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Recensioni per The Metro Star Hotel

3 out of 5
The Metro Star Hotel
E-59/2, Main Road, Metro Pillar, No 142, Jasola, New Delhi

Recensioni

4,8
Valutazione di 10 - Eccellente. 1 su 10 recensioni" "
Valutazione di 8 - Buono. 2 su 10 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 10 recensioni" "
Valutazione di 4 - Scarso. 2 su 10 recensioni" "
Valutazione di 2 - Terribile. 4 su 10 recensioni" "

5,2/10

Pulizia

5,4/10

Personale e servizio

4,0/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

2,0/10

Ecosostenibilità

Recensioni

2/10 Terribile

Sushant

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very very bad stay
I was booking for 1 night and in this booking breakfast is free for 2 persons but hotel will be charged me,in this room cleaning not done,soap not provide by hotel,room not like as a pic
Soggiorno di 1 notte a luglio 2021

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was nothing like the picture, the picture looked nice, the room was a bit noisey and not the cleanest, it's tired needs cleaning and painting...
Soggiorno di 2 notti a novembre 2019
Risposta di sucheel kumar, il giorno 25 dic 2019
we apologize for that we requested to you just give us another chance to prove our improvement and to serve you better hospitality thank's

8/10 Buono

LUKAMBA

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
J'ai passé un bon séjour En général bon hotel avec un très bon rapport qualié/prix
Soggiorno di 10 notti ad agosto 2019
Risposta di Faisal Khan, il giorno 28 nov 2019
Dear Sir, Thank you for choosing THE METRO STAR HOTEL. We'd love to serve you again here. Please do visit again. Wishes Faisal Khan-General Manager +91-9333333063

2/10 Terribile

Viaggiatore verificato

Soggiorno di 2 notti a settembre 2019
Risposta di zahid, il giorno 8 ott 2019
we really care for our guest n i know the value of time that you given us n spend our precious time in our hotel we are sorry for not serve you that we promising you. please visit again n do give us one last chance to prove ourselves i promise you to serve you better before thanks

2/10 Terribile

Ganesh

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worst ever experience
I have made this booking through hotels.com and paid amount in advance. Hotel reception denied checkin request. Very poor hotel and services. I would never book this. I have suffered lot due to this incident.
Soggiorno di 1 notte ad agosto 2019

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
they wanted to charge for drinking water when it is advertised it is free. took constant asking to get drinking water. the food was small portions and took 2 hours and 4 calls to get change back. asked for room cleaning and it never happened once in 7 days. seemed like the staff was to busy talking to each other to attend to me, the guest. laundry took 3 days to get done. only got the free breakfast once in 7 days
Soggiorno di 8 notti a dicembre 2018

2/10 Terribile

Amritanshu

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Shocking stay.
I reached the hotel for one night stay at 8 AM, for which I had paid in advance. I had to stay without electricity till 2AM and I had office in morning at 10 AM. I could not expected such a stay after paying 1K in advance. Please avoid this hotel from your list.
Soggiorno di 1 notte a maggio 2018
Risposta di faisal khan, il giorno 24 mag 2018
Dear Sir, We really appreciate that you took time to review your stay at our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. We would certainly like to serve you again soon. Regards Manager The Metro Star Hotel, Jasola Replied by Faisal Khan (Hotel Manager)

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Onhygiënisch, verschrikkelijk stinkende buurt
Bij aankomst, ontzettend arrogant ontvangen. Bij de balie wisten ze niet echt veel. Ze gaven aan onze namen bij de politie door te geven, omdat wij in dit hotel verblijven. Dit is onzin! Daarna heeft die kopieën gemaakt van de paspoorten en was het ineens goed. Kamer gekregen bij de lift en boven ons een apparaat wat constant geluid maakte. Dit terwijl mijn moeder ziek is. Kamer niet schoon. Overal stof en kregen jeuk. Geklaagd en kregen andere kamer. Netjes geholpen. In hun ogen was deze kamer veel beter.. omdat er een koelkastje in stond. Helaas hygiëne net zo erg. Overal stof. Badkamer vies, schimmel en niet schoongemaakt. Het ergste was dat er geen warm water was. Ze vertelden ons dat het morgen wel warm water is. Is dit normaal? Lijkt me niet. We zijn dan ook de volgende ochtend meteen vertrokken naar een andere hotel. Ohja daarnaast is de ligging verschrikkelijk. Boven rijdt er een metro en is vlakbij een rivier of meer, stinkt ontzettend. Weinig winkels en bijna geen vervoer mogelijkheden. Liever een andere hotel boeken!! Bij het weggaan heb ik aangegeven mijn geld terug te willen, maar dit kon niet en ik kreeg geen bewijs van uitchecken. Kijk goed uit. Ik heb uiteindelijk toch uitcheck bewijs gekregen na veel aandringen, omdat dit mijn bewijs is en achteraf niet kunnen zeggen dat ik daar alle dagen heb verbleven. Met dank aan Hotels.com heb ik mijn geld teruggekregen. Top en netjes afgehandeld. Zo een hotel hoort niet in hotels.com. Jullie zijn meer waard.
Soggiorno di 11 notti a novembre 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Nice hotel
Courteous, considerable, and chivalrous services. Good quality food.
Soggiorno di 3 notti ad agosto 2017
Risposta di E-Commerce Manager, il giorno 4 set 2017
Dear Guest, Warm Greetings from the Metro Star Hotel! It was great having you with us. We are looking forward to welcoming you back and serving you again. Kind regards, The Metro Star Hotel Family

10/10 Eccellente

Pramod

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Hotel
I m staying in this hotel with my wife n son. It is very good hotel, all staff is very nice n cooperative. Kitchen service is good, food is excellent. I fully recommend to stay in this hotel. Thanks, PRAMOD JAIN MEERUT
Soggiorno di 10 notti ad agosto 2017
Dear Pramod, Warm Greetings from The Metro Star Hotel! Thank you very much for your kind review. It was great having you with us. We are looking forward to welcoming you back and serving you again. Kind regards, The Metro Star Hotel Family