Hotel a Dudley

“Our stay was not the best. Dirty cups in room, no milk, very hot room. Asked for a fan which we did receive but it was broken. On a having a shower the head of the shower flew off and hit me. Food basic, at breakfast poached eggs were hard and u only got half a slice of bread. The staff were good, and when i made a complaint i did get my money back. Overall i would never stay here agsin.”

“Nice place”

“Clean and cozy ”

“Decent place to stay. Needs some upkeep ”

“we was not told about the hotel being just bought and under complete refurbishment. there was no bar or restaurant only a vending machine. Rooms were very tiered ”

“A warm welcome all the staff were friendly, a lovely room clean and warm. The food was very good with an excellent wine list. Will be going back. ”

“Beautiful Hotel, with extremely polite and excellent staff ”

“Ok”

“Lots of parking. The waitress at breakfast was great and couldn't do enough for me. I stayed 2 nights, 1st breakfast perfectly cooked, the 2nd breakfast not so great. Prices are about right The room was big, clean light and airy with good facilities. Definitely an above average establishment. I would definitely re visit.”

“Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

“Yes”

“Wow what a place, clean modern and quiet rooms and the breakfast was fantastic. Convenient for a stop along the M5 if required.”