Dear Richard,Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Lourdes Martin LopezGuest Experience ManagerHotel Occidental Fuengirola****

Dear Jamie,We appreciate that you took the time to share your experience with us.We regret to hear about your surprise regarding the in-room safe fee; we aim for complete transparency with our services and fees. While the safe is provided at a small additional cost, on the other hand t is gratifying to learn that you found the Occidental Fuengirola's location to be ideal, and that the cleanliness and comfort of your room, along with the extensive offerings at our breakfast buffet, contributed positively to your stay. We look forward to the pleasure of welcoming you back on future occasions.Best regards,Lourdes Martin LopezGuest Experience ManagerHotel Occidental Fuengirola****

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Cher Douglas,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre Occidental Fuengirola.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

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Het doet ons veel plezier te lezen dat u onze kamers onberispelijk vond en dat de algehele staat van het hotel aan uw verwachtingen voldeed. Uw complimenten over de service zijn bijzonder gewaardeerd en zullen worden gedeeld met ons team.Wij zijn trots op onze inzet voor kwaliteit en gastvrijheid en het is fijn te horen dat dit door onze gasten wordt erkend.Tot weerziens.Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

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Sehr geehrte Aga,vielen Dank für Ihren Besuch und Ihre Rückmeldung.Es freut uns sehr, dass Sie die Sauberkeit unserer Zimmer und die Ausstattung zu 100% positiv hervorheben. Ebenso danken wir Ihnen für die positive Rückmeldung zu unserem Service und dem Hotelzustand, den Sie mit 80% bewertet haben. Unser Team ist stets bemüht, unseren Gästen einen angenehmen Aufenthalt zu bieten, und Ihre Anerkennung bestätigt uns in unseren Bemühungen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut einen ausgezeichneten Service bieten zu können.Bis bald und viele Grüße,Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

Dear Guest, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We also thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

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Beste Sandra,Dank u voor uw mooie beoordeling.We zijn blij te horen dat de locatie, kamers en het ontbijt aan uw verwachtingen voldeden. Het doet ons goed dat u overweegt om ons opnieuw te bezoeken.Uw waardering voor de netheid van de kamer is genoteerd, en hoewel dit cijfer iets lager ligt, streven we er altijd naar om de hoogste standaarden te handhaven en zullen we dit aspect blijven verbeteren. Met ons recent gerenoveerde 4-sterrenhotel en ons streven naar uitstekende service, hopen we dat uw volgende verblijf nog aangenamer zal zijn.Hopelijk zien we je snel nog eens!Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

Dear ChloeWe appreciate that you took the time to share your experience with us.We regret to hear that you were unable to use the big swimming pool during your stay. Our large outdoor swimming pool is open from April to november but it is not heated as you can check in all our websites. In addiction, Let me inform you our Balineses Pool is open from November to april, and it is heated from this time and we encourage guests to inquire about specific dates and opening hours to ensure availability. We're pleased that you found our rooms to your liking and the bed comfortable.Your feedback on room amenities is notably concerning, and we would be grateful for any additional details you could provide to help us better understand and address this matter. We are committed to providing fully satisfying amenities and your input is invaluable.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

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Dear Sally,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

Beste Peter,Hartelijk dank voor dit zeer positieve oordeel.Het is geweldig om te horen dat u genoten heeft van onze locatie aan de boulevard en ons uitgebreide ontbijt. We zijn ook blij dat u tevreden was met de netheid van uw kamer en de comfortabele bedden. Het doet ons goed dat u heeft kunnen genieten van het prachtige uitzicht vanuit uw junior suite met zeezicht.Uw positieve beoordeling van onze kamers en diensten is erg belangrijk voor ons en we zijn blij dat we aan uw verwachtingen hebben kunnen voldoen.Graag tot een volgende keer!Met vriendelijke groeten,Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

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Dear Ronan, Thank you very much for your kind feedback and trust in Occidental FuengirolaA message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

