7 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers

Recensioni per JA The Resort - JA Lake View

5 out of 5
JA The Resort - JA Lake View
Within JA The Resort, Jebel Ali Beach, Dubai, Dubai

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 50 su 79 recensioni" "
Valutazione di 8 - Buono. 14 su 79 recensioni" "
Valutazione di 6 - Soddisfacente. 7 su 79 recensioni" "
Valutazione di 4 - Scarso. 3 su 79 recensioni" "
Valutazione di 2 - Terribile. 5 su 79 recensioni" "

9,6/10

Pulizia

8,8/10

Personale e servizio

8,6/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alicia, Central

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a very nice hotel with big rooms, balconies and an excellent food. Staff are really nice but lack experience.
Soggiorno di 1 notte ad aprile 2024
Risposta di Murad Ahmed Resident Manager, il giorno 3 mag 2024
Dear Alicia,Thank you for your feedback! We are glad you enjoyed our spacious rooms, balconies, and excellent food. We appreciate your kind words about our associates, and we will take your feedback about their experience into consideration as we strive to improve. We hope to welcome you back soon!Best regards,Murad AhmedResident ManagerJA The Resort

2/10 Terribile

Ali, Dubai

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Murad Ahmed Resident Manager, il giorno 3 mag 2024
Dear Ali,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Murad AhmedResident ManagerJA The Resort

10/10 Eccellente

Dhrumil, stoughton

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
“Experiencing the JA Beach & Lake View Hotel is nothing short of magical. Nestled in a prime location, the resort offers a perfect blend of luxury and comfort. From the diverse range of activities catering to all ages to the exquisite dining options, every detail is thoughtfully curated. The service is impeccable, with staff going above and beyond to ensure a memorable stay. Whether it’s for relaxation or adventure, this resort property has it all, making every moment here a true delight for travelers.”
Soggiorno di 2 notti a gennaio 2024
Risposta di Murad Ahmed - Resident Manager, il giorno 28 gen 2024
Dear Dhrumil,Thank you sincerely for your enchanting review of JA Beach Hotel & JA Lake View Hotel. We are thrilled to learn that your experience with us was nothing short of magical.It warms our hearts to know that our prime location, offering a perfect blend of luxury and comfort, contributed to making your stay special. We take pride in curating a diverse range of activities for all ages and providing exquisite dining options to enhance the overall experience.Your kind words about our impeccable service and dedicated associates going above and beyond are truly appreciated. Ensuring a memorable stay for our guests is our utmost priority, and we are delighted to have achieved that for you.Whether it is relaxation or adventure, we are thrilled to hear that our resort property catered to all your needs, making every moment a true delight. We are grateful for your recommendation and look forward to welcoming you back for more magical moments at JA The Resort!Best regards,Murad AhmedResident ManagerJA The Resort

10/10 Eccellente

Fahad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is my second stay at the lake view JA, its an amazing resort, it has all the facilities and its kids friendly, but there is nothing around the resort and its so far from all Dubai attractions..
Soggiorno di 2 notti a gennaio 2024
Risposta di Murad Ahmed - Resident Manager, il giorno 23 gen 2024
Dear Fahad,Thank you for choosing JA Lake View for your second stay! We are delighted to hear that you find our resort amazing and appreciate the facilities, especially for kids.We understand your concern about the distance from Dubai attractions. While our serene location offers a peaceful escape, we acknowledge that it may not be ideal for those looking to be closer to the city buzz. We appreciate your feedback and hope that despite this, you had a wonderful and relaxing time during your stay.We look forward to hosting you again and appreciate your continued support.Best regards,Murad AhmedResident ManagerJA The Resort

10/10 Eccellente

Cyril

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Murad Ahmed / Resident Manager, il giorno 17 gen 2024
Dear Cyril, We appreciate you taking a moment to share your ratings. It definitely makes us happy to know that you had an enjoyable stay with us. Thank you very much, and looking forward to welcoming you back soon. Best regards,Murad AhmedResident ManagerJA The Resort

2/10 Terribile

Thiruwaran

Soggiorno di 5 notti a dicembre 2023
Risposta di Murad Ahmed / Resident Manager, il giorno 17 gen 2024
Dear Thiruwaran,Thank you kindly for your feedback, which I have shared with our team. I am disheartened to learn of your disappointment and your negative feelings as a customer. We put guest experience and satisfaction as our priority. Therefore, I am saddened to learn that we could not entirely meet your expectations on this occasion. I do hope to have another opportunity to welcome you back in a more positive light.Best regards,Murad AhmedResident ManagerJA The Resort

