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Recensioni per Ocean Breeze Club Hotel

3 out of 5
Ocean Breeze Club Hotel
640 N Atlantic Ave, Daytona Beach, FL

Recensioni

5,2
Valutazione di 10 - Eccellente. 95 su 1000 recensioni" "
Valutazione di 8 - Buono. 185 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 214 su 1000 recensioni" "
Valutazione di 4 - Scarso. 221 su 1000 recensioni" "
Valutazione di 2 - Terribile. 285 su 1000 recensioni" "

5,0/10

Pulizia

6,2/10

Personale e servizio

5,2/10

Servizi

4,4/10

Condizioni e dotazioni della struttura

Recensioni

2/10 Terribile

Carmine

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Esperienza negativa
Purtroppo la mia esperienza in questa struttura è stata molto negativa. Hotel che non dovrebbe essere neppure aperto. Sono scappata prima del termine chiedendo che mi venissero rimborsate due giorni ma non ho visto ancora nulla.
Soggiorno di 3 notti ad agosto 2018
Risposta di Andrew- Front Office Manager , il giorno 1 set 2018
Dear Carmine, We apologize for your concerns, our property is scheduled to close at the end of the year for a full renovation allowing multiple areas to be addressed and updated. Kind regards

2/10 Terribile

Faith

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The experience of the stay was terrible
Soggiorno di 1 notte a novembre 2020
Risposta di Andrew- General Manager, il giorno 30 nov 2020
Dear Faith, thank you for staying with us and sharing your feedback. I sincerely apologize for the problem with your reservation, we'll be sure to address that prior to your next visit. Please also note the hotel is scheduled to start a full renovation at the end of this month where multipipe area's will see improvement. Kind regards,

8/10 Buono

Scott A.

Mi è piaciuto: Pulizia
Older hotel condo
Property is nice. The view is outstanding. The room is older and we had a problem with the toilet no flushing, but was overall a good place to stay
Soggiorno di 1 notte a ottobre 2020

2/10 Terribile

Angela

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible
This was one of the worst hotels, it was old and gross,toilet was so loss, the tub was leaking,No wash cloths or hand towels no blanket just nasty sheets,No tv remote. We switched rooms and no TV in the room. Worst hotel. The only thing great was my refund and we left and went to the Hilton down the road wonderful hotel.
Soggiorno di 1 notte a novembre 2020
Risposta di Andrew- General Manager, il giorno 30 nov 2020
Dear Angela, thank you for staying with us and sharing your feedback. I sincerely apologize for the problem with your reservation, we'll be sure to address that prior to your next visit. Please also note the hotel is scheduled to start a full renovation at the end of this month where multipipe area's will see improvement. Kind regards,

2/10 Terribile

Johnny

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Disgusting
Soggiorno di 1 notte a novembre 2020
Risposta di Andrew- General Manager, il giorno 24 nov 2020
Dear Johnny, thank you for staying with us and sharing your feedback. I sincerely apologize for the concerns you had during your stay, we'll be sure to address that prior to your next visit. Please also note the hotel is scheduled for a full renovation at the end of this month where multipipe area's will see improvement. Kind regards,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The room and hotel itself was clean, appliances in bathroom are just a little old / dated, the shower had a rust stain in it .
Soggiorno di 1 notte a novembre 2020
Risposta di Andrew- General Manager, il giorno 16 nov 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. The hotel is closing shortly for a scheduled renovation where multiple area's will see improvement. We hope to see you again after renovations are completed. Kind regards,

2/10 Terribile

Heather

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gross place
Dirty, rude service, walls peeling, bathroom falling apart, carpets stained and moist feeling, i fell on their floors due to grime build up and no one did anything. Dont stay here
Soggiorno di 1 notte a novembre 2020
Risposta di Andrew- General Manager, il giorno 16 nov 2020
Dear Heather, thank you for staying with us and sharing your feedback. We apologize we were unable to meet your expectations. Please note the hotel will be closing soon for a full renovation. We hope to see you again after renovations are completed. Kind regards,

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
As usual;a perfect night
Soggiorno di 1 notte a novembre 2020
Risposta di Andrew- General Manager, il giorno 9 nov 2020
Dear Scott, We are glad you enjoyed your stay and we hope to see you again soon!

