The entire floor had NO heat - thankfully, we were only booked for 1 night. The staff eventually (after 4 mentions from us that it STILL wasn't warm) brought us a space heater to get through the night.
The room is quite tiny, but acceptable for the price and location (in the heart of town), but the mattress - lumpy and not very comfortable at all.
We kept mentioning to the staff that the room was frigid (seemed like it was in the low 50s) and they kept replying "we turned up the thermostat for your floor". Ultimately, the owner appeared, though he didn't acknowledge our presence, and determined they actually did have a problem - the entire floor was not receiving any heat at all from their system.
The staff apologized, refunded half the room fee and we left the next morning.