manuel

Soggiorno di 1 notte a novembre 2023
Risposta di Pravin Thakare, il giorno 22 nov 2023
Dear Manuel,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us.We are concerned and offer our sincere apologies for the not matching your expectations. We request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

4/10 Scarso

Sara

Soggiorno di 1 notte a novembre 2023
Risposta di Pravin Thakare, il giorno 20 nov 2023
Dear SaraGreetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Andrii

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Personnel at reception and lounge are just excellent - friendly and helpful
Soggiorno di 1 notte a ottobre 2023
Risposta di Pravin Thakare, il giorno 3 nov 2023
Dear AndriiThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Josephus M

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
I liked the centralized location. The hotel staff were amazing. The staff upfront Margaret at the reception desk is the epitome of hospitality. Margaret is a dream. I payed for two nights of dinner for two adults. I visited the restaurant the last night i stayed there unfortunately, my experience was ruined by a manager who came up to my table interrupting my experience by demanding that I pull out my phone and rate his restaurant right there in front of him. I didn't comply to his ridiculous request. I thought it was rude.
Soggiorno di 2 notti a settembre 2023
Risposta di Pravin Thakare, il giorno 13 ott 2023
Dear Josephus MThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We will also address the concerns in regards to Manager's behaviour and will share with our HR for corrective action.We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

Emmanuel

Soggiorno di 5 notti a settembre 2023
Risposta di Pravin Thakare, il giorno 24 ott 2023
Dear EmmanuelThank you for your review with maximum scores against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Wayne

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Service
Staff are friendly and helpful, enjoyed the room service but breakfast could improve.
Soggiorno di 4 notti a settembre 2023
Risposta di Pravin Thakare, il giorno 21 set 2023
Dear WayneThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We will also address the concerns in regards to breakfast and will share with our Chef for correctiove action.We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Andreas, Langenselbold

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Das Hotel selbst ist ein wenig in die Jahre gekommen, die Einrichtung entsprechend genutzt. Dennoch wird auf Sauberkeit geachtet. Der Service ist hervorragend, die Verpflegung (bei mir Halbpension) war sehr gut. Die Preise sind insgesamt günstig - gerade wenn man aus Sanzibar angereist ist. Flughafentransfer hat hervorragend geklappt.
Soggiorno di 1 notte a settembre 2023
Risposta di Pravin Thakare, il giorno 12 set 2023
Dear AndreasThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre.Also, thank you for your words of appreciation for overall cleanliness and food services.We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Newton

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great
Our stay at holiday was good. We were in good friendly hands. The food was excellent. I will book holiday again
Soggiorno di 2 notti ad agosto 2023
Risposta di Pravin Thakare, il giorno 20 nov 2023
Dear NewtonThank you for your review against your recent stay with Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

4/10 Scarso

Sudhir Nath

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Though they try to clean the rooms well , but room has bad smell ( May be old carpet) , phones not working , Gym equipment broken , having net issue ….. only positive is people working who are friendly…… not at all holiday standards…. Sure will not go back to this hotel
Soggiorno di 6 notti ad agosto 2023
Risposta di Pravin Thakare, il giorno 4 set 2023
Dear Lydia,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us.We are concerned and offer our sincere apologies for the inconvenience caused to you during your stay. Feedback have been shared with our Management team leaders and be rest assured that we are working diligently to ensure that such a situation does not occur again. We request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

WONJUN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
도심과 가까워서 편리합니다.
Soggiorno di 1 notte ad agosto 2023
Risposta di Pravin Thakare, il giorno 27 ago 2023
Dear WONJUNThank you for your review with maximum scores against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