Kära Pernilla, tack för era ord efter er vistelse hos oss.Vi beklagar att ni upplevde ett mindre tillfredsställande bemötande i receptionen vid er ankomst; detta är inte i linje med den höga standard som vi strävar efter att erbjuda våra gäster. Vi uppskattar dock era positiva kommentarer om den goda frukosten och de fina rummen med havsutsikt.Det gläder oss att ni i övrigt var till belåtenhet med er vistelse och att renligheten och hotellets skick mötte era förväntningar till 100%.Med vänliga hälsningar,Juan J. CorderoFront Office ManagerHotel Occidental Fuengirola****, Manager

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Dear Guest,Thank you for taking the time to review your stay.We're delighted to hear that you found our hotel to be a safe and peaceful retreat with convenient beach access. It's also wonderful to know that our cleanliness and dining options met your expectations and contributed to a pleasant stay. Your kind words regarding our helpful and friendly staff are greatly appreciated, and we're thrilled that our efforts to provide excellent service have been recognized.The entire team look forward to welcoming you back for a future visit.Kind regards,Maribel Sanjuán De CasoGuest Experience ManagerHotel Occidental Fuengirola****

Dear Jamal,Thank you very much for your kind feedback.We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Fátima MarinDeputy ManagerHotel Occidental Fuengirola****

Dear Nikolay,Thank you very much for your kind feedback.We're delighted to hear that you found our hotel to be clean and quiet, a testament to our housekeeping team's attention to detail. It is also wonderful to know the convenience of our location met your needs, with easy access to parking and nearby stores. We take pride in being a family-friendly destination and appreciate your recognition of this aspect. Our team strives to provide an environment that caters to all our guests, ensuring a comfortable and enjoyable stay.We look forward to welcoming you back for another memorable experience.Best wishes,Fátima MarinDeputy ManagerHotel Occidental Fuengirola****

Arvoisa vieraamme MiljaLämmin kiitos mukavasta arviostanne. Olemme iloisia kuullessamme, että huoneemme sisäilman laatu, mukavuudet sekä aamiaisbuffetimme ovat täyttäneet odotuksenne ja että piditte erityisesti ylellisistä peitoista ja tyynyistä sekä mukavasta sängystä. On hienoa kuulla, että olette kokeneet vierailunne meillä parhaaksi kokemukseksi yli kymmenen vuoden aikana Fuengirolassa.Toivottavasti näemme teidät pian uudestaan vieraanamme. Parhain terveisinFátima MarinDeputy ManagerHotel Occidental Fuengirola****

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Arvoisa vieraamme MattiKiitos mukavasta palautteesta.Olemme iloisia kuullessamme, että nautitte hotellimme yhteisistä tiloista ja majoitukseenne sisältyvästä aamiaisesta.Olemme iloisia kuullessamme, että huoneenne siisteys vastasi korkeita vaatimuksiamme ja että palvelumme oli ystävällistä - tiimimme pyrkii aina tarjoamaan parasta mahdollista palvelua vieraillemme.Toivottavasti näemme teidät vielä uudestaan vieraanamme.Ystävällisin terveisin,Fátima MarinDeputy ManagerHotel Occidental Fuengirola****

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Arvoisa vieraamme RaisaKiitoksia paljon mukavasta arviostanne.Olemme iloisia kuullessamme, että nautitte hotellimme rauhasta ja hiljaisuudesta ja siisteydestä sekä aamiaisemme monipuolisuudesta.Olemme iloisia siitä, että juniorisviittiemme tilavuus ja upeat näkymät merelle ja vuorille tekevät teihin vaikutuksen.Pahoittelemme, että kylpyhuoneen seinien läpinäkymättömyys ja äänieristyksen puute ovat häirinneet vierailuanne.Välitämme palautteesi eteenpäin ja pyrimme löytämään ratkaisuja vieraiden kokemuksen parantamiseksi.Otamme huomioon myös vakiotuolia koskevat pyyntönne ja tarkastelemme, miten voimme parantaa huoneidemme mukavuutta.Toivottavasti saamme teidät pian toistekin vieraaksemme. Ystävällisin terveisin,Fátima MarinDeputy ManagerHotel Occidental Fuengirola****

