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Recensioni per Solent Hotel and Spa

4 out of 5
Solent Hotel and Spa
Rookery Avenue, Whiteley, Fareham, England

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 376 su 755 recensioni" "
Valutazione di 8 - Buono. 246 su 755 recensioni" "
Valutazione di 6 - Soddisfacente. 93 su 755 recensioni" "
Valutazione di 4 - Scarso. 31 su 755 recensioni" "
Valutazione di 2 - Terribile. 9 su 755 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

8,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Sabino

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2023
Risposta di Solent Hotel & Spa, il giorno 6 feb 2023
Dear Sabino,Thank you for the excellent rating of 10/10.Kind regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel molto ben organizzato. Ottimo come base di partenza per la visita dell’Inghilterra del sud e trovare al ritorno una bella piscina dove rilassarsi!!!
Soggiorno di 3 notti a settembre 2018

10/10 Eccellente

Sian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy check in. Comfortable beds and clean room. Bar staff very attentive, restaurant staff not so much on this occasion.
Soggiorno di 1 notte a maggio 2024
Risposta di Josh Relf - Head of Guest Experience , il giorno 20 mag 2024
Dear Sian,Thank you for the excellent review and feedback.Hopefully we have the opportunity to welcome you back again very soon.Kind regards,

6/10 Soddisfacente

Mahmoud Reza

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Is a good location but as a 4-star hotel needs too many things to catch a 4 star
Soggiorno di 4 notti a maggio 2024
Risposta di Solent Hotel, il giorno 15 mag 2024
Thank you for reviewing your stay, we will take your feedback on board and hope to see you again soon.

6/10 Soddisfacente

michael

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Solent Hotel & Spa, il giorno 3 mag 2024
Dear Michael,Thank you for your review of the hotel.Kind regards,

8/10 Buono

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love this hotel very clean and friendly team. The breakfast is amazing !! Unfortunately this time There was a wedding party the weekend with some loud guests who felt the need to be singing in room early hours ( after 2pm ) so sleep disturbances in the night
Soggiorno di 1 notte ad aprile 2024
Risposta di Solent Hotel & Spa, il giorno 3 mag 2024
Dear Karen,Thank you for taking the time out to leave the hotel a review.Kind regards,

8/10 Buono

Christopher

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice hotel, excellent but pricey food and half the Electtic Chargers don’t work so couldn’t charge car even though 4 spaces free!
Soggiorno di 1 notte a marzo 2024
Risposta di Solent Hotel & Spa, il giorno 25 apr 2024
Dear Christopher,Thank you for sharing your feedback following your recent stay with us.Kind regards,

8/10 Buono

alan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beware that if you book via expedia you do not have access to the nice pool and gym
Soggiorno di 1 notte ad aprile 2024
Risposta di Solent Hotel & Spa, il giorno 23 apr 2024
Dear Alan,Thank you for taking the time out to leave the hotel a review.Kind regards,

10/10 Eccellente

Ryan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was amazing
Soggiorno di 1 notte ad aprile 2024
Risposta di Solent Hotel & Spa, il giorno 23 apr 2024
Dear Ryan,Thank you for the excellent review rating.Kind regards,

8/10 Buono

Christopher

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Stayed in Room 155 - was very clean and I have stayed multiple times at the Solent Hotel & Spa before... It's a nice place to stay with multiple options in the evenings to cater for food and so on. Breakfast is good quality food, even if a bit clunky and there is a decent vibe about the place. Room 155 is however, in between the 2 nearest WIFI antennae and the reception ranges from full just behind the room door to poor at the desk. Poor is okay for simple internet page surfing (eBay) but if you want to stream from the iPlayer then it doesn't work well
Soggiorno di 2 notti ad aprile 2024
Risposta di Josh Relf - Head of Guest Experience , il giorno 11 apr 2024
Dear Christopher,Thank you for sharing your feedback with us.We will be sure to look into your feedback.Kind regards,Josh RelfHead of Guest Experience