8/10 Buono

adrian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Murad Ahmed / Resident Manager, il giorno 17 gen 2024
Dear Adrian, Thank you very much for the time and effort you took to share your rating with us. It is just so heart-warming to hear that you enjoyed your recent stay at JA Lake View Hotel. Hope to see you again very soon. Best regards,Murad AhmedResident ManagerJA The Resort

6/10 Soddisfacente

Emma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Beautiful setting/rooms, average food, run down
A great setting, great wildlife and beautiful rooms. Food was very average and over-priced. Not very accommodating to dietary preferences sadly and some areas were a bit run down like the captains bar. But service generally was excellent and it is a lovely place.
Soggiorno di 1 notte a dicembre 2023
Risposta di Murad Ahmed - Resident Manager, il giorno 23 gen 2024
Dear Emma,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the great setting, wildlife, and beautiful rooms. However, we apologize for any shortcomings in the food quality and pricing. Your comments about dietary preferences and the condition of certain areas like the Captains Bar are duly noted.We appreciate your acknowledgment of our excellent service and are glad you found the overall atmosphere lovely. Your input is valuable, and we will use it to enhance our offerings.We hope to welcome you back and provide an even better experience in the future.Best regards,Murad AhmedResident ManagerJA The Resort

10/10 Eccellente

Shyam Srivats

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It has everything you need to experience luxury in Dubai
Soggiorno di 3 notti ad agosto 2023
Risposta di Murad Ahmed / Cluster Executive Assistant Manager, il giorno 31 ago 2023
Dear Shyam, Thank you for choosing us as your holiday destination.We appreciate you taking the time to share your review and are delighted to hear that you enjoyed your stay with us.It would be a pleasure to have the opportunity to welcome you back soon for another memorable holiday! Best regards,Murad AhmedCluster Executive Assistant ManagerJA The Resort

10/10 Eccellente

Samuel

Soggiorno di 5 notti ad agosto 2023
Risposta di Murad Ahmed / Cluster Executive Assistant Manager, il giorno 8 set 2023
Dear Samuel, Thank you for taking the time to share your rating! We are delighted to learn that you enjoyed your stay with us, and we cannot wait to welcome you back soon! Best regards,Murad AhmedCluster Executive Assistant ManagerJA The Resort

10/10 Eccellente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel. Lots of activities in the area of the hotel. Good choice of restaurants
Soggiorno di 1 notte a luglio 2023
Risposta di Hayden Edgtton - Cluster Resort Manager, il giorno 28 lug 2023
Dear Mark,Thank you for kindly taking a moment to share your valuable feedback following your stay at JA Lake View Hotel. It is a great pleasure to learn that our combined team efforts contributed to your memorable resort experience. We cannot wait to welcome you back to once again pamper you in our oasis in the heart of Dubai. Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

4/10 Scarso

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio
No incentives at all being a VIP access property. The service at the restaurants were poor and some did not allow kids below 12 past 9pm. The pool timings are very short as compared to other hotels, resulting in overly packed swimming pools. Room service and especially in-room dining service was very slow. Overall a very poor experience.
Soggiorno di 1 notte a giugno 2023
Risposta di Hayden Edgtton - Cluster Resort Manager, il giorno 28 lug 2023
Dear Guest,Thank you kindly for your feedback, which I have shared with our team.I am disheartened to learn of your disappointment regarding our facilities and your negative feelings as a customer. We put guest experience and satisfaction as our priority, therefore I am saddened to learn that we could not entirely meet your expectations on this occasion.I do hope to have another opportunity of welcoming you back in a more positive light.Sincerely,Hayden EdgttonCluster Resort ManagerJA The Resort

