Una cassaforte in camera, una scrivania, tende oscuranti

Recensioni per The Blue Waters Hotel

4 out of 5
The Blue Waters Hotel
175 Snell Parade, Durban, KwaZulu-Natal

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 315 su 906 recensioni" "
Valutazione di 8 - Buono. 353 su 906 recensioni" "
Valutazione di 6 - Soddisfacente. 152 su 906 recensioni" "
Valutazione di 4 - Scarso. 45 su 906 recensioni" "
Valutazione di 2 - Terribile. 41 su 906 recensioni" "

8,2/10

Pulizia

8,2/10

Personale e servizio

8,2/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Mandisa

Mi è piaciuto: Servizi
Excellent
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Kudakwashe

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Joachim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great view, staff, facilities an so on and so forth
Soggiorno di 3 notti a febbraio 2024
Risposta di Ryan Coppin, il giorno 6 mar 2024
Dear Joachim,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We pride ourselves in not only meeting but exceeding our Guests' expectations and are truly pleased when this happens.We look forward to welcoming you back in the near future.Yours in HospitalityRyan CoppinFront Office Manager

2/10 Terribile

SANDRA

Soggiorno di 1 notte a gennaio 2024
Risposta di Ryan Coppin, il giorno 4 mar 2024
Dear Sandra,We are concerned at your review score and would like to hear more about it.Please allow us the opportunity to correct any issues that were experienced by commenting so we can ensure to fix them and prevent future disappointment.Yours in HospitalityRyan CoppinFront Office Manager

10/10 Eccellente

C

Soggiorno di 1 notte a gennaio 2024
Risposta di Ryan Coppin, il giorno 4 mar 2024
Dear Velda,We are delighted that your stay was enjoyable and look forward to your next stay.Yours in HospitalityRyan CoppinFront Office Manager

6/10 Soddisfacente

Phumzile

Soggiorno di 2 notti a gennaio 2024
Risposta di Ryan Coppin, il giorno 4 mar 2024
Dear Phumzile,We are delighted that your stay was enjoyable and look forward to your next stay where we hope to change your 6 into a 10.Yours in HospitalityRyan CoppinFront Office Manager

8/10 Buono

Geoffrey

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Ryan Coppin, il giorno 4 mar 2024
Dear Geoffrey,We are delighted that your stay was enjoyable and look forward to your next stay.Yours in HospitalityRyan CoppinFront Office Manager

8/10 Buono

Susan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
It's quite a nice and beautiful hotel close to beach shops etc however they have to manage their sewer system because the room will be smelling urine all day even the corridors so I think it's the sewer system which is not perfect Besides that we really enjoyed our stay
Soggiorno di 3 notti a gennaio 2024
Risposta di Ryan Coppin, il giorno 6 mar 2024
Dear Susan,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We have addressed the issue you put forward and have changed our chemicals used for public area cleaning.We look forward to your next stay.Yours in HospitalityRyan CoppinFront Office Manager

10/10 Eccellente

Velda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Ryan Coppin, il giorno 4 mar 2024
Dear Velda,We are delighted that your stay was enjoyable and look forward to your next stay.Yours in HospitalityRyan CoppinFront Office Manager

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Ryan Coppin, il giorno 20 gen 2024
Dear Anonymous,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We pride ourselves on not only meeting but exceeding our Guest expectations and take it seriously when this is not met.We hope you would afford us another chance to make this up to you and show you a true Blue Waters Experience.Yours in HospitalityRyan CoppinAssistant Front Office Manager

4/10 Scarso

JC

Soggiorno di 1 notte a gennaio 2024
Risposta di Ryan Coppin, il giorno 20 gen 2024
Dear Ofentse,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We strive for Guest excellence and are saddened to hear that we did not meet your expectations this time.We hope you will afford us another opportunity to correct this in the near future.Yours in HospitalityRyan CoppinAssistant Front Office Manager

