Parco acquatico

Recensioni per West Edmonton Mall Inn

2 out of 5
West Edmonton Mall Inn
17504 90 Ave Nw, Edmonton, AB

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 382 su 1044 recensioni" "
Valutazione di 8 - Buono. 362 su 1044 recensioni" "
Valutazione di 6 - Soddisfacente. 150 su 1044 recensioni" "
Valutazione di 4 - Scarso. 78 su 1044 recensioni" "
Valutazione di 2 - Terribile. 72 su 1044 recensioni" "

7,8/10

Pulizia

8,4/10

Personale e servizio

7,2/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Geraldine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beds were very comfortable for my liking
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Alyssa

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Overall good
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Thomas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was clean. The property was quiet.
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Sanoop

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The inn & Expedia charged us twice. It was all confirmed in the beginning but when we reached there company forced us to pay again & the money still has not been refunded yet. Totally a regrettable and embarrassing situation.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Arielle

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were really nice and patient
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Megan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Check in person was friendly and knowledgeable.
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Errol

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

Pam

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
This is an older hotel. Accommodations are average, beds super hard. We had 2 rooms, occupants in second room found hair in their towels. First room, bathroom toilet uncomfortable as it was set too far back to counter and lid pushed forward making it very awkward. Complimentary breakfast was minimal, but sufficed. The only thing going for this property is its proximaty to the mall. Pricing was average.
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 8 mag 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Pam. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

6/10 Soddisfacente

Annie

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Front entryway has a foul smell, homeless people sheltered within. A tree outside my room has overgrown, the wind caused the branches to beat against the wall reverberating the noise into the suite.
Soggiorno di 2 notti a maggio 2024
Risposta di General Manager, il giorno 8 mag 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Annie. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

8/10 Buono

Jeremy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was good for mall
Soggiorno di 2 notti a maggio 2024
Risposta di General Manager, il giorno 8 mag 2024
Thank you so much for taking the time to share your experience with us Jeremy! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

6/10 Soddisfacente

Rene

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Underground parking was not working.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 8 mag 2024
Thank you for taking the time to leave a review of your recent experience at West Edmonton Mall Inn Rene. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We apologize for the inconvenience encountered. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back again soon!

10/10 Eccellente

Shaylyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was great! The front desk upon checkout was a little rude but otherwise was wonderful.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Thank you so much for taking the time to share your experience with us Shaylyn. Your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. Glad that your stay went really well! We'll make sure to extend your feedback with the rest of the team. Looking forward to welcoming you back soon!

6/10 Soddisfacente

Chad

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 8 mag 2024
Thank you so much for taking the time to provide us with a rating Chad. Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Buono

Samir

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
The hotel was quiet. Comfy beds Easy check in and check out. Great location and affordable
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Thank you so much for taking the time to provide us with an excellent review of your recent experience at West Edmonton Mall Inn Samir! Hoping that your stay went really well and we look forward to welcoming you again soon.

10/10 Eccellente

ZhengZe, Toronto

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The price was very affordable and the location and environment of the hotel was great. The only thing that didn't meet my expectations was that the soundproofing of the guesthouse was a bit poor, I could hear loud noises from next door and the ice machine working outside of the room.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Thank you so much for taking the time to share your experience with us ZhengZe! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

8/10 Buono

Tasha-Lee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great easy place to stay in Edmonton so close to west Ed
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Thank you so much for taking the time to share your experience with us Tasha-Lee. Your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. Glad that your stay went really well and you were able to experience the unique experience our location offers. Looking forward to welcoming you back soon!

8/10 Buono

Hunter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Solid
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Thank you so much for taking the time to provide us with an excellent rating Hunter! Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Buono

Perry

Viaggio di coppia
Loved the closeness to the west Edmonton mall. Would of liked to see a small restaurant at the inn otherwise it had everything we needed
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Thank you so much for taking the time to share your experience with us Perry. Your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. Glad that your stay went really well! We'll make sure to extend your feedback with the rest of the team. Looking forward to welcoming you back soon!

