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Recensioni per Holiday Inn Express Flagstaff, an IHG Hotel

2.5 out of 5
Holiday Inn Express Flagstaff, an IHG Hotel
2320 E Lucky Ln, Flagstaff, AZ

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 586 su 1001 recensioni" "
Valutazione di 8 - Buono. 285 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 77 su 1001 recensioni" "
Valutazione di 4 - Scarso. 31 su 1001 recensioni" "
Valutazione di 2 - Terribile. 22 su 1001 recensioni" "

9,0/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Raffaella

Mi è piaciuto: Pulizia
2 notti a Flagstaff
Nella media. Come sempre molto pulito
Soggiorno di 2 notti a giugno 2019

10/10 Eccellente

Russo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the breakfast in the morning,wide variety to choose from,Staff was great ,Rooms had everything you needed and clean was very accessible from the highway,yet was far enough away that you didn’t hear the cars or train.Will definitely go again and stay.
Soggiorno di 2 notti a maggio 2024
Risposta di justin AGM, il giorno 20 mag 2024
Dear Russo,We thank you for choosing the Holiday Inn Express Flagstaff and for taking the time to share your comments about your stay. We are beyond happy that you enjoyed your time with us and we appreciate the recommendation you gave. We hope you will continue to choose IHG, please travel safely.Sincerely,Holiday Inn Express - Flagstaff

10/10 Eccellente

Angela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great breakfast
Soggiorno di 2 notti a maggio 2024
Risposta di justin AGM, il giorno 19 mag 2024
Dear Angela,Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express - Flagstaff.

10/10 Eccellente

Carlos, Mesa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms were very clean and in good condition, the bed was comfortable, friendly staff and service.
Soggiorno di 1 notte a maggio 2024
Risposta di justin AGM, il giorno 18 mag 2024
Dear Carlos,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express - Flagstaff

2/10 Terribile

rene

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Me dieron una habitación con una sola cama, cuando reserve 2...tuve que dormir en el suelo.. El desayuno terrible y el personal de lobby no hicieron nada por darnos un buen trato... Jamás iré a ese lugar
Soggiorno di 1 notte a maggio 2024
Risposta di justin AGM, il giorno 14 mag 2024
Estimado,Gracias por elegir Holiday Inn Express y por tomarse el tiempo para brindar comentarios sobre su experiencia en Holiday Inn Express FLAGSTAFF.Me gustaría empezar disculpándome por no haber cumplido con sus expectativas. Nos esforzamos por hacer que cada estadía sea lo más placentera y cómoda posible, y utilizaremos sus comentarios para asesorar a nuestro equipo y brindarle una mejor experiencia en el futuro.Espero que nos dé la oportunidad de quedarse con nosotros nuevamente para demostrarle que su estadía insatisfactoria fue una excepción.Viajes seguros,Holiday Inn Express-Flagstaff

8/10 Buono

Jo-Deane

Viaggio di coppia
Mi è piaciuto: Servizi
Good place to stay
Soggiorno di 1 notte a maggio 2024
Risposta di justin AGM, il giorno 4 mag 2024
Dear Jo-Deane,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express – Flagstaff

10/10 Eccellente

JOSEPH

Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Eva Magdalene

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was under renovation but we had a comfortable stay.
Soggiorno di 2 notti ad aprile 2024
Risposta di justin AGM, il giorno 29 apr 2024
Dear Eva,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express - Flagstaff

10/10 Eccellente

Steven

Soggiorno di 3 notti a gennaio 2024
Risposta di justin AGM, il giorno 14 mag 2024
Dear, Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express - Flagstaff.

10/10 Eccellente

Kelly

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and quiet
Soggiorno di 1 notte ad aprile 2024
Risposta di Mike GM, il giorno 25 apr 2024
Dear Kelly,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Michael RauschGeneral ManagerHoliday Inn Express – Flagstaff

10/10 Eccellente

Roy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Mike GM, il giorno 25 apr 2024
Dear Roy,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Michael RauschGeneral ManagerHoliday Inn Express – Flagstaff

10/10 Eccellente

Pamela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Mike GM, il giorno 25 apr 2024
Dear Pamela,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Michael RauschGeneral ManagerHoliday Inn Express – Flagstaff

10/10 Eccellente

Melissa

Soggiorno di 1 notte ad aprile 2024
Risposta di justin AGM, il giorno 29 apr 2024
Dear Melissa,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express - Flagstaff

10/10 Eccellente

Keith

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy access.
Soggiorno di 1 notte ad aprile 2024
Risposta di justin AGM, il giorno 6 apr 2024
Dear Keith,Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Eccellente

Swati

Mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024
Risposta di justin AGM, il giorno 7 apr 2024
Dear Swati,Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express -Flagstaff.

