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Recensioni per HOTEL S K CROWN PARK

3.5 out of 5
HOTEL S K CROWN PARK
98, Kapashera, New Delhi, Delhi N.C.R

Recensioni

6,8
Valutazione di 10 - Eccellente. 21 su 109 recensioni" "
Valutazione di 8 - Buono. 36 su 109 recensioni" "
Valutazione di 6 - Soddisfacente. 26 su 109 recensioni" "
Valutazione di 4 - Scarso. 13 su 109 recensioni" "
Valutazione di 2 - Terribile. 13 su 109 recensioni" "

7,4/10

Pulizia

7,0/10

Personale e servizio

7,0/10

Condizioni e dotazioni della struttura

Recensioni

4/10 Scarso

G, chi-town

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
transit hotel
minimal facilities, location within slum neighborhood, only good for transitting due to its closeness towards Indira gandhi International Airport ( IGI)
Soggiorno di 1 notte a luglio 2017

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Prexy, LV

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Nice hotel. comfortable room only problem was the bathroom floor was wet from a leak in the toilet. I didn't even bother telling the front desk I was tired and had to catch a flight early in the morning.
Risposta di Manager, il giorno 29 mar 2017
Dear Prexy Thanks for staying in our hotel!! Sorry for the inconvenience. We will look in this matter.

8/10 Buono

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Airport Hotel Though Pricey Taxi Transfers
My husband and I had 12 hours between flights to kill so rather than waiting around the airport we checked in to Hotel SK Crown Park. Pros: It was close to the airport, modern, clean, had great WiFi and a good restaurant. It was also important that we were able to pay for taxis, airport transfers and food on credit card as it was our last day in India and we had very little remaining currency. Customer service at the front desk and the restaurant was great. Cons: Not really a con for us because we were just using a room to chill, but the local area was unremarkable (in my brief impression) for touristic endeavors. The big con was the pricey taxi transfers. When we arrived in Delhi two weeks prior, we stayed in Chandi Chowk and our hotel gave us a free ride to Old Delhi (45 minutes +/- in heavy traffic). The shuttle to this hotel was about 20 minutes on an expressway, and pick-up cost 600 rupees + parking (200 rupees - despite the posted airport sign saying 30 minutes is only 80 rupees) and drop off cost 500 (plus tips of course). So at the end of the day, the airport transfers cost as much as the hotel room.
Dear Mrs Jennifer First of all thanks for sharing valuable feedback. We really appreciate to customers who shares experience like you. We regret for the price related issue which was not of the hotel but actually outsource from outside the hotel. Charging to customers for the services which is not a part of the hotel and outsource depend upon the many externals factors which sometime controllable and sometimes uncontrollable. We will definitely look in this matter. Thanks Manager.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Risposta di General Manager, il giorno 8 mar 2017
Thanks for your valuable feedback.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ok hotel, personalet var ikke så god til at forstå hvad vi sagde, og først fik vi et værelse der ikke var rent, efterfølgende fik vi et værelse med to enkeltmandssenge til trods for at vi havde booket et med dobbeltseng - efter at have ventet 15 min uden svar om nyt værelse beholdte vi det. I receptionen havde de ikke forstået at vi gerne ville have et nyt værelse. Morgenmadsbuffetten er som på andre indiske hoteller, ristet brød med smør og al for sødt syltetøj, og indiske sammenkogte retter.
Risposta di General Manager, il giorno 26 feb 2017
Dear Guest Thank you for sharing your valuable feedback.We regret your experience, specially for Room. We assure you that we view this with great respect and concern, this most certainly has our immediate attention. do allow us another opportunity to serve you better next time. I personally look forward to welcoming you back here. GM Hotel SK Crown Park.

4/10 Scarso

Leandro

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Sin servicios básicos
El hotel es muy lindo por dentro y por fuera, pero se olvidaron de los servicios básicos como el wi fi y el agua caliente. No tan cerca del aeropuerto como dice la página. No volvería
Risposta di General Manager, il giorno 26 feb 2017
Dear Guest Thank you for sharing your valuable feedback.We regret your experience, especially with the water & Wifi service . We assure you that we view this with great respect and concern, this most certainly has our immediate attention. do allow us another opportunity to serve you better next time. I personally look forward to welcoming you back here. GM Hotel SK Crown Park

2/10 Terribile

mohamad masi

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel is not what it looks on pictures
Room was not clean. The bed was broken. Wifi never work right. Electricity keeep going off
Risposta di General Manager, il giorno 11 gen 2017
first of all apologize for the services, Room is always getting clean by our team, if its get dirty or wanna any services of our hotel it will be get done on ASAP by our team. Thanks for your valuable comment, can you please share about date of stay with us, so we can improve our services.

