Esterni

Recensioni per Hilton East Brunswick Hotel & Executive Meeting Center

3.5 out of 5
Hilton East Brunswick Hotel & Executive Meeting Center
3 Tower Center Blvd, East Brunswick, NJ

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 390 su 1002 recensioni" "
Valutazione di 8 - Buono. 235 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 161 su 1002 recensioni" "
Valutazione di 4 - Scarso. 120 su 1002 recensioni" "
Valutazione di 2 - Terribile. 96 su 1002 recensioni" "

8,0/10

Pulizia

8,0/10

Personale e servizio

7,0/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Madeline

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very easy to get around
Soggiorno di 2 notti ad aprile 2024
Risposta di Wanda, il giorno 30 apr 2024
Good morning, thank you for taking the time in sharing your feedback with us. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again and be at your service. Have a fantastic day, be well be safe!

10/10 Eccellente

Anthony

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Wanda, il giorno 30 apr 2024
Good morning, thank you for taking the time in sharing your feedback with us. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again and be at your service. Have a fantastic day, be well be safe!

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good stay. Property was a bit tired
Soggiorno di 1 notte ad aprile 2024
Risposta di Wanda, il giorno 29 apr 2024
Hello, thank you so much for taking the time in sharing your experience with us. We are pleased to hear we met your expectations and yes, the hotel is dated, but good news we should be starting renovations either end of this summer or end of the year. We look forward you continue being our guest and be able to assist you during your stay. Have a fantastic day and be safe!

8/10 Buono

Jasmine, Bronx

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Wanda, il giorno 28 apr 2024
Hello, thank you for taking the time in sharing your experience at our hotel. We much appreciate your feedback we most definitely will share with our team. We look forward in being at your service in the near future, have an amazing day! Be safe be well!

2/10 Terribile

ivy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It is my daughter’s spring break, and all she wanted was a pool! I called ahead to ask if the indoor pool was heated, and the response was yes! That’s why we booked this hotel. There are tons of other hotels with indoor pools near us; if they had said no, then I would have never booked it here. I have now been waiting for almost two hours for this pool to be fixed. I will be asking for a partial refund. The person at the front desk was extremely rude; he did not even know the situation and jumped to conclusions. Unbelievable. We should have book a different place with the same price.
Soggiorno di 2 notti a febbraio 2024
Risposta di Wanda, il giorno 24 apr 2024
Good day Ms. Ivy, we much appreciate you taking the time in sharing with us your experience. I cannot apologize enough for your dissatisfaction with us, I can assure you this is not the norm. I can understand your frustration and this recent stay with us. I cannot find your booking as you have responded on Expedia site, if you can please contact the hotel directly leave me a voice message with your full name on booking, or hotel confirmation number not Expedia booking number with your contact number I will be more than happy to look at your reservation. As you booked through Expedia not directly with us it's a different matter on how to handle reservation. Again, please accept our apology for failing short, your feedback is important and will most definitely be addressed. Have a wonderful day!

6/10 Soddisfacente

Aaron

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Th staff we interacted with was very professional and kind. The hotel, however, is understaffed. Only one receptionist. No valet parking. No one at the door to carry luggages etc. Overall a potentially nice hotel if understaffing issue is address. Also, you must park your own car and pay $14-$20 for parking.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton, il giorno 22 apr 2024
Hello, much appreciate your feedback. We will definitely share with our senior management as this will help us to improve our service. As for self-parking hotel has always rented parking space from adjacent tower, but we can understand your concerns. Thank you again for your feedback, looking forward in being at your service in the near future. Have a great day!

10/10 Eccellente

Eddie

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a marzo 2024
Risposta di Hilton, il giorno 23 apr 2024
Good morning!Much appreciate you taking the time in providing excellent feedback. We are much content we met your expectations; we look forward being at your service on your next visit with our warm hospitality. Have an amazing day!

4/10 Scarso

Hoda

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Hilton, il giorno 22 apr 2024
Hello, much appreciate your feedback, we are sorry to hear we failed in meeting expectations. We will share with our senior team as they will address and help improve our service. Have a wonderful day!

10/10 Eccellente

Tyshenda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hilton, il giorno 14 apr 2024
Hello, much appreciate your feedback! We are glad to hear we met expectations. Looking forward to being our guest very soon.  Have an awesome day!

10/10 Eccellente

Jeanette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Wanda, il giorno 10 apr 2024
Good morning!Much appreciate your feedback!We are pleased to hear that you enjoyed your stay. We most definitely share your feedback with our team and senior management.Have a safe and fantastic day!