8/10 Buono

Jorge

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte a marzo 2024
Risposta di justin AGM, il giorno 2 apr 2024
Dear Jorge,Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express - Flagstaff.

10/10 Eccellente

jecinta m, Anaheim

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Excellent
Soggiorno di 2 notti a marzo 2024
Risposta di justin AGM, il giorno 1 apr 2024
Dear Jecinta M,Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express - Flagstaff.

10/10 Eccellente

Elena, Fort Worth

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was amazing! It was clean, room was very nice and breakfast was on point!! Best hotel yet!!
Soggiorno di 1 notte a marzo 2024
Risposta di Justin AGM, il giorno 29 mar 2024
Dear Elena,Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me.Sincerely,Holiday Inn Express - Flagstaff

8/10 Buono

PATRICIA, Broadview

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
They charge a daily parking fee which was not included in the price.
Soggiorno di 4 notti a marzo 2024
Risposta di Justin AGM, il giorno 25 mar 2024
Dear Patricia,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FLAGSTAFF.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Holiday Inn Express - Flagstaff

8/10 Buono

Sylvia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like the greeting ambassador for the hotel. Very friendly service.
Soggiorno di 3 notti a marzo 2024
Risposta di Justin AGM, il giorno 25 mar 2024
Dear Sylvia,We thank you for choosing the Holiday Inn Express Flagstaff and for taking the time to share your comments about your stay. We are beyond happy that you enjoyed your time with us and we appreciate the recommendation you gave. We hope you will continue to choose IHG, please travel safely.Sincerely,Holiday Inn Express - Flagstaff

10/10 Eccellente

Michelle, Ormond Beach

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Justin AGM, il giorno 14 mar 2024
Dear Michelle,We thank you for choosing the Holiday Inn Express Flagstaff and for taking the time to share your comments about your stay. We are beyond happy that you enjoyed your time with us and we appreciate the recommendation you gave. We hope you will continue to choose IHG, please travel safely.Sincerely,Holiday Inn Express - Flagstaff

8/10 Buono

Brian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place
Soggiorno di 1 notte a febbraio 2024
Risposta di Justin AGM, il giorno 7 mar 2024
Dear Brian,We thank you for choosing the Holiday Inn Express Flagstaff and for taking the time to share your comments about your stay. We are beyond happy that you enjoyed your time with us and we appreciate the recommendation you gave. We hope you will continue to choose IHG, please travel safely.Holiday Inn Express - Flagstaff

10/10 Eccellente

Emma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed one night and the room is very clean .
Soggiorno di 1 notte a febbraio 2024
Risposta di Justin AGM, il giorno 27 feb 2024
Dear Emma,We thank you for choosing the Holiday Inn Express Flagstaff and for taking the time to share your comments about your stay. We are beyond happy that you enjoyed your time with us and we appreciate the recommendation you gave. We hope you will continue to choose IHG, please travel safely.Sincerely,Holiday Inn Express - Flagstaff

6/10 Soddisfacente

Nykeemah

Soggiorno di 1 notte a febbraio 2024
Risposta di Justin AGM, il giorno 20 feb 2024
Dear Nykeemah,Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Holiday Inn Express -Flagstaff Team

10/10 Eccellente

Federico

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
good hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di Justin AGM, il giorno 18 feb 2024
Dear FedericoWe would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express – Flagstaff

6/10 Soddisfacente

Carl

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Stayed for one night first time at this hotel, family of 4. Parking lot was a mess with storage boxes for remodeling. Staff was very professional and polite. Room was remodeled nice but cramped. They left the "cottage cheese" ceilings though. Random "Recovery Fees" and Parking fees charged on a pre-paid room? This was not a downtown hotel. Not cool!
Soggiorno di 1 notte a febbraio 2024
Risposta di Justin AGM, il giorno 18 feb 2024
Dear Carl,We deeply regret the inconvenience you experienced during your stay with us. It is clear that our failure to inform you about our parking charges added to your dissatisfaction. We will take immediate steps to ensure our front desk personnel inform patrons of the parking fee and explain that this fee is placed towards a security program that monitors our parking lot during the evening hours. Please accept our sincere apologies for the inconvenience caused and we are committed to making significant improvements to our service for your future visits. Thank you for bringing this matter to our attention, as it provides us with an opportunity to enhance the overall experience we provide to our guests.Warm Regards,Holiday Inn Express – Flagstaff