10/10 Eccellente

Meldah

Soggiorno di 1 notte a gennaio 2024
Risposta di Ryan Coppin, il giorno 20 gen 2024
Dear Meldah,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are happy to see that your stay was enjoyable and look forward to welcoming you back in the near future.Yours in HospitalityRyan CoppinAssistant Front Office Manager

10/10 Eccellente

Ofentse

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Ryan Coppin, il giorno 20 gen 2024
Dear Ofentse,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are happy to see that your stay was enjoyable and look forward to welcoming you back in the near future.Yours in HospitalityRyan CoppinAssistant Front Office Manager

10/10 Eccellente

DAVID

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The buffet breakfast, quality food and service were excellent.
Soggiorno di 1 notte a novembre 2023
Risposta di Ryan Coppin, il giorno 26 dic 2023
Dear David,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are pleased to see that your stay was enjoyable and look forward to your next stay.Yours in HospitalityRyan CoppinAssistant Front Office Manager

10/10 Eccellente

Shanelle

Soggiorno di 1 notte a dicembre 2023
Risposta di Ryan Coppin, il giorno 20 dic 2023
Dear Shanelle,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are pleased to hear that you enjoyed your stay and we look forward to having you back in the near future.Yours in hospitalityRyan CoppinAssistant Front Office Manager

6/10 Soddisfacente

Patrick

Soggiorno di 1 notte a dicembre 2023
Risposta di Ryan Coppin, il giorno 20 dic 2023
Dear Patrick,Thank you for your review.We look forward to your next stay at Blue Waters Hotel.Kind RegardsRyan CoppinAssistant Front Office Manager

2/10 Terribile

Dineo

Soggiorno di 2 notti a dicembre 2023
Risposta di Ryan Coppin, il giorno 20 dic 2023
Dear Dineo,Thank you for your review.I am concerned with your rating and would like it if you could contact us to elaborate on your review to see where we missed the bar with your booking.I look forward to hearing from youYours in HospitalityRyan CoppinAssistant Front Office Manager

8/10 Buono

Fernando

Mi è piaciuto: Personale e servizio
Razoável/bom
Boa localização, café da manhã razoável/bom mas muito cheio, elevadores mal dimensionados e lentos para o tamanho do hotel.
Soggiorno di 5 notti a novembre 2023
Risposta di Ryan Coppin, il giorno 20 dic 2023
Dear Fernando,Thank you for your review.We are please that you enjoyed your stay and have raised your concerns to see where we can better our service to our Guests.We look forward to your next stay.Kind RegardsRyan CoppinAssistant Front Office Manager

8/10 Buono

Russell

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great bang for your buck, Restaurante food is delicious and the bar served tasty drinks
Soggiorno di 1 notte a novembre 2023
Risposta di Ryan Coppin, il giorno 20 dic 2023
Dear Russell,Thank you for choosing to stay at Blue Waters Hotel.We strive to not only meet but to exceed the expectation of every Guest that comes into the hotel.I see this could not have been the case with your stay and would love to hear from you to elaborate on your rating so we can see where we need improvement.Yours in HospitalityRyan CoppinAssistant Front Office Manager

10/10 Eccellente

Guillaume

Soggiorno di 2 notti a novembre 2023
Risposta di Ryan Coppin, il giorno 22 nov 2023
Dear Guillaume,Thank you for taking the time to review your recent stay with us.We are pleased to see that your stay was memorable and look forward to having you back with us soon.Kind RegardsRyan CoppinAssistant Front Office Manager

10/10 Eccellente

BAYIPHIWE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Ryan Coppin, il giorno 22 nov 2023
Dear Bayiphiwe,Thank you for taking the time to review your recent stay.We are please that your stay was enjoyable.We trust we will be seeing you back soon.Yours in HospitalityRyan CoppinAssistant Front Office Manager