10/10 Eccellente

Helen

Soggiorno di 1 notte ad aprile 2024
Risposta di Solent Hotel & Spa, il giorno 23 apr 2024
Dear Helen,Thank you for the 5/5 rating.Kind regards,

8/10 Buono

Joanne

Soggiorno di 1 notte a marzo 2024
Risposta di Josh Relf - Head of Guest Experience , il giorno 14 apr 2024
Dear Joanne,Thank you for taking the time out to leave the hotel a review.Kind regards,

6/10 Soddisfacente

Chris

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
I'd start by saying I like the Solent Hotel, but there's a but :) Some of the rooms are old and poorly laid out - this week i had room 311 - there are no plugs either side of the bed for charging technology and the wardrobe is small and already full of robes / ironing board and bulky hangers - all of which needed removing to hang my clothes. The toilet did not flush properly and when i checked out was blocked, i think largely due to the age of the bits more than anything else. There are much better rooms than this and i hope i have one next week. Breakfast was also extremely clunky and it took the best part of 50 mins this morning even though there was less than 10 people in there when i was - other people were served their food before me - even though they arrived 10 minutes later (and they had full breakfasts) whereas i had toast and some bacon, which was brought out late and wrong. I like the hotel but it doesn't always show up like it should due to aged rooms and clunky service - i stayed 3 nights btw and spent nearly £600 - not reflected in what i feel i received on this occasion
Soggiorno di 3 notti a marzo 2024
Risposta di Josh Relf - Head of Guest Experience , il giorno 14 mar 2024
Dear Chris,Thank you for your comments shared.I do know that your feedback from on-site has been shared upon departure today and we have made a note for your future stay with us in relation to your room preference.If you require anything else in the meantime, please do let myself or the team know.Kind regards,

6/10 Soddisfacente

Gary

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Fantastic hotel, staff very miserable and quite rude especially the bar staff. Breakfast was a shambles. A coffee machine would relieve so much stress on the staff. Getting coffee was like pulling teeth.
Soggiorno di 1 notte a marzo 2024
Risposta di Solent Hotel & Spa, il giorno 14 mar 2024
Dear Gary,Thank you for sharing your feedback with us. We are sorry to read of the comments in relation to the team and the breakfast service upon departure. We will be certain to share this with the relevant departments.Kind regards,

8/10 Buono

michael

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Solent Hotel & Spa, il giorno 29 feb 2024
Dear Michael,Thank you for taking the time out to leave the hotel review.Kind regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great family friendly stay.
Super staff, lovely cooked to order breakfast, great Spa facilities and some excellent extra touches from housekeeping.
Soggiorno di 3 notti a febbraio 2024
Risposta di Solent Hotel & Spa, il giorno 24 feb 2024
Dear Guest,Thank you very much for your feedback and review.Kind regards,

10/10 Eccellente

Tumi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was an amazing experience and I would recommend. Staff members were friendly and fantastic. The spa treatment sessions were superb and of course the outdoor jacuzzi was the highlight of my stay!! Hotel is top notch.
Soggiorno di 3 notti a febbraio 2024
Risposta di Solent Hotel & Spa, il giorno 24 feb 2024
Dear Tumi,Thank you for the excellent review rating following your recent stay with us.Kind regards,

8/10 Buono

Ana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay. The only issue that we have is that the room was freezing at the the time that we arrive. Takes a while to warm up. They have a dinner but quote expense and not a gre we et quality. Otherwise was a great spa and swimming pool. The Hot tub was a great.
Soggiorno di 1 notte a febbraio 2024
Risposta di Solent Hotel & Spa, il giorno 24 feb 2024
Dear Ana,Thank you for taking the time out to share your review with us.Kind regards,

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Solent Hotel & Spa, il giorno 24 feb 2024
Dear Mike,Thank you for the excellent review rating.Kind regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Solent Hotel & Spa, il giorno 5 feb 2024
Dear Guest,Thank you for the excellent review rating.Kind regards,

8/10 Buono

Kristie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Solent Hotel & Spa, il giorno 30 gen 2024
Dear Kirstie,Thank you for taking the time out to leave the hotel a review rating.Kind regards,