10/10 Eccellente

Grant

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Justin AGM, il giorno 18 feb 2024
Dear Carl,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express – Flagstaff

4/10 Scarso

Jeffrey

Non mi è piaciuto: Condizioni e dotazioni della struttura
Why is the pool out of service? We literally picked this hotel so the kids could swim. The hot tub is a 6 foot diameter circle and that’s all that was open. Breakfast was late in the morning, but that was due to short staffing and to her credit she was trying.
Soggiorno di 1 notte a febbraio 2024
Risposta di Justin AGM, il giorno 18 feb 2024
Dear Jeffery,We deeply regret the inconvenience you experienced during your stay with us. It is clear that our failure to inform you that our pool is only available for use only during the summer months. We will take immediate steps to ensure that all websites reflect our pool's seasonal status. We also apologize for the delay in breakfast service as we did have numerous call outs due recently due to a recent local COVID outbreak. For the safety of our customers, we have all employees follow federal quarantine guidelines. Please accept our sincere apologies for the inconvenience caused and we are committed to making significant improvements to our service for your future visits. Thank you for bringing this matter to our attention, as it provides us with an opportunity to enhance the overall experience we provide to our guests.Warm Regards,Holiday Inn Express – Flagstaff

10/10 Eccellente

Christopher

Soggiorno di 1 notte a febbraio 2024
Risposta di Justin AGM, il giorno 17 feb 2024
Dear Christopher,Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me.Sincerely,Assistant General Manager

8/10 Buono

Laura

Soggiorno di 1 notte a febbraio 2024
Risposta di Justin AGM, il giorno 22 mar 2024
Dear Laura,We thank you for choosing the Holiday Inn Express Flagstaff and for taking the time to share your comments about your stay. We are beyond happy that you enjoyed your time with us and we appreciate the recommendation you gave. We hope you will continue to choose IHG, please travel safely.Sincerely,Holiday Inn Express - Flagstaff

10/10 Eccellente

Chun

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Justin AGM, il giorno 9 feb 2024
Dear Chun,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express – Flagstaff

10/10 Eccellente

Madhan Kumar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff are very courteous and helpful. Strongly recommend this place
Soggiorno di 2 notti a dicembre 2023
Risposta di Justin AGM, il giorno 24 gen 2024
Dear Mr. Kumar,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Justin EatonAssistant General ManagerHoliday Inn Express – Flagstaff

10/10 Eccellente

George

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great, easy in, easy out!!
Soggiorno di 1 notte a gennaio 2024
Risposta di Justin AGM, il giorno 24 gen 2024
Sir,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Justin EatonAssistant General ManagerHoliday Inn Express – Flagstaff

6/10 Soddisfacente

Jennifer

Not right!!
They don’t tell you they charge for parking I feel if there’s no alternative to park elsewhere you shouldn’t have to PAY for parking at the hotel you’re staying at. Plus desk person didn’t tell me and Hotels.com just says parking available!!!
Soggiorno di 1 notte a gennaio 2024
Risposta di Justin AGM, il giorno 23 gen 2024
Dear Jennifer,We deeply regret the inconvenience you experienced during your stay with us. It is clear that our failure to inform you about our parking charges added to your dissatisfaction. We will take immediate steps to collaborate with hotels.com to ensure that our parking fees are accurately reflected on their website. Please accept our sincere apologies for the inconvenience caused and we are committed to making significant improvements to our service for your future visits. Thank you for brining this matter to our attention, as it provides us with an opportunity to enhance the overall experience we provide to our guests. Warm Regards,Justin EatonAssistant General ManagerHoliday Inn Express – Flagstaff

10/10 Eccellente

Emma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Justin AGM, il giorno 23 gen 2024
Dear Emma,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Justin EatonAssistant General ManagerHoliday Inn Express – Flagstaff

