Esterni

Recensioni per Holiday Inn Express Hotel & Suites Dayton-Centerville, an IHG Hotel

2.5 out of 5

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 345 su 614 recensioni" "
Valutazione di 8 - Buono. 181 su 614 recensioni" "
Valutazione di 6 - Soddisfacente. 56 su 614 recensioni" "
Valutazione di 4 - Scarso. 19 su 614 recensioni" "
Valutazione di 2 - Terribile. 13 su 614 recensioni" "

9,0/10

Pulizia

9,2/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Jane, Salt Lake City

Mi è piaciuto: Pulizia e personale e servizio
Very friendly front desk staff. The heating cooling system needs to be updated, as do the tv remotes.
Soggiorno di 2 notti ad aprile 2024
Risposta di E. Rinehart, il giorno 2 mag 2024
Dear Jane,Thank you for taking the time to tell us about your experience at Holiday Inn Express DAYTON-CENTERVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Pyper ChambersFront Desk Supervisor

8/10 Buono

Angela

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When we first checked in they gave us a handicap accessible room which was not needed - once in the room and into the bathroom - it had a horrible musty smell and the tub looked like it had not been cleaned in a long time - we went back to the front desk and explained and they promptly put us in another room - BUT made excuses as to why the bathroom floor looked like it did - regardless it is an eyesore and no one is going to want to shower in it - Fix it!
Soggiorno di 1 notte ad aprile 2024
Risposta di P. Chambers, il giorno 2 mag 2024
Dear Jane,Thank you for taking the time to tell us about your experience at Holiday Inn Express DAYTON-CENTERVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Pyper ChambersFront Desk Supervisor

10/10 Eccellente

Douglas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di E. Rinehart, il giorno 15 apr 2024
Dear Douglas,Thank you for taking the time to tell us about your experience at Holiday Inn Express DAYTON-CENTERVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 9374245757 or erinehart@sghospitality.com.Sincerely,Erica Rinehart General Manager9374245757erinehart@sghospitality.com

10/10 Eccellente

Norman F

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very comfortable stay
Soggiorno di 1 notte ad aprile 2024
Risposta di P. Chambers, il giorno 2 mag 2024
Dear Norman F,Thank you for taking the time to tell us about your experience at Holiday Inn Express DAYTON-CENTERVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Pyper ChambersFront Desk Supervisor

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location
Soggiorno di 1 notte ad aprile 2024
Risposta di E. Rinehart, il giorno 10 apr 2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 Eccellente

Donald

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Check in was quick and manager was very friendly
Soggiorno di 1 notte a marzo 2024
Risposta di E. Rinehart, il giorno 27 mar 2024
Dear Donald,Thank you for taking the time to tell us about your experience at Holiday Inn Express DAYTON-CENTERVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Maria Celia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice, comfortable, clean, safe.
Soggiorno di 1 notte a febbraio 2024
Risposta di E. Rinehart, il giorno 19 feb 2024
Thank you for taking to the time to give us your feedback. We appreciate your response greatly and we are glad to hear that you had an enjoyable stay with us. We hope to see you again soon!

10/10 Eccellente

Bethany

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were extremely helpful with anything we neeeded. The breakfast buffet in the morning was fantastic with a large selection of food. The room was one of the cleanest hotel rooms I've seen. I would definitely stay here again.
Soggiorno di 1 notte a febbraio 2024
Risposta di E. Rinehart, il giorno 13 feb 2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. I will make sure that the front desk knows how much you appreciate them. We hope to see you again soon!

4/10 Scarso

Jolyn

Soggiorno di 1 notte a febbraio 2024
Risposta di E. Rinehart, il giorno 21 mar 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DAYTON-CENTERVILLE.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

8/10 Buono

Donald

Viaggio di coppia
The property was very clean
Soggiorno di 1 notte a gennaio 2024
Risposta di E. Rinehart, il giorno 8 feb 2024
Thank you for taking to the time to give us your feedback. We appreciate your response greatly and we are glad to hear that you had an enjoyable stay with us. We hope to see you again soon!

10/10 Eccellente

Easter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di E. Rinehart, il giorno 7 feb 2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We hope to see you again soon!