2/10 Terribile

Yasir

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Horrible experience at Repablic restaurant of JA lake view hotel that turned our anniversary celebration and vacation into a nightmare.. to start with , we were 5 adults and 2 kids. The frise which was served was cold and we asked to be replaced.. before finishing the dinner I got severe nausea and ran to the room because of food poisoning I had diarrhea and my wife suffered from the same thing the whole night with vomiting, her mom who was with us at the restaurant suffered from the same symptoms.. in the morning when we rised a complaint they sent us the nurse who requested for a stool sample from my wife to investigate , what shocked me the hotel is asking for 300 Dhs for the stool test!! Which we refused to pay .. they didn’t handle the complaint professionally and didn’t show empathy or care to know the truth.. adding to this the check in process took 2 hours and the water in the room (shower) is cold
Soggiorno di 2 notti ad aprile 2023
Risposta di Hayden Edgtton / Cluster Resort Manager , il giorno 16 giu 2023
Dear Yasir, It is with sincere regret that I learn your overall stay with us did not meet your satisfaction. We appreciate your feedback - which we take very seriously. The safety and well-being of our guests are of utmost importance to us, especially in these unprecedented times. Your feedback has been addressed and duly noted, and we appreciate your valuable input in allowing us to improve them. We trust you to have the opportunity to turn your experience around and welcome you back in a more positive light. Best regards, Hayden Edgtton Cluster Resort Manager JA The Resort

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Week away to chill and unwind!
Great week stay at the JA Lake View resort on All Inclusive package. Nice hotel, great pool and not to busy. You can go to the other hotels in the resort on the resort golf carts. SandBar down at the marina was great to unwind in the late afternoon. Special shout out to Dalen at the pool bar for great service and cool drinks! Great stay and we will be going back again next year!
Soggiorno di 7 notti ad aprile 2023

4/10 Scarso

Amir

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Well where to begin? This hotel doesn’t have an address on the map and impossible to get directions to it! It took taxi drivers 2 hours to find it from airport and cost us over $120 to finally get there It’s literally in the middle of nowhere! In the middle of desert and 45-50 minutes away from anywhere! Then we get to front desk for check in and rude staff disregard my VIP status and put us in a room on first floor behind the noisy restaurant and said there’s no room available which was absolutely dishonest because I checked online and there were multiple rooms available in different floors and then next day I asked the manager Mr. Morad to change our room and he lied again and referred me to his Boss Mr. Maher who was another rude and dishonest person! When management is wrong what do you expect from staff?! This was my worst experience in last 23 years traveling to Dubai I don’t recommend this place to anyone not even my enemy I had enough of this hole in the middle of nowhere! I hope Expedia removes this place from the website! If it wasn’t for cheap Eastern European tours I don’t believe this place would have any business!!
Soggiorno di 6 notti a marzo 2023

8/10 Buono

Manish

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room upgraded upon request, much appreciated! Some of the staff was real nice. Mazar, Piyush, Adonye, Hamza - some of the names and the buggy staff as well. Front desk staff was over-occupied and slow at most times. Was able to get through to the operator quick but not the front desk.
Soggiorno di 3 notti a marzo 2023
Risposta di Hayden Edgtton / Cluster Resort Manager , il giorno 16 giu 2023
Dear Manish, Thank you for your much-appreciated review and recognition of the service you received during your recent stay with us.We are delighted that we were able to make you feel at home and taken care of by our dedicated and enthusiastic team who take real pride in what they do. We cannot wait to welcome you back to pamper you again in our oasis in the heart of Dubai. Best regards, Hayden Edgtton Cluster Resort Manager JA The Resort

10/10 Eccellente

MELANIE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 8 notti a marzo 2023

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

KEUN A

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
매우 만족!!
매우 만족했습니다. 모든 직원들도 친절하고 훌륭했습니다!
Soggiorno di 2 notti a dicembre 2022

10/10 Eccellente

farid

Soggiorno di 2 notti a settembre 2022
Risposta di Hayden Edgtton / Cluster Resort Manager , il giorno 16 giu 2023
Dear Farid, We appreciate you taking the time to share your ratings with Expedia Community. We are grateful to learn that you had a lovely stay with us. Thank you, and we look forward to welcoming you back soon! Best regards, Hayden Edgtton Cluster Resort Manager JA The Resort

10/10 Eccellente

Emir

Soggiorno di 6 notti a settembre 2022
Risposta di Hayden Edgtton / Cluster Resort Manager , il giorno 16 giu 2023
Dear Emir, Thank you very much for your perfect rating! I am thrilled to know that you had a fantastic stay with us and know that it will be a pleasure to host you again on your next visit for another memorable holiday.Best regards, Hayden Edgtton Cluster Resort Manager JA The Resort

