Esterni

Recensioni per Super 8 by Wyndham Dubois

2 out of 5
Super 8 by Wyndham Dubois
1412 Warm Spring Dr, Dubois, WY

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 68 su 288 recensioni" "
Valutazione di 8 - Buono. 86 su 288 recensioni" "
Valutazione di 6 - Soddisfacente. 70 su 288 recensioni" "
Valutazione di 4 - Scarso. 47 su 288 recensioni" "
Valutazione di 2 - Terribile. 17 su 288 recensioni" "

7,0/10

Pulizia

7,4/10

Personale e servizio

6,6/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2019
Risposta di Manager, il giorno 30 ago 2019
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

6/10 Soddisfacente

Susi

Viaggio di coppia
Non mi è piaciuto: Pulizia
Bath mat had mold on it. I didn’t notice til the last morning (2 night stay). Made me wonder what else was neglected. The guy who checked us in was nice enough except he had a very dirty hoodie on and he talked so soft I had to keep asking him to repeat.
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relations Management, il giorno 27 mar 2024
Hi Susi! We apologize for the oversight with the bathmat and any inconvenience it may have caused during your stay. This is not up to our usual standards of cleanliness, and we appreciate you bringing it to our attention. We will address this issue with our housekeeping team to ensure it doesn't happen again in the future. Additionally, we'll provide further training to our staff to ensure they present themselves professionally and communicate effectively with guests. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a much-improved experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

6/10 Soddisfacente

Robert

Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Management, il giorno 21 mar 2024
Hi Robert! Thank you for sharing your feedback and for rating your stay with us as 3 out of 5. We're glad to see that there were aspects of your experience that you enjoyed, but we also understand that there may have been areas where we could improve. Your comments are important to us as we strive to continuously enhance our services. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.

6/10 Soddisfacente

Missy

Viaggio di gruppo
Room was dirty at checkin
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations Management, il giorno 21 feb 2024
Hi Missy! We're sorry to hear about the cleanliness issues you encountered during your check-in. Providing a clean and comfortable environment for our guests is a top priority for us, and we apologize for falling short of this standard during your stay. Your feedback is important to us, and we will address this matter with our housekeeping team to ensure that our rooms are thoroughly cleaned and inspected before guests arrive. We appreciate your understanding and patience, and we hope that despite this issue, you were still able to enjoy the rest of your stay with us. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a much-improved experience in the future. Thank you for your feedback.

8/10 Buono

Gilbert

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s not fancy, but it’s clean, quiet, the beds are reasonably comfortable and the breakfast is decent.
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations Management, il giorno 19 feb 2024
Hi Gilbert! Thank you for sharing your feedback with us! We're delighted to hear that you appreciated the cleanliness, quiet atmosphere, comfortable beds, and decent breakfast during your stay. Providing a clean and comfortable environment for our guests to relax and enjoy their time with us is always our goal, and we're glad to hear that we met your expectations in these areas. While we may not be the fanciest option, we're glad to know that our focus on cleanliness, comfort, and a satisfying breakfast made for an enjoyable stay for you. Your satisfaction is important to us, and we truly appreciate your support. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us, and we look forward to welcoming you back to Super 8 by Wyndham Dubois in the future!

6/10 Soddisfacente

Bethany

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Maybe they need more workers?
Beds were comfortable. Pillows were super soft. Bathroom had a spot of black mold (we think) up on the wall, tub wasn't clean. You could scrape residue off the tub with your fingernail. Sink drained super slow. But it was cheaper.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Management, il giorno 19 feb 2024
Hi Bethany! Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our beds comfortable and enjoyed the soft pillows during your stay. However, we sincerely apologize for the issues you encountered with cleanliness in the bathroom. Your comments about the presence of black mold and the cleanliness of the tub are concerning, and we apologize for any discomfort or inconvenience this may have caused. We take cleanliness very seriously, and we will address these issues with our housekeeping team to ensure that proper cleaning standards are maintained and that any areas in need of attention are addressed promptly. Additionally, we apologize for the slow drainage in the sink. We will have our maintenance team investigate this issue to ensure that it is resolved promptly. We appreciate your feedback regarding the need for potentially more staff. We will review our staffing levels to ensure that we are adequately equipped to meet the needs of our guests. We're glad to hear that you found our rates to be affordable, but we understand that affordability should not come at the expense of cleanliness and comfort. Please know that we take your feedback seriously, and we will use it to make necessary improvements to ensure that all of our guests have a comfortable and enjoyable stay with us. If you have any further concerns or if there's anything else we can do to improve your experience, please don't hesitate to reach out to us directly. We value your feedback, and we hope to have the opportunity to welcome you back for a much-improved stay in the future. Thank you again for bringing these issues to our attention.