10/10 Eccellente

karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Grat place to stay
Very clean throughout the facility. Spacious room with 2 queen beds and large bathroom. The breakfast was outsstanding--great selection and very tasty. Would highly recommend.
Soggiorno di 1 notte a gennaio 2024
Risposta di E. Rinehart, il giorno 2 feb 2024
Thank you for taking the time to write nice comments about our staff. I am pleased to read that you feel there is consistency at our hotel with customer service. We appreciate your business and the time you spent to write this review. I hope to welcome you back again soon!

10/10 Eccellente

Justin

Mi è piaciuto: Condizioni e dotazioni della struttura
Tt
Soggiorno di 1 notte a gennaio 2024
Risposta di E. Rinehart, il giorno 29 gen 2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again. We hope to see you again soon!

8/10 Buono

salim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di E. Rinehart, il giorno 22 gen 2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

6/10 Soddisfacente

Bruce

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Need to improve on room cleanliness, mold in tub, soap scum in tub, shower head full if lime deposits. When we got there they hadn't emptied some of the trash cans in the room and main mirror on cliset looked like someone had spit on it and had run down the mirrior it was about 3 foot long. Over all bad but starting to look very dated.
Soggiorno di 2 notti a gennaio 2024
Risposta di E. Rinehart, il giorno 15 gen 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DAYTON-CENTERVILLE.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

8/10 Buono

Roy, Kettering

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di E. Rinehart, il giorno 15 gen 2024
Thank you so much for your review! Thanks for choosing us. So glad that you enjoyed our property and our team. We look forward to having you stay here with us again.

10/10 Eccellente

William

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a novembre 2023
Risposta di E. Rinehart, il giorno 9 gen 2024
14.Thank you for taking the time to write nice comments about our staff. I am pleased to read that you feel there is consistency at our hotel with customer service. We appreciate your business and the time you spent to write this review. I hope to welcome you back again soon!

8/10 Buono

Jerry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di E. Rinehart, il giorno 10 gen 2024
We are Happy to see you had a great stay and enjoyed the hotel and its location. We look forward to seeing you again!!!

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice stay
Risposta di E. Rinehart, il giorno 7 feb 2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We hope to see you again soon!

10/10 Eccellente

Nicole

Viaggio con famiglia e bambini piccoli, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di E. Rinehart, il giorno 9 gen 2024
Thank you for taking the time to write nice comments about our staff. I am pleased to read that you feel there is consistency at our hotel with customer service. We appreciate your business and the time you spent to write this review. I hope to welcome you back again soon!

8/10 Buono

Brad

Soggiorno di 1 notte a dicembre 2023
Risposta di E. Rinehart, il giorno 9 gen 2024
Thank you for taking the time to write nice comments about our staff. I am pleased to read that you feel there is consistency at our hotel with customer service. We appreciate your business and the time you spent to write this review. I hope to welcome you back again soon!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
They had problems locating the second room in my reservation and were basically writing it off and going to make me book another room even though I had the confirmation number and proof on my cell. The concierge just kept saying I should'nt have booked through a third party site. We ended up get it straightened out, but i wasnt thrilled
Soggiorno di 1 notte a dicembre 2023
Risposta di E. Rinehart, il giorno 11 dic 2023
Good morning Guest, upon looking at your reservation, the FD would have not known name on the 2nd reservation without asking you. Apparently when the reservation was made it was placed under a different name and without that information we could not look up that information. I'm sorry for the confusion. We hope you give us another chance to serve you better in the future.

8/10 Buono

Albert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Stayed at same hotel 13 days earlier and gave it a great rating … unfortunately on our way home we had a room that needs some repair (grout, baseboards in washroom, etc). When we entered the room, the temperature was only 50 degrees and it took over two hours to warm up.
Soggiorno di 1 notte a novembre 2023
Risposta di E. Rinehart, il giorno 29 nov 2023
Dear Albert,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DAYTON-CENTERVILLE.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Sincerely,Erica Rinehart General Manager9374245757erinehart@sghospitality.com

10/10 Eccellente

renee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was close to my family home. It had an indoor pool and a jacuzzi was in our room.
Soggiorno di 1 notte a novembre 2023
Risposta di E. Rinehart, il giorno 29 nov 2023
We are Happy to see you had a great stay and enjoyed the hotel and its location. We look forward to seeing you again!!!