4/10 Scarso

Benedikt, Münster

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Gut für eine Nacht
Ich habe das Hotel für eine Nacht bezogen, weil ich abends in Delhi ankam und am nächsten Morgen wieder weiterfliegen musste. Das Hotel liegt ca 10min mit dem Taxi vom Delhi Intl Airport entfernt, was der große Pluspunkt ist. Alles andere ist..naja, typisch indisch. Das Zimmer war ok, auch wenn nicht alle Armaturen funktionstüchtig oder heile waren. Das findet man aber selten in Indien bei dem Preis. Die wichtigen Sachen wie Bett. Klo und Dusche waren sauber und funktionierten (Bett war auch bequem). Der Service der Mitarbeiter war sehr aufmerksam und zuvorkommend. Auch das Essen im Restaurant war durchaus ok! Alles in allem kann ich das Hotel für eine Nacht empfehlen. Man muss seine Anspruche heruntersetzen und darf ib kejnem Fall mit europäischen Standards vergleichen hier!

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hotel under re-branding
Changing ownership of hotel to an SK property. During our one night stay - there was no internet, with some difficulty to change ₹2000 note and the morning breakfast was very limited. The hotel is structurally very nice and spacious. But with this transition, if they cannot make improvements to the internet (it has to work to get basic tasks for foreigners - e.g. uber) and improve kitchen, not worth staying. Thanks.

2/10 Terribile

SOO YOUNG

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
공항근처인줄 알고 갔다가 큰 낭패를 당했습니다
가장 큰문제는 호텔스닷컴에서의 호텔이 아니었습니다. 이름 바뀌었습니다. 이호텔을 찾는데 한시간이상을 헤메고 다녔습니다. 택시비만 왕복으로 1700루피. 하룻밤 간단히 지낼려면 공항 바로 앞에 있는 저렴한호텔을 이용하시길. 택시기사 말에 의하면 공항앞 호텔들은 다음날 공항까지 무료로 태워준답니다. 여긴 생각보다 멀리 떨어져 있습니다. 다른이유가 아니면 여기는 선택하지 마시길.

2/10 Terribile

Cheng Yi

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worst Hotel EVER!!!
包早餐卻只有白吐司，煎蛋，咖啡，沒有菜單，還要一項一項詢問有什麼可以吃，白天晚上皆沒有熱水，說熱水是用鍋爐燒的，結果等半天都還是沒有，最重要的是名字完全跟訂房時所看到的不一樣，已經改為Crown Park Hotel，也沒有來信通知，找了半天打電話過後才知道。衛生環境差，員工服務態度差。 Worst Hotel EVER!!!

10/10 Eccellente

Olwen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable and clean hotel.
Imran at reception was very welcoming and helpful. Top marks to Imran!

6/10 Soddisfacente

Amarjit Singh

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
OK hotel for just sleeping over
The stay was ok! The room was clean, but dining options at the hotel or in the nearby areas were very limited. The ambience mall nearby (around 10km) is a good place for shopping and dining, but transport options from the hotel were limited! There is no airport shuttle available!

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Food is ok
one small mouse was ruining around,Bathroom drain was jam,remaining are ok.

2/10 Terribile

Francesco, Melbourne

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrendous - do not stay!
This hotel is absolutely horrendous, from the service to the comfort. I arrived at the hotel early in the morning after spending 7 hours getting through the airport due to a lost boarding pass. I asked at the hotel if it was possible to have a late checkout considering my ordeal, and they said no problem. I promptly asked for the WiFi password, hoping to relax and take my mind off the long night I had spend at the airport. The hotel advertises WiFi and air conditioning. The rooms have neither! My room was boiling, and I began to sweat immediately. I tried to connect to the WiFi with the password that the receptionist gave me, but without any luck. I called reception, and he told me it only worked in the lobby! I asked him if that might've been helpful to tell me prior to giving me the password, but to no avail. Normal check-out time is at 11, and at 10:55 I received a call telling me that if I wanted to check out late, I'd have to pay an extra day, even though the other receptionist told me there was no problem. From start to finish this was a horrible experience, and I wouldn't wish my worst enemy to stay at this absolutely horrendous hotel. Stay away. Pay a little more and stay in comfort at one of the more established hotels near the airport.