8/10 Buono

Bruce

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Shows it age. Poor sound proofing. Trouble with restaurant staff - would not let us to just get a salad at the buffet evwen thouight it was on the menu and the buffet had all of the ingredients setup. Told us wouls would have to go through romm service but the only salads thet offered were Greek and Thai, Two block walk in the rain to get to a real restaurant. On the other hand the included breakfast buffet was excellent. In spite of these shortcommings, they hotel was well worth the price
Soggiorno di 5 notti a ottobre 2023
Risposta di Ryan Coppin, il giorno 22 nov 2023
Dear Bruce,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We will consider ways of bettering our service to better accommodate Guest requests.We trust you will be back soon and look forward to welcoming you back.Yours in HospitalityRyan CoppinAssistant Front Office Manager

10/10 Eccellente

Thapelo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Blue Waters
Great stay = Great experience
Soggiorno di 2 notti a ottobre 2023
Risposta di Ryan Coppin, il giorno 22 nov 2023
Dear Thapelo,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We strive to not only meet but exceed our Guests' expectations and are delighted when this is achieved.We look forward to welcoming you back in the near future.Kind RegardsRyan CoppinAssistant Front Office Manager

10/10 Eccellente

Howard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
100% beautiful stay
Soggiorno di 3 notti a ottobre 2023
Risposta di Ryan Coppin, il giorno 1 nov 2023
Dear Howard,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We aim to not only meet, but exceed the expectations of our Guests and are pleased when this has been achieved.We look forward to having you back at Blue Waters Hotel in the near future.Kind RegardsRyan CoppinAssistant Front Office Manager

10/10 Eccellente

Thapelo

Soggiorno di 1 notte a ottobre 2023
Risposta di Ryan Coppin, il giorno 1 nov 2023
Dear Thapelo,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are pleased to see that your stay was memorable.We look forward to having you back at Blue Waters Hotel in the near future.Kind RegardsRyan CoppinAssistant Front Office Manager

10/10 Eccellente

Theunis

Soggiorno di 1 notte a ottobre 2023
Risposta di Ryan Coppin, il giorno 28 ott 2023
Dear Theunis,Thank you for taking the time to review your recent stay at Blue Waters Hotel.We are pleased to hear that you enjoyed your stay and we look forward to having you back with us soon.Kind RegardsRyan CoppinFront Office Manager

10/10 Eccellente

Adrian

Soggiorno di 5 notti a ottobre 2023
Risposta di Ryan Coppin, il giorno 25 ott 2023
Dear Adrian,Thank you for taking the time to review your recent stay with us.We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back in the near future.Kind RegardsRyan CoppinAssistant Front Office Manager

8/10 Buono

John

Soggiorno di 2 notti a ottobre 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

8/10 Buono

Ghulam

Soggiorno di 1 notte a ottobre 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

6/10 Soddisfacente

Rowland

Viaggio con la famiglia
the hotel was over packed , 1 lift not working. We had to complain to the manager who was Gavin at the time. He was wonderful. He listen to us and sorted us out. He made our stay memorable.
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good service but too noisy
The service was great! but it was just too noisy...
Soggiorno di 2 notti a settembre 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We do get quite busy at times.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

10/10 Eccellente

khutso

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

10/10 Eccellente

Livingstone

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
My girl friend organise me a surprise help by one of the hotel staff... I was so happy for what they did
Soggiorno di 2 notti a settembre 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

10/10 Eccellente

Angela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

10/10 Eccellente

Mamoloko

Soggiorno di 3 notti a settembre 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

10/10 Eccellente

Guillaume

Soggiorno di 2 notti ad agosto 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

10/10 Eccellente

FORTUNATE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent stay
We enjoyed our stay. The room was neat, spacious, and the meals were great.
Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Coppin, il giorno 23 ott 2023
Dear Valued Guest,Thank you for your review. We are pleased to hear that your stay was memorable.We look forward to seeing you back in the near future.Kind RegardsBlue Waters Hotel

10/10 Eccellente

Martin

Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Coppin, il giorno 30 ago 2023
Dear Martin,Thank you for taking the time to review your recent visit to our Hotel.We look forward to having you back with us soon.