8/10 Buono

Juan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
No dejé el cartón para que limpiaran la habitación pero no pasaron, fue lo único
Soggiorno di 5 notti a novembre 2023
Risposta di E. Rinehart, il giorno 24 nov 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

4/10 Scarso

William

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a novembre 2023
Risposta di E. Rinehart, il giorno 24 nov 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DAYTON-CENTERVILLE. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

10/10 Eccellente

Lisa

Viaggio di lavoro
Mi è piaciuto: Servizi
Very clean. Front desk staff were great.
Soggiorno di 1 notte a novembre 2023
Risposta di E. Rinehart, il giorno 11 dic 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 Eccellente

Keith

Soggiorno di 1 notte a novembre 2023
Risposta di E. Rinehart, il giorno 24 nov 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

10/10 Eccellente

Cheryl

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast was great! Best we had out of 3 different hotels that week. Shower was strong. Really enjoyed. Would stay there again
Soggiorno di 1 notte a novembre 2023
Risposta di Pyper Chambers, il giorno 15 nov 2023
Thank you so much for your feedback! We are happy to hear you enjoyed your stay with us, and we look forward to seeing you again! Thank you for staying with us. Pyper ChambersFront Office Manager

8/10 Buono

Albert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di E. Rinehart, il giorno 13 nov 2023
Thank you for taking to the time to give us your feedback. We appreciate your response greatly and we are glad to hear that you had an enjoyable stay with us. We hope to see you again soon!

10/10 Eccellente

Keith

Soggiorno di 1 notte a novembre 2023
Risposta di E. Rinehart, il giorno 13 nov 2023
Thank you for taking to the time to give us your feedback. We appreciate your response greatly and we are glad to hear that you had an enjoyable stay with us. We hope to see you again soon!

10/10 Eccellente

Atsushi

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Satisfied
Soggiorno di 1 notte a novembre 2023
Risposta di E. Rinehart, il giorno 7 nov 2023
Thank you so much for your positive feedback about your previous stay! We appreciate that you took the time to tell us about your time here at the Holiday Inn Express. We hope that you come and stay with us again soon.Sincerely, Erica Rinehart - GM5655 Wilmington PikeDayton, Ohio 45459erinehart@sghospitality.com937-424-5757

8/10 Buono

Ronald

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Surprised
Very good location and easy to get to. We were very surprised to get a hot breakfast. Nice touch
Soggiorno di 2 notti a ottobre 2023
Risposta di E. Rinehart, il giorno 30 ott 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

6/10 Soddisfacente

Debra

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a ottobre 2023
Risposta di E. Rinehart, il giorno 30 ott 2023
Thank you for choosing to stay with us! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

10/10 Eccellente

Ronald

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient
Soggiorno di 2 notti a ottobre 2023
Risposta di Pyper Chambers, il giorno 18 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express DAYTON-CENTERVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 Buono

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di E. Rinehart, il giorno 18 ott 2023
Thank you for taking to the time to give us your feedback. We appreciate your response greatly and we are glad to hear that you had an enjoyable stay with us. We hope to see you again soon!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Cigarette smoke smell
Although customer service was great, the room in which we stayed on the first floor had a horrible damp, old-cigarette smoke smell. This was the 2nd time in a room on the same floor. Very nasty air quality in the room. We were credited $30 for each night of our 2-night stay. If we have a choice in the future, we will not stay at this hotel.
Soggiorno di 2 notti a ottobre 2023
Risposta di Pyper Chambers, il giorno 18 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express DAYTON-CENTERVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Soddisfacente

Kristi, Knoxville

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The check-in staff person was rude. The property and room were clean and well maintained. The in-room bathroom had Dove brand toiletries, which are great for persons with sensitive skin. Linens and bed were comfortable. The carpet in the room had what appeared to be coffee or tea stains. There were no USB ports on any of the outlets, lamps, or alarm clock.
Soggiorno di 2 notti a ottobre 2023
Risposta di E. Rinehart, il giorno 16 ott 2023
Thank you for taking the time to complete a brief survey regarding your recent stay with us. We are delighted you enjoyed your stay. I will pass your comments on to our Front Desk team and maintenance team so we can have them addressed in a timely manner. We do hope you chose to stay with us again, so we can exceed your expectations. If there is anything I can do for you, please feel free to contact me.