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Justin AGM, il giorno 30 gen 2024
Dear David,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Justin EatonAssistant General ManagerHoliday Inn Express – Flagstaff

8/10 Buono

Jose

Soggiorno di 1 notte a gennaio 2024
Risposta di Justin AGM, il giorno 30 gen 2024
Dear Jose,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Justin EatonAssistant General ManagerHoliday Inn Express – Flagstaff

6/10 Soddisfacente

sc

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were very nice and helpful with finding the right room after a mishap of giving us a room with a king bed and not 2 queens.
Soggiorno di 1 notte a dicembre 2023
Risposta di Justin AGM, il giorno 31 gen 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express - Flagstaff

6/10 Soddisfacente

Shelley, Grapevine

Soggiorno di 1 notte a gennaio 2024
Risposta di Justin AGM, il giorno 31 gen 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express - Flagstaff

8/10 Buono

Marco

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bien ubicada con estacionamiento seguro.
Soggiorno di 4 notti a dicembre 2023
Risposta di Justin AGM, il giorno 30 gen 2024
Querido Marco,Le agradecemos por elegir el Holiday Inn Express Flagstaff y por tomarse el tiempo para compartir sus comentarios sobre su estadía. Estamos más que felices de que haya disfrutado su tiempo con nosotros y apreciamos la recomendación que nos dio. Esperamos que siga eligiendo IHG, viaje con seguridad.Atentamente,Justin EatonDirector General Adjunto928-714-1000JustinE@swhm.com

10/10 Eccellente

lucas

Soggiorno di 1 notte a gennaio 2024
Risposta di Justin AGM, il giorno 30 gen 2024
Dear Lucas,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Justin EatonAssistant General ManagerHoliday Inn Express – Flagstaff

10/10 Eccellente

Gregg

Soggiorno di 1 notte a gennaio 2024
Risposta di Justin AGM, il giorno 31 gen 2024
We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express – Flagstaff

10/10 Eccellente

Debra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Extremely nice hotel. Clean, friendly, easy access to other areas.
Soggiorno di 1 notte a gennaio 2024
Risposta di Justin AGM, il giorno 31 gen 2024
We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express – Flagstaff

10/10 Eccellente

thomas

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Justin AGM, il giorno 31 gen 2024
We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express – Flagstaff

8/10 Buono

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was a nice place
Soggiorno di 1 notte a dicembre 2023
Risposta di Justin AGM, il giorno 30 gen 2024
Dear Michael,We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Justin EatonAssistant General ManagerHoliday Inn Express – Flagstaff

4/10 Scarso

xiaolan

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel is situated in between two busy roads. The noise from traffic is really bad and making resting and falling to sleep hard.
Soggiorno di 1 notte a dicembre 2023
Risposta di Justin AGM, il giorno 31 gen 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FLAGSTAFF.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Buono

Chris

Soggiorno di 1 notte a dicembre 2023
Risposta di Justin AGM, il giorno 31 gen 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FLAGSTAFF.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express - Flagstaff

10/10 Eccellente

Marc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Justin AGM, il giorno 31 gen 2024
We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express – Flagstaff

10/10 Eccellente

Liliana, Peekskill

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is in a perfect location, close to the major routes. Parking is available at a fee. Breakfast is included in your booking price. The room was clean and the bed was very comfortable.
Soggiorno di 1 notte a dicembre 2023
Risposta di Justin AGM, il giorno 31 gen 2024
We would like to extend our sincere gratitude for taking the time to share your experience with us. Your kind words truly mean a lot to our team and serve as a source of inspiration to continue delivering exceptional service to all our guests. We look forward to welcoming you back in in the near future and hope to have the opportunity to exceed your expectations once again. Thank you for choosing Holiday Inn Express in Flagstaff we truly appreciate your support.Warm Regards,Holiday Inn Express – Flagstaff

6/10 Soddisfacente

Ying

The room is small, the desk lamp doesn’t work . The bathroom is very basic. The wash basin and toilet are in the same room, which means that only one person can use it.
Soggiorno di 2 notti a dicembre 2023
Risposta di Justin AGM, il giorno 30 gen 2024
Dear Ying,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FLAGSTAFF.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me.Sincerely,Justin EatonAssistant General Manager 928-714-1000JustinE@swhm.com