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Recensioni per Hampton Inn & Suites Detroit/Troy

2.5 out of 5
Hampton Inn & Suites Detroit/Troy
100 Wilshire Drive, Troy, MI

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 585 su 1001 recensioni" "
Valutazione di 8 - Buono. 257 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 76 su 1001 recensioni" "
Valutazione di 4 - Scarso. 48 su 1001 recensioni" "
Valutazione di 2 - Terribile. 35 su 1001 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,6/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Raffaele

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima soluzione sia per business che pleasure. Ottima posizione vicino a Ristoranti, arterie stradali e shopping.
Soggiorno di 5 notti a dicembre 2018
Risposta di Hampton Inn & Suites Detroit / Troy, il giorno 3 gen 2019
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your honest feedback about our hotel and have passed along your assessment to our staff to better improve our service! We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Nabil

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are nice, polite and responsive, have been staying there for 4 times so far. Recommend it
Soggiorno di 3 notti ad aprile 2024
Risposta di Matthew Candela AGM, il giorno 5 apr 2024
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

2/10 Terribile

Melinda

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I paid a decent amount of money for a weekend stay here, and I was disappointed. The wallpaper was peeling up in the room (large chunk) and was black behind it and on the wall... the bathtub fixture fell out when I gave my son a bath and it was black and gunky underneath, the plugs near the beds all didnt even hold the plugs in, they just kept falling out. All that aside, I accidently left my jacket in the coat closet of my room... didnt notice for 4.5 hours when we got home and settled. Upon return it was convienently missing cash that I had in my inner pocket which was zipped (I never zip that pocket). Hope whoever pocketed my nephews birthday money needed it more than I did... I cant prove it though so I cant really do anything about it.
Risposta di Matthew Candela AGM, il giorno 7 apr 2024
Thank you for taking the time to review your stay with us and for choosing our hotel. However, my apologies on your experience with our overall services. I am personally using your review with our staff to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Elio, Miami

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
na
Soggiorno di 2 notti a marzo 2024
Risposta di Matthew Candela AGM, il giorno 13 mar 2024
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Austraila

Mi è piaciuto: Pulizia, personale e servizio, servizi
Everything was very nice and clean
Soggiorno di 2 notti a febbraio 2024
Risposta di Matthew Candela AGM, il giorno 24 feb 2024
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Keena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Matthew Candela AGM, il giorno 19 gen 2024
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very clean and great breakfast, always had coffee.
Soggiorno di 5 notti a dicembre 2023
Risposta di Matthew Candela AGM, il giorno 10 gen 2024
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Jade

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Matthew Candela AGM, il giorno 5 gen 2024
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can

8/10 Buono

Nicholas

Soggiorno di 1 notte a dicembre 2023
Risposta di Matthew Candela AGM, il giorno 5 gen 2024
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Nikesha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love it.
Soggiorno di 1 notte a dicembre 2023
Risposta di Matthew Candela AGM, il giorno 5 gen 2024
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Zacqueline

Viaggio di lavoro
Soggiorno di 5 notti a dicembre 2023
Risposta di Matthew Candela AGM, il giorno 20 dic 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

6/10 Soddisfacente

massimo

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Very low standard Hampton in
No clean room service. Only if you order ahead. Very rude receptionist . Good at breakfast very low level… fruit so old , disgusting
Soggiorno di 3 notti a dicembre 2023
Risposta di Matthew Candela AGM, il giorno 19 dic 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. However, my apologies on your experience with our overall services. I am personally using your review with our staff to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Allen

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, comfy bed, solid business center.
Soggiorno di 1 notte a dicembre 2023
Risposta di Matthew Candela AGM, il giorno 10 dic 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Karen

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, quiet, safe
Soggiorno di 1 notte a novembre 2023
Risposta di Matthew Candela AGM, il giorno 3 dic 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

2/10 Terribile

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e comfort della camera
TERRIBLE
I stayed at Hampton because their beds are supposed to be very comfortable as well as pillows. With that said, my bed was hard, my pillows WAY overstuffed, tv didn't work first two nights, only one person at front desk and couldn't help me, tv was positioned way to left I wasn't comfortable to watch tv like that. The breakfast was extremely minimal, and coffee was always out. I chose to pay more for comfort BUT INSTEAD I got a week of terrible sleep
Soggiorno di 4 notti a novembre 2023
Risposta di Matthew Candela AGM, il giorno 3 dic 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. However, my apologies on your experience with our overall services. I am personally using your review with our staff to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.