10/10 Eccellente

Dane

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The approach to the hotel was most impressive
Soggiorno di 1 notte ad aprile 2024
Risposta di Wanda, il giorno 8 apr 2024
Hello, thank you for taking the time in providing us with your feedback. We are so please to hear that you enjoyed your stay. We look forward to seeing you again. Have an amazing safe day!

4/10 Scarso

Lazar

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Rooms are outdated and they charge for parking
Soggiorno di 2 notti ad aprile 2024
Risposta di Hilton, il giorno 8 apr 2024
Hello, Mr./Ms. We much appreciate you taking the time in sharing your feedback. We are sorry to hear we did not meet your expectations. We will definitely share your feedback with our senior team as it will help us improve. Our property will be going under renovations by end of this summer we are all looking forward for renovated fresh and modern rooms as well as our outlets. Again, please accept our apologies, looking forward in crossing paths in the near future and be at your service. Have an amazing safe day!

10/10 Eccellente

Eric

Soggiorno di 1 notte ad aprile 2024
Risposta di Wanda, il giorno 28 apr 2024
Hello, thank you for taking the time in sharing your experience at our hotel. We much appreciate your feedback we most definitely will share with our team. We look forward in being at your service in the near future, have an amazing day! Be safe be well!

10/10 Eccellente

Sultanah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was Grest
Soggiorno di 2 notti a marzo 2024
Risposta di Hilton, il giorno 8 apr 2024
Hello, thank you for taking the time in providing us with your feedback. We are so please to hear that you enjoyed your stay. We look forward to seeing you again. Have an amazing safe day!

4/10 Scarso

bunny

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Booked room when I got there it wasn’t available went outside for a min and when I came back room door wouldn’t open had to wait on someone to fix it
Soggiorno di 2 notti a marzo 2024
Risposta di Hilton, il giorno 8 apr 2024
Hello, much appreciate your feedback, sorry we did not meet expectations and being inconvenienced trying to renter your guest room, I can understand your frustration. At times the cause may be room key has been next to anything electronic, cell phones etc. or the life of door battery has expired. Again, we are sorry for inconveniences caused, looking forward in being at your service in the near future. Have a wonderful day!

10/10 Eccellente

Jungin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything good
Soggiorno di 1 notte a marzo 2024
Risposta di Wanbda, il giorno 2 apr 2024
Hello, much appreciate your feedback! We are pleased to hear you enjoyed your stay. Looking forward to seeing you again and be at your service. Have a lovely day!

8/10 Buono

Chiquita

Soggiorno di 1 notte a marzo 2024
Risposta di Hilton, il giorno 22 apr 2024
Hello, thank you for your response, we are delighted to hear we met your expectations. We look forward to being at your service in the near future. Have a fantastic day!

2/10 Terribile

Regina

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Terrible is an understatement. Let's start with how dirty the rooms are... There was a used qtip on the floor under the sink. There were someone else's hair strands all over the bathroom, sink, towels... Gross! It looked like our room carpet has not been vacuumed in decades as we kept on seeing food particles all over. Elevators - there are 4, but they get stuck if there are more than 5 people in them or they reset as someone gets off and you have to rush to repress the numbers, otherwise you will be riding somewhere else. Oh and they also charge you $14 nightly to park your car... And that is after you have to shlepp your luggage down the stairs from whichever floor you are on, because the wait for the elevator is over an hour... Let me put it this way... This hotel is in major need of some tender love and care! So disappointing! Definitely not what you expect from Hilton.
Soggiorno di 2 notti a marzo 2024
Risposta di HIlton, il giorno 30 mar 2024
Hello Ms. Regina, first and foremost I would like to thank you for taking the time in sharing your feedback. We are so sorry to hear about your experience with us, I can assure you this is not the norm. All of your comments and concerns will be forwarded to our senior team and be discussed. We truly apologize for failing not meeting expectation which you deserve. Looking forward we can have you as our guest when we are all finalized with upcoming renovations.Thank you, Have a wonderful weekend!

10/10 Eccellente

Mordechai

Soggiorno di 1 notte a marzo 2024
Risposta di Wanda, il giorno 8 apr 2024
Hello, thank you for taking the time in providing us with your feedback. We are so please to hear that you enjoyed your stay. We look forward to seeing you again. Have an amazing safe day!

10/10 Eccellente

Albanelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great experience
Soggiorno di 1 notte a marzo 2024
Risposta di Hilton, il giorno 23 mar 2024
Hello, much appreciate your feedback! So happy we met your expectations during your stay. Looking forward in being our guest in the near future. Have an awesome weekend!