8/10 Buono

Lee

Soggiorno di 1 notte a settembre 2022
Risposta di Hayden Edgtton / Cluster Resort Manager , il giorno 16 giu 2023
Dear Lee,Thank you for your positive ratings, and glad you had an enjoyable stay with us. We look forward to welcoming you back, hopefully very soon! Best regards, Hayden Edgtton Cluster Resort Manager JA The Resort

8/10 Buono

Abdelrahman

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the rooms are nice and clean
Soggiorno di 2 notti ad agosto 2022
Risposta di Hayden Edgtton / Cluster Resort Manager , il giorno 16 giu 2023
Dear Abdelrahman, Many Heartfelt thanks for sharing your positive review! I am delighted to learn that you enjoyed your stay with us, and we cannot wait to welcome you back soon. Best regards, Hayden EdgttonCluster Resort Manager JA The Resort

2/10 Terribile

Jordan

Soggiorno di 1 notte ad agosto 2022
Risposta di Hayden Edgtton / Cluster Resort Manager , il giorno 16 giu 2023
Dear Jordan, Thank you for taking the time to share your ratings with us. We are happy to know that you had a great stay, and looking forward to welcoming you back soon! Best regards, Hayden Edgtton Cluster Resort Manager JA The Resort

10/10 Eccellente

khaled

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
رائع جداً استرخاء واستجمام 7 نجوم
Soggiorno di 7 notti ad agosto 2022

10/10 Eccellente

Farid

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
generous , staff kind , cleane and quiet
Soggiorno di 5 notti ad agosto 2022
Risposta di Ramzy A. Faris Cluster Resort Manager, il giorno 15 ago 2022
Dear Farid, We greatly appreciate the time and effort taken to share this kind feedback and we all look forward to welcoming you back to JA The Resort, hopefully very soon. Best regards, Ramzy A. Faris Cluster Resort Manager JA The Resort

10/10 Eccellente

Walid

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommended Hotel.
Soggiorno di 1 notte a luglio 2022
Risposta di Ramzy A. Faris Cluster Resort Manager, il giorno 4 ago 2022
Dear Walid, We greatly appreciate the time and effort taken to highly recommend JA Lake View Hotel. Along with my team, we look forward to welcoming you back to JA The Resort, hopefully very soon. Best regards, Ramzy A. Faris Cluster Resort Manager JA The Resort

10/10 Eccellente

Jodie

Soggiorno di 7 notti a giugno 2022
Risposta di Ramzy A. Faris Cluster Resort Manager, il giorno 4 ago 2022
Dear Jodie, Thanks for rating us with the highest score! We cannot wait to welcoming you back. Best regards, Ramzy A. Faris Cluster Resort Manager JA The Resort

10/10 Eccellente

Shahpar

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic trip - several couples and a bab
Soggiorno di 3 notti a maggio 2022

6/10 Soddisfacente

Christopher

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I’ve stayed at this property over 10 times. I’m a loyal customer and It’s a great Hotel full of fantastic amenities. I did find that the staff at times dropped their service levels. At times I was waiting for a drink for over 10 minutes when the place didn’t seem busy at all. During one meal our drinks actually arrived after our food. Other times I could be waiting at a bar for 10 minutes before I was served. The stinginess of the all-inclusive package at times could be frustrating. I attempted to take half a bottle of beer back to my room as I needed to go and get ready to go out for dinner. I was stopped and it was suggested I should chin my beer rather than take it to the room. Obviously I had to leave it, seems a waste. I can’t see why taking a bottle of beer back to your room is such a problem. Draft Heineken is not part of the package put a bottle of Heineken is. in theory 10 bottles of Heineken is. Not quite sure why. Lots of things on the menu aren’t included in the all-inclusive package. That’s always been the case, not a massive issue. I played golf, it’s a lovely course. £75 for the round (which is half price) seemed quite a lot when part of the all-inclusive package. What made it worse is the Marshall followed us around the course telling us to hurry up at every hole. He was literally parked up behind us when taking shots. We weren’t playing slow, at times we had to wait for the group ahead …and it completely ruined the round.
Soggiorno di 5 notti ad aprile 2022

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The location is far from City but I chose it due to the promised calmness. Lots of activities to do here. The food/ restaurants are really expensive though. Service absolutely need to be improved. Good Breakfast.
Soggiorno di 2 notti a marzo 2022