10/10 Eccellente

Yvonne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy to find ! Very welcoming Staff !!! So delightful 🙏👍 Thank you for a fabulous stay!!!
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Thank you so much for taking the time to provide a rating Yvonne. We are so delighted to receive a 5-Star rating from you as we strive to provide just that to all our guests. We are glad to hear that you enjoyed your stay. Thank you for choosing West Edmonton Mall Inn and we look forward to welcoming you back soon!

10/10 Eccellente

Trymore

Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Mary Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Near west edmonton mall and near bus stop
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you so much for taking the time to share your experience with us Mary Christine! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

10/10 Eccellente

Douglas Allen

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you so much for taking the time to provide us with an excellent rating Douglas Allen! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Buono

May

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you so much for taking the time to provide us with a great rating May! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

10/10 Eccellente

Hilary, Calgary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you so much for taking the time to provide us with an excellent rating Hilary! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

4/10 Scarso

Bree

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The elevator was broken on and off every single day we were there, the breakfast was so mediocre that we opted to go out for breakfast every day after the first time we tried it. The room itself was fine, and the location was great, just dont expect much more than a place to rest your head.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Bree. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

6/10 Soddisfacente

Anika

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Room was out dated.. smelt like cigarettes in our no smoking room.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Anika. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

10/10 Eccellente

Brenda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Thank you so much for taking the time to provide us with an excellent rating Brenda! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

2/10 Terribile

Raven

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bad
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Thank you for taking the time to leave us with a rating Raven. We would love to hear what we could have done to improve your stay. Thank you for choosing West Edmonton Mall Inn and hoping to hear from you soon.

2/10 Terribile

Lori Ellen Dawn

Viaggio con la famiglia
I would never say at this hotel again. We got to our room and noticed that it had not been cleaned. There was hair in the shower hair in the bed. Management did not want to do much about it. They ended up changing our room. That room was also dirty. The sheets were stained There was litter and half drank water bottles. they ended up comping us for one night stay but we couldn’t wait to get out of there. horrible experience.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Thank you for taking the time to leave us with a review of your recent experience at West Edmonton Mall Inn Lori Ellen Dawn. We are sorry to hear we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. Please be assured this is not the type of service we would like to offer you and understand your dissatisfaction. We will be sure to share your valuable feedback with our team so we can identify the areas we can improve the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to have the chance to welcome you back in the future.

8/10 Buono

David

Mi è piaciuto: Pulizia e personale e servizio
Good location
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 10 apr 2024
Thank you so much for taking the time to provide a rating David. We are glad to hear that you enjoyed your stay. Thank you for choosing West Edmonton Mall Inn and we look forward to welcoming you back soon!

8/10 Buono

Rhonda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had to wait in line to check in for about 20 minutes They should have had both sides open
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Thank you for taking the time to leave us with a review Rhonda. Your opinion is valued greatly as it helps us identify the areas we can improve the guest experience. We are glad to hear you enjoyed your stay and we thank you for choosing West Edmonton Mall Inn. We look forward to welcoming you back soon!

8/10 Buono

Jeannette, Saskatoon

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to Mall and free breakfast.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Thank you so much for taking the time to share your experience with us Jeannette! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

2/10 Terribile

Jennifer

Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you for taking the time to leave us with a rating Jennifer. We would love to hear what we could have done to improve your stay. Thank you for choosing West Edmonton Mall Inn and hoping to hear from you soon.

4/10 Scarso

CHI NGO

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The entire building is dirty.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

6/10 Soddisfacente

Marina

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
We had a hard time finding the mini fridge. Continental breakfast was so crowded that we couldn’t get in. One of our phones was stolen in the parking lot and the cctv was in use ‘for something else’ so nothing could be done. Overall there were some things that could have been better.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Thank you for taking the time to leave a review of your recent stay at West Edmonton Mall Inn Marina. We are sorry to hear that we did not meet all of your expectations and we apologize for any inconvenience this may have brought your stay. We will be sure to share your valuable feedback with the rest of our team so we can identify the areas we can elevate the guest experience. Thank you for choosing West Edmonton Mall Inn and we hope to welcome you back in the future.