TAKASHI

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
TZの玄関口として
2023年8月に2泊しました。 TZは10数年訪れており、毎回Arushaにわたる・Arushaから帰る数日間をDARで過ごしています。 ○立地…非常に良い より値段のはるLuxuryなホテルなどと同じような地域にあります。 歩いて10-15分くらいのところに外国人向けのスーパーがあり（歩くと街の雰囲気も分かります）、同じくらいでZanzibar行きのフェリー乗り場にも行けます。 ○食事…個人的には好きです。 日本人の口には合うと思います。 歩いて2-3分のところにピザハットがあり、やはり7-10分くらいでKFCがありますので、味・値段が気に入らなければ外に食べに行ってもよいかと思います。 ○インターネット…日本の感覚だと少し遅いけど、問題なし この10年間からすればこれだけ安定するようになったことに私自身は進歩を感じます。 あくまで日本と比べれば遅いかもしれませんが、十分ではないでしょうか。 ○その他 ・とにかくシーツがペトペトしています（今回はこれが一番気になりました）。最上階のレストランもそうなので港町DARゆえかもしれません。そうであればこれはこのホテルに限ったことではありませんので、DARに泊まる際はこの点はあらかじめ認識しておいた方が良さそうですね。 ・設備は大分古くなってきました。初日に部屋に入った時にはバスルームからあまり良くない匂いがしていましたが、初日のその時のみでした。 ○総じて 日本のクオリティを求めると「この値段で！？」となるかもしれませんが、ここはタンザニアです。 初日に部屋備え付けのコーヒーを2杯飲みましたが翌日補充されていなかったりします。House Keeperを見つけて「2本ちょうだい」と言いましょう。ここはそういう国です。 そういった意味で、ここを起点にTZを満喫する方にとって、「まずTZを理解し、Adjustする」にはとても良い玄関口になります。 私自身は、次もこのホテルが第1オプションです！
Soggiorno di 2 notti ad agosto 2023
Risposta di Pravin Thakare, il giorno 11 ago 2023
Dear TAKASHIThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We will also address the concerns shared your feedback with our respective team leaders for action.We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

Pravin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice
Soggiorno di 1 notte ad agosto 2023
Risposta di Pravin Thakare, il giorno 11 ago 2023
Dear PravinThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

2/10 Terribile

Lydia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I would not chose to stay in this hotel again and would not recommend it to anyone else. On arrival at the hotel at 2pm I was informed that our room (family suite) was not ready (even though the check in time is 2), we waited 45 minutes when one of the staff said she would go and check, came back with a key card for our room, handing it to us whilst not even looking at us as she was too busy talking to someone else - so rude. When we went up there was still housekeeping staff making the bed so we had to wait outside in the corridor. When we went into the room it smelt really badly of damp - the whole hotel had this smell but this was awful. We were only staying for a short while as we had an early flight otherwise we would have moved to another hotel as there would have been no point moving to another room as we could imagine this problem to exist throughout.
Soggiorno di 1 notte a luglio 2023
Risposta di Pravin Thakare, il giorno 1 ago 2023
Dear Lydia,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us.I am concerned and offer my sincere apologies for the inconvenience caused to you during your stay. I have addressed the same with my respective team leaders and be rest assured that we are working diligently to ensure that such a situation does not occur again. I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Floyd

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Hotel
Booked for 2 night to get some business taken care of, but only needed for a night hotel.com and Holiday Inn was gracious enough to refund the 2nd day thankful I am
Soggiorno di 2 notti a luglio 2023
Risposta di Pravin Thakare, il giorno 30 lug 2023
Dear FloydThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Iyas

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
very good hotel
Soggiorno di 1 notte a luglio 2023
Risposta di Pravin Thakare, il giorno 30 lug 2023
Dear IyasThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Your words of appreciation for our overall services , are highly motivational for our team.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Nizam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Central of the city
Soggiorno di 1 notte a giugno 2023
Risposta di Pravin Thakare, il giorno 30 lug 2023
Dear NizamThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Your words of appreciation for our location and services , are highly motivational for our team.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

4/10 Scarso

Pedro

Soggiorno di 1 notte a luglio 2023
Risposta di Pravin Thakare, il giorno 11 ago 2023
Dear PedroGreetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

6/10 Soddisfacente

Naushaba

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location
They say breakfast is not included. It says included on my booking ??
Soggiorno di 1 notte a luglio 2023
Risposta di Pravin Thakare, il giorno 21 lug 2023
Dear NaushabaThank you for your recent with us at Holiday Inn Dar Es Salaam City Centre.As communicated earlier, due to technical error with rate code, booking was updated without breakfast and which was sorted, and we offered breakfast as per booking package.Look forward to welcome you at Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