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not staying here again!
The hotel is very run downed. Our room did not look COVID 19 safe. I had to clean and wipe everthing down myself. The kitchen door was broken and the bathroom wall had a hole. The elevator kept on making a strange noise, did not feel safe.The hotel needs an overall update and a deep cleaning. The only good thing was the view. Will not recommended or stay here again.
Soggiorno di 1 notte a ottobre 2020
Risposta di Andrew- General Manager, il giorno 2 nov 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We apologize we were unable to meet your expectations. Please note the hotel is scheduled for a full renovation where multiple area's will see improvement, we hope to see you again after renovations are complete. Kind regards,

8/10 Buono

Lori

Mi è piaciuto: Personale e servizio
Disappointed
Our room was needing a remodel. Outlets wouldn't hold cords all thru room.balcony had cigg buts in our non smoking room,wasn't cleaned obviously.Dissapointing,closed restaurant at 3 on weekend,stayed till Monday, restaurant,bar never opened or played music like usual when we stayed in past.this used to be our davorite place,disappointing .
Soggiorno di 1 notte a ottobre 2020
Risposta di Andrew- General Manager, il giorno 28 ott 2020
Dear Lori, thank you for staying with us and sharing your feedback. We apologize we were unable to meet your expectations unlike in the past. Please be assured I will follow up so any future guest will not be as disappointed. Please note the hotel is scheduled for a full renovation where multiple area's will see improvement. We hope to see you again soon,

8/10 Buono

Erwin

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Good place to stay on the beach
Good location on the beach with walking access to downtown, boardwalk & pier. Hotel was clean, but pool/beach towels were small/cheap, especially for the resort fee that was charged.
Soggiorno di 3 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 28 ott 2020
Dear Erwin, thank you for staying with us and sharing your feedback. We are glad you enjoyed your stay for the most part. The hotel is scheduled for a full renovation where multiple area's will see improvement. We hope to see you again in the near future. Kind regards,

6/10 Soddisfacente

Eric

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Musky smell throughout the building. Our room even had cobwebs on the wall
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 27 ott 2020
Dear Eric, thank you for staying with us and sharing your feedback. Please be assured I will follow up so any future guest will not be as disappointed. Also please note the property is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

10/10 Eccellente

Cathi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Love to Stay here
We have stayed here many times.I love to be on the water so having our room be on the Waterfront was amazing being so close to walk to so many amenities
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 27 ott 2020
Dear Cathi, thank you for being a wonderful loyal guest. We appreciate you staying with us over the years. And we hope to see you again soon. Kind regards,

2/10 Terribile

George

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room looks old furniture not very comfy at all I’m not going back to this hotel.
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 26 ott 2020
Dear George thank you for staying with us and sharing your feedback, We apologize for the concerns you were faced. Please note the hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 26 ott 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We apologize we were unable to meet your exact expectations. Please note the property is scheduled for a full renovation where multiple area's will see improvement. We hope to see you again after renovations are completed.

6/10 Soddisfacente

Raji

Non mi è piaciuto: Condizioni e dotazioni della struttura
Great view and location but the rest so so
This hotel could be nice with a full renovation or maybe just some paint. Old and dingy but great location and great view from all rooms.
Soggiorno di 1 notte a ottobre 2020
Risposta di Andrew- General Manager, il giorno 24 ott 2020
Dear Raji, thank you for staying with us and sharing your feedback. We are scheduled for a full renovation where multiple area's will see improvement. We hope to see you again soon.

8/10 Buono

June

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 23 ott 2020
Dear June, Thank you for staying with us and sharing your feedback. We hope you enjoyed your stay with us and we hope to see you again soon.

4/10 Scarso

Kimberly

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don't do it!!!
Very old and run down! Roaches in bathroom, bed was horrible!! Parking lot and overflow parking full, hotel told us too bad.
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 23 ott 2020
Dear Kimberly, thank you for staying with us and sharing your feedback. We apologize for the concerns you were faced. Please be assured I will follow up so any future guest will not be as disappointed. The hotel is scheduled for a full renovation where multiple area's will see improvement. We hope to see you again after renovations are completed. Kind regards,

4/10 Scarso

MsPonce, Orlando, FL

Viaggio di gruppo
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I used to stay at this Hotel al the time but since like 2 years ago I haven't and the change is huge! the hotel look very neglected. The lobby s fine but the high ways and elevator omg what a horrible smell, also the wall where very dirty and my room door wasn't working properly. the shower was full of mold and very dirty. the third floor view was horrible by looking at the roof the lobby but it was so dirty with beer bottles and trash all over the roof. I would not stay here again. so sad for a great area hotel.
Soggiorno di 1 notte a ottobre 2020
Risposta di Andrew- General Manager, il giorno 19 ott 2020
MsPonce, thank you for staying with us and sharing your feedback. We apologize for the concerns you were faced. Please be assured I will follow up so any future guest will not be as disappointed. Please note the hotel is scheduled for a full renovation where multiple area's will see improvement. We hope to see you again after renovations are complete.