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Solent Hotel & Spa, il giorno 29 gen 2024
Dear Chris,Thank you for the excellent review rating of your stay.Kind regards,

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely place to stay
Great place to stay, would have been nice to show options on how to order room service, otherwise it was a lovely room, lovely breakfast and a warm service
Soggiorno di 2 notti a gennaio 2024
Risposta di Solent Hotel & Spa, il giorno 29 gen 2024
Dear Guest,Thank you for your kind words and review of the hotel.Kind regards,

8/10 Buono

Dan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Great hotel and the facilities are great. The only issue i had is that they make you pay to use the pool facilities. Other than that it was a great hotel and reasonably priced
Soggiorno di 1 notte a gennaio 2024
Risposta di Solent Hotel & Spa, il giorno 23 gen 2024
Dear Dan,Thank you for taking the time out to share your comments with us.Kind regards,

8/10 Buono

Paul

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice place, nice breakfast, some nice people
The pool area closed to early we was told to check in at 15:00,pm but the spa close at 16:00pm so after changing only had 20 min in the hot tub.
Soggiorno di 1 notte a dicembre 2023
Risposta di Solent Hotel & Spa, il giorno 23 gen 2024
Dear Paul,Thank you for sharing your review with us.Kind regards,

8/10 Buono

Hugo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good!
Everything was perfect just shake the tv didn’t have a smart function. Had a great time though great spa amazing room.
Soggiorno di 1 notte a dicembre 2023
Risposta di Solent Hotel & Spa, il giorno 16 dic 2023
Dear Hugo,Thank you for taking time out to share your feedback with us.Kind regards,

10/10 Eccellente

Timothy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love this hotel, it’s my third stay and I look forward to staying again. This was for a work conference, great staff really make for a pleasurable visit. Great food, and the rooms are excellent value. Look forward to having enough time to try the spa!
Soggiorno di 1 notte a novembre 2023
Risposta di Solent Hotel & Spa, il giorno 30 nov 2023
Dear Timothy,Thank you very much for your kind words and review.From all of us at the Solent Hotel, We look forward to welcoming yourself back in the near future.Kind regards,Solent Hotel & Spa

4/10 Scarso

Alan

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Cold in the hotel from the reception to the rooms. Other reception areas did not appear to have any heat! Coffee machine in the room was jammed, presumably not been checked. No milk in the machines in the morning. The hotel appeared “tired” and need of updating. The staff were very pleasant and the shower was hot. Unfortunately I could not recommend the hotel: there are many others, much cheaper, locally.
Soggiorno di 1 notte a novembre 2023
Risposta di Solent Hotel & Spa, il giorno 30 nov 2023
Dear Alan,Thank you for taking time out to share your feedback. We will be certain to address those points raised with the relevant departments.Kind regards,Solent Hotel & Spa

6/10 Soddisfacente

Joanne

Soggiorno di 2 notti a novembre 2023
Risposta di Solent Hotel & Spa, il giorno 17 nov 2023
Dear Joanne,Thank you for taking the time out to share your review with us.Kind regards,

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice comfy bed
Nice four poster bed, room very poorly lit. Nice comfy bed, couple of chairs and a desk. Tv with free view. Tea and coffee making facilities with milk and water down the corridor and also a fridge in the room. Bathroom nice and bright with a shower over bath, didn’t use it though.
Soggiorno di 1 notte a novembre 2023
Risposta di Solent Hotel & Spa, il giorno 13 nov 2023
Dear Mark,Thank you for taking the time out to share your feedback with us.Hopefully we have the opportunity to welcome you back again very soon.Kind regards,Solent Hotel & Spa

6/10 Soddisfacente

Shaun

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Solent Hotel & Spa, il giorno 6 nov 2023
Dear Shaun,Thank you for taking the time out to leave the hotel a review.Kind regards,