8/10 Buono

Jessica

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Management, il giorno 1 gen 2024
Hi Jessica! Thank you for choosing to stay with us and for the commendable 8 out of 10 rating! We're pleased to hear that your experience was positive overall. Your feedback is valuable to us, and we'd love to know more about what aspects of your stay stood out and if there are any areas where we can improve. If you have specific comments or suggestions, please feel free to share. We appreciate your support and look forward to the opportunity to enhance your experience on your next visit.

2/10 Terribile

Sarah

Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 1 gen 2024
Hi Sarah! Thank you for sharing your feedback, and we're sorry to learn that your experience resulted in a 2 out of 10 rating. We sincerely apologize for any aspects of your stay that did not meet your expectations. Your satisfaction is important to us, and we would appreciate the opportunity to learn more about your concerns. If you could provide additional details or specific feedback, it would be invaluable in helping us address the issues and improve our services. We understand the importance of your experience, and we hope to have the chance to make amends on your next visit.

2/10 Terribile

Larry

Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 16 dic 2023
Hi Larry! Thank you for sharing your feedback, and we regret to see your 1 out of 5 rating. Your experience is crucial to us, and we would like to better understand the reasons behind this rating. We apologize for any disappointment you may have experienced and would greatly appreciate more details or suggestions to help us address the issues you encountered. Your insights are invaluable in our continuous efforts to improve. We value your input and hope to have the opportunity to make amends during your next visit.

8/10 Buono

Joan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 5 nov 2023
Hello Joan,Thank you for taking the time to provide your feedback on your recent stay. We appreciate your positive rating and are glad to hear that you had an overall pleasant experience.

10/10 Eccellente

Mohit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good hotel location
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Mohit,We're glad to hear that our hotel's location was convenient for you! We strive to provide a great experience for our guests.

4/10 Scarso

Perry

Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Management, il giorno 7 nov 2023
Hi Perry! Thank you for taking the time to rate our hotel. We appreciate your feedback, and we're here to provide the best possible experience for our guests. If you have any specific comments or suggestions to share, please don't hesitate to let us know. Your input helps us make your future visits even better.

8/10 Buono

Brenda

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The staff was friendly. The room was very clean. There was a free breakfast until 9:00.
Risposta di Guest Relations Specialist , il giorno 18 ott 2023
Hi Brenda, Thank you for your kind comments. We're pleased to hear that you found our staff friendly, the room very clean, and enjoyed our complimentary breakfast. We look forward to welcoming you again in the future.

2/10 Terribile

Rosa

Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Specialist , il giorno 6 ott 2023
Dear Rosa, We're truly sorry to know that you had a negative experience during your stay. Your satisfaction is our top priority, and we take feedback seriously. If you're comfortable sharing more details about your experience, we would appreciate the opportunity to address any concerns or issues you encountered. Our goal is to provide a pleasant and comfortable stay for all our guests, and we apologize if we fell short of your expectations. Please feel free to provide more information, and we will do our best to resolve any issues and improve our services. Your feedback is invaluable in helping us make necessary improvements.

8/10 Buono

Carla

Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Specialist, il giorno 24 ott 2023
Dear Carla, Thank you for taking the time to rate your experience with us. We're thrilled to see your high rating and that you enjoyed your stay. Your satisfaction is our utmost reward, and we hope to have the pleasure of hosting you again in the future.

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist, il giorno 20 set 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

10/10 Eccellente

Carlos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful view and close to downtown and very clean.
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist, il giorno 20 set 2023
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

8/10 Buono

Paul, Ferndale, WA 98248

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
King bed on 2nd floor and no elevator. Update property and lower prices.
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist, il giorno 15 set 2023
Thank you for your feedback regarding our property. We understand your concerns about the lack of an elevator and the need for updates. We'll take your comments into consideration as we work to enhance our offerings and facilities. Your input is valuable to us, and we hope to have the opportunity to improve your experience in the future.

4/10 Scarso

Paula

Viaggio di coppia
Non mi è piaciuto: Servizi
Toilet not working
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist, il giorno 14 set 2023
We apologize for the inconvenience you experienced with the toilet. Our maintenance team has been alerted, and we will address this issue promptly. Thank you for bringing it to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 Soddisfacente

George

Ac cut on at night Freezing
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist, il giorno 14 set 2023
We apologize for any discomfort you experienced with the air conditioning. Please know that you can always adjust the temperature settings to your preference. We appreciate your feedback and will work to ensure a more comfortable stay in the future. Thank you for choosing our hotel.

8/10 Buono

Ronald

Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 27 set 2023
Dear Ronald, Thank you for providing a positive rating! We appreciate your support and are delighted to hear that you had a good experience. Your feedback is important to us, and it motivates us to continue providing excellent service. If you have any specific comments or suggestions to help us improve further, please feel free to share. We look forward to the opportunity of serving you again in the future. Thank you for choosing Super 8 by Wyndham Dubois.

10/10 Eccellente

Melissa

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place for the price. Nice breakfast each morning. Eggs were different. Room was clean. Located close to town to go eat. About an hour east of Grand Teton National Park so made it a viable option given the price. Outside door didn’t lock, which was concerning. Would stay her again
Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 28 ago 2023
Dear Melissa, Thank you for your feedback about your stay. We're glad to hear that you found our hotel to be a great value, with a nice breakfast and clean rooms. It's also great to know that the location was convenient for your needs and travel plans. Your comments about the outside door not locking are concerning, and we apologize for any unease this may have caused. We'll look into this matter to ensure the safety and security of our guests. We appreciate your understanding and consideration. If you have any more thoughts to share or if there's anything else you'd like to mention, please feel free to let us know. We're excited to welcome you back for another stay in the future!

10/10 Eccellente

CHARLES

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No coment
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 1 set 2023
Hi Charles, Thank you so much for the perfect rating! We're delighted that you had an exceptional experience during your stay. If you ever return or have any feedback or suggestions in the future, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Eccellente

Marlin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The attedee recommended an excellent place to eat just a mile away.Clean, quiet, comfortable motel. Thank you
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Specialist, il giorno 24 ago 2023
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our motel clean, quiet, and comfortable. We're also glad that our staff could provide you with a great restaurant recommendation. Your satisfaction is important to us, and we hope to welcome you back in the future.

6/10 Soddisfacente

Patricia

Viaggio di coppia
Mi è piaciuto: Servizi
Dead large smashed spider in the bathroom on wall. The sink wouldn’t drain water out and the sheets were not for the deep mattress so they kept slipping off.
Soggiorno di 2 notti ad agosto 2023
Risposta di Manager, il giorno 13 ago 2023
Hello Patricia,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 Eccellente

Eloisa and Gary

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Needed a room for the night. Bed was comfy and the shower was hot
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 13 ago 2023
Hello Eloisa and Gary,We appreciate your rating of our hotel and the feedback you have shared pertaining to our bed as well as our shower. We appreciate you taking the time to share your experience.

4/10 Scarso

Charles

Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 29 ago 2023
Dear Charles, Thank you for your feedback. We apologize for any disappointment you experienced during your stay. Your input matters, and we'd appreciate the chance to learn more about the issues you encountered to enhance our services. We hope for the opportunity to provide you with a more positive experience in the future.

8/10 Buono

Wendy

Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Specialist, il giorno 9 ago 2023
Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

8/10 Buono

Nancy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I wish I knew they done military discount. I would have booked though them.
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 7 ago 2023
Dear Nancy, Thank you for your feedback and for your 4/5 rating. We appreciate your comments and are glad to hear that you had a positive experience overall. We apologize for any inconvenience regarding the military discount. If you decide to stay with us again in the future, please don't hesitate to inquire about any available discounts to ensure a more pleasant experience.

4/10 Scarso

Petya

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Everything was outdated and the smell in the room was awful.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 6 ago 2023
Hello Petya,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Eccellente

Katy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist, il giorno 2 ago 2023
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

8/10 Buono

Miguel

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist, il giorno 27 lug 2023
Hello Miguel, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

6/10 Soddisfacente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Why is a motel 8 $200?
Stayed 4 days earlier at a same hotel chain location and it was $100 more here? Chain for door was in drywall and fell right out. Breakfast was pretty good enjoyed the make your own waffles and eggs and sausage. Staff was very polite
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist, il giorno 25 lug 2023
Thank you for your feedback and for choosing our hotel. We apologize for any inconsistencies in pricing and the issue with the chain for the door. We're glad to hear you enjoyed our breakfast and experienced polite staff. Your comments will be shared with our team to ensure a better experience in the future.

6/10 Soddisfacente

Kris

Viaggio con animali domestici, Viaggio di coppia
Air conditioner didn’t work
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist, il giorno 24 lug 2023
We apologize for the inconvenience with the air conditioner. Our team will promptly address the issue to ensure a better experience for our guests. Thank you for bringing this to our attention.