4/10 Scarso

Janet

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 5 notti a giugno 2023
Risposta di Pravin Thakare, il giorno 7 lug 2023
Dear JanetGreetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

6/10 Soddisfacente

Fares

Old furniture
Soggiorno di 1 notte a giugno 2023
Risposta di Pravin Thakare, il giorno 1 lug 2023
Dear Fares,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We are concerned and shared your feedback with my respective management team leaders to consider change of furniture during next renovation cycle.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

Yijia

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff of this hotel are friendly, the check-in is convenient, and the taste of the restaurant is very satisfying
Soggiorno di 1 notte a giugno 2023
Risposta di Pravin Thakare, il giorno 14 giu 2023
Dear YijiaThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Your words of appreciation for our services from staffs and food quality, are highly motivational for our team.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

4/10 Scarso

Jake

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room smelled strongly of cigarettes
Soggiorno di 1 notte a giugno 2023
Risposta di Pravin Thakare, il giorno 14 giu 2023
Dear Jake,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us.I am concerned and offer my sincere apologies for the inconvenience caused to you during your stay. I have addressed the same with my respective team leaders and be rest assured that we are working diligently to ensure that such a situation does not occur again.I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

Marya

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2023
Risposta di Pravin Thakare, il giorno 4 giu 2023
Dear MaryaThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre.We are glad to know that you enjoyed your stay with us.Once again Thank you for your great encouragement and look forward to welcome you back in near future.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

Andrii

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and comfortable, excellent service especially reception and executive lounge. Breakfast could have cold cuts and espresso coffee
Soggiorno di 4 notti ad aprile 2023
Risposta di Pravin Thakare, il giorno 8 mag 2023
Dear AndriiThank you for your feedback against your recent with Holiday Inn Dar Es Salaam City Centre.We are glad to know that you had enjoyed the facilities & services during your stay with us. You feedback in regards to addition of cold cuts to breakfast is shared with Chef for consideration while planning breakfast menu. Also we serves expresso and type of coffees at breakfast time.Thank you again for your great encouragement. Look forward to welcome you back soon at Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

6/10 Soddisfacente

Norris

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Standard
We stayed one night, on arrival it turned out i had booked the wro g mother however i was allowed to contact hotels.com and ammend it for $10 USD. Both person on the reception desks was very helpful and accommodating. The hotel has an odd smell like roaches and or repellent. The carpets and most of the non white bedding are dated. Breakfast was Tanzanian good with a lovely selection of fruits. Overall it was convenient to stay there out of necessity if it wasn't for the smell we would've stayed one more night.
Soggiorno di 1 notte ad aprile 2023
Risposta di Pravin Thakare, il giorno 1 mag 2023
Dear Norris,Thank you for taking the time to tell us about your experience at Holiday Inn DAR ES SALAAM CITY CENTRE.Please know that your feedback is extremely valuable to us. Your words of appreciation for our colleagues and breakfast variety are highly motivational for our team. Also, we apologize for not matching your expectations in terms of smell and linen issue in room. We assure you a corrective measures will be taken by our team.We look forward for an opportunity to serve you again in the future.Sincerely,Pravin ThakareFront Office Manager

10/10 Eccellente

Andrii

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Comfortable, adequate facility with good service
Soggiorno di 5 notti ad aprile 2023
Risposta di Pravin Thakare, il giorno 24 apr 2023
Dear AndriiThank you for your feedback against your recent with Holiday Inn Dar Es Salaam City Centre.We are glad to know that you had enjoyed the facilities & services during your stay with us. Thank you again for your great encouragement.Look forward to welcome you back soon at Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

Trevor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best stay ever
It was super amazing and the staff were exceptionally friendly and helpful. The owner was equally friendly and helpful.
Soggiorno di 6 notti ad aprile 2023
Risposta di Pravin Thakare, il giorno 13 apr 2023
Dear TrevorThank you for your valuable feedback against your recent stay with us.Your words of appreciations for our colleagues and overall services , are highly appreciated and motivational to entire team.Look forward to welcome you in nearby future at Holiday Inn Dar Es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