8/10 Buono

Sean

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Lovely Hotel
This is a lovely hotel, very pleasant surroundings, a little pricey and currently showing it's age but still a nice place to stay. Restaurant is a touch expensive but food is great. Disappointed that they now charge for using the facilities which used to be included in the price of the room. Does have good facilities for EV charging.
Soggiorno di 1 notte a ottobre 2023
Risposta di Solent Hotel & Spa, il giorno 31 ott 2023
Dear Sean,Thank you for taking the time out to share your review with us.Kind regards,Solent Hotel & Spa

6/10 Soddisfacente

Rose

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Not a very relaxing spa experience with a lot of children in the pool/spa area, shouting, playing ball games, jumping and splashing. Jacuzzi and changing rooms very nice, preferred using the changing rooms showers etc then bathroom in room. Room was average, bathroom needs updating, dirty/stained shower curtain. Bed very comfortable and good size room. All food and drinks were very nice in particular breakfast. Staff and service could be better, staff were not very attentive, left for a long time without drinks or service. Some items not on the menu at dinner. Overall very average stay possibly not worth the money and especially having to pay £10 per person to use the spa facilities.
Soggiorno di 1 notte a ottobre 2023
Risposta di Solent Hotel & Spa, il giorno 23 ott 2023
Dear Rose,Thank you for taking the time out to leave the hotel a review.Kind regards,

6/10 Soddisfacente

david, chichester

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
I booked a Junior Suite expecting a spacious superior room with a comfortable seating area. The first room I was offered was on the ground floor overlooking the car park with cars literally a few feet from the window. I asked for a different room and was moved to the second floor; the room was directly above the original room so had the same outlook but at least there weren't car headlights shining in every few minutes. The suite itself felt cramped; yes there was a bedroom, a separate seating area and a bathroom but the layout meant that each area felt cramped and the bathroom was tiny with a compact bath. It didn't feel like a superior room and some of the decor was a bit shabby, e.g. flaking paint and fraying curtains. The staff were helpful and they did at least offer me a room change!
Soggiorno di 1 notte a ottobre 2023
Risposta di Solent Hotel & Spa, il giorno 14 ott 2023
Dear David,Thank you for sharing your review with us. Hopefully despite the issues involving your room allocation, you were able to enjoy other aspects of your stay with us.Hopefully we have the opportunity to welcome you back again very soon.Kind regards,

6/10 Soddisfacente

Gary

Soggiorno di 2 notti a ottobre 2023
Risposta di Solent Hotel & Spa, il giorno 14 ott 2023
Dear Gary,Thank you for taking the time out to share your review with us.Kind regards,

8/10 Buono

tim

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Solent Hotel & Spa, il giorno 14 set 2023
Dear Tim,Thank you for taking the time out to leave the hotel a review rating.Kind regards,

8/10 Buono

Richard

Viaggio di lavoro
Mi è piaciuto: Servizi
Big hotel with a nice spa and pool facility. Pity they have to charge residents for access, surely it should be included in price. Suite was pleasant and clean but dated. Needs modernising. Have to walk length of hotel to collect water and milk for room which is pretty unique. Food was excellent both dinner and breakfast. Overall good.
Soggiorno di 1 notte a settembre 2023
Risposta di Solent Hotel & Spa, il giorno 9 set 2023
Dear Richard,Thank you for taking the time out to leave the hotel a review following your recent stay with us.Kind regards,

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Excellent stay. Easy check in and out. Good facilities
Soggiorno di 2 notti a settembre 2023
Risposta di Solent Hotel & Spa, il giorno 9 set 2023
Dear David,Thank you for the fantastic review rating and comments.Kind regards,

6/10 Soddisfacente

Roger

Queuing to check in. Children running around at dinner.
Soggiorno di 1 notte a settembre 2023
Risposta di Solent Hotel & Spa, il giorno 9 set 2023
Dear Roger,Thank you for taking the time to share your feedback with us.Kind regards,

10/10 Eccellente

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect
Lovely stay! So nice being able to have your breakfast delivered to your room.
Soggiorno di 1 notte ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 9 set 2023
Dear Rebecca,Thank you for the excellent review of the hotel and your stay.Kind regards,