10/10 Eccellente

Savanah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and convenient location
Soggiorno di 2 notti a ottobre 2023
Risposta di E. Rinehart, il giorno 30 ott 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

8/10 Buono

Robert

Soggiorno di 3 notti a settembre 2023
Risposta di E. Rinehart, il giorno 2 nov 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
The right side bed table plug didn’t work in 303. Everything else was excellent! We stay here every time we visit our son.
Soggiorno di 4 notti a settembre 2023
Risposta di E. Rinehart, il giorno 9 ott 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

10/10 Eccellente

Ryan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di E. Rinehart, il giorno 9 ott 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

8/10 Buono

Kirsten

Soggiorno di 2 notti a settembre 2023
Risposta di E. Rinehart, il giorno 2 ott 2023
Thank you for choosing to stop in during your travel. We appreciate your feedback. We are super pleased you enjoyed your stay. We will look forward to seeing you in the future as you pass through. Thank you.

6/10 Soddisfacente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di E. Rinehart, il giorno 2 ott 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. We look forward to having you choose us again in the future!

8/10 Buono

Cha, Riverview

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di E. Rinehart, il giorno 18 set 2023
Thank you for taking the time to post a review, and for your nice comments. We hope to welcome you back again soon.

10/10 Eccellente

Phillip

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. It's in an area with many nice stores and restaurants nearby.
Soggiorno di 1 notte a settembre 2023
Risposta di E. Rinehart, il giorno 12 set 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

4/10 Scarso

Arjun

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2023
Risposta di E. Rinehart, il giorno 12 set 2023
We thank you for staying here at the Holiday Inn Express Dayton Centerville. We apologize for the issues you may have had to give us a rating of 2, but we will work with the staff to help provide a better quality experience. Please give us another chance and we will provide the best service possible.

10/10 Eccellente

Frank

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was very helpful and friendly.
Soggiorno di 3 notti ad agosto 2023
Risposta di E. Rinehart, il giorno 12 set 2023
Thank you for choosing to stay with us and leaving a response! We always appreciate any and all feedback. I am glad to know that your stay was wonderful and look forward to having you choose us again in the future!

10/10 Eccellente

Steven

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice. Bed and pillows were clean and comfortable. Nice size frig. Most everything looked clean. Good continental breakfast. Everything was great. Staff were great to work with. Kind, friendly, willing to help and always a smile. Only one thing we noticed was when standing in the shower we noticed black in the toilet. The lip inside of the toilet was grossly dirty (black). Other than that we loved our stay. Everything else was clean. Overall a great stay. Thank you
Soggiorno di 2 notti a settembre 2023
Risposta di E. Rinehart, il giorno 4 set 2023
1.Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. I will make sure that the front desk knows how much you appreciate them. We hope to see you again soon!

4/10 Scarso

Walter, Seminole

Viaggio di coppia
Non mi è piaciuto: Pulizia e personale e servizio
Breakfast was good and the bed was pretty good. On the other hand, after checking in late at night, we discovered there was no hairdryer in our room. Worse, the next morning we realized there was no coffee! Plenty of cups that said Must Have Coffee. But no actual coffee. The bathroom sink was clogged, the toilet flushed painfully slowly and the carpet had many stains. The final morning, there was coffee but only one cup for both of us. ?? Just basic stuff.
Soggiorno di 3 notti ad agosto 2023
Risposta di E. Rinehart, il giorno 4 set 2023
Thank you for taking the time to complete a brief survey regarding your recent stay with us. We are delighted you enjoyed your stay. I will pass your comments on to our Housekeeping team so we can have them addressed in a timely manner. We do hope you chose to stay with us again, so we can exceed your expectations.