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Recensioni per Villa Conti

Villa Conti
Via Pontita 8, Fauglia, Provincia di Pisa

Recensioni

6,6
Valutazione di 10 - Eccellente. 1 su 4 recensioni" "
Valutazione di 8 - Buono. 0 su 4 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 4 recensioni" "
Valutazione di 4 - Scarso. 1 su 4 recensioni" "
Valutazione di 2 - Terribile. 0 su 4 recensioni" "

9,0/10

Pulizia

6,6/10

Personale e servizio

6,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Giancarlo

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Very unlikely in 2023 to think of proposing a luxury experience in a 19th century villa without air conditioning, with the gardener who at 2pm invites you to clear the patio in front of the pool where you and your company are sipping an ice-cold drink after a 3-hour journey below 35°C because he has to mow the lawn and, last but not least, the absence of bidets is fine in France and Germany but please not in Italy! On the other hand, the assistance and helpfulness of Reception was excellent.
Soggiorno di 1 notte a giugno 2023

4/10 Scarso

Oscar

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Peaceful location with some great local restaurants. The hotel itself is good for the price, and while there are areas that could be improved, I won't go into them, as I appreciate that the hotel industry isn't an easy one. However, I did have one particularly disappointing experience, that I feel it's important to highlight, so that others don't face the same issue. When it was time for us to leave the hotel, I asked the person on the concierge / reception desk if they would kindly order us a cab. They did so, stating that it'd cost us 'about 40 euros' when I enquired how much it'd be. When the taxi arrived, there was already 34 euros on the meter. I asked why this was, and he said he'd driven from Livorno to collect us. We could either pay him 34 euros to go away, or take the cab. At no point were we made aware of the extra charge - and the cab ended up costing 96 euros for a 30 minute drive. The concierge refused to accept any responsibility, and stated that it was my fault, something I cannot even begin to comprehend how they were able to justify saying. I'm sure this post will garner a 'we told you about the additional charge' response from the hotel, so I'll take this opportunity to state that they categorically did not. I am astounded that a hotel, who have surely booked cabs for their guests before, would not be aware of this reality, and am shocked, not only at the lack of service, but at the relative rudeness of the response. Really disappointed - trip ruined.
Soggiorno di 3 notti a settembre 2022

10/10 Eccellente

yannick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Magnifique 😍
En rentrant vous serez surpris de découvrir un lieu superbe ! Un très bon accueil de la part du staff également Les chambres ne sont pas climatisées mais tant mieux ! Ça change des hôtels où il fait 10 degrés dans la chambre en arrivant Un très bon hôtel je recommande et j’y retournerai sans hésiter
Soggiorno di 2 notti ad agosto 2022

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Points négatifs : Chambre réduite au strict minimum Très petite Aucune Clim juste un petit ventilateur qui brasse de l’air chaud Invivable en période de canicule Points positifs : Personnel très agréable Petit déjeuner copieux Superbe vue Calme et paisible
Soggiorno di 2 notti ad agosto 2022