10/10 Eccellente

Barry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 31 ago 2023
Dear Barry,Thank you for the 10/10 rating.Kind regards,

10/10 Eccellente

Stephen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was looking for a quiet couple of nights stay away to relax with my kids and this was ideal
Soggiorno di 2 notti ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 31 ago 2023
Dear Stephen,Thank you for the excellent review of the hotel.Kind regards,

8/10 Buono

L

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 31 ago 2023
Dear Guest,Thank you for taking time out to leave the hotel a review.Kind regards,

4/10 Scarso

Elliott

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio
Terrible hospitality and service in the restaurant - awful experience. Very undertrained team.
Soggiorno di 1 notte ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 18 ago 2023
Dear Elliott,Thank you for your review.Kind regards,

10/10 Eccellente

Chantell

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 18 ago 2023
Dear Chantell,Thank you for the excellent review rating of the hotel.Kind regards,

6/10 Soddisfacente

William, Cambridge

Non mi è piaciuto: Condizioni e dotazioni della struttura
I chose this hotel on a recommendation and due to the fact that it was conveniently located. It’s overpriced for the condition and facilities of the building. It’s relatively expensive and the room was in a significantly older condition than in the photos, eg sealant in bathroom was old and filthy, furniture was from 90s, general decor hasn’t been updated in years. Many of the lights didn’t work. It has a very 80s/90s feel which is probably when it was built. It costs extra to use the “spa” which is mostly a pool with lots of kids so not relaxing. Some facilities were out of use. In room coffee and toiletries were good, staff were generally helpful and friendly. The bed was comfortable. Didn’t eat at the restaurant or bar so can’t comment on the food. Next time, I’d stay elsewhere for half the cost and take taxis or drive to where I needed to get to.
Soggiorno di 1 notte ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 18 ago 2023
Dear William,Thank you for your review following your recent stay with us.Kind regards,

8/10 Buono

Susan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely big room, only needed Accomodation but wished I’d booked some Spa treatments 🤔 maybe next time. Very convenient location, just off M27 and perfect for a spot of shopping at Whitely Village
Soggiorno di 1 notte ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 13 ago 2023
Dear Susan,Thank you for your kind review of the hotel.Hopefully we have the opportunity to welcome you back again very soon.Kind regards,

6/10 Soddisfacente

Andrew

Soggiorno di 1 notte ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 13 ago 2023
Dear Andrew,Thank you for taking the time out to leave the hotel a review.Kind regards,

6/10 Soddisfacente

Ross

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 8 ago 2023
Dear Ross,Thank you for sharing your review with us.Kind regards,

6/10 Soddisfacente

John D

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Very noise laundry trollies under room 200
Have stayed before on a number of occasions for business and visiting family in area as we lived close by some years ago and my work office was in area. So know hotel. Wry well and lived nearby when it was being built. Hotel is usually very good, convenient, close to amenities although always felt a little expensive considering breakfast is an extra and using the pool is an extra. However, staff always good, food good and hotel has a nice ambience to make for a pleasant stay IF you can get a good deal. This time however, we had room 200 which was right over the laundry area and cobble stone passageway they roll trolleys of laundry out from 05:30 to 06:30 or close to those times and the noise of the trollies woke us up on both morning we stayed this time. The first time we thought it was a one off but then next day same very load rumbling noise of trollies on cobble stone pathway. My advice stay away from any room near 200. Also had to advise reception on leaving that the toilet pan needed bleaching or cleaning as mould over one of the water flushing holes near the front rim was not very pleasant but a good clean and bleach would sort I’m sure. Would we stay again.. yes definitely but not in room 200 or anywhere near and I’d check toilet pan for mould before using room.
Soggiorno di 2 notti ad agosto 2023
Risposta di Solent Hotel & Spa, il giorno 5 ago 2023
Dear John,Thank you for taking the time out to share your feedback in relation to your recent stay with us. On this occasion, please accept our apologies for the inconvenience caused during your stay with us. We will be sure to pass on your feedback to the relevant departments for their reflection.Kind regards,