2/10 Terribile

Elikunda

Mi è piaciuto: Personale e servizio
Bestätigung der Buchung
Die Gesamterfahrung war gut, obwohl ich super schockiert war, als ich das Hotel verlassen wollte und der zuständige Angestellte mir sagte, dass ich Gebühren und Steuern nicht bezahlt habe, obwohl ich bereits bezahlt hatte. In der Zwischenzeit rief ich zwei Tage vor dem Einchecken im Hotel an und bestätigte meine Buchung (einschließlich aller Zahlungen). Ich hatte das Gefühl, einen Kunden zu beleidigen, besonders weil ich meine Buchung bereits im Voraus überprüft hatte.
Soggiorno di 2 notti a marzo 2023
Risposta di Pravin Thakare, il giorno 13 apr 2023
Dear Elikunda,Thank you for taking the time to provide feedback about your experience at Holiday Inn DAR ES SALAAM CITY CENTRE.I would like to start by apologizing to you for not meeting your expectations in terms of billing at departure. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Pravin ThakareFront Office Manager

4/10 Scarso

Manickaraj

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cleanliness has to be improved a lot and lot. Beds are with disguisting smell
Soggiorno di 1 notte a marzo 2023
Risposta di Pravin Thakare, il giorno 31 mar 2023
Dear ManickarajThank you for sharing your feedback. Apology for not matching expectations and We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Pravin ThakareFront Office Manager

10/10 Eccellente

John T.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have stayed at this property many times and I am always pleased with the friendliness and helpfulness of the staff.
Soggiorno di 4 notti a marzo 2023
Risposta di Pravin Thakare, il giorno 21 mar 2023
Dear John T.Thank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

8/10 Buono

Mireille

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a marzo 2023
Risposta di Pravin Thakare, il giorno 21 mar 2023
Dear MireilleThank you for your review against your recent stay with us.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

10/10 Eccellente

Csaba

Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a marzo 2023
Risposta di Pravin Thakare, il giorno 7 mar 2023
Dear CsabaThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

10/10 Eccellente

Paren

Soggiorno di 1 notte a febbraio 2023
Risposta di Pravin Thakare, il giorno 2 mar 2023
Dear ParenThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

8/10 Buono

layo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
In a very busy location but once inside your room you don't realise this. Fairly peaceful environments
Soggiorno di 1 notte a febbraio 2023
Risposta di Pravin Thakare, il giorno 28 feb 2023
Dear layoThank you for your review against your recent stay with us.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

2/10 Terribile

Amos

Soggiorno di 2 notti a febbraio 2023
Risposta di Pravin Thakare, il giorno 17 mar 2023
Dear AmosThank you for your feedback and Firstly, I would like to apologize for not matching your expectations.I messaged you to personal inbox to understand the feedback in detail. We look forward to get an opportunity to welcome you back, making sure this stay experience was once off and we exceed your expectations next time.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

Jerry

Soggiorno di 6 notti a febbraio 2023
Risposta di Pravin Thakare, il giorno 13 mar 2023
Dear JerryThank you for your review against your recent stay with Holiday Inn Dar Es Salaam.We are glad to know that you enjoyed your stay.Look forward for an opportunity to welcome you back at Holiday Inn Dar Es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 Buono

Walter, covington

Mi è piaciuto: Pulizia, personale e servizio, servizi
Soggiorno di 1 notte a febbraio 2023
Risposta di Pravin Thakare, il giorno 12 mar 2023
Dear WalterThank you for your review against your stay with us.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

10/10 Eccellente

Bahati

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
all good
Soggiorno di 1 notte a febbraio 2023
Risposta di Pravin Thakare, il giorno 9 feb 2023
Dear BahatiThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

Jay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice breakfast
Soggiorno di 1 notte a febbraio 2023
Risposta di Pravin Thakare, il giorno 9 feb 2023
Dear JayThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 Eccellente

Maxwwell

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a gennaio 2023
Risposta di Pravin Thakare, il giorno 18 gen 2023
Dear MaxwellThank you for your review and rating us to the maximum.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager