Hall

Recensioni per Country Inn & Suites by Radisson, Dubuque, IA

2.5 out of 5
Country Inn & Suites by Radisson, Dubuque, IA
1315 Associates Dr, Dubuque, IA

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 355 su 1000 recensioni" "
Valutazione di 8 - Buono. 311 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 180 su 1000 recensioni" "
Valutazione di 4 - Scarso. 100 su 1000 recensioni" "
Valutazione di 2 - Terribile. 54 su 1000 recensioni" "

8,0/10

Pulizia

8,0/10

Personale e servizio

7,4/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sherri and Nancy were amazing. They are both friendly and very helpful. The pool area is always clean and room and water temperatures are great..one thing though..please put a clock in pool area.
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 6 mag 2024
Hello Susan,Thank you for sharing your positive experience with Sherri and Nancy, we're glad to hear they were so helpful during your stay. We appreciate your feedback regarding the pool area and will certainly take your suggestion into consideration for future improvements.

4/10 Scarso

Travis

Staff was rude and preoccupied and the drive was unplugged and nast smelling. Key card to get in the room didn’t Work.
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 6 mag 2024
Hello Travis,We apologize for the inconvenience you experienced during your stay. We take all feedback seriously and will address these issues with our team. Your comments will help us improve our services for future guests.

8/10 Buono

Shirley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 6 mag 2024
Hello Shirley,We are thrilled to hear you had a satisfying stay with us. We hope to welcome you back soon for another enjoyable experience!

6/10 Soddisfacente

Rodney

Viaggio di coppia
Bed was comfortable but there was a strange smell as you enter the hotel and down the hallway.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Rodney, We appreciate your feedback on the comfortable bed and acknowledge your concerns regarding the smell in certain areas. Our team is committed to ensuring a pleasant stay for all guests and will look into this matter further to maintain a high standard of service.

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I will never stay here again. I didn’t even have scrambled eggs for breakfast. Staff was ambivalent to needs of guests.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Robert, We regret to hear about your experience and apologize for any inconvenience. Your feedback is valuable to us, and we will address your concerns with our team for improvement. Thank you for bringing this to our attention.

4/10 Scarso

Katharine

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Didn't like that there was no in-person check-in or check-out. Didn't like the $45 extra fee for small dog. Breakfast was biscuits and gravy--the biscuits were hard as rocks. The sausage was too salty. No eggs other than hard boiled. No potatoes.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Katharine, We appreciate your feedback and regret that our check-in process did not meet your expectations. We understand your concerns about the pet fee and dining options, and will pass along your comments to the relevant teams for review. Your input on the breakfast items will be utilized for future improvements to our offerings.

8/10 Buono

Shane

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place. Clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Hello Shane,We're delighted to hear you found our hotel to be clean and to your liking. Your feedback is greatly appreciated. Thank you for taking the time to share your experience with us.

10/10 Eccellente

Lukas, Woodbury

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was very nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Lukas,We are delighted to hear that our staff left a positive impression on you during your stay. Your kind words will be shared with our team to inspire them to continue providing excellent service. Thank you for sharing your feedback!

10/10 Eccellente

Margaret, Granger

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfortable bed. Safe. Nice staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Margaret,We are pleased to hear that you found our bed comfortable, our hotel safe, and our staff nice during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any further comments or need assistance, please do not hesitate to contact us.

8/10 Buono

Denise

Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 28 apr 2024
Hello Denise,We appreciate you choosing to stay with us and hope you had a wonderful time! Your satisfaction is our top priority, and we look forward to welcoming you back soon.

8/10 Buono

annel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello annel, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. Your satisfaction is our top priority!

10/10 Eccellente

lisa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our stay excellent location
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello lisa,We are delighted to hear that you enjoyed your stay with us and found our location to be excellent. We strive to provide a positive experience for all our guests. Thank you for your feedback, and we hope to welcome you back in the future.

10/10 Eccellente

Emalia

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Emalia,We're delighted to hear that you had a wonderful stay with us! Please don't hesitate to contact us directly if you have any further comments or suggestions. We look forward to welcoming you back soon!

10/10 Eccellente

Quavasha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 3 mar 2024
Hello Quavasha,We are delighted to hear that you had such a wonderful experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us so we can continue to improve our services.

2/10 Terribile

Sergio

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Checked into a king, suite and the TV did not work. Staff member had to reboot the system, which was a little annoying considering it took roughly 25 minutes. This was the least of my concerns as when I crawled into bed with the TV on, I noticed dark spots all over the sheets. I turned down the lights to see, the sheets were all bloodied. I immediately ran to the bathroom and washed my legs. Apparently housekeeping made the bed with bloody sheets. When I informed the front desk, they apologized and gave me another king suite room. This room had the bathroom door closed for a reason as , the faucet in the bath tub shower area had a leak and was dripping constantly. These are things that could definitely be avoided. As for breakfast, it was subpar as for example, the waffle batter was sour and runny, and made horrible waffles. The juice dispenser did not work And the staff put out a gallon of generic orange juice. The coffee looked like tea and was not bold as described with a sign. Again, all of these details are easily remedied, but in my opinion, we’re not due to cost cutting if not, then, why?
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Sergio, We appreciate your feedback and are sorry to hear about the inconveniences you experienced during your stay. We will address the issues you mentioned with the relevant departments to prevent similar occurrences. Your comments help us to improve our services for future guests. Thank you for bringing these matters to our attention.

6/10 Soddisfacente

Joseph

Viaggio di coppia
We were going to swim Sunday morning door to pool was padlocked Room keys were turned off two hours before checkout time
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 15 feb 2024
Hello Joseph, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced regarding the pool access and room key deactivation. Our team will investigate this matter to ensure it does not happen in the future. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 Soddisfacente

Christina

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 13 feb 2024
Hello Christina, We appreciate you taking the time to leave a review. Please feel free to reach out to us directly with any specific feedback you may have so that we can address any areas of concern. We value all guest experiences and strive to make improvements based on your input.

4/10 Scarso

jerry

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 9 feb 2024
Hello jerry,We're sorry to hear that you rated your stay at our hotel a 4 out of 10. We would greatly appreciate it if you could reach out to us directly to share any specific feedback you have, so we can address the issues and improve our services. We value our guests' experiences and would like to make it right.

6/10 Soddisfacente

Larry, Fort Madison

Viaggio con la famiglia
Mi è piaciuto: Pulizia
There was a dense smell of curry cooking one evening.. Also, cans of pop froze in the mini fridge and exploded. Pool was nice. Room was older, but clean
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 7 feb 2024
Hello Larry, Thank you for staying at our hotel and sharing your feedback. We appreciate your positive comments about our pool and the cleanliness of the room. We apologize for any inconvenience caused by the smell of curry and the issue with the mini fridge. We encourage guests to reach out to our management directly to address any concerns during their stay. We hope to have the opportunity to welcome you back in the future.

8/10 Buono

Kenneth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean updated rooms and facility. No ice makers working.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Kenneth, Thank you for your feedback regarding our clean and updated rooms and facility. We apologize for any inconvenience caused by the ice makers not working during your stay. We appreciate you bringing this to our attention and will address it with our team for improvement. We hope you were able to enjoy the other aspects of your stay and we look forward to welcoming you back in the future.

6/10 Soddisfacente

Sean

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Good location
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Sean, Thank you for choosing our hotel and for your feedback about our great location. We're glad to hear that our location suited your needs. We hope you also had a comfortable stay and enjoyed your time here. Should you have any future concerns, please don't hesitate to reach out to us directly.

4/10 Scarso

Natasha

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I thought I would splurge a little for a nicer room, but I was very disappointed. The room was not clean with dead flys in the window and hairs in the bathtub. The tv did not work.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Natasha, Thank you for your feedback on your recent stay at our hotel. We appreciate your concerns regarding the cleanliness of the room and the issues with the TV. We apologize for any inconvenience caused during your stay. We take your feedback seriously and will address these issues with the appropriate team members to ensure that this does not happen again.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Dear Guest, We're sorry to hear that your stay with us wasn't up to your expectations. We value your feedback and would love to hear more about your experience. Please reach out to our hotel directly so we can address any specific concerns you may have had. We appreciate your time and hope to have the opportunity to make it right.

10/10 Eccellente

Jeffrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 31 dic 2023
Hello Jeffrey,We are thrilled to hear that you had a perfect 10/10 experience during your stay at our hotel. It is always our goal to provide exceptional service and exceed our guests' expectations. If there is anything else we can do to make your future stays even more enjoyable, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon.

10/10 Eccellente

Nancy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cozy and Comfy
Check in was very easy. The room was well-decorated and cozy. The arm chair was very comfy, as was the bed!
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Nancy, Thank you for taking the time to share your positive check-in experience and your feedback on the well-decorated and cozy room. We're delighted to hear that you found the armchair and bed to be comfortable during your stay! We appreciate your kind words and hope to welcome you back again soon.

8/10 Buono

Naomi

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The carpet was wet by the window and heater. Someone left a window open during rain. The bath tub drained very slowly. When checking out I was going to tell the front desk person but every time I would go to front desk no one was there. I had to always call front desk. We were in a hurry to leave so I couldn’t wait.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Naomi, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the wet carpet and slow draining bathtub. Our team will look into these issues to prevent them from reoccurring. We apologize for the inconvenience you faced when trying to reach our front desk staff. We will address this concern to ensure better availability and responsiveness in the future. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

DGSR

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay. Good breakfast. Staff was cordial and hospitable.
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 29 dic 2023
Hello DGSR,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay with us and had a pleasant experience with our staff. It was our pleasure to provide you with a comfortable and hospitable environment. We hope to welcome you back again in the future!

8/10 Buono

Pramesh

Mi è piaciuto: Pulizia e personale e servizio
Hot tub was not hot enough the first night. Little better the second night. Someone staying next door had a dog which was barking all the time.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 28 dic 2023
Hello Pramesh,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the temperature of the hot tub and the noise from a neighboring guest's dog. We understand these issues disrupted your stay and we appreciate you bringing them to our attention. We will take your comments into consideration as we continue to improve our services.

8/10 Buono

Michelle

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 28 dic 2023
Hello Michelle,We appreciate you choosing our hotel for your recent stay. If you have any feedback or suggestions that could help us improve, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future.

8/10 Buono

Deb

Viaggio di coppia
Mi è piaciuto: Pulizia
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 28 dic 2023
Hello Deb, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Eccellente

David

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 14 dic 2023
Hello David,Thank you for choosing our hotel for your stay! Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Buono

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quick 1 night, no complaints
Risposta di Manager, il giorno 13 dic 2023
Hello John,Thank you for choosing to stay with us! We're delighted to hear that you had a pleasant and complaint-free stay. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 Eccellente

Kellie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is clean, modern and convenient. The staff is friendly enough, but could improve. Nice pool
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 2 dic 2023
Hello Kellie,We appreciate your feedback on our clean, modern, and convenient hotel. We're glad to hear that you enjoyed our pool. We value your comments regarding our staff and will take it into consideration for future improvements. Thank you for choosing our hotel for your stay.

6/10 Soddisfacente

Darcy

Viaggio di coppia
Non mi è piaciuto: Pulizia
Expected a cleaner facility for the price
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 2 dic 2023
Hello Darcy, Thank you for sharing your feedback. We apologize if the cleanliness of our facility fell short of your expectations. We strive to maintain a clean and comfortable environment for all our guests. Your comments will be shared with our housekeeping team for further improvement. We appreciate your business and hope to have the opportunity to serve you again in the future.

6/10 Soddisfacente

Patrick

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Pretty average stay
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello Patrick,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay or pretty average. We appreciate the feedback and hope to host you again.

8/10 Buono

Diana, Castle Rock

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The 1st staff I met was robotic, ridged, matter o facted. Very expensive dog fee!! $40 a day ×3. $30 a day more than the hotel we stayed the night prior, which was much nicer Disappointed that for a "suites " breakfast was very basic, lots of carbs! Scrambled eggs one time were offered. Tiny towels and no shampoo. They didn’t clean or bring more clean towels during our 3 night stay Yet, room was clean and bed comfy
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello Diana,Thank you for sharing your feedback with us. We apologize if you felt that our staff was not as warm as expected. Regarding the dog fee, we understand your concern, but our rates are competitive within the industry. We apologize if the breakfast selection did not meet your expectations, as we strive to offer a variety of options for all guests. We appreciate your comments about the towels and amenities, and we will share them with our team for future improvements. However, we are glad to hear that your room was clean and that you found the bed comfortable. We hope to have the opportunity to welcome you back in the future.

2/10 Terribile

Daisy

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Daisy, Thank you for taking the time we apologize for any inconvenience you encountered during your stay. We would appreciate if you reach out and share your comments with our management team for further review and improvement.

10/10 Eccellente

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Charles,Thank you for taking the time to provide feedback on your recent stay. We appreciate your positive rating and are delighted to know that you had an exceptional experience with us. We strive to ensure that all our guests have a memorable stay and we are glad we exceeded your expectations. We hope to welcome you back in the future for another outstanding stay.

2/10 Terribile

ALLAN

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
would not let me check in
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello ALLAN,Thank you for taking the time to share your experience. We apologize for any inconvenience caused during your check-in process. We value your feedback and will address this with our team to ensure a smoother experience for our future guests.

10/10 Eccellente

Rick

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
to small breakfast options
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 7 nov 2023
Hello Rick,Thank you for sharing your feedback regarding the breakfast options. We appreciate your input and apologize if our current selection did not meet your expectations. We value your comments and will take them into consideration to improve our offerings for future guests.

10/10 Eccellente

Blake

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Blake,Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a fantastic stay with us. It's always our aim to provide exceptional service and amenities. Should you find yourself in the area again, we would be thrilled to welcome you back for another excellent experience.

8/10 Buono

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The included breakfast was not good. Added a night and had to do check-in again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Hello Rebecca,Thank you for sharing your feedback regarding the breakfast and check-in experience. We apologize for any inconvenience caused. We appreciate your patience during the check-in process and will take your comments into consideration for improvements. Your feedback is important to us and we hope to have the opportunity to welcome and impress you.

6/10 Soddisfacente

Christina

Viaggio di lavoro
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Christina,Thank you for your kind rating! We are delighted that you had an exceptional experience with us. We look forward to welcoming you back soon.

4/10 Scarso

Glen, Denver

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Didn’t like another $50 charged to credit card after paying $181 for 1 night prepaid 1 month ago.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 24 ott 2023
Hello Glen, We apologize for any confusion. Please contact us and provide your booking details and we'll look into this for you.

8/10 Buono

JC

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Okay
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 24 ott 2023
Hello JC,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

6/10 Soddisfacente

Julie

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
We love that it has a hot tub. They do offer breakfast. They are not always at the desk. You have to call for them. Every time I walked by desk no one was there..Clean up pool area a little more. My room had ripped drapes in it.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 22 ott 2023
Hello Julie,Thank you for your feedback! We apologize for any inconvenience you experienced. We'll address the issues regarding the front desk availability, pool area cleanliness, and ripped drapes promptly. We appreciate your comments and hope to welcome you back for a better experience soon.

6/10 Soddisfacente

Robert A

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quiet area and convenient distance from the university
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 22 ott 2023
Hello Robert A,Thank you for your feedback! We are delighted to hear that you enjoyed the peaceful surroundings and our convenient location. We hope to welcome you back soon!

4/10 Scarso

Shane

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
not clean tub drain terrible tv remote bad i've stayed in several country inns and this is the worst one
Soggiorno di 4 notti a ottobre 2023
Risposta di Manager, il giorno 22 ott 2023
Hello Shane,I sincerely apologize for the inconvenience you experienced during your stay. We strive to maintain cleanliness and good condition of all amenities for our guests. We appreciate your feedback and will address these issues promptly.

8/10 Buono

Carol

Viaggio con la famiglia
Not much for breakfast. The orange juice and cranberry juice was water down. More water than anything. The bed seem on the hard side,
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Carol,We apologize for the inconvenience caused. Our team will look into improving the breakfast offerings and address the issue with the juice quality. Thank you for bringing this to our attention.

4/10 Scarso

Tom

Viaggio di coppia
Non mi è piaciuto: Pulizia
Stayed 2 nights. The mirrors and glass had a film and residue on them, 1 had a hand print on it. The toilet leaked on the floor and had for some time as there was a rust stain on the floor under the leak. The toilet would run and fill every 10 minutes. The bathroom sink drain leaked onto items we stored on the shelf below the sink. The shower curtain had a dirty handprint on the edge. One morning I woke up and found a 6 inch diameter gray creme paste on my face, the sheets were dirty. I had always enjoyed staying at Country Inn and Suites, but now my thoughts have changed.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Tom, Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced during your stay. Please rest assured that we take your feedback seriously and will address these matters promptly.