10/10 Eccellente

Armstrong, Atlanta, Gergia USA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
MR
my stay was great! but was very disappointed on the last day, while we were leaving, we were promised the complimentary drop off at the airport but when we came the attendant at the front office April/13, mid night , he was very rude to us, he even charged us Taxi Money, we tried to tell him we were given complimentary drop off but he refused. my name is Joseph Kamau

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura
Ok for one night stay not far from airport
We have booked a room with free airport pick up, but we had to arrive to the hotel ourselves, so we asked for free airport drop off, that was kindly allowed to us. It is a very much average hotel, that looks rather empty and quiet. It is ok for one night stay, especially if you have a flight next morning, as it is very close to the airport and you don't have to spend hours in traffic. I would not stay there longer, or for any other reason, as the location is only good if you have to stay close to the airport. And the rooms and facilities could be much cleaner...

8/10 Buono

Sheri Tam, Hong Kong

Mi è piaciuto: Personale e servizio e comfort della camera
Overall is good.
As a single female guest, I do think the hotel is trustworthy. service is excellent, the room looks exactly the same on the website photo. location is not bad, room price is reasonable. hot-shower is provide which is nice. Breakfast taste good as well. Only one bad thing is the hotel did not provide toothpaste. I was there for transfer flight, i didnt bring any as I expect hotel will provide. I didnt brush my teeth for that night and morning. lol.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
Godt det kun var én nat!
Der var ikke noget at råbe hurra for.

2/10 Terribile

German

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia
Normal

2/10 Terribile

David

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Did not hold prepaid reservation
Going there at 1:30 am, I was told that they had not kept a room available. They said they would refund my payment, but did not. Now, two months later, Hotels.com is refunding my fee. I hope they stop doing business with this hotel.

6/10 Soddisfacente

Andrii, San Francisco

Non mi è piaciuto: Pulizia e personale e servizio
Poor experience
We arranged a taxi from the airport which was delayed by at least an hour with lots of confusion. He wanted to charge extra for parking as the person we hired referred his relative to pick us up. Traffic to the hotel was horrific due to weddings along the road to the hotel, we were exhausted. When we arrived an hour later the sheets were not clean but they did change them when we asked. We ordered food late which was a positive. The neighborhood was very loud with sounds of firecrackers going off all night. Hot water did not work after the first night. The hotel was helpful in arranging a sightseeing taxi and allowed us to pay for dinner on credit since it was our last night in India.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Be prepared for cold showers. There was a sign in the bathroom that hot water will take a while to reach the room but it never arrived despite being assured by the front desk after I called them. The night shift that checked us in also did not make arrangements for a 5.30am taxi to take us to the airport. Good for a no-frills one night stay en route to somewhere else.

2/10 Terribile

Inna, New York City

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Terrible place, avoid it
I stayed there because I had an overnight layover in Delhi airport. They promised that it was within 2 kilometers from the airport, but it was much further. Their taxi pick up never showed up. I waited for it an hour at the airport and ended up taking another taxi at the airport. Everything in this hotel was dirty and old. Even towels were dirty. The view was a wall. There was no hot water, and when I asked the receptionist to fix it, he said he'll take care of it. Well, I never got any warm water at all, took cold shower. The only good thing was the breakfast - decent food and a with a very attentive server. However the receptionist was completely indifferent to my concerns. They should charge 500 not 3000 for a night in this hotel.

6/10 Soddisfacente

Roberto

Mi è piaciuto: Comfort della camera
Relatively expensive
I was coming to Delhi in the evening and leaving in the morning to Europe. I chose this hotel for being 15 minutes away from the airport (there are no hotels really close to the airport). The hotel was ok. in terms of cleanliness (except the pillow-cases that I only noticed in the morning, in the daylight: they either were beyond cleaning or they were left from the former guest). In terms of location, near the airport, but nothing to do outside the hotel. The wifi was pitiable. I had to put a chair on the corridor outside my room to use it. On the positive side, breakfast was good, except for the lack of any freshly squeezed juice. For the transfer to the airport (a taxi they called), they charged me 500 rps, whereas I paid 300 to go there in the evening, the same ride. The driver was earnestly surprised when I told him what the hotel charged he said 'they only gave me 200'. Next time, I do not intend to go back there.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really really bad
The overall experience in the hotel was bad U dont get water in the bathroom And if u get the water is logged

8/10 Buono

Lawton

Mi è piaciuto: Pulizia e comfort della camera

8/10 Buono

Zheng

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
除了wifi极差，其他都很好
大厨的中式炒面很棒很棒！记得提醒他不要放咖喱

6/10 Soddisfacente

Bee, Atlanta

Non mi è piaciuto: Pulizia
A little below middle of the road standards
Staff is pleasant enough and check-in wuick, but they fail to relay important information. Room looks nice and clean on 1st glance but once in bed sheets look unclean with hair and stains, towels are disgusting and hard (luckily o brought my own), and floor in the shower looks gross. The stay was quiet without street noise impeding my 1 night layover sleep. Ok for a layover, but I would not stay again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Hotel close to shops and markets
Although a language barrier they try very hard to accommodate guests, I wold stay there again and would recommend