6/10 Soddisfacente

Robert

Mi è piaciuto: Pulizia, personale e servizio, servizi
It was ok nothing special
Soggiorno di 3 notti a gennaio 2024
Risposta di Hilton, il giorno 12 mar 2024
Hello, thank you so much for your feedback. Looking forward in being at your service in the near future. Have a great day!

8/10 Buono

Karamjeet

Soggiorno di 1 notte a marzo 2024
Risposta di Hilton, il giorno 30 mar 2024
Hello, thank you for taking the time in providing us with your feedback! Glad to hear we met your expectations, looking forward in being at your service in the near future. Have a wonderful weekend!

6/10 Soddisfacente

Esther

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hilton, il giorno 12 mar 2024
Good day Ms. Esther,Kindly appreciate your feedback, we apologize for any inconveniences encountered during your stay. We will definitely utilize your Feeback to improve. If we can be of any assistance, please do not hesitate to reach out. Have a great day!

8/10 Buono

Lyudmyla

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The heating system was upredictable, in fitst night we had to call service.
Soggiorno di 3 notti a febbraio 2024
Risposta di Wanda, il giorno 3 mar 2024
Thank you so much for taking the time in providing us with your feedback. We truly appreciate your business and for choosing our hotel for your stay. Your comments will be shared with our senior team as it will assist to improve. Have a great weekend!

4/10 Scarso

Mohamed

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The electrical room in every floor is very noisy and this noise is all night. We switched 4 rooms and same issue. The room is not clean and dirty and everything is dusty. The best thing in the hotel is the lobby area and the night time receptionist. She is very helpful and she tried to do everything to get me a room with no noise. I don’t know but Hilton is not as before. We will never book there again.
Soggiorno di 3 notti a febbraio 2024
Risposta di Hilton, il giorno 3 mar 2024
Good day Mr. Mohamed! Thank you for your feedback we much appreciate you taking the time and share your experience at our hotel. I can understand your disappointment and frustration having to room change numerous times, I am happy to know we were able to finally find appropriate accommodations for you and your family. Our apologies for failing short, looking forward in being at your service sometime in the near future. Have a great weekend!

6/10 Soddisfacente

China

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Hotel lobby is beautiful. The rest of it could use some updates. Our room had a thermostat, but it did not work. Temp was constantly reverted back to 69 overnight (it is February) and we were very cold. Not typically somebody at the front desk, had to wait around for somebody to come out of the back room they have. Toilets are SO loud, and so are the vent systems in the room.
Soggiorno di 1 notte a febbraio 2024
Risposta di Wanda, il giorno 26 feb 2024
Good day! Much appreciate your feedback will definitely forward to our senior team. We are truly sorry inconveniences encountered during stay, can assure you this is not the norm of what we offer to our guests. Looking forward in being our guest sometime in the near future as we will being renovations end of this summer with meeting rooms and continue with our guest's room as well. Again, our apologies, have a wonderful day!

8/10 Buono

Guimy

Soggiorno di 1 notte a febbraio 2024
Risposta di Hiltlon, il giorno 23 mar 2024
Hello, much appreciate your feedback! So happy we met your expectations during your stay. Looking forward in being our guest in the near future. Have an awesome weekend!

10/10 Eccellente

Jonathan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a febbraio 2024
Risposta di Wanda, il giorno 26 feb 2024
Good day, much appreciate taking the time in providing us with your feedback we will forward your comments to our executive team. Looking forward in being at your service in the near future. Have an amazing day!

6/10 Soddisfacente

Yaritza

Soggiorno di 1 notte a febbraio 2024
Risposta di Hilton, il giorno 23 mar 2024
Hello, appreciate you taking the time in sharing your experience. I am sorry if we failed in other areas which we can most definitely improve. We will forward to upper team and discuss. Looking forward in being at your service in the near future. Have a lovely weekend!

10/10 Eccellente

Amanda

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Very nicely decorated. The lobby is very nice and inviting. I just wish the hot tub was working.
Soggiorno di 1 notte a febbraio 2024
Risposta di Wamda, il giorno 26 feb 2024
Good day! Much appreciate your feedback will definitely forward to our senior team. Our apologies for hot tub not being operational at this time. Looking forward to your next visit, also keep in mind we will be undergoing renovations starting end of this summer and continue with our guest rooms and all other outlets. Thank you again!Have a spectacular day:-)

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Wand, il giorno 26 feb 2024
Good day, thank you for your feedback we much appreciate it! We are happy you and much content we met expectations and looking forward in being our guest in the near future. Have a wonderful day!

10/10 Eccellente

Waheeda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s about safety and comfortability with friends or family.
Risposta di Wanda, il giorno 24 feb 2024
Hello, thank you so much for taking the time in providing your feedback. We truly appreciate it! We are looking forward in being our guest in the near future and be at your service. Have an awesome day!