8/10 Buono

Mervyn

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 4 notti ad agosto 2023
Risposta di Ryan Coppin, il giorno 30 ago 2023
Dear Mervyn,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.Do you have any suggestions for us where we could improve to ensure a 10/10 from your next stay?

8/10 Buono

JULIANA L MICHEL

Soggiorno di 5 notti ad agosto 2023
Risposta di Ryan Coppin, il giorno 30 ago 2023
Dear Juliana,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.

10/10 Eccellente

Deon

Soggiorno di 2 notti ad agosto 2023
Risposta di Ryan Coppin, il giorno 30 ago 2023
Dear Deon,Thank you for taking the time to review your recent visit to our Hotel.We look forward to having you back with us soon.

4/10 Scarso

Jasmine

Soggiorno di 3 notti ad agosto 2023
Risposta di Ryan Coppin, il giorno 28 ott 2023
Dear Jasmine,Thank you for your review.Kindly share some feedback and suggestions on how we could turn your 4 rating into a 10 rating.I look forward to hearing from you.Kind RegardsRyan CoppinFront Office Manager

10/10 Eccellente

Tavia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Coppin, il giorno 30 ago 2023
Dear Tavia,Thank you for taking the time to review your recent visit to our Hotel.We look forward to having you back with us soon.

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Ryan Coppin, il giorno 30 ago 2023
Dear Valued Guest,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.

10/10 Eccellente

Tavia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I enjoyed my vacation from the USA.
I loved the breakfast selections.
Very clean
The size of the room was perfect
The view was exactly what the advertised, awesome. I enjoyed spending my mornings and nights on the balcony.
Soggiorno di 4 notti ad agosto 2023
Risposta di Ryan Coppin, il giorno 28 ott 2023
Dear Tavia,Thank you for taking the time to review your recent stay at Blue Waters Hotel. We are pleased when we are able to not only meet but exceed the expectations of our Guests.We look forward to your return.Kind RegardsRyan CoppinFront Office Manager

6/10 Soddisfacente

Nomusa

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad agosto 2023
Risposta di Ryan Coppin, il giorno 28 ott 2023
Dear Nomusa,Thank you for taking the time to review your recent stay at Blue Waters Hotel.Kindly give us feedback on how we can turn your rating of 6 to a 10.We look forward to hearing from you.Kind RegardsRyan CoppinFront Office Manager

10/10 Eccellente

MARTIN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Ryan Coppin, il giorno 30 ago 2023
Dear Martin,Thank you for taking the time to review your recent visit to our Hotel.We look forward to having you back with us soon.

10/10 Eccellente

Rabia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location is excellent, close to sun coast entertainment and casino . Beach is very close and assessable. Felt safe there.
Soggiorno di 7 notti a luglio 2023
Risposta di Ryan Coppin, il giorno 30 ago 2023
Dear Rabia,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.

6/10 Soddisfacente

V

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e comfort della camera
Feedback
The place is okay, just few issues: *The bed was not comfortable *Pillows are hard and linen were not changed. *Aircon is not adjustable only produces cold air *No Iron or ironing board, if you need one, you have to payfor it.
Soggiorno di 4 notti a luglio 2023

10/10 Eccellente

Harry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A fantastic Team!
The staff at the hotel are extremely polite, friendly and helpful (especially the reception team). I felt very welcomed and looked after by all the workers from the bar staff to the cleaners and overall had a really fantastic stay at the Blue Waters, I will return!
Soggiorno di 7 notti a giugno 2023
Risposta di Ryan Coppin, il giorno 30 ago 2023
Dear Harry,Thank you for taking the time to review your recent visit to our Hotel.We are pleased that you enjoyed your stay and we look forward to having you back with us soon.