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Great location, friendly staff. Parking and amenities are nice but hotel itself is definitely run down.
Soggiorno di 1 notte a ottobre 2020
Risposta di Andrew- General Manager, il giorno 17 ott 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We are scheduled for a full renovation of the property where multiple area's will see improvement. We hope to see you after renovations are complete!

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Stinky. Abandoned.
The hotel is destroyed. The elevators buttons dont work. Nobody cleans the rooms. The stairs to the beach are full of garbage. It has not been painted in the last hundred years.
Not holding
Magnificent view
Paint?
Soggiorno di 3 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 16 ott 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We apologize for the concerns you were faced. Please note the hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Gross
We arrived at 2pm and our check in time wasn’t until 4pm so they told us we had to wait which was okay because we knew we were early, however when we came back at 8pm they told us they never cleaned the room. They ended up putting us in a room with a slightly better view which was nice but still an inconvenience. There was also a man half naked shooting up drugs right outside the front door and the hallways and elevators were filthy with cigarettes on the ground. The shower in the room was broken and the water didn’t turn off all the way and the tub was filled with nasty rust. very gross. would not recommend or return.
Soggiorno di 1 notte a ottobre 2020
Risposta di Andrew- General Manager, il giorno 15 ott 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We apologize for the concerns you were faced. We are scheduled for a full renovation of the property where multiple area's will see improvement. We hope to see you again after renovations are complete.

2/10 Terribile

John, Jacksonville FL

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Unless you are a young person without kids who is only staying here for a place to sleep and don’t care about cleanliness, do not book!! It is the worst hotel I have stayed at. The pictures are a lie. Even the ocean front view is interrupted by the filthy parking lot. Room was filthy. Bathroom was disgusting. Lobby and outside area was just as bad. Elevator was gross and the entire place smells. We paid for 2 days but left after 1. We booked at the Hilton and ate the $100 we were out for the extra day we already paid for. It has to be bad for me to walk away from a room already paid for. I do have to say that the staff was nice but that is the only good thing. Spent a little extra and stay elsewhere. Don’t get scammed. Read the reviews!
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 12 ott 2020
Dear John, thank you for staying with us and sharing your feedback. We apologize for the concerns you had. Please note the property is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great location; however, it’s not very clean or taken care of
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 12 ott 2020
Dear Valued guest , thank you for staying with us and sharing your feedback. We apologize for the concerns you had. Please note the property is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

6/10 Soddisfacente

joan

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Resort Fee charge
The front desk man was awesome. He gave me a great location room, but it was Too high! He was very accommodating and changed the room to a lower level. I understand the COVID-19 but I was extremely upset to have been charged 14.95 for a Resort Fee, considering the restaurant and bar were closed.
Soggiorno di 1 notte a ottobre 2020
Risposta di Andrew- General Manager, il giorno 12 ott 2020
Dear Joan, thank you for staying with us and sharing your feedback. We apologize for the concerns you had. The resort fee also covers parking, wifi and pool and beach access. Please note the property is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

4/10 Scarso

Antonino

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible
Whoever clean that room that I have as job the hotel itself is a rundown ancient artifact from ancient Rome no modern Anything you’ve been the microwave seem like it was from the 1970s
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 8 ott 2020
Dear Antonio, thank you for staying with us and sharing your feedback. We apologize for the concerns you had and please be assured I will follow up so any future guest will not be as disappointed. Also please note the property is scheduled for a full renovation where multiple area's will see improvement. We hope to see you again soon.

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place very nice, excellent view of the ocean and very convenient.
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 7 ott 2020
Dear James, Thank you for staying with us and sharing your feedback. We are glad you enjoyed your stay and enjoyed the view! We hope to see you again soon!

6/10 Soddisfacente

Kareema

1st time stay at this Hotel
It was ok. Room was big! The tv was messed up when we arrive. But they got some to come fix it ad soon as they could. Oh and they need a bigger parking lot on the property. At night, at a certain time, parking lot gets full and i had to park my car across the street in there xtra parking lot away from the hotel.
View of the beach from my hotel room.
Soggiorno di 1 notte a ottobre 2020
Risposta di Andrew- General Manager, il giorno 7 ott 2020
Dear Kareema, thank you for staying with us and sharing your feedback. We hope you enjoyed your stay and we hope to see you again soon!