6/10 Soddisfacente

Floretta

Mi è piaciuto: Personale e servizio
I basically gave it a three because there was no room service, we should’ve been told that when booking , the heat was hard to work also you was not able to watch Netflix or any other app, so we had to watch regular tv, or used TV on demand. but the staff was very friendly!
Soggiorno di 2 notti a novembre 2023
Risposta di Matthew Candela AGM, il giorno 3 dic 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your honest feedback about our hotel and have passed along your assessment to our staff to better improve our service! We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Roy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was clean and the room was nice. We would stay there again. There was always a long wait for the elevators when we were there and the signage for the elevators was very sparse.
Soggiorno di 1 notte a novembre 2023
Risposta di Matthew Candela AGM, il giorno 29 nov 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

4/10 Scarso

Timothy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We flew in from out of town for Thanksgiving. I booked two rooms for my family and asked that we be next to each other. They did the best they could, which wasn’t a big deal. What was a big deal was being stuck right in the middle of a block of rooms for a travel hockey team. There was zero respect for anyone around them and they were loud well into the middle of the night. The first night I called the front desk to see if there were quiet hours and the night replied with “he wasn’t aware of any”. I was dreading the next night because we were having to get up at 3 am to get to the airport and I was already figuring I wouldn’t get any sleep. When I saw it was the same night guy I knew I wouldn’t. This time the hockey parents were loud and partied until about 2am and the front desk did nothing about it. Otherwise the location was fantastic. If we came back I’d probably try the Hilton across the parking lot and see if they aren’t a party hotel.
Soggiorno di 3 notti a novembre 2023
Risposta di Matthew Candela AGM, il giorno 29 nov 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. However, my apologies on your experience with our overall services. I am personally using your review with our staff to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Michele

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Matthew Candela AGM, il giorno 29 nov 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Erick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 4 notti a novembre 2023
Risposta di Matthew Candela AGM, il giorno 15 nov 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

6/10 Soddisfacente

Jason

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Showed up got my room went up door was open and smelled bad went back to front desk staff was very helpful gave me different room
Soggiorno di 1 notte a novembre 2023
Risposta di Matthew Candela AGM, il giorno 15 nov 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed the service of our front desk staff and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. However, my apologies on your experience with our cleaning services. I am personally using your review with our housekeeping manager to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Damian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They had a fitness center and a pool with easy access to both. They also had the option of getting breakfast as well.
Soggiorno di 2 notti a novembre 2023
Risposta di Matthew Candela AGM, il giorno 13 nov 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Barb

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect for our weekend travel to the area.
Soggiorno di 1 notte a novembre 2023
Risposta di Matthew Candela AGM, il giorno 12 nov 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Sara

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a novembre 2023
Risposta di Matthew Candela AGM, il giorno 4 nov 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

6/10 Soddisfacente

Lynn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Frustrated with a smile.
Everything was fine except for a fire alarm at 2 am and had to evacuate the building. Turned out a false alarm. However you had a number of frustrated customers.
Soggiorno di 1 notte a ottobre 2023
Risposta di Matthew Candela AGM, il giorno 1 nov 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your honest feedback about our hotel and have passed along your assessment to our staff to better improve our service! We do take pride in catering to our guests' needs the best way we can.We do apologize for the Alarm and any inconvenience it caused. Guest safety is one of our main concerns during your stay.

10/10 Eccellente

AMRO

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent place to stay
Soggiorno di 1 notte a ottobre 2023
Risposta di Matthew Candela AGM, il giorno 12 ott 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Michael, Columbus

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This location is extremely modern, clean and safe. The staff is friendly and there are plenty of dining options nearby. Very walkable. The breakfast is okay but needs more options like potatoes and sausage, with the eggs and bacon. There should be at least four options of hot food, with turkey and pork sausage. The waffles are excellent and they even have a seasonal pumpkin spice flavor. It’s amazing. The hot tub is fantastic and the pool is immaculate. The other guests were very nice and I can’t say enough about the safety I felt. The in-house toiletries smell great and they even have hairnets at the front desk. The elevators are smooth and are timely. The gym has everything you need for a wonderful workout. I highly recommend this location and am grateful I booked it.
Soggiorno di 1 notte a ottobre 2023
Risposta di Matthew Candela AGM, il giorno 12 ott 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Iljong