10/10 Eccellente

YOSUKE

Soggiorno di 2 notti a marzo 2022

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a febbraio 2022
Risposta di Mark Irwin - Resort Manager, il giorno 23 feb 2022
Dear Robert, Thank you for rating us with the highest score. We cannot wait to welcoming you back very soon! Best regards, Mark Irwin Resort Manager JA The Resort

4/10 Scarso

Nathalie

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Super dyr Hotel , läget är jätte dåligt
Soggiorno di 1 notte a febbraio 2022
Risposta di Mark Irwin - Resort Manager, il giorno 23 feb 2022
Kära Nathalie, Vi uppskattar din feedback! Vi litar på att välkomna dig tillbaka i ett mer positivt ljus. Hälsningar, Mark Irwin Resort Manager JA The Resort

10/10 Eccellente

Rishab Rajeev

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great stay here at ja resort lakeview. We had a beautiful premium room with view. The staff was very friendly and helpful. We got early check in. Tahir in the restaurant was very cordial. May in the check in counter helped us with quick check in and easy checkout process. She also clicked pictures for us. Great breakfast spread.
Soggiorno di 4 notti a settembre 2021

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 1 notte a giugno 2021
Risposta di Mark Irwin - Resort Manager, il giorno 23 giu 2021
Dear Guest, Thank you for rating us with the highest score. We trust to have the pleasure to welcoming you back soon. Best regards, Mark Irwin Resort Manager JA The Resort

8/10 Buono

NEIL

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I enjoyed my stay this time
Soggiorno di 2 notti a maggio 2021
Risposta di Mark Irwin - Resort Manager, il giorno 26 mag 2021
Dear NEIL, Thank you for kindly taking a moment to share your valuable feedback following your stay at JA Lake View Hotel. It is a great pleasure to learn that our combined team efforts contributed to your memorable resort experience. We cannot wait to welcome you back to once again pamper you in our oasis in the heart of Dubai. Best regards, Mark Irwin Resort Manager JA The Resort

8/10 Buono

Bohee

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2021
Risposta di Mark Irwin - Resort Manager, il giorno 26 mag 2021
Dear Bohee, Thank you for staying with us and for sharing your valuable rating. We trust to have the pleasure to welcoming you back very soon! Best regards, Mark Irwin Resort Manager JA The Resort

8/10 Buono

ville-pekka

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Hyvä
Uusi hotelli ja rauhallinen maaliskuun aikaan. Palvelu aika perustasoa ja samoin ruoka. Hotellissa kolme allasta jotka kaikki aurinkoisia ja tuoleja riitti. Lisäksi sai maksutta käyttää 2 muun hotellin altaita, tenniskenttää, sulkapallokenttä, pingistä, biljardia ja rantaa. Hotelli tarjosi kyydin lähimpiin kauppakeskuksiin.
Soggiorno di 6 notti a marzo 2020
Risposta di Resort Manager, il giorno 24 mar 2020
Dear Hyva, Thank you for sharing your memories with us and we hope to have the pleasure of welcoming you back in the future. Stay safe! Kind regards, Mark Irwin

10/10 Eccellente

corina, Schweiz Zürich

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
+Ruhig und edel +zuvorkommend und freundlich. - weit weg von der Stadt
Soggiorno di 6 notti a marzo 2020
Risposta di Resort Manager, il giorno 24 mar 2020
Dear Corina, Thank you for sharing your memories with us and we hope to have the pleasure of welcoming you back in the future. Stay safe! Kind regards, Mark Irwin

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Good choice but still some teething pains
The hotel only opened late last year and you can tell they're still having a few teething problems. There was no hot water in our room the second day and they would not serve us food by the pool on the Friday due to 'prioritising their brunch' their words. Not good enough for hotel guests who don't want to partake in a 4 hour expensive brunch. They fixed it in the end but took a lot of whinging on our behalf. Apart from that staff are friendly and helpful, hotel itself is nice, and we went to the main hotel for dinner which was lovely.
Soggiorno di 1 notte a marzo 2020
Risposta di Resort Manager, il giorno 24 mar 2020
Dear Guest, Thank you for taking the time to share your feedback with us. While I am delighted to see some of the positive factors that made your stay with us much more enjoyable, I am saddened to see that overall we did not manage to entirely meet your expectations. I wish to assure you that we have internally addressed your points with the team. I do hope to have the pleasure of welcoming you back in a more positive light. Best regards, Mark Irwin Resort Manager