6/10 Soddisfacente

Hector

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 6 ott 2020
Dear Hector, thank you for staying with us and sharing your feedback. We hope you enjoyed your stay with us and we hope to see you again soon.

2/10 Terribile

Viaggiatore verificato

Soggiorno di 1 notte a ottobre 2020
Risposta di Andrew- General Manager, il giorno 6 ott 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We apologize that we were unable to meet your expectations. Please note the property is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

6/10 Soddisfacente

Lisa

Viaggio di gruppo
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not recommended
Was recommended by a friend who stayed there a few years ago. Place has a ton of potential but needs A LOT of work. First room was filthy and hallway smelled terrible. Switched to same room 1 floor up. Cleaner but not great and very run down. Loose door knobs, paint peeling, tub peeling but did not stink. Lol Lobby was ok but housekeeping didnt pick up spilled fries for both days we were there. Elevators prompt but smelled horrible of urine and marijuana. Doors slamming kept us up most of night. Just not a good experience overall. Best thing was the view of ocean.
Soggiorno di 2 notti a ottobre 2020

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
We not return
Our room was in high need of repair and cleaning. The nightstand lamp shade was covered in mold alone with mold, dust and trash piled behind the nightstand. Also the bathroom floor hadnt been sweeped or cleaned in a long time. The bottom of our feet got very dirty walking on the carpet. The elevator was very dirty and the walls in poor condition. The "down" button didnt work. We did get moved to another room after complaining about a dog barking almost none stop for 24 hours. The second room was a bit cleaner. My pics will give more details. On a good note we did enjoy talking to the bar tender Patrick.
Soggiorno di 2 notti a ottobre 2020
Risposta di Andrew- General Manager, il giorno 5 ott 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We apologize for the concerns you had. Please note the hotel is scheduled for a full renovation where multiple area's will be improved. We to see you again after renovations are complete.

2/10 Terribile

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Remodel the building throw old furniture out!!!
Hotel is old and worn. Rust in the bathroom and patio was dirty and bird mess everywhere. Service of front desk was very nice. They just work there. They can’t help the place looks like it’s hasn't been open since 1970. Bedding horrible double sheets is your blanket on the lumpy mattress. No need for a mask here. All are welcome. Sorry no pics I checked out ASAP within an hour.
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 29 set 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We apologize for the concerns you faced, please be assured I will follow up so any future guest will not be as disappointed as you were. The hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

4/10 Scarso

Stanley

Mi è piaciuto: Comfort della camera
Soggiorno di 2 notti a settembre 2020
Risposta di Andrew- General Manager, il giorno 29 set 2020
Dear Stanley, thank you for staying with us and sharing your feedback. We apologize for any concerns you may have faced, please be assured I will follow up so any future guest will not be as disappointed as you were. The hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

4/10 Scarso

lyn

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sorry this Hotel needs a serious Up date no towels in the room elevator is really bad no plug in bath tub .
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 28 set 2020
Dear Lyn, thank you for staying with us and sharing your feedback. We apologize for the concerns you faced, please be assured I will follow up so any future guest will not be as disappointed as you were. The hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

2/10 Terribile

Shamir

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worst hotel ever
Toilet didnt work ! No running water to shower or brush teeth , front desk lying about the issue. Never again, never again
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 28 set 2020
Dear Shamir, thank you for staying with us and sharing your feedback. We apologize for the concerns you faced, please be assured I will follow up so any future guest will not be as disappointed as you were. The hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

10/10 Eccellente

Leah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 28 set 2020
Dear Leah, Thank you for staying with us and sharing your feedback! We are glad you enjoyed your stay and we hope to see you again soon!

2/10 Terribile

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 28 set 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We apologize for the concerns you faced, please be assured I will follow up so any future guest will not be as disappointed as you were. The hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property was ideally located but is very old, and could use significant updating, even just to the hallways for a start.
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 22 set 2020
Dear Valued guest, thank you for staying with us and sharing your feedback. We are scheduled for a full renovation where multiple area's will see improvement. We hope to see you after renovations are complete!

10/10 Eccellente

Kathy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2020
Risposta di Andrew- General Manager, il giorno 22 set 2020
Dear Kathy, thank you for staying with us and sharing your feedback! We are glad you enjoyed your stay and we hope to see you again soon!