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Dear Sharon,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back soon.Maribel Sanjuán De CasoGuest Experience ManagerHotel Occidental Fuengirola****

Dear John,Thank you for your review.We're delighted to hear that you found our hotel to be clean and in excellent condition. Our team strives to maintain the highest standards of service and amenities for our valued guests. However, we regret to hear that the temperature of the breakfast did not meet your expectations. While we assure you that our buffet restaurant typically receives high praise for the quality of food, we understand that there is always room for improvement and will look into this matter.We hope to see you again in the future. Maribel Sanjuán De CasoGuest Experience ManagerHotel Occidental Fuengirola****

Dear Ismo, Thank you very much for your kind feedback.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back for another memorable experience.Best wishes,Esther Ramírez GutiérrezTrainee Assistance ManagerHotel Occidental Fuengirola****

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Dear Guest,Thank you for taking the time to review your stay.We appreciate your kind words towards our front desk team as it encourages us to continue to maintain the high standards of service we set ourselves.We are also glad that everything was satisfactory with your room and that you made the most of our tasty breakfast.We look forward to welcoming you back in the future, best regards,Esther Ramírez GutiérrezTrainee Assistance ManagerHotel Occidental Fuengirola****

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Dear Norman, Thank you very much for your kind feedback.We are pleased our hotel met your expectations and you had a pleasant stay with us.We look forward to welcoming you back for another memorable experience.Kind regards,Esther Ramírez GutiérrezTrainee Assistance ManagerHotel Occidental Fuengirola****

Dear Ciska,Thank you for your positive feedback.We're delighted to know that the cleanliness of our rooms met your expectations, reflecting our commitment to providing a pristine environment for our guests. It's also gratifying to hear that the condition of our hotel impressed you, as we strive to maintain our facilities to the highest standard. While we understand there's always room for improvement, we appreciate your positive rating on our service and will continue to work towards excellence.We look forward to welcoming you back on a future occasion.Kind regards,Esther Ramírez GutiérrezTrainee Assistance ManagerHotel Occidental Fuengirola****

Dear Jane,Thank you for your positive feedback.We're delighted to hear that our team's professionalism and helpfulness stood out during your stay. It's fantastic to know that the cleanliness of our rooms met your expectations and contributed to a comfortable visit. Additionally, we're pleased that our culinary offerings were to your liking, showcasing our commitment to providing a delightful dining experience.We look forward to the opportunity to welcome you back for another memorable stay in Fuengirola.We look forward to welcoming you back on a future occasion.Kind regards,Esther Ramírez GutiérrezTrainee assistance managerHotel Occidental Fuengirola****

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Dear Jukka,Thank you for your review.We are delighted to hear that you found our hotel very good and our staff nice. It's great to know that you enjoyed the cleanliness of your room, the hotel's condition, and the comfort it provided.However, we are concerned to learn about your experience with one of our staff members during breakfast. We apologize for any inconvenience this may have caused you. We will address this issue with our team to ensure that all our guests receive the best possible service during their stay.We look forward to welcoming you back. Kind regards,Esther Ramírez GutiérrezTrainee assistance managerHotel Occidental Fuengirola****

Arvoisa vieraamme Satu IinaKiitos arviostanne.Onpa todella ilahduttavaa kuulla, että henkilökuntamme on onnistunut palvelemaan teitä laadukkaasti ja ystävällisesti. Välitän mukavan palautteenne heille eteenpäin. Hienoa, että hotellimme moderni sisustus ja yleisilme olivat teille mieluisia.Haluamme tarjota kaikille vieraillemme parhaan mahdollisen aloituksen uuteen päivään tarjoamalla monipuolisen ja laadukkaan aamiaisen. Kiva juttu, että aamiaistarjoilumme maistui teille hyvin.Toivottavasti näemme teidät pian uudestaan vieraanamme. Parhain terveisin,Esther Ramírez GutiérrezTrainee Assistance ManagerHotel Occidental Fuengirola****