10/10 Eccellente

Simon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Härligt avslappnande och fräscht
Great welcome and friendly staff throughout the stay. Spent 6 days at the resort and enjoyed most restaurants and bars. Fantastic pool and beach areas so you can choose and mix as you want. Well equipped gym and ok place to go for a run ( 5k within the resort, so if you want to go longer either do 2-3 laps or go out on the bigger roads) . Really nice room with all that was expected. Not much in the area but a taxi to JBR takes 25-30 minutes and you can really spend days and evenings by just hanging around the resort! Will definitely be back!
Soggiorno di 5 notti a febbraio 2020
Risposta di Resort Manager, il giorno 24 mar 2020
Thank you for sharing your memories with us. We are delighted to see that overall you had an enjoyable holiday. Along with my team, we hope to have the pleasure of welcoming you back in the future. Stay safe! Kind regards, Mark Irwin

10/10 Eccellente

Irina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a febbraio 2020
Risposta di Resort Manager, il giorno 24 mar 2020
Dear Irina, Thank you for sharing your memories with us and we hope to have the pleasure of welcoming you back in the future. Stay safe! Kind regards, Mark Irwin

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a febbraio 2020
Risposta di Resort Manager, il giorno 24 mar 2020
Dear Guest, Thank you for sharing your memories with us and we hope to have the pleasure of welcoming you back in the future. Stay safe! Kind regards, Mark Irwin

8/10 Buono

Ali

Soggiorno di 1 notte a febbraio 2020

10/10 Eccellente

Mohammed

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel with loads to do
Soggiorno di 3 notti a febbraio 2020
Risposta di Resort Manager, il giorno 24 mar 2020
Dear Mohammed, Thank you for sharing your memories with us and we hope to have the pleasure of welcoming you back in the future. Stay safe! Kind regards, Mark Irwin

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Family
Checking in at 2am not a good experience only had 1 room left not in a good location had family with split up on different floors checking out had a issue was resolved but shouldn’t of happened, overall a nice new resort but to far from main spots in Dubai ,good for park and resort’s
Soggiorno di 6 notti a febbraio 2020
Risposta di Mark Irwin - Resort Manager, il giorno 27 feb 2020
Dear Guest, Thank you for kindly taking a moment to share your valuable feedback following your recent stay at JA Lake View Hotel. Guest feedback is critical to our continual improvement initiatives and as I personally review each comment we receive, I will make sure that we learn and improve ourselves - so that our guests will be offered only the utmost comfort and high degree of customer service. We trust to have the pleasure to be once more your Resort of choice, hopefully in a not too distant future. Best regards, Mark Irwin Resort Manager JA The Resort

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
So far from anything else in Dubai. Great, helpful staff, bar service was quick, although restaurant service very slow when busy. Rooms very modern and attractive.
Soggiorno di 1 notte a febbraio 2020
Risposta di Mark Irwin - Resort Manager, il giorno 27 feb 2020
Dear Guest, Thank you for kindly taking a moment to share your valuable feedback following your recent stay at JA Palm Tree Court. It is a great pleasure to learn that our combined team efforts contributed to your memorable holiday experience. We cannot wait to welcome you back to once again pamper you in our “oasis in the heart of Dubai”. Best regards, Mark Irwin Resort Manager JA The Resort

10/10 Eccellente

zbigniew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nowy hotel wszystko czyste. Śniadania ok.bezplatne busy do Dubaju. Tańsze pokoje mają widok na stadninę koni. Droższe na pole golfowe. Bezpłatny parking. Słabo działający internet. Niska cena obiekt wart polecenia.
Soggiorno di 4 notti a febbraio 2020
Risposta di Resort Manager, il giorno 24 mar 2020
Dear Guest, Thank you for sharing your memories with us and we hope to have the pleasure of welcoming you back in the future. Stay safe! Kind regards, Mark Irwin

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Calmness and relaxation in the desert!
Beautiful hotel, staff were exceptional. Rooms are high tech, modern, spacious and clean
Soggiorno di 3 notti a febbraio 2020
Risposta di William Harley-Fleming - Cluster General Manager, il giorno 25 feb 2020
Dear Guest, Thank you for sharing such a beautiful review. We are thrilled to read that you had a fabulous escape to JA Lake View, the future oriented and eco-friendly Hotel in Dubai. We cannot wait to welcome you back to once again pamper you in our “oasis in the heart of Dubai”. Best regards, William Harley-Fleming Cluster General Manager JA The Resort