2/10 Terribile

Cornelius

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel staff don’t keep word Dirty Room flooded
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 22 set 2020
Dear Cornelius, thank you for staying with us and sharing your feedback. We are scheduled for a full renovation where multiple area's will see improvement. We hope to see you after renovations are complete!

2/10 Terribile

Cornelius

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
orrib
Hotel staff lied Dirty Old hotel Pictures online don’t reflect bro what’s actually at hotel , very deceiving
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 22 set 2020
Dear Cornelius, thank you for staying with us and sharing your feedback. We are scheduled for a full renovation where multiple area's will see improvement. We hope to see you after renovations are complete!

2/10 Terribile

Marco

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The hotel is falling apart they got a linking on the roof (that is about to fall) the bathtub was lock, the balcony was broke...
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 21 set 2020
Dear Marco, thank you for staying with us and sharing your feedback. We apologize for the concerns you faced, please be assured I will follow up so any future guest will not be as disappointed as you were. The hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

10/10 Eccellente

WyleneW, Florida

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love the attitude of the staff, the view of my room, the location of the hotel
Soggiorno di 2 notti a settembre 2020
Risposta di Andrew- General Manager, il giorno 21 set 2020
Dear WyleneW, thanks for staying with us and we are glad you enjoyed your stay . Hope to see you again soon!

4/10 Scarso

Amy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Won't be back to stay here!
The room was dirty...there was mold in the refrigerator...balcony is in terrible condition...bathroom was in bad condition
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 21 set 2020
Dear Amy, thank you for staying with us and sharing your feedback. We apologize for the concerns you faced, please be assured I will follow up so any future guest will not be as disappointed as you were. The hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

4/10 Scarso

Alicia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Had a problem checking in. Then got to our room and there was a little water in the bathroom. Figured it might be from cleaning or something. One of our kids went to the bathroom and we went down for about a hour. When we came back up we all changed me and my husband changed in the little kitchen area then went in the balocony. The last of the kids came out on the balcony and told us there was a flood so we went in and by that time we had a knock on our door. My husband had to go downstairs and a guy was there to vaccum the water up. They were talking about moving us to another hotel but we were currently waiting for my husbands brother to bring us a spare key because we acciedently locked ours in the truck. It seemed like everyone was mad at us like it was our fault. But it was already a issue when we got in the room and didnt realize. So it got fixed and water got sucked up then they had to take bucket by bucket and dump down our toilet because there was nowhere else for them to dump it. They said they would be back to clean the toilet and floor. I didnt even want to sit on the toilet that had white stuff peeling off all over it. Andthe floor was so nasty to walk on with all that toilet water not cleaned up. And the hotel was over booked so we couldnt be moved at all. The balcony was nice and it had a nice view. Other than that it was not a good stay. And it was supposed to be a birthday trip for 2 of my kids. Turning 9 and 5. The trip was a bust.
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 21 set 2020
Dear Alicia, thank you for staying with us and sharing your feedback. We apologize for the concerns you faced, please be assured I will follow up so any future guest will not be as disappointed as you were. The hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

4/10 Scarso

Jason

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 21 set 2020
Dear Jason, thank you for staying with us and sharing your feedback. We apologize for the concerns you faced, please be assured I will follow up so any future guest will not be as disappointed as you were. The hotel is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

2/10 Terribile

Cynthia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
DO NOT BOOK!!!!!
Room was severely outdated. Stained furniture. Sliding door was so rusted it didn't work. Dead cockroaches in room. Due to COVID no room service or amenities. We were still charged a resort fee. Not a pleasant experience.
Soggiorno di 3 notti a settembre 2020
Risposta di Andrew- General Manager, il giorno 18 set 2020
Dear Cynthia, Thank you for staying with us and sharing your feedback. We apologize for the concerns you had. Please note the property is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

2/10 Terribile

Timothy

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Tay somewhere else
Filthy,unmaintained.
Soggiorno di 1 notte a settembre 2020
Risposta di Andrew- General Manager, il giorno 18 set 2020
Dear Timothy, Thank you for staying with us and sharing your feedback. We apologize for the concerns you had. Please note the property is scheduled for a full renovation where multiple area's will see improvement. Kind regards,

2/10 Terribile

Nereida

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2020
Risposta di Andrew- General Manager, il giorno 17 set 2020
Dear Nereida, Thank you for staying with us and sharing your feedback. Please note the property is scheduled for a full renovation where multiple area's will see improvements. We hope to see you again after renovations are complete.