6/10 Soddisfacente

William, Huntsville, Canada

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Buffet Meals were quick and tasty.
Admittedly it was the last available room in the hotel, but when I booked I asked for a quiet room. What I got was a room that had an adjoining door (albeit locked) to a room where noisy conference participants talked until after midnight. Following that a steady stream of mosquitoes disturbed my sleep. The food at the restaurant was good. But I don't think I'll go back

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Välilasku Delhiin
Yhden yön pysähdys lentojen välillä. Tällaiseen tarkoitukseen lentokentän läheisyydessä (20 min) oleva siisti hotelli, jossa on hyvät sängyt, sopii hyvin. Aamupala alkoi kello 7. Se oli yksinkertainen, mutta ihan kelvollinen. Ruokia kannettiin esille vielä 20 yli seitsemän. Ympäristössä vaatimattomia kojukauppoja. Muutaman km:n päässä valtava tavaratalo (Ambience mall), jossa hinnat korkeampia kuin itiksessä.

4/10 Scarso

Traveller, Toronto, Canada

Non mi è piaciuto: Condizioni e dotazioni della struttura
Hotel
Not as close to the airport as expected and the area it is located in has no restaurants or shops nearby. Room size was OK but hot water is only available on request, a time needs to be booked and there were several nails sticking out of the floor. The restaurant service is slow up to 2 hours before an order materializes and the food is a disappointment to say the least. The rooms are cold, no heat unless you are able to get a small plug in heater.

6/10 Soddisfacente

Robert, Plymouth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ok hotel
Nice hotel, although there didn't seem to be any hot water on the night we stayed.

10/10 Eccellente

B., BW/Germany

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A good hotel near the Delhi Airport
Unfortunately we've been there only for one night. The staff has been very friendly and helpful and we got a little welcome-drink while checkin in. That was nice and not expected from us. The room was clean and nicely furnitured. The breakfast was fine. The hotel is only 2 years old and designed very interesting. All in all we have been in India and not in Germany. We would book this hotel again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Close to airport
Staff great, friendly and helpful. Breakfast provided as well as airport pick up. Ideal for when arriving late or early morning.

6/10 Soddisfacente

gekoayu, 東京

Mi è piaciuto: Pulizia e personale e servizio
空港近くでトランジットに便利
空港に迎えを頼んで600ルピー。送りは500ルピーでした。ホテルで支払いなので安心。出発もフライト便を知らせたら時刻に合わせて部屋まで荷物を取りに来てくれた。フロント、ベル、ハウスキーパー共皆んな親切。設備も最新だが、お湯が出ない。時々出ないと断り書きが有るが、ほぼ出ない。そこが改善されればとても良いのですが、残念。

8/10 Buono

sandip, Sangamner

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Food r good but very. Costly
It's good hotel with affordable rates

6/10 Soddisfacente

Marco, Germany

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Ok for one night
Room was ok. Breakfast ok, but not many choices. Neighborhood not so good. Shuttle is NOT free (cost is 500 INR from hotel to airport and 600 INR from airport to hotel).

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
cheaper option nearby an airport
Good basic plus level hotel nearby an airport. Clean room, nice public area. Ok indian breakfast.

2/10 Terribile

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Good location near airport. But unfriendly staff
Good hotel location near airport. But unfriendly staff.

8/10 Buono

Barb, St Paul, Minnesota, USA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Smallish but nice
I really liked this hotel. It is not fancy on the outside but is very comfortable on the inside. It was quiet, clean and nicely furnished. It is about 15 minutes from the airport. I arrived by taxi at about midnight and it looked to be in a shady neighborhood. But in the daylight the neighborhood was a normal looking area (for Delhi). The staff were attentive and spoke English. Security was also good and I felt very safe and I am an older female travelling alone. I couldn't get the WiFi to work in my room because the signal was too weak. This may have been due to where my room was - at the end of the hall. The WiFi worked just fine in the lobby.

6/10 Soddisfacente

Terry, Uttarakhand

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice hotel-strange check in
Ok nice hotel-wanted to take our photos at check in. Knocked our door at midnight asking for a signing in signature??

8/10 Buono

frieda0810, México

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Las habitaciones están limpias y en buenas condiciones, el personal es amable

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic
Most comfortable rollaway bed ever. Location is great - near the airport - and the shuttle driver was prompt (and safe). It has been newly remodeled and was clean and tidy - lots of attention to detail.

10/10 Eccellente

Akash

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel was good and well maintained. The charges for pick up and drop at airport was high. The credit card machine wasnt working in the morning. How do they expect us to carry cash for all our bills?