6/10 Soddisfacente

Devin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
The place had nice qualities that needed some updates. The heating system was not as warm as we would have liked.
Soggiorno di 1 notte a febbraio 2024
Risposta di V., il giorno 21 feb 2024
Thank you so much for your feedback, we will definitely forward concerns to our senior team to look into to improve. Looking forward in being at your service in the near future as we will be renovating ending of summer meeting rooms and guest rooms as well. Have a good day!

10/10 Eccellente

LUZ

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte a febbraio 2024
Risposta di V, il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

8/10 Buono

William

Soggiorno di 1 notte a febbraio 2024
Risposta di V., il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

10/10 Eccellente

Xue, New York

Soggiorno di 1 notte a febbraio 2024
Risposta di Hilton, il giorno 23 mar 2024
Hello, much appreciate your feedback! So happy we met your expectations during your stay. Looking forward in being our guest in the near future. Have an awesome weekend!

10/10 Eccellente

Gloria

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Always stay here when I’m in town, great place for families. & great food near by!
Soggiorno di 2 notti a febbraio 2024
Risposta di W., il giorno 21 feb 2024
Thank you so much for your feedback, have a great day

10/10 Eccellente

Kamera

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a great time.
Soggiorno di 1 notte a febbraio 2024
Risposta di V, il giorno 21 feb 2024
Thank you for your feedback looking forward in being our guest very soon.

10/10 Eccellente

Spencer John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di W, il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

8/10 Buono

Patricia

Soggiorno di 1 notte a gennaio 2024
Risposta di V., il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

2/10 Terribile

Tara

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
I thought Hilton was better quality and service
Stayed just one night to attend a funeral. The bed/pillows were uncomfortable. there was no shampoo in the shower and I had to go down to the lobby to get it because housekeepers don’t arrive until 9am. No apology from the front desk for not having stocked the shower with shampoo. They acted like I annoyed them for requesting it. When I went to take a shower, the lever that you pull up to put on the shower head wouldn’t pull up. So I had to lay down in the bathtub under the bath spigot to wash my hair. While laying down, I could see all the mold under the soap dish tray.
Soggiorno di 1 notte a gennaio 2024
Risposta di V, il giorno 21 feb 2024
Thank you so much for your feedback, we will definitely forward concerns to our senior team to look into to improve. Looking forward in being at your service in the near future as we will be renovating ending of summer meeting rooms and guest rooms as well. Have a good day!

10/10 Eccellente

Esteysi

Soggiorno di 1 notte a gennaio 2024
Risposta di V, il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

8/10 Buono

Lisa, Staten Island

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The stay here was great, the hotel is nice and clean and staff were very helpful. Only downfall for me was that the hot tub was under maintenance which was not advertised and I specifically chose this hotel because it offered the hot tub option.
Soggiorno di 2 notti a gennaio 2024
Risposta di V., il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

10/10 Eccellente

Martine

Soggiorno di 1 notte a gennaio 2024
Risposta di W, il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

10/10 Eccellente

Frank

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di W., il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

10/10 Eccellente

Mena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di W., il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

6/10 Soddisfacente

srikanth

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di W., il giorno 21 feb 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect for a quick visit.
Just a quick overnight stay. All was good. Room could use an upgrade, large water stain on furniture, showerhead very weak, small other things. Service was excellent. Everyone is friendly.
Soggiorno di 1 notte a gennaio 2024
Risposta di V, il giorno 21 feb 2024
Thank you so much for your feedback, we will definitely forward concerns to our senior team to look into to improve. Looking forward in being at your service in the near future as we will be renovating ending of summer meeting rooms and guest rooms as well. Have a good day!

8/10 Buono

William

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The stay was fine but the hotel is dated. Small things like no shelves for soap/shampoo in the shower. Check in and front desk staff excellent. Starbucks expensive.
Soggiorno di 1 notte a dicembre 2023
Risposta di V, il giorno 21 feb 2024
Thank you so much for your feedback, we will definitely forward concerns to our senior team to look into to improve. Looking forward in being at your service in the near future as we will be renovating ending of summer meeting rooms and guest rooms as well. Have a good day!

2/10 Terribile

Srikanth

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I did not undertand such a 3 star hotel do not have free break fast facility. Now a days small hotel providing free small break fast facility.
Soggiorno di 1 notte a dicembre 2023
Risposta di V, il giorno 21 feb 2024
Thank you so much for your feedback, we will definitely forward concerns to our senior team to look into to improve. Looking forward in being at your service in the near future as we will be renovating ending of summer meeting rooms and guest rooms as well. Have a good day!