Soggiorno di 1 notte a ottobre 2023
Risposta di Matthew Candela AGM, il giorno 29 ott 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

HUI

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The location is good. The staff is very friendly
Soggiorno di 2 notti a ottobre 2023
Risposta di Matthew Candela AGM, il giorno 14 ott 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

6/10 Soddisfacente

Patrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di Matthew Candela AGM, il giorno 29 ott 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There is a variety of food available for breakfast and the location is excellent. The internet was very slow and kept kicking me off; it was not reliable. Expedia did not list the location as having a pool; it would have been great to know that we could swim there.
Soggiorno di 2 notti a settembre 2023
Risposta di Matthew Candela AGM, il giorno 4 ott 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Bruce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Matthew Candela AGM, il giorno 30 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Arianne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great experience
Soggiorno di 1 notte a settembre 2023
Risposta di Matthew Candela AGM, il giorno 30 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

4/10 Scarso

Tung

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I choose this hotel since it has the hight rate on Expedia. But it turns out that the front desk of hotel at the entrance is small and it looks like a cheap motel. My room has the musty smell and I feel that the air is not clean and stuffy
Soggiorno di 1 notte a settembre 2023
Risposta di Matthew Candela AGM, il giorno 25 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. However, my apologies on your experience with our overall services. I am personally using your review with our staff to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

CHANG

Viaggio di lavoro
Good place
Kindly front desk and clean room, facilities.
Soggiorno di 1 notte a settembre 2023
Risposta di Matthew Candela AGM, il giorno 13 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Krystal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was in a good spot and very clean
Soggiorno di 1 notte a settembre 2023
Risposta di Matthew Candela AGM, il giorno 13 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Amy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Extremely clean property. Great location for the event we were attending.
Soggiorno di 1 notte a settembre 2023
Risposta di Matthew Candela AGM, il giorno 10 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

RONNY, Beach park

Mi è piaciuto: Condizioni e dotazioni della struttura
Cleanliness, service
Soggiorno di 1 notte a settembre 2023
Risposta di Matthew Candela AGM, il giorno 13 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Lindsay

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic Stay!!
The staff were incredibly friendly from the front desk to housekeeping to the breakfast. The breakfast is amazing! Great quality and offering of eggs, cereal, oatmeal, fruit and waffles! Plus the coffee was delicious. Great value. We found the hotel was very clean, spacious. Beds were very comfortable. Would definitely stay here again!
Soggiorno di 2 notti ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 7 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

4/10 Scarso

David

Soggiorno di 3 notti ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 7 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your honest feedback about our hotel and have passed along your assessment to our staff to better improve our service! We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Sam, Richmond Hill

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and close to nice restaurants and a nice mall. Clean and friendly.
Soggiorno di 2 notti a settembre 2023
Risposta di Matthew Candela AGM, il giorno 7 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Keena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 3 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Elizabeth, Leesburg

Soggiorno di 3 notti ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 25 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

6/10 Soddisfacente

Christine

Viaggio con la famiglia
The only thing that I did not like about this property was the smell of the room. My husband checked in first and he did not notice anything however when my daughter and I arrived it had a very musty smell. It was quite strong with that said he too noticed it when we had returned back from dinner. Therefore I assume it may have been caused my the air conditioner.
Soggiorno di 2 notti ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 1 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your honest feedback about our hotel and have passed along your assessment to our staff to better improve our service! We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is close to the intestate and a very huge beautiful mall.
Soggiorno di 4 notti ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 1 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Since it is a new building, the environment is beautiful. The new staff need to be trained in accommodating guest different billing request.
Soggiorno di 2 notti ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 1 set 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 28 ago 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

Vickie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was easy to find, convenient and staff was friendly.
Soggiorno di 1 notte ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 28 ago 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

10/10 Eccellente

HYUNG TAEK

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, convenient, and welcoming to customers
Soggiorno di 1 notte ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 28 ago 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 Buono

CHIA YING

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice
Nice hotel
Soggiorno di 1 notte ad agosto 2023
Risposta di Matthew Candela AGM, il giorno 28 ago 2023
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.