6/10 Soddisfacente

Zandile

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Good
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Thank you for taking the time to leave us with a review Zandile. Your opinion is valued greatly as it helps us identify the areas we can improve the guest experience. We are glad to hear you enjoyed your stay and we thank you for choosing West Edmonton Mall Inn. We look forward to welcoming you back soon!

10/10 Eccellente

yvonne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Thank you so much for taking the time to provide us with an excellent rating Yvonne! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

10/10 Eccellente

ronald

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk staff (HE) is kind and approachable
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Thank you so much for taking the time to provide us with your kind rating Ronald. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service! We'll make sure to extend your kind words to the rest of our team. In case you have any further feedback for us, please feel free to let us know. Looking forward to welcoming you back here to West Edmonton Mall Inn.

8/10 Buono

Meagan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Thank you so much for taking the time to provide us with a great rating Meagan! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Buono

Lei

Mi è piaciuto: Personale e servizio
It is ok.
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Thank you so much for taking the time to provide us with a great rating Lei! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Buono

Chad

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Thank you so much for taking the time to provide us with a great rating Chad! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

8/10 Buono

Mike

Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you so much for taking the time to provide us with a great rating Mike! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

6/10 Soddisfacente

Jaime

The breakfast for family could have been better with more options
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Thank you so much for taking the time to share your experience with us Jaime. Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

8/10 Buono

Ka Wing Kelvin

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
The staffs were great and friendly
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Thank you so much for taking the time to provide us with your kind rating Ka Wing Kelvin. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service! We'll make sure to extend your kind words to the rest of our team. In case you have any further feedback for us, please feel free to let us know. Looking forward to welcoming you back here to West Edmonton Mall Inn.

8/10 Buono

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Affordable and cheerful. Basic for what we needed - proximity to West Edmonton Mall. Shared wifi with WEM was average.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 20 mar 2024
Thank you so much for taking the time to share your experience with us Lisa! Your opinion is valued greatly as it helps us maintain an excellent standard of service for our guests. If you have any further feedback, please feel free to let us know. We hope you enjoyed your stay and we look forward to welcoming you back soon.

8/10 Buono

Matthew David

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Walkable to West Edmonton Mall made this property super convenient.
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 20 mar 2024
Thank you for taking the time to leave us with a review Matthew David. Your opinion is valued greatly as it helps us identify the areas we can improve the guest experience. We are glad to hear you enjoyed your stay and we thank you for choosing West Edmonton Mall Inn. We look forward to welcoming you back soon!

10/10 Eccellente

Lori

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall stay was good unfortunately didn’t get the discount for water park due to booking with Expedia!
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 6 mar 2024
Thank you for taking time to provide a rating Lori! We are delighted to receive a 5-star rating from you as we strive to provide just that to all our guests. Glad to have been able to meet your expectations! We'll make sure to extend your kind words to the rest of our team. Thank you for choosing West Edmonton Mall Inn and we look forward to welcoming you back in the future.

4/10 Scarso

Dave

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 5 notti a febbraio 2024
Risposta di General Manager, il giorno 28 feb 2024
Thank you for taking the time to leave us with a rating Dave. We would love to hear what we could have done to improve your stay. Thank you for choosing West Edmonton Mall Inn and hoping to hear from you soon.

6/10 Soddisfacente

Cong

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Good
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 28 feb 2024
Thank you so much for taking the time to provide us with a rating Cong! Please feel free to let us know if you have any further feedback. Hoping that your stay went really well and we look forward to welcoming you again soon.

4/10 Scarso

Lindsay

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
We were on the third floor and it was very loud in the morning being right beside the breakfast room. It was very dirty, there was garbage left from previous guests in the bathroom and main area, the duvet was dirty and there were just stains everywhere. The location however is great so I guess that’s why you pay so much for such a low quality hotel.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 28 feb 2024
Thank you for taking time to write a review Lindsay. While we wish you had a better stay, it is feedback like this that we learn from and use to improve. We apologize for the cleanliness issue you have encountered during your stay. Be assured that this is not the type of service we would like to offer you and we understand your dissatisfaction. This has been addressed with our housekeeping team to avoid further reoccurrence. Once again, we sincerely apologize for the inconvenience. Hoping you'll give us another chance to turn the situation around. Looking forward to welcoming you back in the future.