10/10 Eccellente

Bruce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super stay at Super8
Comfortable beds, clean room, quiet - everything we needed for a great night's stay.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 19 lug 2023
Dear Bruce, Thank you for your positive feedback! We're thrilled to hear that you had a great night's stay and found our comfortable beds, clean rooms, and quiet atmosphere to be everything you needed. Your satisfaction is important to us, and we hope to welcome you back for another wonderful experience in the future!

8/10 Buono

Betty L

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everyone was so nice and helpful.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 18 lug 2023
Dear Bett L, Thank you for your kind words! We're thrilled to hear that you found everyone at our hotel nice and helpful. Providing excellent service and hospitality is our priority, and we're delighted that we could make your stay enjoyable. We look forward to welcoming you back for another great experience in the future!

6/10 Soddisfacente

Julie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Staff was very friendly and helpful. However the room was not very clean. The bed was scary to sleep on, being stained comforters and sheets that had not been changed.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 14 lug 2023
Hello Julie, Thank you for your feedback. Thank you for your feedback regarding our staff. We take great pride in providing friendly and helpful service to our guests. However, we apologize for any inconvenience caused by the cleanliness of your room. This is certainly not the experience we aim to deliver. We appreciate you bringing this to our attention, and we will address the issue immediately to ensure that it doesn't happen again in the future. We value your business and hope to have the opportunity to make it up to you during your next visit.

10/10 Eccellente

Jean Marie

Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist, il giorno 2 ago 2023
Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

4/10 Scarso

ALICIA, Elk Grove Village

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Relations Specialist , il giorno 10 lug 2023
We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 Eccellente

Sundar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice design of the rooms and access to hot water coffee.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 4 lug 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

8/10 Buono

Kathryn, Johnston city

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Average hotel. Overpriced, but its family own and we liked that.
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Relations Specialist , il giorno 29 giu 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

4/10 Scarso

Jennifer

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room was not clean and you could hear the people talking in the neighboring rooms. Also, people left early in the morning and were very noisy.
Soggiorno di 2 notti a giugno 2023
Risposta di Guest Relations Specialist, il giorno 22 giu 2023
Hello Jennifer, Thank you for your review. I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I'm also sorry to hear that you encountered a disturbance during your stay. We do ask that noisy guests quiet down in the evening hours so that other guests can enjoy a peaceful night's sleep, so we apologize that this was not resolved immediately for you. I want to assure you that your feedback is being considered, forwarded to our staff, and addressed in order to improve the guest experience. Thank you and we hope you'll come back soon.

8/10 Buono

Janette

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Our room was clean and the gentleman at check in was very friendly. Breakfast was disappointing.
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Relations Specialist, il giorno 22 giu 2023
Hi there, Janette. We are pleased to learn that you liked some aspects of our hotel, and overall, your stay was enjoyable. We are thankful for your positive comments on our staff and cleanliness. However, we are sorry if you were disappointed with our breakfast. We hope you will give us another chance so we can provide you with a much more satisfying experience.

10/10 Eccellente

Robert

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Old school hotel. Two story walk up. Very tight parking.
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Relations Specialist, il giorno 22 giu 2023
We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

8/10 Buono

Michelle

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Relations Specialist, il giorno 13 giu 2023
We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

6/10 Soddisfacente

Robert

Viaggio di coppia
The room was small. The bathtub is very noisy when you take a shower. The floor in the tub squeaks awful. Its a very old motel. Needs update.
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Relations Specialist, il giorno 9 giu 2023
Hello Robert, we apologize for the issues you experienced during your stay. We have shared your feedback with our maintenance team who are now addressing the issue. We are working on getting the conditions of the hotel improved. Thank you again for staying with us and we hope you let us turn your next visit around. Have a wonderful day.

6/10 Soddisfacente

Susan

Viaggio con la famiglia
Not friedly
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Relations Specialist, il giorno 13 giu 2023
Hi, Susan. We appreciate you providing feedback on your recent stay at our hotel. I'm sorry that our staff was not accommodating; I apologize for any inconvenience or difficulty you encountered. We appreciate your feedback on our as insights like this are priceless and help us improve our services and accommodations. Thank you very much.

8/10 Buono

Katelin

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a maggio 2023
Risposta di Guest Relations Specialist, il giorno 1 giu 2023
Hello, Katelin. Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

10/10 Eccellente

James P.

Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 18 giu 2023
Hello James P.,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Eccellente

Phillip

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good service and the beds were very comfortable!
Soggiorno di 1 notte a maggio 2023
Risposta di Guest Relations Specialist, il giorno 26 mag 2023
Hi Philip, Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.